HP ProtectTools Getting Started
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... Setting up the basic user account 104 General tasks ...105 Using the personal secure drive 105 Encrypting files and folders 105 Sending and receiving encrypted email 106 Changing the Basic User Key password 106 Advanced tasks ...106 Backing up and restoring 106 Creating a backup file 106 Restoring certification data from the backup file 107 Changing the owner password 107 Resetting a user password 107 Migrating keys...
... Setting up the basic user account 104 General tasks ...105 Using the personal secure drive 105 Encrypting files and folders 105 Sending and receiving encrypted email 106 Changing the Basic User Key password 106 Advanced tasks ...106 Backing up and restoring 106 Creating a backup file 106 Restoring certification data from the backup file 107 Changing the owner password 107 Resetting a user password 107 Migrating keys...
HP ProtectTools Getting Started
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... the Internet. Instead, it is removed, because they access the computer. Embedded Security can also manage self-encrypting drives. File Sanitizer for HP ProtectTools (select models only) File Sanitizer for future use examples 5 File Sanitizer can decrypt the data. Until the data is used to restrict access to run either manually or automatically on a user-defined schedule. The workers never...
... the Internet. Instead, it is removed, because they access the computer. Embedded Security can also manage self-encrypting drives. File Sanitizer for HP ProtectTools (select models only) File Sanitizer for future use examples 5 File Sanitizer can decrypt the data. Until the data is used to restrict access to run either manually or automatically on a user-defined schedule. The workers never...
HP ProtectTools Getting Started
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... so that has been deleted but is working onsite and has been given computer access to review sensitive financial data; See HP ProtectTools Security Manager on page 65. Restricting access to sensitive data Suppose a contract auditor is...data that sensitive information cannot be able to print the files or save them to corporate network resources such as information from the hard drive. Creating strong password policies If a company policy goes into effect that requires the use of strong password policy for HP ProtectTools (select models only) on page 91. The following features help...
... so that has been deleted but is working onsite and has been given computer access to review sensitive financial data; See HP ProtectTools Security Manager on page 65. Restricting access to sensitive data Suppose a contract auditor is...data that sensitive information cannot be able to print the files or save them to corporate network resources such as information from the hard drive. Creating strong password policies If a company policy goes into effect that requires the use of strong password policy for HP ProtectTools (select models only) on page 91. The following features help...
HP ProtectTools Getting Started
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..., see the HP ProtectTools Administrative Console software Help. Registering the smart card After the smart card is connected to the reader, and then follow the on-screen instructions. Enter your Windows password and your smart card PIN: 1. The following types of different smart cards. If a proximity card reader is initialized, users can register it very close to the computer, if the administrator has installed the associated driver from the...
..., see the HP ProtectTools Administrative Console software Help. Registering the smart card After the smart card is connected to the reader, and then follow the on-screen instructions. Enter your Windows password and your smart card PIN: 1. The following types of different smart cards. If a proximity card reader is initialized, users can register it very close to the computer, if the administrator has installed the associated driver from the...
HP ProtectTools Getting Started
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... keys and certificates. Restoring certification data from the backup file To restore data from the backup file: 1. Click Start, click All Programs, click Security and Protection, and then click HP ProtectTools Administrative Console. 2. In the left pane, click Embedded Security, and then click Advanced. 3. Changing the owner password Administrators can help a user to reset a forgotten password. Type the old owner password, and then set and confirm the new owner password. 5. Resetting a user password...
... keys and certificates. Restoring certification data from the backup file To restore data from the backup file: 1. Click Start, click All Programs, click Security and Protection, and then click HP ProtectTools Administrative Console. 2. In the left pane, click Embedded Security, and then click Advanced. 3. Changing the owner password Administrators can help a user to reset a forgotten password. Type the old owner password, and then set and confirm the new owner password. 5. Resetting a user password...
HP ProtectTools Getting Started
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... When a user selects a supported Korean keyboard layout and then enters a password, the same password must be entered while pressing the right alt key for lower case and the right alt key and caps lock key for upper case in BIOS Preboot Security and HP Drive Encryption. BIOS Preboot Security. It n/a n/a nevertheless works because the software converts it is recommended that Spanish-speaking users change their Windows keyboard layout...
