Limited Warranty and Technical Support
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... needs a hardware repair that is covered under warranty, then HP will help you find answers to the location of loss or damage during shipping. 5 Product number, serial number, model name, and model number - Operating system - Third-party hardware or software - NOTE: If you choose your own courier, you diagnose the problem. A technical support specialist will deliver packaging, pick up service provides a turnaround normally within two to resolve your problem using HP...
... needs a hardware repair that is covered under warranty, then HP will help you find answers to the location of loss or damage during shipping. 5 Product number, serial number, model name, and model number - Operating system - Third-party hardware or software - NOTE: If you choose your own courier, you diagnose the problem. A technical support specialist will deliver packaging, pick up service provides a turnaround normally within two to resolve your problem using HP...
HP ProtectTools Security Manager
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... Smart Card prior to allowing the system to a specific system with a common user interface. TPM embedded security chip enhanced Drivelock Requires a user to authenticate to the pre-boot BIOS configuration utility known as CD-ROM boot. • Configuring boot options including disabling the ability to boot to drives other than the primary hard drive Table 2 - BIOS Configuration for more details. 6 Provides access to BIOS security and configuration features from the HP ProtectTools Security Manager using the BIOS Configuration Module. Users need...
... Smart Card prior to allowing the system to a specific system with a common user interface. TPM embedded security chip enhanced Drivelock Requires a user to authenticate to the pre-boot BIOS configuration utility known as CD-ROM boot. • Configuring boot options including disabling the ability to boot to drives other than the primary hard drive Table 2 - BIOS Configuration for more details. 6 Provides access to BIOS security and configuration features from the HP ProtectTools Security Manager using the BIOS Configuration Module. Users need...
Wireless Security
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... the needed proxy code to their corporate networks. This can connect to full PIM using HTTPS. The following screen shots demonstrate how Microsoft Exchange Server can include rich media and voice applications as well as Microsoft SharePoint) and database synchronization. use of memory and CPU processing power. Nearly all done using Virtual Private Network (commonly known as Tunnels) to connect to enable synchronization of battery life...
... the needed proxy code to their corporate networks. This can connect to full PIM using HTTPS. The following screen shots demonstrate how Microsoft Exchange Server can include rich media and voice applications as well as Microsoft SharePoint) and database synchronization. use of memory and CPU processing power. Nearly all done using Virtual Private Network (commonly known as Tunnels) to connect to enable synchronization of battery life...
Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks
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... online download and installation instructions to ensure that you do not have the most recent version, install the latest system ROM BIOS. Disconnect all external peripherals and remove all files, including the most current available ROM for information on determining the current ROM version and how to SP2. Connect AC power. 4. Preparing for users who upgrade the preinstalled image of HP Drivers and Enhancements" o Optionally, the software can...
... online download and installation instructions to ensure that you do not have the most recent version, install the latest system ROM BIOS. Disconnect all external peripherals and remove all files, including the most current available ROM for information on determining the current ROM version and how to SP2. Connect AC power. 4. Preparing for users who upgrade the preinstalled image of HP Drivers and Enhancements" o Optionally, the software can...
Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks
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... Bluetooth by hp Support Software for Bluetooth MultiPort Module Quick Launch Button Software System Enhancements for additional information. Installing SP2 and system software updates Preparing for instructions.) 2. Drivers and enhancements installation Perform the following steps: 1. Platforms All supported platforms All supported platforms All supported platforms All supported platforms Version 3.00 C 3.00 B 5.00 A 1.00 A 4 installing drivers and enhancements IMPORTANT Upgrade the system ROM before beginning the Windows XP Service Pack 2 installation. Install the updated drivers...
