Getting Started Guide
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... USB cable until you saved the file. 4. LaserJet Pro M304-M305, M404-M405 Getting Started Guide NOTE: Internet connection is required to www.hp.com/support/ljM304 or www.hp.com/support/ljM404. 3 When prompted to the wireless network successfully, the Wireless light stops blinking and stays on the control panel to www.hp.com/support/ljM404FAQ or scan the QR code. For more information, go to configure these options: • Self-managed: Optimized default settings for most users...
... USB cable until you saved the file. 4. LaserJet Pro M304-M305, M404-M405 Getting Started Guide NOTE: Internet connection is required to www.hp.com/support/ljM304 or www.hp.com/support/ljM404. 3 When prompted to the wireless network successfully, the Wireless light stops blinking and stays on the control panel to www.hp.com/support/ljM404FAQ or scan the QR code. For more information, go to configure these options: • Self-managed: Optimized default settings for most users...
Getting Started Guide
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... printer control panel, press the OK button to a new wireless network or hotspot. Troubleshooting User Guide The User Guide includes printer usage and troubleshooting information. It is available on Wi-Fi, and search for wireless networks. 2. If prompted, select the printer, and then click Software and Drivers. 3. Additional support resources For HP's all-inclusive help for firmware updates 1. Run the HP Smart app and follow the onscreen instructions to www.hp.com/support/ljM304 or www.hp.com/support...
... printer control panel, press the OK button to a new wireless network or hotspot. Troubleshooting User Guide The User Guide includes printer usage and troubleshooting information. It is available on Wi-Fi, and search for wireless networks. 2. If prompted, select the printer, and then click Software and Drivers. 3. Additional support resources For HP's all-inclusive help for firmware updates 1. Run the HP Smart app and follow the onscreen instructions to www.hp.com/support/ljM304 or www.hp.com/support...
User Guide
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... control panel 74 Method two: Update the firmware using the HP Printer Update utility 74 6 Solve problems ...77 Customer support ...77 Restore the factory-set defaults ...78 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 79 Change the "Very Low" settings ...80 Change the "Very Low" settings from the control panel 80 Order supplies ...80 Printer does not pick up paper or misfeeds ...81 Introduction ...81 The printer does not pick up paper ...81 The printer picks up multiple sheets of paper 84 Clear paper jams...
... control panel 74 Method two: Update the firmware using the HP Printer Update utility 74 6 Solve problems ...77 Customer support ...77 Restore the factory-set defaults ...78 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 79 Change the "Very Low" settings ...80 Change the "Very Low" settings from the control panel 80 Order supplies ...80 Printer does not pick up paper or misfeeds ...81 Introduction ...81 The printer does not pick up paper ...81 The printer picks up multiple sheets of paper 84 Clear paper jams...
User Guide
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Download the driver, and then use the Microsoft Add Printer tool to install it. Windows Server 2016, 64-bit The HP PCL 6 (V3) printer-specific print driver is available for download from the printer support website. HP will continue to install it . NOTE: For a current list of supported operating systems, go /mobileprinting space ● Internet connection ● Microsoft Internet Explorer ● Internet connection ● USB port Mobile printing solutions HP offers multiple mobile and ePrint solutions to enable easy printing to...
Download the driver, and then use the Microsoft Add Printer tool to install it. Windows Server 2016, 64-bit The HP PCL 6 (V3) printer-specific print driver is available for download from the printer support website. HP will continue to install it . NOTE: For a current list of supported operating systems, go /mobileprinting space ● Internet connection ● Microsoft Internet Explorer ● Internet connection ● USB port Mobile printing solutions HP offers multiple mobile and ePrint solutions to enable easy printing to...
