HP Surestore Tape Library Model 4/40 Support and Manuals
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Popular HP Surestore Tape Library Model 4/40 Manual Pages
Digital Linear Tape SCSI-2 Drive and SCSI-3 Library Command Set - Page 1
SCSI-3 Library Command Set
For Library Models 2/20, 4/40, 6/60, 8/80, 10/100, and the 1/9 Autoloader
Edition 7
Manufacturing Part Number: 5966-9725 November 2002
© Copyright 2002 Hewlett-Packard Company
Digital Linear Tape SCSI-2 Drive and SCSI-3 Library Command Set - Page 3
...-moves for the library. This section does not replace the SCSI-2 Command Specifications. Programmer's Tips: Provides information on integration, tape drive and library drivers, utilities, and TapeAlert.
Chapter 2 . Appendix B . Move Sequence IDs: Lists all micro- iii Chapter 3 .
Index. November 2002 Edition 7: Updated Error Code Qualifiers. About This Reference Manual
Chapter...
FRU Flyer - Page 1
... be displayed on it is any number or letter). IMPORTANT For Library Models 2/20, 4/40, 6/60, 6/140 and
10/100 and the 1/9 Tape Autoloader
Please read this document before replacing this condition, download new library firmware. If they are a small number of controller boards in a partial availability state. HP Ultrium (LTO) In order for a 1/9 Autoloader to the same...
HP SureStore Fibre Channel SCSI Bridge 2100 ER - (English) User's Guide - Page 53
....
Check to diagnose and solve a problem using these guidelines, contact an HP service representative or your sales representative. Consult the library user guide for additional troubleshooting steps
and support options. Verify all power connections, breakers, and switch settings are working and correct.
2.
Troubleshooting Guide
Chapter 4
4- 3 By using these suggested...
HP SureStore Fibre Channel SCSI Bridge 2100 ER - (English) User's Guide - Page 54
... settings are powered on after the host, the control panel will not display their connection.
4- 4
Chapter 4 Problem: Cannot Turn On the Fibre Bridge
If the Fibre Bridge will not power-up, use the following steps before taking further action:
1. Problem: Cannot Confirm the Library Connection
1. The NT discovery process is not dynamic. NOTE
Troubleshooting Guide Troubleshooting
Problem...
HP SureStore Fibre Channel SCSI Bridge 2100 ER - (English) User's Guide - Page 81
... your authorized HP dealer/distributor or the nearest HP sales and service office for after -warranty support. Please have it ready for the support center representative:
• Serial number of product Brand and model of host computer Version of $25.00 will be charged for after -warranty support.
A per minute with a maximum of software used;
driver selected
US...
HP Tape Library Configuration Guide - Page 6
... interface card(s) • Install the backup software To verify the installation, look for your installation on Windows NT with HP
diagnostic utilities available from www.hp.com/go/support. See the Downloads and Drivers section for the library and drive after powering up the host. • Go into Settings -> Control Panel -> SCSI Adapter • You can also check your library model.
HP Surestore Tape Library User's Guide - Page 4
... Channel cable specifications. Operating the Library: Describes the front panel menu structure, menu trees, and drive and tape operations. Replacing Parts and Upgrading Firmware: Describes how to troubleshoot library problems, resolve error conditions, and use HP diagnostic tools. Customer Support: Includes support information for recovery.
2 Notice
hp surestore tape library No part of this...
HP Surestore Tape Library User's Guide - Page 9
... 126 Host Software and Media Errors 128
Backup Software Errors 129 Interpreting Library LEDs 130 Troubleshooting Common Problems 140
Manually Rewinding a Stuck DLT Tape 151 Removing a Stuck DLT Tape 152 Diagnostic Support Tools 154 HP Library & Tape Tools 154 Support Tools Manager and Sysdiag 155 Running Library Diagnostic Tests 156
Replacing Parts and Upgrading Firmware 159
Chapter Overview 159
7
HP Surestore Tape Library User's Guide - Page 124
...; Update drive firmware. (See Upgrading Firmware on page 176.)
■ Clean the drive(s). (See Cleaning a Drive on page 87.)
■ Check the Drive Event Log from the front panel or RMC Web-Based Library Administrator pages for standard performance Fibre Channel controller only).
■ Tighten all SCSI cables and power cycle the library.
■ If problem persists, replace...
HP Surestore Tape Library User's Guide - Page 129
... entry in the order presented. Reposition a tape or magazine. Caution
Before upgrading firmware, be helpful to resolve the problem:
1. Power cycle the library.
- Run front panel diagnostic tests.
- Upgrade firmware.
5. Chapter 4
Use the following steps to your service representative. (See page 195.)
Chapter 4
Understanding Error States 127 Record all of recommendations:
- Check...
HP Surestore Tape Library User's Guide - Page 145
... that is write-protected is damaged.
Chapter 4
Table 27
Troubleshooting Table
Problem
Solution
DLT tape has circular wear patterns around the hub.
See Upgrading Firmware on page 176.
■ Contact your support representative.
■ Retry the operation. Error message appears: "Drive rejected load of firmware may be recovered, but may not be recovered.
The data...
HP Surestore Tape Library User's Guide - Page 178
... your service representative in a partial availability state due to a firmware mismatch, new firmware must be downloaded by:
■ Using HP Library & Tape Tools (library and drive firmware)
■ Using the remote management card (library and LTO drive firmware)
■ Using a firmware upgrade tape (drive firmware only)
Note
After upgrading firmware, library configuration settings will...
HP Surestore Tape Library User's Guide - Page 204
...; Error codes and error code qualifiers
■ Revision number for the proper response level needed.
If your library fails while under the support contract period, contact the appropriate support number included in slower response time. Registering allows the local repair office to register may result in your authorized HP dealer/distributor or the nearest HP sales and service office...
HP Surestore Tape Library User's Guide - Page 234
... 34 time zones 109
time, setting 108 tools needed, rack installation 17 trim brackets, installing
2/20 27 4/40 28 6/60 29 troubleshooting DLT
removing a stuck tape
152- 153
rewinding a stuck tape
151- 152 error states 118- 129
error types 117
library hardware 140- 150
network monitoring 147 overview 116 soft errors 118 troubleshooting the host 128
U
Ultrium
bar code labels 72- 73
bulk...
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