Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...major components 3-2 Display assembly components 3-9 Plastics Kit 3-11 Mass storage devices 3-12 Miscellaneous parts 3-13 Sequential part number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
...major components 3-2 Display assembly components 3-9 Plastics Kit 3-11 Mass storage devices 3-12 Miscellaneous parts 3-13 Sequential part number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card components X X HP G62 UMA X X X X X X X X X X X X X X X X X X X X X X X X X HP G62 Discrete X X X X X X X X X X X X X X X X X X X X X X X Maintenance and Service Guide 1-3 Supports mini versions of SD, (select models only) MMC, MS Duo with adapter, not included Ports Audio-in ) with X X TouchPad numeric keypad Supports 2-way scroll with legend X X Taps enabled as default X X Power 65-W AC adapter with localized cable...
...Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card components X X HP G62 UMA X X X X X X X X X X X X X X X X X X X X X X X X X HP G62 Discrete X X X X X X X X X X X X X X X X X X X X X X X Maintenance and Service Guide 1-3 Supports mini versions of SD, (select models only) MMC, MS Duo with adapter, not included Ports Audio-in ) with X X TouchPad numeric keypad Supports 2-way scroll with legend X X Taps enabled as default X X Power 65-W AC adapter with localized cable...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...1 External monitor port 2 Vent 3 HDMI port (select models only) 4 RJ-45 (network) jack 5 USB ports (2) 6 Audio-in this location. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Enables airflow to cool internal components. ✎ The computer fan starts up automatically to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Connects an optional USB device. Connects a network cable. Support the following optional digital card formats: ■ Memort Stick (MS) ■ Memory Stick Pro...
...1 External monitor port 2 Vent 3 HDMI port (select models only) 4 RJ-45 (network) jack 5 USB ports (2) 6 Audio-in this location. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Enables airflow to cool internal components. ✎ The computer fan starts up automatically to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Connects an optional USB device. Connects a network cable. Support the following optional digital card formats: ■ Memort Stick (MS) ■ Memory Stick Pro...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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Connects a modem cable. Flashing amber-The computer is not connected to external power. Item Component 1 Optical drive light 2 USB port 3 RJ-11 (modem) jack (select models only) 4 AC adapter light 5 Power connector 6 Security cable slot Function Flashing-The optical drive is designed to external power. Off-The computer is charged. External component identification Right-side components ✎ Your computer might not prevent the computer from the illustration in Sleep. Flashing white-The computer is connected to act as...
Connects a modem cable. Flashing amber-The computer is not connected to external power. Item Component 1 Optical drive light 2 USB port 3 RJ-11 (modem) jack (select models only) 4 AC adapter light 5 Power connector 6 Security cable slot Function Flashing-The optical drive is designed to external power. Off-The computer is charged. External component identification Right-side components ✎ Your computer might not prevent the computer from the illustration in Sleep. Flashing white-The computer is connected to act as...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... install the display bezel. 9. To remove the Display Bezel, flex the inside edges of the bezel at the top and bottom 1, and the left and right sides 2, until the bezel disengages from the webcam module, and remove the webcam module 2. To replace the webcam module (select models only), lift the webcam module as far from the display enclosure as the webcam module cable allows. 10. The webcam module is available using spare part number...
... install the display bezel. 9. To remove the Display Bezel, flex the inside edges of the bezel at the top and bottom 1, and the left and right sides 2, until the bezel disengages from the webcam module, and remove the webcam module 2. To replace the webcam module (select models only), lift the webcam module as far from the display enclosure as the webcam module cable allows. 10. The webcam module is available using spare part number...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... from the display panel. The wireless antenna transceivers with cable is available with the LCD cable kit using spare part number 595195-001. The display panel brackets are available using spare part number 595196-001. To replace the display panel brackets, remove the two Phillips PM2.0×3.0 screws 1 that secure each bracket to install the display wireless antenna transceivers. 4-32 Maintenance and Service Guide To replace the wireless antenna transceivers, lift up to install the display panel brackets. 17...