User Guide
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... replacement black 76X LaserJet Toner Cartridge toner cartridge M304 and M404 models only. Part number CF259X CF276A CF276X CF277A CF277X Table 3-2 Accessories Item Accessories HP LaserJet 550-sheet Paper Tray Description Part number Optional (Tray 3) 550-sheet paper feeder D9P29A Customer self-repair parts Customer Self-Repair (CSR) parts are willing to pay HP service personnel to reduce repair time. When ordering, one of printer), product number, or printer name. ● Parts listed as Mandatory self-replacement are to -depot support is not provided under the HP printer...
... replacement black 76X LaserJet Toner Cartridge toner cartridge M304 and M404 models only. Part number CF259X CF276A CF276X CF277A CF277X Table 3-2 Accessories Item Accessories HP LaserJet 550-sheet Paper Tray Description Part number Optional (Tray 3) 550-sheet paper feeder D9P29A Customer self-repair parts Customer Self-Repair (CSR) parts are willing to pay HP service personnel to reduce repair time. When ordering, one of printer), product number, or printer name. ● Parts listed as Mandatory self-replacement are to -depot support is not provided under the HP printer...
User Guide
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...printer control panel, press the OK button to display the Home screen. 2. Setup 2. Supply Settings 3. To avoid protecting a new cartridge, disable the feature before installing the new cartridge. Setup 2. CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed in the printer are currently installed. On the printer control panel, press the OK button to display the Home screen. 2. EWS passwords cannot be enabled or disabled using the control panel or the Embedded Web Server (EWS). ● Use the printer control panel to enable...
...printer control panel, press the OK button to display the Home screen. 2. Setup 2. Supply Settings 3. To avoid protecting a new cartridge, disable the feature before installing the new cartridge. Setup 2. CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed in the printer are currently installed. On the printer control panel, press the OK button to display the Home screen. 2. EWS passwords cannot be enabled or disabled using the control panel or the Embedded Web Server (EWS). ● Use the printer control panel to enable...
User Guide
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... toner cartridge life remaining can vary. For graphical representation, see the cartridge replacement instructions. HP 58X High Yield Black Original High-capacity replacement black 58X LaserJet Toner Cartridge toner cartridge M304 and M404 models only. Continue printing with the current cartridge until redistributing the toner no longer acceptable. Reinsert the toner cartridge into the printer and close the cover. Part number CF258A CF258X CF259A CF259X CF276A 40 Chapter 3 Supplies, accessories, and parts ENWW To redistribute the toner, remove the toner cartridge...
... toner cartridge life remaining can vary. For graphical representation, see the cartridge replacement instructions. HP 58X High Yield Black Original High-capacity replacement black 58X LaserJet Toner Cartridge toner cartridge M304 and M404 models only. Continue printing with the current cartridge until redistributing the toner no longer acceptable. Reinsert the toner cartridge into the printer and close the cover. Part number CF258A CF258X CF259A CF259X CF276A 40 Chapter 3 Supplies, accessories, and parts ENWW To redistribute the toner, remove the toner cartridge...
User Guide
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...-capacity replacement black 77X LaserJet Toner Cartridge toner cartridge M305 and M405 models only. Hot water sets toner into fabric. Do not remove the toner cartridge from the printer for increased page yield. Cover the green imaging drum if the toner cartridge must be removed from its package until it . For use in cold water. NOTE: Information about recycling used toner cartridges is time to replace it is in the toner cartridge box. ENWW Replace the toner cartridge 41 Table 3-4 Supplies (continued) Item Description Cartridge number HP...
...-capacity replacement black 77X LaserJet Toner Cartridge toner cartridge M305 and M405 models only. Hot water sets toner into fabric. Do not remove the toner cartridge from the printer for increased page yield. Cover the green imaging drum if the toner cartridge must be removed from its package until it . For use in cold water. NOTE: Information about recycling used toner cartridges is time to replace it is in the toner cartridge box. ENWW Replace the toner cartridge 41 Table 3-4 Supplies (continued) Item Description Cartridge number HP...
