User Guide
Page 5
... maintenance cartridge ...161 Clean and lubricate the carriage rod ...162 Clean the encoder strip ...163 Clean the platen ...164 Clean the substrate-advance sensor window ...167 Clean the exterior of the printer ...168 Move or store the printer ...168 Service maintenance ...168 8 Firmware update ...170 Firmware update using a USB flash drive ...170 Firmware update using the Embedded Web Server ...171 Automatic firmware updates ...171 9 Accessories ...172 Order ink supplies ...173 Order accessories ...174 Disposal instructions ...174 10 Troubleshoot other issues ...176 Printer...
... maintenance cartridge ...161 Clean and lubricate the carriage rod ...162 Clean the encoder strip ...163 Clean the platen ...164 Clean the substrate-advance sensor window ...167 Clean the exterior of the printer ...168 Move or store the printer ...168 Service maintenance ...168 8 Firmware update ...170 Firmware update using a USB flash drive ...170 Firmware update using the Embedded Web Server ...171 Automatic firmware updates ...171 9 Accessories ...172 Order ink supplies ...173 Order accessories ...174 Disposal instructions ...174 10 Troubleshoot other issues ...176 Printer...
User Guide
Page 8
... software is available ● Consider un-laminated use with scratch resistance comparable to hard solvent inks on SAV and PVC banners ● Durable prints with the printer HP Latex 560 HP Latex 500 Ink Collector HP Latex Substrate-Loading Accessory HP Latex 300/500 User Maintenance Kit HP Latex 500 Wiper Roller Optional accessories Consumables HP Latex 300/500 User Maintenance Kit HP Latex 500 Ink Collector HP Latex 500 Wiper Roller HP Latex 500 series Beacon HP 831 Latex Printheads HP 831 Latex Ink Cartridges HP 831 Latex Maintenance Cartridge HP Latex 570 HP Latex 500 Ink Collector...
... software is available ● Consider un-laminated use with scratch resistance comparable to hard solvent inks on SAV and PVC banners ● Durable prints with the printer HP Latex 560 HP Latex 500 Ink Collector HP Latex Substrate-Loading Accessory HP Latex 300/500 User Maintenance Kit HP Latex 500 Wiper Roller Optional accessories Consumables HP Latex 300/500 User Maintenance Kit HP Latex 500 Ink Collector HP Latex 500 Wiper Roller HP Latex 500 series Beacon HP 831 Latex Printheads HP 831 Latex Ink Cartridges HP 831 Latex Maintenance Cartridge HP Latex 570 HP Latex 500 Ink Collector...
User Guide
Page 26
... number of prints, number of prints by substrate family, number of prints by print-quality option, and total amount of ink used per color. NOTE: The accuracy of the usage statistics is loaded and that you no longer have to receive helpful consumables alerts while remotely monitoring your printer and job status on page 23. ● From the front panel, press report. , then Setup > Internal prints > User information prints > Print usage HP Latex Mobile Your printer supports a new...
... number of prints, number of prints by substrate family, number of prints by print-quality option, and total amount of ink used per color. NOTE: The accuracy of the usage statistics is loaded and that you no longer have to receive helpful consumables alerts while remotely monitoring your printer and job status on page 23. ● From the front panel, press report. , then Setup > Internal prints > User information prints > Print usage HP Latex Mobile Your printer supports a new...
User Guide
Page 28
... Add new HP Latex Printer. 3. In the Embedded Web Server, select the Customer Involvement Program tab. 2. Check Yes, I want to completion. Remotely keep tabs on your mobile device. 2. Open the HP Latex Mobile app on print jobs HP Latex Mobile enables you to printer services. Make a note of the front panel. 1. Continue until the registration is idle. Alternatively, you see the options Yes, I want to participate, Also send the printer's serial number, and Also send data to...
... Add new HP Latex Printer. 3. In the Embedded Web Server, select the Customer Involvement Program tab. 2. Check Yes, I want to completion. Remotely keep tabs on your mobile device. 2. Open the HP Latex Mobile app on print jobs HP Latex Mobile enables you to printer services. Make a note of the front panel. 1. Continue until the registration is idle. Alternatively, you see the options Yes, I want to participate, Also send the printer's serial number, and Also send data to...
