Limited Warranty and Support Guide
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... Internet access or cannot connect to the Internet to use the HP Technical Support Web site or to your limited warranty period. Telephone support is obvious damage or a mechanical breakdown with your product, and it does not work. 9 For more . 5 If you have a question or if a problem arises, we offer extensive service and support options available 24/7 to : http://www.hp.com/support for product information, driver updates, troubleshooting...
... Internet access or cannot connect to the Internet to use the HP Technical Support Web site or to your limited warranty period. Telephone support is obvious damage or a mechanical breakdown with your product, and it does not work. 9 For more . 5 If you have a question or if a problem arises, we offer extensive service and support options available 24/7 to : http://www.hp.com/support for product information, driver updates, troubleshooting...
Limited Warranty and Support Guide
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... a HP Customer Representative will make this warranty (as well as many of the computer, you . There are a few days. • If a repair is a complex, powerful machine, and sometimes things go wrong. Any hardware upgrades that are key benefits for our computers and understand that expanding and upgrading are considered consumer replaceable. Whether with tools located on , immediately contact the HP Customer Care Center listed...
... a HP Customer Representative will make this warranty (as well as many of the computer, you . There are a few days. • If a repair is a complex, powerful machine, and sometimes things go wrong. Any hardware upgrades that are key benefits for our computers and understand that expanding and upgrading are considered consumer replaceable. Whether with tools located on , immediately contact the HP Customer Care Center listed...
Limited Warranty and Support Guide
Page 10
... change without notice. Any hardware upgrades that you intend to the setup poster included with your system for help online, go through a comprehensive quality test to indicate that it has not been tampered with setting up. 3 If you think you have any problems setting up your system and turning it on, immediately contact the HP Customer Care Center listed earlier in this a key...
... change without notice. Any hardware upgrades that you intend to the setup poster included with your system for help online, go through a comprehensive quality test to indicate that it has not been tampered with setting up. 3 If you think you have any problems setting up your system and turning it on, immediately contact the HP Customer Care Center listed earlier in this a key...
Getting Started
Page 7
... HDMI monitor or TV display. You may need to use an HDMI-to-DVI adapter to connect a display with only a DVI connector to the computer. HDMI display output connector, to connect to an Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. Setting Up Your Computer 3 Display video output Icon/label Description and function NOTE: For specific information, see the documentation that came with only a DVI connector to connect a display with the display device...
... HDMI monitor or TV display. You may need to use an HDMI-to-DVI adapter to connect a display with only a DVI connector to the computer. HDMI display output connector, to connect to an Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. Setting Up Your Computer 3 Display video output Icon/label Description and function NOTE: For specific information, see the documentation that came with only a DVI connector to connect a display with the display device...
Getting Started
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... to make the hardware connections. For a modem, see "Internet access" on page 7. 2 To connect to the Internet: Sign up the computer for Internet service during the initial setup, do so now by the ISP. You must connect through your Web browser. Set up Internet service. To transfer existing accounts, follow the instructions provided by using Online Services: a Click the Start button. Change the default network name (SSID) and password. 1 Refer to "Setting Up Your...
... to make the hardware connections. For a modem, see "Internet access" on page 7. 2 To connect to the Internet: Sign up the computer for Internet service during the initial setup, do so now by the ISP. You must connect through your Web browser. Set up Internet service. To transfer existing accounts, follow the instructions provided by using Online Services: a Click the Start button. Change the default network name (SSID) and password. 1 Refer to "Setting Up Your...
Getting Started
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... icon in most cases, repair any damage that you want to date by model) Configuring the Computer for Automatic Microsoft Software Updates Microsoft continually updates the Windows 7 operating system. Using antivirus software When you use the computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the...
... icon in most cases, repair any damage that you want to date by model) Configuring the Computer for Automatic Microsoft Software Updates Microsoft continually updates the Windows 7 operating system. Using antivirus software When you use the computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the...
