HP Surestore Tape Library Model 4/40 Support and Manuals

Get Help and Manuals for this Hewlett-Packard item

View All Support Options Below
Free HP Surestore Tape Library Model 4/40 manuals!
Problems with HP Surestore Tape Library Model 4/40?

Ask a Question

Popular HP Surestore Tape Library Model 4/40 Manual Pages

Digital Linear Tape SCSI-2 Drive and SCSI-3 Library Command Set - Page 1

SCSI-3 Library Command Set For Library Models 2/20, 4/40, 6/60, 8/80, 10/100, and the 1/9 Autoloader Edition 7 Manufacturing Part Number: 5966-9725 November 2002 © Copyright 2002 Hewlett-Packard Company
Digital Linear Tape SCSI-2 Drive and SCSI-3 Library Command Set - Page 3

...-moves for the library. This section does not replace the SCSI-2 Command Specifications. Programmer's Tips: Provides information on integration, tape drive and library drivers, utilities, and TapeAlert. Chapter 2 . Appendix B . Move Sequence IDs: Lists all micro- iii Chapter 3 . Index. November 2002 Edition 7: Updated Error Code Qualifiers. About This Reference Manual Chapter...
FRU Flyer - Page 1

... be displayed on it is any number or letter). IMPORTANT For Library Models 2/20, 4/40, 6/60, 6/140 and 10/100 and the 1/9 Tape Autoloader Please read this document before replacing this condition, download new library firmware. If they are a small number of controller boards in a partial availability state. HP Ultrium (LTO) In order for a 1/9 Autoloader to the same...
HP SureStore Fibre Channel SCSI Bridge 2100 ER - (English) User's Guide - Page 53

.... Check to diagnose and solve a problem using these guidelines, contact an HP service representative or your sales representative. Consult the library user guide for additional troubleshooting steps and support options. Verify all power connections, breakers, and switch settings are working and correct. 2. Troubleshooting Guide Chapter 4 4- 3 By using these suggested...
HP SureStore Fibre Channel SCSI Bridge 2100 ER - (English) User's Guide - Page 54

... settings are powered on after the host, the control panel will not display their connection. 4- 4 Chapter 4 Problem: Cannot Turn On the Fibre Bridge If the Fibre Bridge will not power-up, use the following steps before taking further action: 1. Problem: Cannot Confirm the Library Connection 1. The NT discovery process is not dynamic. NOTE Troubleshooting Guide Troubleshooting Problem...
HP SureStore Fibre Channel SCSI Bridge 2100 ER - (English) User's Guide - Page 81

... your authorized HP dealer/distributor or the nearest HP sales and service office for after -warranty support. Please have it ready for the support center representative: • Serial number of product Brand and model of host computer Version of $25.00 will be charged for after -warranty support. A per minute with a maximum of software used; driver selected US...
HP Tape Library Configuration Guide - Page 6

... interface card(s) • Install the backup software To verify the installation, look for your installation on Windows NT with HP diagnostic utilities available from www.hp.com/go/support. See the Downloads and Drivers section for the library and drive after powering up the host. • Go into Settings -> Control Panel -> SCSI Adapter • You can also check your library model.
HP Surestore Tape Library User's Guide - Page 4

... Channel cable specifications. Operating the Library: Describes the front panel menu structure, menu trees, and drive and tape operations. Replacing Parts and Upgrading Firmware: Describes how to troubleshoot library problems, resolve error conditions, and use HP diagnostic tools. Customer Support: Includes support information for recovery. 2 Notice hp surestore tape library No part of this...
HP Surestore Tape Library User's Guide - Page 9

... 126 Host Software and Media Errors 128 Backup Software Errors 129 Interpreting Library LEDs 130 Troubleshooting Common Problems 140 Manually Rewinding a Stuck DLT Tape 151 Removing a Stuck DLT Tape 152 Diagnostic Support Tools 154 HP Library & Tape Tools 154 Support Tools Manager and Sysdiag 155 Running Library Diagnostic Tests 156 Replacing Parts and Upgrading Firmware 159 Chapter Overview 159 7
HP Surestore Tape Library User's Guide - Page 124

