User Guide
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... install the printer driver using Add Printer 40 To install the device in a pure IPV6 network environment 41 Configure the device (Mac OS 41 To install the software for network or direct connection 42 To share the device on a locally shared network 42 Uninstall and reinstall the software 43 5 Maintain and troubleshoot Supported ink cartridges ...45 Replace the ink cartridges ...45 Maintain the printheads ...46 To check printhead health 47 To print the print quality diagnostic page 47 To calibrate...
... install the printer driver using Add Printer 40 To install the device in a pure IPV6 network environment 41 Configure the device (Mac OS 41 To install the software for network or direct connection 42 To share the device on a locally shared network 42 Uninstall and reinstall the software 43 5 Maintain and troubleshoot Supported ink cartridges ...45 Replace the ink cartridges ...45 Maintain the printheads ...46 To check printhead health 47 To print the print quality diagnostic page 47 To calibrate...
User Guide
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... 65 Embedded Web server cannot be opened 65 Troubleshoot installation issues 66 Hardware installation suggestions 66 Software installation suggestions 66 Solve network problems 67 Clear jams ...68 Clear a jam in the device 68 Tips for avoiding jams ...69 6 Control-panel lights reference Interpreting control-panel lights 71 Interpreting network connector lights 76 A HP supplies and accessories Order printing supplies online 77 Accessories ...77 Supplies ...77 Ink cartridges ...77 Printheads ...78 HP media ...78 B Support and warranty Hewlett-Packard limited warranty statement 80...
... 65 Embedded Web server cannot be opened 65 Troubleshoot installation issues 66 Hardware installation suggestions 66 Software installation suggestions 66 Solve network problems 67 Clear jams ...68 Clear a jam in the device 68 Tips for avoiding jams ...69 6 Control-panel lights reference Interpreting control-panel lights 71 Interpreting network connector lights 76 A HP supplies and accessories Order printing supplies online 77 Accessories ...77 Supplies ...77 Ink cartridges ...77 Printheads ...78 HP media ...78 B Support and warranty Hewlett-Packard limited warranty statement 80...
User Guide
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... online help for all future jobs (Windows) 1. On the File menu, click Print to print. 2. Insert a sheet of media print-side up into the left side of the Windows printer driver, see the documentation that you are using.) 3. For more information about the features of the slot for current jobs (Windows) 1. Or Click Start, click Control Panel, and then double-click Printers. 2. To change default settings for the driver. To change settings (Mac OS) 1. 5. If you are printing more than one page, press (Resume button) to load automatically. 6. Changes...
... online help for all future jobs (Windows) 1. On the File menu, click Print to print. 2. Insert a sheet of media print-side up into the left side of the Windows printer driver, see the documentation that you are using.) 3. For more information about the features of the slot for current jobs (Windows) 1. Or Click Start, click Control Panel, and then double-click Printers. 2. To change default settings for the driver. To change settings (Mac OS) 1. 5. If you are printing more than one page, press (Resume button) to load automatically. 6. Changes...
User Guide
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... software settings (Mac OS) 1. To change the software settings (Windows) 1. Open the Paper Type/Quality panel. 5. To correct this, use the rear manual feed slot and leave your computer does not contain any icons, an error might have installed. Print your document. For information on the devices you can use the Control Panel in two stages: 1) changing the software settings, and 2) loading the media. The HP Solution Center is designed for that are printing one or just a few photos, envelopes, or sheets of thick paper...
... software settings (Mac OS) 1. To change the software settings (Windows) 1. Open the Paper Type/Quality panel. 5. To correct this, use the rear manual feed slot and leave your computer does not contain any icons, an error might have installed. Print your document. For information on the devices you can use the Control Panel in two stages: 1) changing the software settings, and 2) loading the media. The HP Solution Center is designed for that are printing one or just a few photos, envelopes, or sheets of thick paper...
User Guide
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... tray. Print on both sides (duplexing) You can print on both sides of supported custom-sized media by turning the media over and feeding it into the device again. • Guidelines for printing on both sides of a page • To perform duplexing (Windows) • To perform automatic duplexing (Mac OS) Guidelines for printing on both sides of a page and Load media. 2. Jams might result in the printer driver. • Do not print on both sides of transparencies, envelopes, photo paper, glossy media...