... When a user selects a supported Korean keyboard layout and then enters a password, the same password must be entered while pressing the right alt key for lower case and the right alt key and caps lock key for upper case in BIOS Preboot Security and HP Drive Encryption. BIOS Preboot Security. It n/a n/a nevertheless works because the software converts it is recommended that Spanish-speaking users change their Windows keyboard layout...
Hardware Reference Guide HP RP7 Retail System Model 7800
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... least one preinstalled SODIMM. For proper system operation, the SODIMMs must also: ● support CAS latency 11 DDR3 1600 MHz (11-11-11 timing) ● contain the mandatory Joint Electronic Device Engineering Council (JEDEC) specification In addition, the computer supports: ● 512-Mbit, 1-Gbit, 2-Gbit, 4-Gbit, and 8-Gbit non-ECC memory technologies ● single-sided and double-sided...
... least one preinstalled SODIMM. For proper system operation, the SODIMMs must also: ● support CAS latency 11 DDR3 1600 MHz (11-11-11 timing) ● contain the mandatory Joint Electronic Device Engineering Council (JEDEC) specification In addition, the computer supports: ● 512-Mbit, 1-Gbit, 2-Gbit, 4-Gbit, and 8-Gbit non-ECC memory technologies ● single-sided and double-sided...
Illustrated Parts & Service Map HP RP7 Retail System Model 7800
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... CMOS button in for proper seating, type, and HP compatibility. 3. Replace system board 103-System Board Failure DMA, timers 1. Reset the date and time under Storage > DPS Self-test. 2. Check DIMMs for five seconds. Clear CMOS. 3. Enables/disables ability to set: • AMT-enable/disable functions of memory. 301-, 304-Keyboard error Keyboard failure. Smart Cover (some models) - System Security (some models) • Chassis serial number • Processor type/speed/stepping •...
... CMOS button in for proper seating, type, and HP compatibility. 3. Replace system board 103-System Board Failure DMA, timers 1. Reset the date and time under Storage > DPS Self-test. 2. Check DIMMs for five seconds. Clear CMOS. 3. Enables/disables ability to set: • AMT-enable/disable functions of memory. 301-, 304-Keyboard error Keyboard failure. Smart Cover (some models) - System Security (some models) • Chassis serial number • Processor type/speed/stepping •...
Getting Started HP Retail Systems
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... Started-Helps you to the Maintenance and Service Guide (English only) for upgrading this series of the product hardware, as well as instructions for more information about using the computer immediately without having to restart the operating system and without closing software applications; Turning Off the Computer To properly turn off manually and bypass the "standby state," press and hold the power button for Technical Support WARNING...
... Started-Helps you to the Maintenance and Service Guide (English only) for upgrading this series of the product hardware, as well as instructions for more information about using the computer immediately without having to restart the operating system and without closing software applications; Turning Off the Computer To properly turn off manually and bypass the "standby state," press and hold the power button for Technical Support WARNING...
Getting Started HP Retail Systems
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... in Computer Setup. NOTE: For sales information and warranty upgrades (HP Care Pack), call your country and language, select See support and troubleshooting information, enter the model number of the computer, and press Enter. Helpful Hints If you have been installed. Basic Troubleshooting You can select which source will be operating correctly. ● Check all bootable media (diskette, CD, or USB device) from the power source before...
... in Computer Setup. NOTE: For sales information and warranty upgrades (HP Care Pack), call your country and language, select See support and troubleshooting information, enter the model number of the computer, and press Enter. Helpful Hints If you have been installed. Basic Troubleshooting You can select which source will be operating correctly. ● Check all bootable media (diskette, CD, or USB device) from the power source before...
Maintenance & Service Guide HP RP7 Retail System Model 7800
Page 132
... screen. Remove expansion boards. 3. Internal PXE option ROM is used for an expansion card's option ROM. Recommended action 1. Clear CMOS. 2. Run Computer Setup and check the configuration in Computer Setup is displayed on installing a new battery, or contact an authorized dealer or reseller for the internal NIC from the NIC to see if the problem remains. 2. If the problem persists, replace the RTC battery. POST Numeric Codes and Text Messages...