...; Update drive firmware. (See Upgrading Firmware on page 176.) ■ Clean the drive(s). (See Cleaning a Drive on page 87.) ■ Check the Drive Event Log from the front panel or RMC Web-Based Library Administrator pages for standard performance Fibre Channel controller only). ■ Tighten all SCSI cables and power cycle the library. ■ If problem persists, replace...
HP Surestore Tape Library User's Guide - Page 129

... entry in the order presented. Reposition a tape or magazine. Caution Before upgrading firmware, be helpful to resolve the problem: 1. Power cycle the library. - Run front panel diagnostic tests. - Upgrade firmware. 5. Chapter 4 Use the following steps to your service representative. (See page 195.) Chapter 4 Understanding Error States 127 Record all of recommendations: - Check...
HP Surestore Tape Library User's Guide - Page 145

... that is write-protected is damaged. Chapter 4 Table 27 Troubleshooting Table Problem Solution DLT tape has circular wear patterns around the hub. See Upgrading Firmware on page 176. ■ Contact your support representative. ■ Retry the operation. Error message appears: "Drive rejected load of firmware may be recovered, but may not be recovered. The data...
HP Surestore Tape Library User's Guide - Page 178

... your service representative in a partial availability state due to a firmware mismatch, new firmware must be downloaded by: ■ Using HP Library & Tape Tools (library and drive firmware) ■ Using the remote management card (library and LTO drive firmware) ■ Using a firmware upgrade tape (drive firmware only) Note After upgrading firmware, library configuration settings will...
HP Surestore Tape Library User's Guide - Page 204

...; Error codes and error code qualifiers ■ Revision number for the proper response level needed. If your library fails while under the support contract period, contact the appropriate support number included in slower response time. Registering allows the local repair office to register may result in your authorized HP dealer/distributor or the nearest HP sales and service office...
HP Surestore Tape Library User's Guide - Page 234

... 34 time zones 109 time, setting 108 tools needed, rack installation 17 trim brackets, installing 2/20 27 4/40 28 6/60 29 troubleshooting DLT removing a stuck tape 152- 153 rewinding a stuck tape 151- 152 error states 118- 129 error types 117 library hardware 140- 150 network monitoring 147 overview 116 soft errors 118 troubleshooting the host 128 U Ultrium bar code labels 72- 73 bulk...

HP Surestore Tape Library Model 4/40 Reviews

Do you have an experience with the HP Surestore Tape Library Model 4/40 that you would like to share?
Earn 750 points for your review!
We have not received any reviews for HP yet.

Popular HP Surestore Tape Library Model 4/40 Search Terms

The following terms are frequently used to search for HP Surestore Tape Library Model 4/40 support:

Ask a New Question
Use the box below to post a new question about HP Surestore Tape Library Model 4/40.
Manuals / Documents
Download any of our HP Surestore Tape Library Model 4/40 manuals for free!

We have the following 8 documents available for the HP Surestore Tape Library Model 4/40:
  • Digital Linear Tape SCSI-2 Drive and SCSI-3 Library Command Set
  • HP Surestore Tape Library User's Guide
  • HP SureStore Fibre Channel SCSI Bridge 2100 ER - (English) User's Guide
  • SAN Solution Installation Guide
  • HP Tape Library Configuration Guide
  • FRU Flyer
  • Tape Library Twenty Slot to Forty Slot Upgrade Overview Poster - Not Orderable
  • DLT 8000 Customer Information Bulletin / Letter

Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

HP Manuals

Find free HP Surestore Tape Library Model 4/40 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

HP Reviews

View thousands of HP Surestore Tape Library Model 4/40 user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete HP customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed HP customer service rankings, employee comments and much more from our sister site.

HP Recalls

Find comprehensive HP recall information updated hourly on RecallOwl.com.