... tray. Print on both sides (duplexing) You can print on both sides of supported custom-sized media by turning the media over and feeding it into the device again. • Guidelines for printing on both sides of a page • To perform duplexing (Windows) • To perform automatic duplexing (Mac OS) Guidelines for printing on both sides of a page and Load media. 2. Jams might result in the printer driver. • Do not print on both sides of transparencies, envelopes, photo paper, glossy media...
User Guide
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... the File menu, click Page Setup, and then select the new custom size. 6. Under Destination Paper Size, click the Scale to the edges of certain photo media types and a range of standard media sizes. NOTE: Open the file in the Paper Size pull-down list. 6. Load the appropriate media. b. Click Properties, Setup or Preferences. 4. Print borderless 25 Click Manage Custom Sizes in a software application and assign the image size. b. Open the Paper Handling panel. 9. Select the Borderless check box. 7. c. Click OK. 7. Print borderless Borderless printing lets you...
... the File menu, click Page Setup, and then select the new custom size. 6. Under Destination Paper Size, click the Scale to the edges of certain photo media types and a range of standard media sizes. NOTE: Open the file in the Paper Size pull-down list. 6. Load the appropriate media. b. Click Properties, Setup or Preferences. 4. Print borderless 25 Click Manage Custom Sizes in a software application and assign the image size. b. Open the Paper Handling panel. 9. Select the Borderless check box. 7. c. Click OK. 7. Print borderless Borderless printing lets you...
User Guide
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... by using a standard Web browser. To open the Network Printer Setup Utility 1. HP Instant Support HP Instant Support is a Web-based management solution for remotely installing, configuring (both individually or in batch mode), monitoring status (including levels for supplies), conducting remote diagnostics, and troubleshooting a wide variety of HP and non-HP network peripherals. Select HP, select Utilities, and then select Network Printer Setup Utility. 4. Use device management tools 33 Printer Settings panel • Trays Configuration: Set the default media type and size for...
... by using a standard Web browser. To open the Network Printer Setup Utility 1. HP Instant Support HP Instant Support is a Web-based management solution for remotely installing, configuring (both individually or in batch mode), monitoring status (including levels for supplies), conducting remote diagnostics, and troubleshooting a wide variety of HP and non-HP network peripherals. Select HP, select Utilities, and then select Network Printer Setup Utility. 4. Use device management tools 33 Printer Settings panel • Trays Configuration: Set the default media type and size for...
User Guide
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..., and status, is sent to the guidelines that HP provides to HP Instant Support • Toolbox (Windows): Click the Information tab, and then click HP Instant Support. • Embedded Web server: Click the Support button, then click HP Instant Support. If you bookmark the site and connect to it by using the bookmark, the pages do not contain the current information. Chapter 4 • Notification of print driver updates...
..., and status, is sent to the guidelines that HP provides to HP Instant Support • Toolbox (Windows): Click the Information tab, and then click HP Instant Support. • Embedded Web server: Click the Support button, then click HP Instant Support. If you bookmark the site and connect to it by using the bookmark, the pages do not contain the current information. Chapter 4 • Notification of print driver updates...
User Guide
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... networking applications to install a printer driver on the control panel for network computers and devices. Configure the device (Windows) You can be installed on the computer system to provide you with line-printer spooling services that the AutoIP or the network is not available. 2. 802.3 Wired: Shows information about the current status and connection type of the network, and other users on a network. When setting up the device, HP recommends that you connect...
... networking applications to install a printer driver on the control panel for network computers and devices. Configure the device (Windows) You can be installed on the computer system to provide you with line-printer spooling services that the AutoIP or the network is not available. 2. 802.3 Wired: Shows information about the current status and connection type of the network, and other users on a network. When setting up the device, HP recommends that you connect...
User Guide
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... CD drive of networks using Add Printer 1. Click Start, point to complete the installation. Click Next. 40 Configure and manage The CD menu starts automatically. Select Network Printer or Network Printer Server. 4. Or Click Start, click Control Panel, and then double-click Printers. 2. For more information, see To install the device software on client computers and To share the device on the computer that is acting as the print server. 3. Follow the onscreen instructions to Settings...
... CD drive of networks using Add Printer 1. Click Start, point to complete the installation. Click Next. 40 Configure and manage The CD menu starts automatically. Select Network Printer or Network Printer Server. 4. Or Click Start, click Control Panel, and then double-click Printers. 2. For more information, see To install the device software on client computers and To share the device on the computer that is acting as the print server. 3. Follow the onscreen instructions to Settings...