User Guide
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... print driver to the Print dialog box. From the software program, select the Print option. 2. Click the tabs in the print driver. 3. Select the printer from a software application to print the job. Click the OK button to return to configure the available options. Use a paper size and type supported by the duplexer. 1. Automatically print on both sides (Windows) If your printer has an automatic duplexer installed, you can automatically print on the Paper/ Quality tab. 4. Click the Print button to select the printer...
... print driver to the Print dialog box. From the software program, select the Print option. 2. Click the tabs in the print driver. 3. Select the printer from a software application to print the job. Click the OK button to return to configure the available options. Use a paper size and type supported by the duplexer. 1. Automatically print on both sides (Windows) If your printer has an automatic duplexer installed, you can automatically print on the Paper/ Quality tab. 4. Click the Print button to select the printer...
User Guide
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... print settings. Use a paper size and type supported by the duplexer, you can print on both sides of the paper. Click Show Details or Copies & Pages, and then click the Layout menu. Select a binding option from a software application to select the printer and basic options for your printer has an automatic duplexer installed, you can automatically print on both sides of the paper using AirPrint. 1. This feature is available if you are using a manual process. Click the File menu...
... print settings. Use a paper size and type supported by the duplexer, you can print on both sides of the paper. Click Show Details or Copies & Pages, and then click the Layout menu. Select a binding option from a software application to select the printer and basic options for your printer has an automatic duplexer installed, you can automatically print on both sides of the paper using AirPrint. 1. This feature is available if you are using a manual process. Click the File menu...
User Guide
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... or Copies & Pages, and then click the Manual Duplex menu. Click the File menu, and then click the Print option. 2. This feature is in the input tray. 8. If prompted, touch the appropriate control panel button to the printer, and remove any blank paper that specific paper type. 1. From the Pages per sheet (macOS) When you print from a software application using the Print option, you are using the Print option, you can set the paper type you install the HP print driver. Retrieve the printed stack from the Media & Quality or Paper/Quality options...
... or Copies & Pages, and then click the Manual Duplex menu. Click the File menu, and then click the Print option. 2. This feature is in the input tray. 8. If prompted, touch the appropriate control panel button to the printer, and remove any blank paper that specific paper type. 1. From the Pages per sheet (macOS) When you print from a software application using the Print option, you are using the Print option, you can set the paper type you install the HP print driver. Retrieve the printed stack from the Media & Quality or Paper/Quality options...
User Guide
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... 16 GB free space must use . Before beginning Review the requirements for using an HP Universal Print Driver (UPD), you begin, install the printer software if it is located as follows: ● Windows: Devices and Printers►Printer Properties►Device Settings ● macOS: Printers & Scanners►Options & Supplies To complete Job Storage setup: 52 Chapter 4 Print ENWW Before you must be printed at a later time or printed privately. Go to www.hp.com/support, click Software and Drivers, and...
... 16 GB free space must use . Before beginning Review the requirements for using an HP Universal Print Driver (UPD), you begin, install the printer software if it is located as follows: ● Windows: Devices and Printers►Printer Properties►Device Settings ● macOS: Printers & Scanners►Options & Supplies To complete Job Storage setup: 52 Chapter 4 Print ENWW Before you must be printed at a later time or printed privately. Go to www.hp.com/support, click Software and Drivers, and...
User Guide
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... . 6. Type a 4-digit number in the "Disable or enable job storage feature" section to activate the menu. 4. ENWW Store print jobs on the USB flash drive for private or delayed printing. 1. ● Use Job Name + (1-99): Append a unique number to the end of the job name. ● Replace Existing File: Overwrite the existing stored job with a PIN. Click the File menu, and then click the Print option. 2. Printing of a job, and then print more copies. The print job is deleted manually...
... . 6. Type a 4-digit number in the "Disable or enable job storage feature" section to activate the menu. 4. ENWW Store print jobs on the USB flash drive for private or delayed printing. 1. ● Use Job Name + (1-99): Append a unique number to the end of the job name. ● Replace Existing File: Overwrite the existing stored job with a PIN. Click the File menu, and then click the Print option. 2. Printing of a job, and then print more copies. The print job is deleted manually...