... Bluetooth by hp Support Software for Bluetooth MultiPort Module Quick Launch Button Software System Enhancements for additional information. Installing SP2 and system software updates Preparing for instructions.) 2. Drivers and enhancements installation Perform the following steps: 1. Platforms All supported platforms All supported platforms All supported platforms All supported platforms Version 3.00 C 3.00 B 5.00 A 1.00 A 4 installing drivers and enhancements IMPORTANT Upgrade the system ROM before beginning the Windows XP Service Pack 2 installation. Install the updated drivers...
Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks
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... time. -s instructs the package to access BIOS and Operating System features. Enables the integrated video software. Appendix B: SoftPaqs Unpacking a SoftPaq file Several switches can be used on the internal keyboard. System Firmware Enables the Quick Launch Buttons on HP Compaq notebook PCs are listed in Table 3. Provides users with a compilation of the software used when unpacking a SoftPaq file. Enables integrated modem devices select models. Enables integrated NIC devices select models. Utility for the touchpad device. Descriptions of hardware-enabling operating system...
... time. -s instructs the package to access BIOS and Operating System features. Enables the integrated video software. Appendix B: SoftPaqs Unpacking a SoftPaq file Several switches can be used on the internal keyboard. System Firmware Enables the Quick Launch Buttons on HP Compaq notebook PCs are listed in Table 3. Provides users with a compilation of the software used when unpacking a SoftPaq file. Enables integrated modem devices select models. Enables integrated NIC devices select models. Utility for the touchpad device. Descriptions of hardware-enabling operating system...
WLAN solutions for HP enterprise notebooks and Tablet PCs
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... simplified management of user credentials by allowing Windows® Domain credentials to be used for LEAP authentication. Managed product lifecycles and software upgrades Stable product configurations over a network. Security can be re-used to distribute keys and profiles, minimizing the burden on 128-bit (or 192- Defined as part of the IEEE 802.11 family of WLAN specifications, WEP security was intended to make wireless networks...
... simplified management of user credentials by allowing Windows® Domain credentials to be used for LEAP authentication. Managed product lifecycles and software upgrades Stable product configurations over a network. Security can be re-used to distribute keys and profiles, minimizing the burden on 128-bit (or 192- Defined as part of the IEEE 802.11 family of WLAN specifications, WEP security was intended to make wireless networks...
HP Compaq Business Notebook nc4010, nc6000, nc8000 software update
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... the new HP Compaq Business Notebook nc preinstall images include: • Support for HP personnel and customers who install Windows XP on HP Compaq Business Notebook nc4000, nc4010, nc6000, and nc8000 models. Intel® PRO Wireless 2200 Mini PCI Adapter - Updated default settings which puts the system in standby when the lid is closed Preinstalled Operating systems Operating systems available preinstalled for the nc series include: • Microsoft® Windows® XP Professional with Service Pack...
... the new HP Compaq Business Notebook nc preinstall images include: • Support for HP personnel and customers who install Windows XP on HP Compaq Business Notebook nc4000, nc4010, nc6000, and nc8000 models. Intel® PRO Wireless 2200 Mini PCI Adapter - Updated default settings which puts the system in standby when the lid is closed Preinstalled Operating systems Operating systems available preinstalled for the nc series include: • Microsoft® Windows® XP Professional with Service Pack...
HP Compaq Business Notebook nc4010, nc6000, nc8000 software update
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... a change to shipping software images on the SSCD. New processors and wireless adapters are recommended, if this applies to perform a full preinstalled software restoration. The preinstall image and ROM BIOS on the nc4010 with other changes to the same versions being made available for preinstalled operating systems. This restore solution allows users to support the new hardware. HP Support Software CD The Support Software CD (SSCD) includes updated drivers and utilities for driver and ROM updates and product software...
... a change to shipping software images on the SSCD. New processors and wireless adapters are recommended, if this applies to perform a full preinstalled software restoration. The preinstall image and ROM BIOS on the nc4010 with other changes to the same versions being made available for preinstalled operating systems. This restore solution allows users to support the new hardware. HP Support Software CD The Support Software CD (SSCD) includes updated drivers and utilities for driver and ROM updates and product software...