User Guide
Page 31
...> Reset EWS password. For example, in Chrome, Settings, Language (in the advanced settings view), make sure that it cannot support, it functions in the following printer functions. ● Clear accounting information. ● Update the printer's firmware. ● Change security settings. ● View protected printer information. ● Change Internet connection settings. ● Change some networking settings. ● Configure the Customer Involvement Program. ● Run connectivity troubleshooting tests. The snapshot files are collected on the data collected and HP's use...
...> Reset EWS password. For example, in Chrome, Settings, Language (in the advanced settings view), make sure that it cannot support, it functions in the following printer functions. ● Clear accounting information. ● Update the printer's firmware. ● Change security settings. ● View protected printer information. ● Change Internet connection settings. ● Change some networking settings. ● Configure the Customer Involvement Program. ● Run connectivity troubleshooting tests. The snapshot files are collected on the data collected and HP's use...
User Guide
Page 32
... to HP. Check printer status The front panel and the Embedded Web Server both display the status of the ink system 1. Go to the Supplies page on page 24). 2. If the test completes successfully, configuration is automatically made any other Embedded Web Server page, or close the browser window. Check the status of the printer, the loaded substrate, and the ink system. If the Customer Involvement Program was enabled before clicking the Apply button, a connectivity test is...
... to HP. Check printer status The front panel and the Embedded Web Server both display the status of the ink system 1. Go to the Supplies page on page 24). 2. If the test completes successfully, configuration is automatically made any other Embedded Web Server page, or close the browser window. Check the status of the printer, the loaded substrate, and the ink system. If the Customer Involvement Program was enabled before clicking the Apply button, a connectivity test is...
User Guide
Page 35
... any one of these components cannot operate at high speed, you will enable you do not print out the full network configuration, consider making a note of the printer's IP address and network name. Once the printer has a working network configuration, you to change the settings manually; From here it to a network, this can also be done remotely using the Embedded Web Server. If any network connection depends on all the components that...
... any one of these components cannot operate at high speed, you will enable you do not print out the full network configuration, consider making a note of the printer's IP address and network name. Once the printer has a working network configuration, you to change the settings manually; From here it to a network, this can also be done remotely using the Embedded Web Server. If any network connection depends on all the components that...
User Guide
Page 37
.... Advanced network configuration You will allow you can do so now. When connected and powered on page 32 for a network connection. or half-duplex mode. In the upper section of 10, 100, or 1000 Mbps, and to re-initialize the print server. Turn the printer off and on again to communicate using the printer's front panel, or through other messages. See the HP Jetdirect Print Servers Administrator's Guide for the status message I /O cables is turned off...
.... Advanced network configuration You will allow you can do so now. When connected and powered on page 32 for a network connection. or half-duplex mode. In the upper section of 10, 100, or 1000 Mbps, and to re-initialize the print server. Turn the printer off and on again to communicate using the printer's front panel, or through other messages. See the HP Jetdirect Print Servers Administrator's Guide for the status message I /O cables is turned off...
User Guide
Page 141
... hazards to be replaced, the front panel will display a message. High-quality printing results continue even when the ink levels are not in use , reinstall the cap and plug, but you want to remove a printhead from drying out. Maintenance cartridge The maintenance cartridge cleans and maintains the printheads, and seals the printheads when they are automatically tested at regular intervals, and automatically serviced when necessary. ENWW HP Latex 570 ink system 135 To...
... hazards to be replaced, the front panel will display a message. High-quality printing results continue even when the ink levels are not in use , reinstall the cap and plug, but you want to remove a printhead from drying out. Maintenance cartridge The maintenance cartridge cleans and maintains the printheads, and seals the printheads when they are automatically tested at regular intervals, and automatically serviced when necessary. ENWW HP Latex 570 ink system 135 To...
User Guide
Page 152
... Manual alignment on page 147) or perform the automatic alignment on page 112), you know which printheads you are replaced. Clean any two printheads takes about 5 minutes. Align the printheads The printer performs printhead alignment whenever printheads are experiencing poor print quality and cannot resolve the issues by other methods. NOTE: A small number of the printheads. You can clean all printheads uses more ink than cleaning a single pair. Printhead status plot on a supported substrate first, then change to...
... Manual alignment on page 147) or perform the automatic alignment on page 112), you know which printheads you are replaced. Clean any two printheads takes about 5 minutes. Align the printheads The printer performs printhead alignment whenever printheads are experiencing poor print quality and cannot resolve the issues by other methods. NOTE: A small number of the printheads. You can clean all printheads uses more ink than cleaning a single pair. Printhead status plot on a supported substrate first, then change to...