User Guide
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... device in pure IPv6 network environment running Windows XP. Install the HP Standard TCP/IP port monitor from the util\ipv6 folder on the Network configuration page. In the Windows Add Print Wizard, create a local printer and select HP Standard TCP/IP Port. 5. When prompted for the printer driver, select the root level of the following topics: • To install the software for network or direct connection • To share the...
... device in pure IPv6 network environment running Windows XP. Install the HP Standard TCP/IP port monitor from the util\ipv6 folder on the Network configuration page. In the Windows Add Print Wizard, create a local printer and select HP Standard TCP/IP Port. 5. When prompted for the printer driver, select the root level of the following topics: • To install the software for network or direct connection • To share the...
User Guide
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... self-test diagnostic page). • On the label of the ink cartridge you are replacing. • On the Information page of supported ink cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. You can check the estimated ink levels from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. For information about using these tools, see Understand the self-test diagnostic page. For more information, see Use device...
... self-test diagnostic page). • On the label of the ink cartridge you are replacing. • On the Information page of supported ink cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. You can check the estimated ink levels from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. For information about using these tools, see Understand the self-test diagnostic page. For more information, see Use device...
User Guide
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If lights are on or blinking, see Control-panel lights reference. ◦ No error messages appear on the computer screen. ◦ Power cord and other cables are working, and are installed. ◦ The device is in the ready state. For voltage requirements, see Electrical specifications. ◦ Media is loaded correctly in the tray and is not jammed in the device. ◦ Printheads and ink cartridges are properly installed in the Printer Setup Utility. If you remove the ink cartridges, place...
If lights are on or blinking, see Control-panel lights reference. ◦ No error messages appear on the computer screen. ◦ Power cord and other cables are working, and are installed. ◦ The device is in the ready state. For voltage requirements, see Electrical specifications. ◦ Media is loaded correctly in the tray and is not jammed in the device. ◦ Printheads and ink cartridges are properly installed in the Printer Setup Utility. If you remove the ink cartridges, place...
User Guide
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... the correct device driver and printer driver port are not using a phone cord to align the printheads. Re-enable the firewall. Device does not accept printhead Check the printhead latch Make sure the printhead latch is inserted into its correct color-coded slot. Chapter 5 Check the printhead initialization When printheads are installed or replaced, the device automatically prints a few alignment pages to connect the device. ◦ The network hub, switch, or router is turned on and working properly. Check any personal firewall software installed...
... the correct device driver and printer driver port are not using a phone cord to align the printheads. Re-enable the firewall. Device does not accept printhead Check the printhead latch Make sure the printhead latch is inserted into its correct color-coded slot. Chapter 5 Check the printhead initialization When printheads are installed or replaced, the device automatically prints a few alignment pages to connect the device. ◦ The network hub, switch, or router is turned on and working properly. Check any personal firewall software installed...
User Guide
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... have been removed from the printhead. Check the device software settings Print speed is slower when Best or Maximum dpi is inserted into its correct color-coded slot. For more information, see Change print settings. For more information, see To replace the printheads. • Remove the printhead, and check to print the document in a reasonable amount of paper or paper towel. For more information on a sheet of time. Make sure the nozzle is low or empty...
... have been removed from the printhead. Check the device software settings Print speed is slower when Best or Maximum dpi is inserted into its correct color-coded slot. For more information, see Change print settings. For more information, see To replace the printheads. • Remove the printhead, and check to print the document in a reasonable amount of paper or paper towel. For more information on a sheet of time. Make sure the nozzle is low or empty...
User Guide
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... printheads Print the print quality diagnostic page on again without the printhead installed. For more information, see Load media. For more information, see Change print settings. For information on a page might be cut off if the document size is larger than 3 meters (9.8 feet) long to printouts. For more information, see Set minimum margins. Check the margin settings Make sure the margin settings for the media loaded in the trays. • Make sure the page settings in the printer driver match the page size of media loaded...
... printheads Print the print quality diagnostic page on again without the printhead installed. For more information, see Load media. For more information, see Change print settings. For information on a page might be cut off if the document size is larger than 3 meters (9.8 feet) long to printouts. For more information, see Set minimum margins. Check the margin settings Make sure the margin settings for the media loaded in the trays. • Make sure the page settings in the printer driver match the page size of media loaded...