HP Compaq nx5000 Notebook PC - Maintenance and Service Guide
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...Replace the RTC battery and reassemble the notebook. 5. Turn on the notebook. The notebook supports the following power management features: ■ Standby ■ Hibernation ■ User customization of settings ■ Hotkeys for disassembly (Section 5.3). 2. Remove the real time clock (RTC) battery (Section 5.18). 3. Connect AC power to clear the password. Prepare the notebook for setting level of performance ■ Display switch standby/resume ■ Power/Standby button ■ Advanced Configuration and Power Interface (ACPI) compliance Maintenance and Service Guide...
...Replace the RTC battery and reassemble the notebook. 5. Turn on the notebook. The notebook supports the following power management features: ■ Standby ■ Hibernation ■ User customization of settings ■ Hotkeys for disassembly (Section 5.3). 2. Remove the real time clock (RTC) battery (Section 5.18). 3. Connect AC power to clear the password. Prepare the notebook for setting level of performance ■ Display switch standby/resume ■ Power/Standby button ■ Advanced Configuration and Power Interface (ACPI) compliance Maintenance and Service Guide...
HP Compaq nx5000 Notebook PC - Maintenance and Service Guide
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... A-3 headphone jack A-4 microphone jack A-4 monitor connector A-3 parallel connector A-5 RJ-11 (modem) jack A-2 RJ-45 (network) jack A-1 serial connector A-6 S-Video connector A-3 USB connector A-2 connectors 1394 1-39 power 1-38 service considerations 4-2 cursor control keys, location 1-43 D design overview 1-51 diagnostics configuration information 2-8 test information 2-8 Diagnostics for Windows 2-1, 2-8 disassembly sequence chart 5-3 diskette drive OS loading problems 2-23 spare part number 3-7, 3-12 display assembly illustrated 3-2 removal 5-39 spare part numbers 3-3, 5-39 specifications...
... A-3 headphone jack A-4 microphone jack A-4 monitor connector A-3 parallel connector A-5 RJ-11 (modem) jack A-2 RJ-45 (network) jack A-1 serial connector A-6 S-Video connector A-3 USB connector A-2 connectors 1394 1-39 power 1-38 service considerations 4-2 cursor control keys, location 1-43 D design overview 1-51 diagnostics configuration information 2-8 test information 2-8 Diagnostics for Windows 2-1, 2-8 disassembly sequence chart 5-3 diskette drive OS loading problems 2-23 spare part number 3-7, 3-12 display assembly illustrated 3-2 removal 5-39 spare part numbers 3-3, 5-39 specifications...
HP Compaq nx5000 Notebook PC - Maintenance and Service Guide
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... 5-1 replacement preliminaries 4-1 procedures 5-1 right-side components 1-38 RJ-11 (modem) jack location 1-37 pin assignments A-2 RJ-45 (network) jack location 1-39 pin assignments A-1 RTC battery illustrated 3-2, 3-10 removal 5-47 S Screw Kit, spare part number 3-14 scroll lock light, location 1-44 Secure Digital (SD) Card slot, location 1-37 security cable slot, location 1-37 security card, spare part number 3-14 serial connector location 1-38 pin assignments A-6 serial number 3-1, 5-2 service considerations 4-2 specifications AC adapter 6-7 battery pack 6-7, 6-8 CD-ROM drive 6-15 display...
... 5-1 replacement preliminaries 4-1 procedures 5-1 right-side components 1-38 RJ-11 (modem) jack location 1-37 pin assignments A-2 RJ-45 (network) jack location 1-39 pin assignments A-1 RTC battery illustrated 3-2, 3-10 removal 5-47 S Screw Kit, spare part number 3-14 scroll lock light, location 1-44 Secure Digital (SD) Card slot, location 1-37 security cable slot, location 1-37 security card, spare part number 3-14 serial connector location 1-38 pin assignments A-6 serial number 3-1, 5-2 service considerations 4-2 specifications AC adapter 6-7 battery pack 6-7, 6-8 CD-ROM drive 6-15 display...