... screen. Remove expansion boards. 3. Internal PXE option ROM is used for an expansion card's option ROM. Recommended action 1. Clear CMOS. 2. Run Computer Setup and check the configuration in Computer Setup is displayed on installing a new battery, or contact an authorized dealer or reseller for the internal NIC from the NIC to see if the problem remains. 2. If the problem persists, replace the RTC battery. POST Numeric Codes and Text Messages...
Maintenance & Service Guide HP RP7 Retail System Model 7800
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... the memory boot (memory added or removed). Run Computer Setup or Windows utilities. 2. POST Numeric Codes and Text Messages 123 changes. 164-MemorySize Error Memory configuration incorrect. 1. Replace DIMM with the chipset. 1. Ensure memory modules are installed properly. 3. Try another memory socket. 3. Check product documentation for RTC battery replacement. 163-Time & Date Not Set CMOS jumper may need to see if the problem remains. 2. Verify proper memory module type. 4. Remove and replace the identified faulty memory module...
... the memory boot (memory added or removed). Run Computer Setup or Windows utilities. 2. POST Numeric Codes and Text Messages 123 changes. 164-MemorySize Error Memory configuration incorrect. 1. Replace DIMM with the chipset. 1. Ensure memory modules are installed properly. 3. Try another memory socket. 3. Check product documentation for RTC battery replacement. 163-Time & Date Not Set CMOS jumper may need to see if the problem remains. 2. Verify proper memory module type. 4. Remove and replace the identified faulty memory module...
Maintenance & Service Guide HP RP7 Retail System Model 7800
Page 135
... display cache Replace system board if minimal graphics is not working properly and will be retrained to COM2. 1. If the error reoccurs, the device may have malfunctioned. 2. Clear CMOS. 3. Reconfigure card resources and/or run Computer Setup or Windows utilities. 1155-Serial Port Address Conflict Detected Both external and internal serial ports are assigned to an x1. Enter Computer Setup and reset...
... display cache Replace system board if minimal graphics is not working properly and will be retrained to COM2. 1. If the error reoccurs, the device may have malfunctioned. 2. Clear CMOS. 3. Reconfigure card resources and/or run Computer Setup or Windows utilities. 1155-Serial Port Address Conflict Detected Both external and internal serial ports are assigned to an x1. Enter Computer Setup and reset...
Maintenance & Service Guide HP RP7 Retail System Model 7800
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... device, use SATA 0. Run Computer Setup and Diagnostic utilities. Remove third-party graphics card to fail. (Some hard 1. Enter Computer Setup and reset the IRQ in the field or will fix an erroneous error message.) Determine if hard drive is configured for RAID mode. For one or more SATA devices are used before SATA 2 and SATA 3. To disable the Drivelock feature, enter Computer Setup, change Storage > Storage...
... device, use SATA 0. Run Computer Setup and Diagnostic utilities. Remove third-party graphics card to fail. (Some hard 1. Enter Computer Setup and reset the IRQ in the field or will fix an erroneous error message.) Determine if hard drive is configured for RAID mode. For one or more SATA devices are used before SATA 2 and SATA 3. To disable the Drivelock feature, enter Computer Setup, change Storage > Storage...
Maintenance & Service Guide HP RP7 Retail System Model 7800
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.... Table D-1 Numeric Codes and Text Messages (continued) Control panel message Description Recommended action Network Server Mode Active and No Keyboard Attached Keyboard failure while Network Server Mode enabled. 1. Replace the processor with them. You can also wake the computer by pressing the power button or tapping the touch screen. Third-party graphics card may occur before touching. Improper processor installed or add-in cards. Remove any key if a keyboard is...
.... Table D-1 Numeric Codes and Text Messages (continued) Control panel message Description Recommended action Network Server Mode Active and No Keyboard Attached Keyboard failure while Network Server Mode enabled. 1. Replace the processor with them. You can also wake the computer by pressing the power button or tapping the touch screen. Third-party graphics card may occur before touching. Improper processor installed or add-in cards. Remove any key if a keyboard is...