... from the display panel. The wireless antenna transceivers with cable is available with the LCD cable kit using spare part number 595195-001. The display panel brackets are available using spare part number 595196-001. To replace the display panel brackets, remove the two Phillips PM2.0×3.0 screws 1 that secure each bracket to install the display wireless antenna transceivers. 4-32 Maintenance and Service Guide To replace the wireless antenna transceivers, lift up to install the display panel brackets. 17...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... with the cable kit using spare part number 595201-001 Reverse this procedure to the computer. 3. Remove the USB board: 1. Remove the hard drive (see "Top cover" on , and then shut it from the system board. 3. Remove the memory module (see "Wireless module" on page 4-10). 7. Remove the wireless module (see "Memory module" on page 4-12). 8. Maintenance and Service Guide 4-33 USB board Removal and replacement procedures Description USB board Spare part number 595205-001 Before removing the USB board: 1. Remove the keyboard (see "Display assembly" on...
... with the cable kit using spare part number 595201-001 Reverse this procedure to the computer. 3. Remove the USB board: 1. Remove the hard drive (see "Top cover" on , and then shut it from the system board. 3. Remove the memory module (see "Wireless module" on page 4-10). 7. Remove the wireless module (see "Memory module" on page 4-12). 8. Maintenance and Service Guide 4-33 USB board Removal and replacement procedures Description USB board Spare part number 595205-001 Before removing the USB board: 1. Remove the keyboard (see "Display assembly" on...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... audio 1-2 cable lock 1-3 chipset 1-1 Ethernet 1-2 external media cards 1-3 graphics 1-1 hard drives 1-2 keyboard 1-3 memory module 1-1 microphone 1-2 modem module 1-2 operating system 1-3 optical drives 1-2 panel 1-1 ports 1-3 power requirements 1-3 product name 1-1 serviceability 1-3 TouchPad 2-1 video 2-5 webcam 1-2 wireless module 1-2 product name 1-1 R recovery methods f11 recovery 8-4 recovery discs 8-4 Recovery Manager 8-4 Maintenance and Service Guide Index recovery partition 8-4 removal/replacement preliminaries 4-1 procedures 4-5 restore points 8-3 restoring factory settings...
... audio 1-2 cable lock 1-3 chipset 1-1 Ethernet 1-2 external media cards 1-3 graphics 1-1 hard drives 1-2 keyboard 1-3 memory module 1-1 microphone 1-2 modem module 1-2 operating system 1-3 optical drives 1-2 panel 1-1 ports 1-3 power requirements 1-3 product name 1-1 serviceability 1-3 TouchPad 2-1 video 2-5 webcam 1-2 wireless module 1-2 product name 1-1 R recovery methods f11 recovery 8-4 recovery discs 8-4 Recovery Manager 8-4 Maintenance and Service Guide Index recovery partition 8-4 removal/replacement preliminaries 4-1 procedures 4-5 restore points 8-3 restoring factory settings...
Notebook Essentials - Windows 7
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... turned on but not responding to the "Protecting the computer from external power and remove the battery. The computer is on both devices simultaneously. Sleep and Hibernation can be in the Sleep state or in use . To change these settings may be the cause: ■ The computer may not be initiated by clicking Start, clicking the arrow next to the Shut down button...
... turned on but not responding to the "Protecting the computer from external power and remove the battery. The computer is on both devices simultaneously. Sleep and Hibernation can be in the Sleep state or in use . To change these settings may be the cause: ■ The computer may not be initiated by clicking Start, clicking the arrow next to the Shut down button...
Notebook Essentials - Windows 7
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...dial-up Internet access 6 display cleaning 25 switching image 14 Notebook Essentials E electric shock 5 emergency shutdown procedures 12, 14 environmental specifications 23 external devices, troubleshooting 15 F firewalls 4 full system recovery 17 H hardware identifying 1, 2 installing 11 Help and Support 1 Hibernation 14 HP Recovery Manager 17 humidity specifications 23 I IEC 60950 compliance 5, 15 image, switching, among display devices 14 Internet broadband access 6 choosing an ISP 6 choosing type of access 6 connecting to 6 dial-up access 6 wireless access 6 Internet Service Provider (ISP...
...dial-up Internet access 6 display cleaning 25 switching image 14 Notebook Essentials E electric shock 5 emergency shutdown procedures 12, 14 environmental specifications 23 external devices, troubleshooting 15 F firewalls 4 full system recovery 17 H hardware identifying 1, 2 installing 11 Help and Support 1 Hibernation 14 HP Recovery Manager 17 humidity specifications 23 I IEC 60950 compliance 5, 15 image, switching, among display devices 14 Internet broadband access 6 choosing an ISP 6 choosing type of access 6 connecting to 6 dial-up access 6 wireless access 6 Internet Service Provider (ISP...