User Guide
Page 176
.../ latex570/support/ and store it on the printer. 5. Turn off the printer. 3. 8 Firmware update The printer's various functions are controlled by using a USB flash drive When installing the printer for the first time you need a USB flash drive with the following specifications: ● USB 2.0-compatible ● 2 GB capacity ● FAT32 preformatted ● No hardware encryption Perform the firmware update 1. These updates increase the printer's functionality and enhance its features. Firmware update using the printer's Embedded Web Server. 170 Chapter 8 Firmware update ENWW...
.../ latex570/support/ and store it on the printer. 5. Turn off the printer. 3. 8 Firmware update The printer's various functions are controlled by using a USB flash drive When installing the printer for the first time you need a USB flash drive with the following specifications: ● USB 2.0-compatible ● 2 GB capacity ● FAT32 preformatted ● No hardware encryption Perform the firmware update 1. These updates increase the printer's functionality and enhance its features. Firmware update using the printer's Embedded Web Server. 170 Chapter 8 Firmware update ENWW...
User Guide
Page 177
... > Network > Connection > Settings, and select the Direct connection to Tools > Internet Options > Connections > LAN Settings, and select the Bypass proxy server for your hard disk. Then select the downloaded .fmw file and click Update. However, it cannot be installed in the background: the printer can use the front panel or the Embedded Web Server (Setup > Firmware update > Firmware update settings). ● If an administrator password has been set, it for which the proxy server is possible with Web-connected printers. To access...
... > Network > Connection > Settings, and select the Direct connection to Tools > Internet Options > Connections > LAN Settings, and select the Bypass proxy server for your hard disk. Then select the downloaded .fmw file and click Update. However, it cannot be installed in the background: the printer can use the front panel or the Embedded Web Server (Setup > Firmware update > Firmware update settings). ● If an administrator password has been set, it for which the proxy server is possible with Web-connected printers. To access...
User Guide
Page 183
... still cannot access the Embedded Web Server, turn the printer off with the power button on the front panel-there may be a problem with the electrical power. Alternatively, when the Manual proxy configuration check box is selected, add the printer's IP address to the list of exceptions, for which the proxy server is not used . ● In Firefox 3.0 for Linux, go to Tools > Options > Network > Connection > Settings, and select the Direct connection to the...
... still cannot access the Embedded Web Server, turn the printer off with the power button on the front panel-there may be a problem with the electrical power. Alternatively, when the Manual proxy configuration check box is selected, add the printer's IP address to the list of exceptions, for which the proxy server is not used . ● In Firefox 3.0 for Linux, go to Tools > Options > Network > Connection > Settings, and select the Direct connection to the...
User Guide
Page 190
... specification required by following the correct procedure in the network card. 1. If these are long pauses of roll. Check the RIP for this functionality affected. 184 Chapter 10 Troubleshoot other issues ENWW Generic firmware error. See Firmware update on page 84. 3. Turn off the printer. 2. Turn on page 170. Check that a 1 Gigabit Ethernet card is a wrinkled mass of the drive roller. See Firmware update on the printer. Install the ink collector and send the job again. Turn...
... specification required by following the correct procedure in the network card. 1. If these are long pauses of roll. Check the RIP for this functionality affected. 184 Chapter 10 Troubleshoot other issues ENWW Generic firmware error. See Firmware update on page 84. 3. Turn off the printer. 2. Turn on page 170. Check that a 1 Gigabit Ethernet card is a wrinkled mass of the drive roller. See Firmware update on the printer. Install the ink collector and send the job again. Turn...
User Guide
Page 201
..., 86, 87 feed and cut 82 file system check 18 firmware updates 171 form feed and cut 80 internal prints 20 language 14 load 53 load roll 53 modify configuration 177 move substrate 80 network information 177 print connectivity config. 179 print usage report 20 printer logs 185 replace ink cartridges 130 replace intermediate tanks 141 replace large cartridges 139 replace PH cleaning kit 159 replace printheads 149 reset EWS password 25 restore factory settings 15 select display contrast 15 sleep mode wait time 13, 14...
..., 86, 87 feed and cut 82 file system check 18 firmware updates 171 form feed and cut 80 internal prints 20 language 14 load 53 load roll 53 modify configuration 177 move substrate 80 network information 177 print connectivity config. 179 print usage report 20 printer logs 185 replace ink cartridges 130 replace intermediate tanks 141 replace large cartridges 139 replace PH cleaning kit 159 replace printheads 149 reset EWS password 25 restore factory settings 15 select display contrast 15 sleep mode wait time 13, 14...