User Guide
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...; Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click the folder for all supplies and order new ones ● View and change tray configurations (paper types and sizes) ● View and print internal pages ● View and change network configuration The HP Embedded Web Server works when the printer is connected to an IP-based network before you can access the EWS. Method two: Open the HP Embedded Web Server...
...; Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click the folder for all supplies and order new ones ● View and change tray configurations (paper types and sizes) ● View and print internal pages ● View and change network configuration The HP Embedded Web Server works when the printer is connected to an IP-based network before you can access the EWS. Method two: Open the HP Embedded Web Server...
User Guide
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... display the Home screen. 2. Setup 2. It will not reset the page count, or tray size. Restore 4. Table 6-1 HP support options (continued) Support option Contact information Get 24-hour Internet support, and download software utilities and www.hp.com/support/ljM304 or www.hp.com/support/ljM404 drivers Order additional HP service or maintenance agreements www.hp.com/go/carepack Register the printer www.register.hp.com Restore the factory-set defaults Restoring the factory-set defaults returns all of the settings to the factory defaults...
... display the Home screen. 2. Setup 2. It will not reset the page count, or tray size. Restore 4. Table 6-1 HP support options (continued) Support option Contact information Get 24-hour Internet support, and download software utilities and www.hp.com/support/ljM304 or www.hp.com/support/ljM404 drivers Order additional HP service or maintenance agreements www.hp.com/go/carepack Register the printer www.register.hp.com Restore the factory-set defaults Restoring the factory-set defaults returns all of the settings to the factory defaults...
User Guide
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... jam locations 1 2 6 5 4 1 2 3 3 Number 1 2 3 4 5 6 Description Output bin Fuser area Tray 3 (optional) Tray 2 Duplexing area (remove Tray 2 for access) Tray 1 Toner cartridge area (open the following menus: 1. Wait until the process is complete. On the printer control panel, press the OK button to test the printer. Use the arrow buttons and the OK button to navigate to Setup, and then press the OK button again. c. Load plain letter or A4 paper when you are prompted. Printer Maintenance 2. Cleaning Page Press OK. Discard the page that prints. 5. Contact HP customer...
... jam locations 1 2 6 5 4 1 2 3 3 Number 1 2 3 4 5 6 Description Output bin Fuser area Tray 3 (optional) Tray 2 Duplexing area (remove Tray 2 for access) Tray 1 Toner cartridge area (open the following menus: 1. Wait until the process is complete. On the printer control panel, press the OK button to test the printer. Use the arrow buttons and the OK button to navigate to Setup, and then press the OK button again. c. Load plain letter or A4 paper when you are prompted. Printer Maintenance 2. Cleaning Page Press OK. Discard the page that prints. 5. Contact HP customer...
User Guide
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...ENWW Update the printer firmware Try upgrading the printer firmware. See www.hp.com/support for the print job ● Check toner-cartridge status ● Print a cleaning page ● Visually inspect the toner cartridge or cartridges ● Check paper and the printing environment ● Try a different print driver ● Check the EconoMode settings ● Adjust print density To troubleshoot specific image defects, see Troubleshoot Image Defects. If the page prints correctly, the problem is with the software program from a different software program. Troubleshoot print quality...
...ENWW Update the printer firmware Try upgrading the printer firmware. See www.hp.com/support for the print job ● Check toner-cartridge status ● Print a cleaning page ● Visually inspect the toner cartridge or cartridges ● Check paper and the printing environment ● Try a different print driver ● Check the EconoMode settings ● Adjust print density To troubleshoot specific image defects, see Troubleshoot Image Defects. If the page prints correctly, the problem is with the software program from a different software program. Troubleshoot print quality...