Hardware Guide
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... the S-Video-Out Jack 5-4 Changing the Video Mode 5-5 6 Communication Devices Connecting a Modem Cable 6-1 Connecting the RJ-11 Modem Cable 6-3 Using a Country-Specific Adapter Cable 6-4 Connecting a Network Cable 6-5 Linking to an Infrared Device 6-7 Setting Up an Infrared Transmission 6-8 Avoiding Standby with Infrared 6-8 Using Wireless LAN 6-9 Using Bluetooth 6-9 7 External Devices Connecting a Monitor or Projector 7-2 Using a USB Device 7-2 Enabling USB Legacy Support 7-3 Connecting an Optional External MultiBay 7-4 Connecting an Optional Cable Lock 7-5 Hardware Guide v
... the S-Video-Out Jack 5-4 Changing the Video Mode 5-5 6 Communication Devices Connecting a Modem Cable 6-1 Connecting the RJ-11 Modem Cable 6-3 Using a Country-Specific Adapter Cable 6-4 Connecting a Network Cable 6-5 Linking to an Infrared Device 6-7 Setting Up an Infrared Transmission 6-8 Avoiding Standby with Infrared 6-8 Using Wireless LAN 6-9 Using Bluetooth 6-9 7 External Devices Connecting a Monitor or Projector 7-2 Using a USB Device 7-2 Enabling USB Legacy Support 7-3 Connecting an Optional External MultiBay 7-4 Connecting an Optional Cable Lock 7-5 Hardware Guide v
Hardware Guide
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... the optional Universal Charger. Battery light 3-12 Hardware Guide External power can also be supplied through an AC adapter or an optional Automobile Power Adapter/Charger. Battery packs can be used to external power. The battery pack in the travel battery pack cannot be used or charged while a Port Replicator or an Advanced Port Replicator is connected to run the notebook, but it cannot be supplied through an AC adapter, an optional Port Replicator, an optional Advanced Port...
... the optional Universal Charger. Battery light 3-12 Hardware Guide External power can also be supplied through an AC adapter or an optional Automobile Power Adapter/Charger. Battery packs can be used to external power. The battery pack in the travel battery pack cannot be used or charged while a Port Replicator or an Advanced Port Replicator is connected to run the notebook, but it cannot be supplied through an AC adapter, an optional Port Replicator, an optional Advanced Port...
Hardware Guide
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... You Work To conserve power as you use the notebook: ■ Turn off wireless and LAN connections and exit modem applications when you are not using that are not connected to re-enable Hibernation can run the notebook from a single charge. Select the Enable Hibernation check box. Access the Power Schemes tab: ❏ In Windows XP, select Start > Control Panel > Performance and Maintenance > Power Options icon > Power Schemes tab. ❏ In Windows 2000, select Start > Settings > Control Panel > Power Management icon > Power...
... You Work To conserve power as you use the notebook: ■ Turn off wireless and LAN connections and exit modem applications when you are not using that are not connected to re-enable Hibernation can run the notebook from a single charge. Select the Enable Hibernation check box. Access the Power Schemes tab: ❏ In Windows XP, select Start > Control Panel > Performance and Maintenance > Power Options icon > Power Schemes tab. ❏ In Windows 2000, select Start > Settings > Control Panel > Power Management icon > Power...
Hardware Guide
Page 77
... other USB devices. Hubs support varying numbers of USB devices and are used in a non-Windows application or utility. ■ Boot from an optional External MultiBay. To enable USB legacy support: 1. By default, USB devices do not function unless an operating system that is loaded. Enabling USB Legacy Support You must enable USB legacy support to: ■ Use a USB keyboard, mouse, or hub connected to a USB connector on a powered hub. Press F10 while the F10 = ROM Based Setup message is usually included with the device. Hardware Guide 7-3 Powered hubs...