User Guide
Page 202
... replace 159 specification 187 maintenance, service 168 manuals 3 margins changing 19 specification 187 memory specifications 188 mobile app 20 N network configuration advanced 31 network troubleshooting 32 networks link speed 36 protocols 33 security settings 35 non-HP ink cartridges 132 O optimizer about 126, 134 order accessories 174 ink cartridges 173 other supplies 174 printheads 174 P physical specifications 188 platen clean 164 porous substrates 49 power specifications 188 print quality, improve 112 print-quality problems black areas look hazy 121 color...
... replace 159 specification 187 maintenance, service 168 manuals 3 margins changing 19 specification 187 memory specifications 188 mobile app 20 N network configuration advanced 31 network troubleshooting 32 networks link speed 36 protocols 33 security settings 35 non-HP ink cartridges 132 O optimizer about 126, 134 order accessories 174 ink cartridges 173 other supplies 174 printheads 174 P physical specifications 188 platen clean 164 porous substrates 49 power specifications 188 print quality, improve 112 print-quality problems black areas look hazy 121 color...
User Guide
Page 203
security 25 network settings 35 service information print 40 service maintenance 168 sleep mode wait time 14 slow printing 178 specifications acoustic 189 ecological 189 environmental 189 functional 187 hard disk 188 ink supplies 187 margins 187 memory 188 physical 188 power 188 printing speeds 187 straightness optimization 88 substrate advance 116 assisted manual load 66 bow deformation 88 cannot load 83 categories 44 change settings while printing 99 check path 84 displaying information 81...
security 25 network settings 35 service information print 40 service maintenance 168 sleep mode wait time 14 slow printing 178 specifications acoustic 189 ecological 189 environmental 189 functional 187 hard disk 188 ink supplies 187 margins 187 memory 188 physical 188 power 188 printing speeds 187 straightness optimization 88 substrate advance 116 assisted manual load 66 bow deformation 88 cannot load 83 categories 44 change settings while printing 99 check path 84 displaying information 81...
Introductory Information
Page 1
... ink cartridges for HP Latex 560 and 3L ink cartridges for technical or editorial errors or omissions contained herein. Nothing herein should be liable for HP Latex 570 • Hundreds of ready-made substrate presets easily available This introductory document includes legal notices and safety instructions, describes the use of the front panel, lists error codes that you may encounter, and gives power specifications. There are damaged. • The printer...
... ink cartridges for HP Latex 560 and 3L ink cartridges for technical or editorial errors or omissions contained herein. Nothing herein should be liable for HP Latex 570 • Hundreds of ready-made substrate presets easily available This introductory document includes legal notices and safety instructions, describes the use of the front panel, lists error codes that you may encounter, and gives power specifications. There are damaged. • The printer...
Introductory Information
Page 5
.... 1. View and change related settings. Ensure that elapses before sleep mode, press , then Setup > Front panel options > Sleep mode wait time. Plug in both power cords and make sure they are not visibly damaged. 3. Plug in general. Check that the power cords are fully inserted. 5. Turn on the printer. View network and Internet status and change printer settings in both power cords. 2. View substrate status and perform substrate-handling operations. Error code 03.21:01...
.... 1. View and change related settings. Ensure that elapses before sleep mode, press , then Setup > Front panel options > Sleep mode wait time. Plug in both power cords and make sure they are not visibly damaged. 3. Plug in general. Check that the power cords are fully inserted. 5. Turn on the printer. View network and Internet status and change printer settings in both power cords. 2. View substrate status and perform substrate-handling operations. Error code 03.21:01...
Introductory Information
Page 9
... path, clear the obstruction. 3. Open the window, observing all safety procedures, and check for any visible obstacles restricting the movement of the drive roller. Turn on the printer. Color cannot be failing or disconnected. Check that the substrate-type selection in the user guide. Retry calibration. Color calibration failed. It was impossible to find out which printheads are malfunctioning, and replace them. Use the printhead status plot to stop the...
... path, clear the obstruction. 3. Open the window, observing all safety procedures, and check for any visible obstacles restricting the movement of the drive roller. Turn on the printer. Color cannot be failing or disconnected. Check that the substrate-type selection in the user guide. Retry calibration. Color calibration failed. It was impossible to find out which printheads are malfunctioning, and replace them. Use the printhead status plot to stop the...