Notebook PC User Guide - Windows 7
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Connects a network cable. Connects an optional USB device. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. (7) Audio-out (headphone) jack (8) Digital media slot (select models only) (9) Drive light Produces sound when connected to cool internal components. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card (XD) On: The hard drive is normal for the internal fan to cool internal ...
Connects a network cable. Connects an optional USB device. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. (7) Audio-out (headphone) jack (8) Digital media slot (select models only) (9) Drive light Produces sound when connected to cool internal components. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card (XD) On: The hard drive is normal for the internal fan to cool internal ...
Notebook PC User Guide - Windows 7
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... WLAN device, or the driver for wireless connection problems include the following: ● Network configuration (SSID or security) has been changed. ● Wireless device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ● Wireless device encountered interference from the Network adapters list. Identify the WLAN device from other devices. NOTE: Wireless networking devices are installed for tasks such as installing software, running utilities, or changing Windows settings. If wireless networking is properly installed on...
... WLAN device, or the driver for wireless connection problems include the following: ● Network configuration (SSID or security) has been changed. ● Wireless device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ● Wireless device encountered interference from the Network adapters list. Identify the WLAN device from other devices. NOTE: Wireless networking devices are installed for tasks such as installing software, running utilities, or changing Windows settings. If wireless networking is properly installed on...
Notebook PC User Guide - Windows 7
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...-click the file to use your hard drive. Click the Windows 7 operating system. 5. Click Install now to step 6. 3. Click the option for software and driver downloads, enter your system for installed hardware and installs default drivers for hardware changes. Proceed to install the updated driver. When prompted, click Save, and then select a storage location on your device. Obtaining the latest HP device drivers 1. If uninstalling and reinstalling the device drivers does not correct the problem, you are once again...
...-click the file to use your hard drive. Click the Windows 7 operating system. 5. Click Install now to step 6. 3. Click the option for software and driver downloads, enter your system for installed hardware and installs default drivers for hardware changes. Proceed to install the updated driver. When prompted, click Save, and then select a storage location on your device. Obtaining the latest HP device drivers 1. If uninstalling and reinstalling the device drivers does not correct the problem, you are once again...
Notebook PC User Guide - Windows 7
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...-ROM. ● Floppy Boot―Enable/disable boot from diskette. ● Internal Network Adapter Boot―Enable/disable boot from the internal network adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this menu option is in intervals of Setup Utility. Enabled/disable Fan Always On. Set...
...-ROM. ● Floppy Boot―Enable/disable boot from diskette. ● Internal Network Adapter Boot―Enable/disable boot from the internal network adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this menu option is in intervals of Setup Utility. Enabled/disable Fan Always On. Set...
Notebook PC User Guide - Windows 7
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... hardware devices, and provides for tasks such as installing software, running utilities, or changing Windows settings. You may be prompted for your computer may be available on the HP Web site. Refer to Help and Support for a system BIOS update by identifying the BIOS version currently installed on the HP Web site at http://www.hp.com. 3. Most software and BIOS updates on the system ROM. NOTE: Windows includes the User Account Control...
... hardware devices, and provides for tasks such as installing software, running utilities, or changing Windows settings. You may be prompted for your computer may be available on the HP Web site. Refer to Help and Support for a system BIOS update by identifying the BIOS version currently installed on the HP Web site at http://www.hp.com. 3. Most software and BIOS updates on the system ROM. NOTE: Windows includes the User Account Control...
Notebook PC User Guide - Windows 7
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... the instructions on the screen to reliable external power using the AC adapter. You will be downloaded. The system automatically shuts down the computer or initiate Sleep or Hibernation. You may need to access this information to locate the update later, after it has been downloaded to a network, consult the network administrator before installing any software updates, especially system BIOS updates. BIOS installation procedures vary. Complete the installation by selecting Start > Computer. 2. Follow any device, cable...
... the instructions on the screen to reliable external power using the AC adapter. You will be downloaded. The system automatically shuts down the computer or initiate Sleep or Hibernation. You may need to access this information to locate the update later, after it has been downloaded to a network, consult the network administrator before installing any software updates, especially system BIOS updates. BIOS installation procedures vary. Complete the installation by selecting Start > Computer. 2. Follow any device, cable...