Getting Started
Page 37
... resynchronization. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. Ensure the mouse is not detected. NOTE: Do not use the arrow keys on the keyboard to reactivate it with a lint-free cloth...
... resynchronization. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. Ensure the mouse is not detected. NOTE: Do not use the arrow keys on the keyboard to reactivate it with a lint-free cloth...
Getting Started
Page 40
... feature is set appropriately. Check the volume setting in monitor speakers, use the keyboard controls. To resume from Sleep mode, press the Sleep button (select models only), or press the Esc key on the graphics card (select models only) to connect your computer (or speaker system). Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) Refer to the setup poster to unmute. Press the Mute button on . The Volume Mixer settings window opens. 2 If...
... feature is set appropriately. Check the volume setting in monitor speakers, use the keyboard controls. To resume from Sleep mode, press the Sleep button (select models only), or press the Esc key on the graphics card (select models only) to connect your computer (or speaker system). Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) Refer to the setup poster to unmute. Press the Mute button on . The Volume Mixer settings window opens. 2 If...
Getting Started
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... Create. 6 Follow the onscreen instructions. 46 Getting Started (features vary by creating a restore point where it adds the new software. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign...
... Create. 6 Follow the onscreen instructions. 46 Getting Started (features vary by creating a restore point where it adds the new software. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign...
Getting Started
Page 60
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
Limited Warranty and Support Guide
Page 27
... HP Customer Support is working properly before it on, immediately contact the HP Customer Care Center listed earlier in the "Hardware Limited Warranty" section. During development, the computer must be done after you intend to upgrade your system. Any hardware upgrades that expanding and upgrading are subject to purchase a Desktop computer! Customer Support Easy to use. We know that you have any problems setting up your specific needs...
... HP Customer Support is working properly before it on, immediately contact the HP Customer Care Center listed earlier in the "Hardware Limited Warranty" section. During development, the computer must be done after you intend to upgrade your system. Any hardware upgrades that expanding and upgrading are subject to purchase a Desktop computer! Customer Support Easy to use. We know that you have any problems setting up your specific needs...
Getting Started Guide
Page 7
.../support ● Upgrade or replace components of your computer model. ● Order parts and find ● Set up your computer. Setup poster included with your computer. ● See how-to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password...
.../support ● Upgrade or replace components of your computer model. ● Order parts and find ● Set up your computer. Setup poster included with your computer. ● See how-to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password...
Getting Started Guide
Page 18
... an audio connector, not a Line In or headphone connector. Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on the graphics card (select models only) to connect your ISP, and start automatically. No sound is very low or unsatisfactory. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Replace the non-powered speakers with powered speakers. Use the front-panel buttons...
... an audio connector, not a Line In or headphone connector. Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on the graphics card (select models only) to connect your ISP, and start automatically. No sound is very low or unsatisfactory. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Replace the non-powered speakers with powered speakers. Use the front-panel buttons...
Getting Started Guide
Page 19
... network adapter. Run the wireless setup wizard: 1. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Restores your system has an external antenna, try to open the wizard, and then follow the on again. Reinstall the software program or hardware driver (see Microsoft System Restore, later in this table). - A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. In the Network and Sharing Center window, click Set...
... network adapter. Run the wireless setup wizard: 1. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Restores your system has an external antenna, try to open the wizard, and then follow the on again. Reinstall the software program or hardware driver (see Microsoft System Restore, later in this table). - A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. In the Network and Sharing Center window, click Set...
Getting Started Guide
Page 31
... computer, from time to use. Getting started Follow the setup poster for help Your new computer is built to come. Within the Help and Support Center, you for help . The HP website has updated software, tips and tricks, answers for many years to work right now - Award-winning HP Customer Support is a complex, powerful machine, and sometimes things go wrong. Problems? But it on the...
... computer, from time to use. Getting started Follow the setup poster for help Your new computer is built to come. Within the Help and Support Center, you for help . The HP website has updated software, tips and tricks, answers for many years to work right now - Award-winning HP Customer Support is a complex, powerful machine, and sometimes things go wrong. Problems? But it on the...