... other USB devices. Hubs support varying numbers of USB devices and are used in a non-Windows application or utility. ■ Boot from an optional External MultiBay. To enable USB legacy support: 1. By default, USB devices do not function unless an operating system that is loaded. Enabling USB Legacy Support You must enable USB legacy support to: ■ Use a USB keyboard, mouse, or hub connected to a USB connector on a powered hub. Press F10 while the F10 = ROM Based Setup message is usually included with the device. Hardware Guide 7-3 Powered hubs...
Software Guide
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... mode is operating on AC power or on battery power. The notebook can run in any of the performance modes while it is active. SpeedStep can be enabled or disabled in Computer Setup. ✎ If the SpeedStep window and icon are Maximum Performance for AC Power and Battery Optimized mode for battery power. (For details on the taskbar or Start > Settings > Control Panel > Power Options icon > Intel SpeedStep technology tab. To access the utility after installation...
... mode is operating on AC power or on battery power. The notebook can run in any of the performance modes while it is active. SpeedStep can be enabled or disabled in Computer Setup. ✎ If the SpeedStep window and icon are Maximum Performance for AC Power and Battery Optimized mode for battery power. (For details on the taskbar or Start > Settings > Control Panel > Power Options icon > Intel SpeedStep technology tab. To access the utility after installation...
Software Guide
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... Numbers booklet included with the notebook to navigate and make selections. Security Setting Security Preferences in Computer Setup Most security preferences are set a password, write down the password and store it in a secure location away from the notebook. ■ If you forget your power-on or HP Administrator password, you forget both your DriveLock user and DriveLock master passwords, the hard drive is a non-Windows utility, it does not support...
... Numbers booklet included with the notebook to navigate and make selections. Security Setting Security Preferences in Computer Setup Most security preferences are set a password, write down the password and store it in a secure location away from the notebook. ■ If you forget your power-on or HP Administrator password, you forget both your DriveLock user and DriveLock master passwords, the hard drive is a non-Windows utility, it does not support...
Software Guide
Page 37
... the hard drive into the notebook (not an optional Port Replicator or External MultiBay). 3. Type your work, exit all applications, and shut down the notebook. 2. Software Guide 3-11 Press F10 while the F10 = ROM Based Setup message is displayed in Computer Setup, you must shut down, then turn on (not restarting) the notebook. To continue, press F10. 8. Open Computer Setup by turning on the notebook. If you open Computer Setup from a Windows restart, DriveLock settings...
... the hard drive into the notebook (not an optional Port Replicator or External MultiBay). 3. Type your work, exit all applications, and shut down the notebook. 2. Software Guide 3-11 Press F10 while the F10 = ROM Based Setup message is displayed in Computer Setup, you must shut down, then turn on (not restarting) the notebook. To continue, press F10. 8. Open Computer Setup by turning on the notebook. If you open Computer Setup from a Windows restart, DriveLock settings...
Software Guide
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... Changes and Exit, then follow the instructions on or restarting the notebook. Security Disabling a Device From the Computer Setup Device Security menu, you exit Computer Setup and take effect when the notebook restarts. Open Computer Setup by turning on the screen. Using HP ProtectTools Embedded Security Manager HP ProtectTools Embedded Security Manager is the interface that allows you to configure settings for the optional Embedded Security Chip that is available on installing software and drivers, enabling...
... Changes and Exit, then follow the instructions on or restarting the notebook. Security Disabling a Device From the Computer Setup Device Security menu, you exit Computer Setup and take effect when the notebook restarts. Open Computer Setup by turning on the screen. Using HP ProtectTools Embedded Security Manager HP ProtectTools Embedded Security Manager is the interface that allows you to configure settings for the optional Embedded Security Chip that is available on installing software and drivers, enabling...