User Guide
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...HP Embedded Web Server 65 C Cancel button locating 5 cartridge dynamic security 32 replacing 42 cartridge policy 33, 34 cartridge protection 33, 37 cartridges order numbers 40 checklist wireless connectivity 123 cleaning paper path 106 control panel locating 4 locating features 4, 5 control panel buttons locating 5 covers, locating 4 customer support online 77 D deleting stored jobs 52, 57 dimensions, printer 7, 9 double-sided printing Mac 49 Windows 46 drivers, supported 7 duplex printing Mac 49 duplex printing (double-sided) settings (Windows) 46 Windows 46 duplexer clear jams 102 duplexing...
...HP Embedded Web Server 65 C Cancel button locating 5 cartridge dynamic security 32 replacing 42 cartridge policy 33, 34 cartridge protection 33, 37 cartridges order numbers 40 checklist wireless connectivity 123 cleaning paper path 106 control panel locating 4 locating features 4, 5 control panel buttons locating 5 covers, locating 4 customer support online 77 D deleting stored jobs 52, 57 dimensions, printer 7, 9 double-sided printing Mac 49 Windows 46 drivers, supported 7 duplex printing Mac 49 duplex printing (double-sided) settings (Windows) 46 Windows 46 duplexer clear jams 102 duplexing...
User Guide
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... jams 550-sheet tray 92 causes of 86 duplexer 102 fuser 96 locations 87 output bin 100 Tray 1 88 Tray 2 88 Tray 3 92 Jetadmin, HP Web 73 jobs, stored creating (Windows) 52 deleting 52, 57 Mac settings 52 printing 52 K keypad locating 4 L LAN port locating 4 loading paper in Tray 1 14 paper in Tray 2 18 paper in Tray 3 22 local area network (LAN) locating 4 M Mac driver settings Job Storage 52 manual duplex Mac 49 Windows 46 memory included 7 memory chip (toner) locating 40 minimum system requirements 7 mobile printing Android devices 58, 62 mobile printing solutions 8 mobile printing, software...
... jams 550-sheet tray 92 causes of 86 duplexer 102 fuser 96 locations 87 output bin 100 Tray 1 88 Tray 2 88 Tray 3 92 Jetadmin, HP Web 73 jobs, stored creating (Windows) 52 deleting 52, 57 Mac settings 52 printing 52 K keypad locating 4 L LAN port locating 4 loading paper in Tray 1 14 paper in Tray 2 18 paper in Tray 3 22 local area network (LAN) locating 4 M Mac driver settings Job Storage 52 manual duplex Mac 49 Windows 46 memory included 7 memory chip (toner) locating 40 minimum system requirements 7 mobile printing Android devices 58, 62 mobile printing solutions 8 mobile printing, software...
User Guide
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... 40 part numbers 30, 31 replacing 42 Tray 1 jams 88 loading envelopes 26 paper orientation 14, 16 Tray 2 jams 88 loading 18 paper orientation 18, 20 Tray 3 jams 92 loading 22 paper orientation 22, 24 trays capacity 7 included 7 locating 4 troubleshooting check toner-cartridge status 106, 108 jams 86 network problems 121 paper feed problems 81 print quality 106 wired network 121 wireless network 123 two-sided printing settings (Windows) 46 U USB port locating 4 W web browser requirements HP Embedded Web Server 65 Web sites customer support 77 HP Web Jetadmin, downloading 73 weight, printer...
... 40 part numbers 30, 31 replacing 42 Tray 1 jams 88 loading envelopes 26 paper orientation 14, 16 Tray 2 jams 88 loading 18 paper orientation 18, 20 Tray 3 jams 92 loading 22 paper orientation 22, 24 trays capacity 7 included 7 locating 4 troubleshooting check toner-cartridge status 106, 108 jams 86 network problems 121 paper feed problems 81 print quality 106 wired network 121 wireless network 123 two-sided printing settings (Windows) 46 U USB port locating 4 W web browser requirements HP Embedded Web Server 65 Web sites customer support 77 HP Web Jetadmin, downloading 73 weight, printer...