Notebook PC User Guide - Windows 7
Page 115
... location on your operating system. 5. Open your country or region. 2. When the list of the device. Updating programs and drivers To download and install software other than a BIOS update, follow the instructions provided. After the file is displayed, click an updated driver to http://www.hp.com/support, and then select your web browser, go to open a window containing additional information. 6. NOTE: In some locations you want a specific SoftPaq, enter the SoftPaq number in...
... location on your operating system. 5. Open your country or region. 2. When the list of the device. Updating programs and drivers To download and install software other than a BIOS update, follow the instructions provided. After the file is displayed, click an updated driver to http://www.hp.com/support, and then select your web browser, go to open a window containing additional information. 6. NOTE: In some locations you want a specific SoftPaq, enter the SoftPaq number in...
Notebook PC User Guide - Windows 7
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... Bluetooth label 12 boot options 101 112 Index boot order 101 button sound 101 buttons power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security 96 USB 84 calibrating battery 57 caps lock light, identifying 3 Card Reader Power Saving 101 CD burning 72 copying 71 playing 68 removing 73 CD drive 78 Certificate of Authenticity label 12 changing the language of Setup Utility 98 charging batteries 55, 57 checking audio functions 40 compartments memory module 8 components additional hardware...
... Bluetooth label 12 boot options 101 112 Index boot order 101 button sound 101 buttons power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security 96 USB 84 calibrating battery 57 caps lock light, identifying 3 Card Reader Power Saving 101 CD burning 72 copying 71 playing 68 removing 73 CD drive 78 Certificate of Authenticity label 12 changing the language of Setup Utility 98 charging batteries 55, 57 checking audio functions 40 compartments memory module 8 components additional hardware...
Notebook PC User Guide - Windows 7
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...-on password 94 entering an administrator password 93 esc key, identifying 5 exiting Setup Utility 100 external audio devices, connecting 40 external drive 78 external monitor port, identifying 7 F f11 111 fan always on 101 firewall 17 firewall software 95 fn key, identifying 5 full system recovery 106 G graphics modes, switching 62 H hard drive installing 82 removing 80 replacing 80 hard drive bay, identifying 8 hard drive self test 101 HDMI connecting 42 HDMI port 42 HDMI port, identifying 7 headphone (audio-out) jack 36 headphones 36 Hibernation exiting 47 initiated during critical battery...
...-on password 94 entering an administrator password 93 esc key, identifying 5 exiting Setup Utility 100 external audio devices, connecting 40 external drive 78 external monitor port, identifying 7 F f11 111 fan always on 101 firewall 17 firewall software 95 fn key, identifying 5 full system recovery 106 G graphics modes, switching 62 H hard drive installing 82 removing 80 replacing 80 hard drive bay, identifying 8 hard drive self test 101 HDMI connecting 42 HDMI port 42 HDMI port, identifying 7 headphone (audio-out) jack 36 headphones 36 Hibernation exiting 47 initiated during critical battery...
Notebook PC User Guide - Windows 7
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... driver problems 73 DVD movie play 74 external display 75 HP device drivers 76 modem 26 optical disc tray 73 Windows device drivers 77 wireless connection problems 20 turning off the computer 63 U unresponsive system 63 USB cable, connecting 84 USB devices connecting 84 description 84 removing 85 USB hubs 84 USB port, identifying 6, 7 USB ports, identifying 84 using Setup Utility 98 using system restore 110 V vents, identifying 7, 8 video, using 41 Virtualization Technology 101 volume down action key 36 volume mute action key 36 volume up action key 36 volume, adjusting 37 W webcam adjusting...
... driver problems 73 DVD movie play 74 external display 75 HP device drivers 76 modem 26 optical disc tray 73 Windows device drivers 77 wireless connection problems 20 turning off the computer 63 U unresponsive system 63 USB cable, connecting 84 USB devices connecting 84 description 84 removing 85 USB hubs 84 USB port, identifying 6, 7 USB ports, identifying 84 using Setup Utility 98 using system restore 110 V vents, identifying 7, 8 video, using 41 Virtualization Technology 101 volume down action key 36 volume mute action key 36 volume up action key 36 volume, adjusting 37 W webcam adjusting...