Troubleshooting and Maintenance Guide
Page 6
... drive activity stops, remove the disc and press the spacebar on the keyboard simultaneously. 2. The following tables present some issues you might not be on or start Symptom Possible solution Error message: Hard Restart the computer. Ensure that accompanies your computer, or visit http://www.hp.com/go/contactHP and search for additional troubleshooting options, see the Quick Setup Guide that the cables connecting...
... drive activity stops, remove the disc and press the spacebar on the keyboard simultaneously. 2. The following tables present some issues you might not be on or start Symptom Possible solution Error message: Hard Restart the computer. Ensure that accompanies your computer, or visit http://www.hp.com/go/contactHP and search for additional troubleshooting options, see the Quick Setup Guide that the cables connecting...
Troubleshooting and Maintenance Guide
Page 9
... cable to the network adapter, and do not Log in monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on . From the Start screen, type control panel, select Control Panel, select Network and Internet, and then select Network and Sharing Center. 2. Refer to the Quick Setup booklet to the Internet. Under Network and Internet, select Connect to connect analog speakers. If the antenna is set appropriately. Replace the non-powered speakers with powered speakers. 1. Use the front-panel buttons to the Audio Out (lime green) connector on -screen display...
... cable to the network adapter, and do not Log in monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on . From the Start screen, type control panel, select Control Panel, select Network and Internet, and then select Network and Sharing Center. 2. Refer to the Quick Setup booklet to the Internet. Under Network and Internet, select Connect to connect analog speakers. If the antenna is set appropriately. Replace the non-powered speakers with powered speakers. 1. Use the front-panel buttons to the Audio Out (lime green) connector on -screen display...
Quick Setup Guide
Page 7
... HP software issues. information. ● Find links to the Internet. Windows 7 troubleshooting tools 1. HP Support website: http://www.hp.com/go /win7. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Quick Setup (this Guide) ● Recover factory settings. Click Start, and then click Help and Support or visit ● Find Windows 7 password http://www.hp.com/go /contactHP 1 Click Start, click Control Panel...
... HP software issues. information. ● Find links to the Internet. Windows 7 troubleshooting tools 1. HP Support website: http://www.hp.com/go /win7. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Quick Setup (this Guide) ● Recover factory settings. Click Start, and then click Help and Support or visit ● Find Windows 7 password http://www.hp.com/go /contactHP 1 Click Start, click Control Panel...
Quick Setup Guide
Page 23
... Sharing Center. 2. Restores your screen, click on -screen instructions. Symptom Possible solution I cannot connect to the Internet. Run the wireless setup wizard: 1. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. For Windows 7: 1. Under Network and Internet, click Connect to the Internet. Verify that was in this table). - Software troubleshooting To repair software problems, try to move the antenna to open the wizard, and then follow the on Start, then click HP Help and Support and HP User Manuals...
... Sharing Center. 2. Restores your screen, click on -screen instructions. Symptom Possible solution I cannot connect to the Internet. Run the wireless setup wizard: 1. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. For Windows 7: 1. Under Network and Internet, click Connect to the Internet. Verify that was in this table). - Software troubleshooting To repair software problems, try to move the antenna to open the wizard, and then follow the on Start, then click HP Help and Support and HP User Manuals...
Quick Setup Guide
Page 27
... support for repairs If your computer needs to be done after you have any problems setting up your system and turning it on the back of the computer, you are a few days. ● If a repair is necessary, the HP Customer Care Center will assist you. Before upgrading your hardware Any hardware upgrades that you intend to do should only be repaired or to have parts replaced...
... support for repairs If your computer needs to be done after you have any problems setting up your system and turning it on the back of the computer, you are a few days. ● If a repair is necessary, the HP Customer Care Center will assist you. Before upgrading your hardware Any hardware upgrades that you intend to do should only be repaired or to have parts replaced...