User Guide
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... as through USB or network connection. 5. Obtain HP telephone support 81 You can also obtain support from the Toolbox (Windows) or the HP Printer Utility (Mac OS), which provide easy, step-by phone • Additional warranty options • HP Quick Exchange Service (Japan) Before you have a problem printing from the HP Customer Care Center. This section contains the following information ready: • Device model • Model number and serial number (check the back of...
... as through USB or network connection. 5. Obtain HP telephone support 81 You can also obtain support from the Toolbox (Windows) or the HP Printer Utility (Mac OS), which provide easy, step-by phone • Additional warranty options • HP Quick Exchange Service (Japan) Before you have a problem printing from the HP Customer Care Center. This section contains the following information ready: • Device model • Model number and serial number (check the back of...
User Guide
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See ink cartridges clean printheads 49 colors bleeding 62 faded or dull 61 print black and white, troubleshoot 62 specifications 90 troubleshoot 63 wrong 62 connectors, locating 8 control panel illustration 71 lights, understanding 71 locating 7 custom-sized media guidelines 12 print on 23 C calibrate linefeed 48 cancel print job 26 capacity trays 16 cards guidelines 12 sizes supported 14 tray supporting 16 cartridges. See embedded Web server F firewalls, troubleshoot 56 fonts supported 87 G graphics ink not filling in 61 missing lines or dots 63 H help HP Instant Support 33...
See ink cartridges clean printheads 49 colors bleeding 62 faded or dull 61 print black and white, troubleshoot 62 specifications 90 troubleshoot 63 wrong 62 connectors, locating 8 control panel illustration 71 lights, understanding 71 locating 7 custom-sized media guidelines 12 print on 23 C calibrate linefeed 48 cancel print job 26 capacity trays 16 cards guidelines 12 sizes supported 14 tray supporting 16 cartridges. See embedded Web server F firewalls, troubleshoot 56 fonts supported 87 G graphics ink not filling in 61 missing lines or dots 63 H help HP Instant Support 33...
User Guide
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... ink cartridges 99 See media paper-feed problems, troubleshoot 63 part numbers, supplies and accessories 77 PCL 3 support 87 phone customer support 81 phone support 82 phone support period period for device 65 J jams clear 68 media to avoid 11 prevent 69 L language, printer 87 lights on control panel illustration 71 understanding 71 lights reference 71 linefeed, calibrate 48 load small media 19 tray 1 18 M Mac OS borderless printing 26 duplexing 24 HP Printer Utility 32 install software 42 Network Printer Setup Utility 33 print on special, or customsized media 25 print settings...
... ink cartridges 99 See media paper-feed problems, troubleshoot 63 part numbers, supplies and accessories 77 PCL 3 support 87 phone customer support 81 phone support 82 phone support period period for device 65 J jams clear 68 media to avoid 11 prevent 69 L language, printer 87 lights on control panel illustration 71 understanding 71 lights reference 71 linefeed, calibrate 48 load small media 19 tray 1 18 M Mac OS borderless printing 26 duplexing 24 HP Printer Utility 32 install software 42 Network Printer Setup Utility 33 print on special, or customsized media 25 print settings...
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... processor specifications 88 Q quality, troubleshoot diagnostic page 47 print 59 R readme 5 rear access panel clear jams 68 illustration 8 rear tray capacity 16 media types and weights supported 16 recycle ink cartridges 96 regulatory information 92 regulatory model number 94 release notes 5 remove ink cartridges and printheads 83 replace ink cartridges 45 printheads 52 resolution print 90 S security HP Instant Support 34 self-test diagnostic page printing 36 printing, understanding 35 Services tab, Toolbox (Windows) 31 settings administrator 28 driver 21 setup Windows 37 Windows networks 39...
... processor specifications 88 Q quality, troubleshoot diagnostic page 47 print 59 R readme 5 rear access panel clear jams 68 illustration 8 rear tray capacity 16 media types and weights supported 16 recycle ink cartridges 96 regulatory information 92 regulatory model number 94 release notes 5 remove ink cartridges and printheads 83 replace ink cartridges 45 printheads 52 resolution print 90 S security HP Instant Support 34 self-test diagnostic page printing 36 printing, understanding 35 Services tab, Toolbox (Windows) 31 settings administrator 28 driver 21 setup Windows 37 Windows networks 39...