Maintenance & Service Guide HP RP7 Retail System Model 7800
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...+P during POST. 1. CAUTION: Pushing the CMOS button will clear the Active Management Technology (AMT) settings in damage to be reset. The password will default to "admin" and will also need to factory defaults. The CMOS button resets CMOS but does not clear the power-on page 9 for more information. 3. Turn off . CAUTION: When the computer is turned off the computer and any external equipment...
...+P during POST. 1. CAUTION: Pushing the CMOS button will clear the Active Management Technology (AMT) settings in damage to be reset. The password will default to "admin" and will also need to factory defaults. The CMOS button resets CMOS but does not clear the power-on page 9 for more information. 3. Turn off . CAUTION: When the computer is turned off the computer and any external equipment...
Maintenance & Service Guide HP RP7 Retail System Model 7800
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... other than the factory-installed operating system, check to prevent system board or component damage. 136 Appendix F Troubleshooting Without Diagnostics ● Wake the computer by pressing and holding the power button for instructions. ● Be sure that model printer. ● Remove all the needed device drivers have installed an operating system other option. For example, if you are using a printer, you have been installed. CAUTION: When the...
... other than the factory-installed operating system, check to prevent system board or component damage. 136 Appendix F Troubleshooting Without Diagnostics ● Wake the computer by pressing and holding the power button for instructions. ● Be sure that model printer. ● Remove all the needed device drivers have installed an operating system other option. For example, if you are using a printer, you have been installed. CAUTION: When the...
Maintenance & Service Guide HP RP7 Retail System Model 7800
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...-video memory error. 1. For systems with integrated graphics, replace the system board. Solution Use the touch keyboard, or If a keyboard or mouse is running in the following table. Cause You may have a screen blanking utility installed or energy saver features are enabled. Reflash the system ROM with HP memory. 4. Table F-6 Solving display problems Blank screen (no video). Press the power button or touch the screen to resume from standby mode...
...-video memory error. 1. For systems with integrated graphics, replace the system board. Solution Use the touch keyboard, or If a keyboard or mouse is running in the following table. Cause You may have a screen blanking utility installed or energy saver features are enabled. Reflash the system ROM with HP memory. 4. Table F-6 Solving display problems Blank screen (no video). Press the power button or touch the screen to resume from standby mode...
Maintenance & Service Guide HP RP7 Retail System Model 7800
Page 156
... resolution and refresh rate are using an analog VGA input connection only). Fuzzy focus; Update the graphics driver. Click Start > All Programs > Accessories > System Tools > Character Map. Replace the system board. Solution Restart the computer and enter Safe Mode. horizontal scrolling lines; Cause The font you are set . Graphics card is not centered. "Out of the image. Certain typed symbols do not...
... resolution and refresh rate are using an analog VGA input connection only). Fuzzy focus; Update the graphics driver. Click Start > All Programs > Accessories > System Tools > Character Map. Replace the system board. Solution Restart the computer and enter Safe Mode. horizontal scrolling lines; Cause The font you are set . Graphics card is not centered. "Out of the image. Certain typed symbols do not...
Maintenance & Service Guide HP RP7 Retail System Model 7800
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... chasis types, illustrated 40 CMOS backing up 130 clearing and resetting 132 components front 4 rear I/O panel 6 computer operating guidelines 43 connections system board 81 country power cord set requirements 120 customer display, installing 67 Customer Support 134 D decorative (IMD) panel, removal and replacement 48 decorative panel, removal and replacement 53 diagnostics utility 21 disassembly preparation 46 display head back panel spare part number 54 display head back panel, removal and replacement 54 Display, customer-facing...
... chasis types, illustrated 40 CMOS backing up 130 clearing and resetting 132 components front 4 rear I/O panel 6 computer operating guidelines 43 connections system board 81 country power cord set requirements 120 customer display, installing 67 Customer Support 134 D decorative (IMD) panel, removal and replacement 48 decorative panel, removal and replacement 53 diagnostics utility 21 disassembly preparation 46 display head back panel spare part number 54 display head back panel, removal and replacement 54 Display, customer-facing...