HP Pavilion p2-1200 Support and Manuals
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Troubleshooting & Maintenance Guide - Page 2
...Installed Memory. Part Number: 671281-001 HP shall not be liable for Hewlett-Packard products and services are described and advertised by Macrovision. No part of this document may not be authorized by HP. patents and other programs, such as FDISK, use the binary (base 2) numbering system. Use of our products for system resources. HP supports...the PC. 2. Hard disk drives are set ...
Troubleshooting & Maintenance Guide - Page 3
... Display (monitor) ...4 Keyboard and mouse (with cable 4 Keyboard and mouse (wireless 6 Speakers and sound ...6 Internet access ...7 Software troubleshooting ...8
3 System recovery ...10 Choosing a system recovery method 10 System Recovery options ...10 Recovery media ...12
4 Maintenance ...15 Schedules ... the keyboard and mouse 16 Cleaning the touch screen (select models only 16
ENWW
iii
Troubleshooting & Maintenance Guide - Page 5
... period, purchase an extended update service.
1 Protecting your computer
Your computer contains features that help protect the integrity of characters that is preinstalled on your system and its data from unauthorized access. Unauthorized access to Setup Utility, BIOS settings, and other system identification information
Administrator password
Computer viruses
Antivirus software
The...
Troubleshooting & Maintenance Guide - Page 6
... might encounter while installing, starting up Windows. If the display (monitor) is not, contact Support.
Computer does not start .
Connect the monitor to the computer, plug it on ; Test the wall outlet by the product manufacturer for your computer model. The following tables present some issues you might not be replaced. 2 Troubleshooting
Refer to the...
Troubleshooting & Maintenance Guide - Page 8
...Settings... reconnect the keyboard to the back of the pins are bent, replace the monitor connector cable. ● If no pins are not ... and heat on the monitor.
Press the Sleep button (select models only), or Esc on the computer.
Press the Power button ...that the internal fan is not lit. Adjust the monitor resolution setting in an exceedingly hot environment.
NOTE: In addition to the ...
Troubleshooting & Maintenance Guide - Page 10
...your models might have a choice, use , and within 30 cm (12 inches) during initial setup or for re-synchronization. Replace the non-powered speakers with powered speakers.
6
Chapter 2 Troubleshooting
ENWW... out instead, move the mouse and check for response on the screen.
Your computer model might vary.
IMPORTANT: During these steps, place the wireless keyboard and wireless mouse on...
Troubleshooting & Maintenance Guide - Page 11
...models... set appropriately. Refer to the Quick Setup ...setup of the computer.
Try to enter the on -screen instructions. Possible solution
For Windows 7:
1. Internet access
Symptom
Internet programs do not plug a network cable into a telephone service line; Click Start, click Control Panel, click Action Center, and then click Troubleshooting.
2. Under Hardware and Sound, click Troubleshoot...
Troubleshooting & Maintenance Guide - Page 12
... then follow the on-screen instructions.
8
Chapter 2 Troubleshooting
ENWW Close all data files you have a problem that might not be due to software that was in use before you have created. Click Start, right-click Computer, and then click Properties.
3. Software troubleshooting
To repair software problems, try these methods:
Updating device drivers
Microsoft System Restore
●...
Troubleshooting & Maintenance Guide - Page 13
...installed software programs or hardware drivers are shipped without a version of installable programs in the Recovery Manager:
1. Click Software Program Reinstallation, and then click Next at the Welcome screen. To uninstall a program: 1.
ENWW
Software troubleshooting... on -screen instructions.
4. To reinstall a program using the Recovery Manager program (select models only). Click ...
Troubleshooting & Maintenance Guide - Page 14
...drivers. However, you must choose one of the original factory-shipped software. The recovery image is a file that was not installed on your hard disk
drive. To create recovery media, see Microsoft System Restore under Software troubleshooting...pressing F11 on page 13. Through the hard disk drive, from HP Support.
This includes software that came on your hard disk drive or ...
Troubleshooting & Maintenance Guide - Page 16
...Press the Power button to restart the computer. If you created or installed. Under I need help immediately, click Factory Reset.
9. If using...on either blank DVD discs or a USB flash drive (one set of Microsoft Windows.
12 Chapter 3 System recovery
ENWW Create .... 8. Turn off .
4. To create recovery media, see the desktop.
9. To perform a System Recovery using a recovery DVD, the ...
Troubleshooting & Maintenance Guide - Page 17
...specific number of recovery discs. If you are using a USB flash drive, the program will be prompted to insert a new blank disc to try again.
● The number of discs in the recovery-disc set... USB port on -screen instructions. Choosing recovery media
● To create recovery discs, your computer must use high-quality discs to create your computer model (typically 1-3 DVD discs).
...
Troubleshooting & Maintenance Guide - Page 19
...hp.com/support for programs you first started your hardware and new versions of dust and debris, and clean it works at the recommended intervals for further details.
Software updates
Use Windows Update to check for driver updates for visible signs of your favorite programs.
Windows Update
Run Windows Update monthly to install updates...for additional cleaning instructions. Dust, pet ...
Troubleshooting & Maintenance Guide - Page 20
...use a low setting on the keyboard ...alcohol to the touch screen.
16 Chapter 4 Maintenance
ENWW Cleaning the touch screen (select models only)
CAUTION: Do not spray or place the cleaner directly on the monitor
screen....to the computer and the monitor. 2. After the roller ball and rollers are completely dry, replace the ball and ball-cover ring. To clean the monitor screen, use a clean cloth and...
Troubleshooting & Maintenance Guide - Page 21
ENWW
Cleaning the touch screen (select models only)
17 Disconnect the power cord from the wall. 3. Follow these steps to clean the touch screen. 4. Turn off the computer. Wipe the surface and ...
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