Quick Start Guide
Page 1
For detailed instructions and feature descriptions, access the full User Manual online. ES-G19514H-1 English 4K HDR Smart TV Quick Setup Guide Help Hisense improve the environment by reducing paper waste. Before using the TV, please read this guide carefully and keep it for future reference.
For detailed instructions and feature descriptions, access the full User Manual online. ES-G19514H-1 English 4K HDR Smart TV Quick Setup Guide Help Hisense improve the environment by reducing paper waste. Before using the TV, please read this guide carefully and keep it for future reference.
Quick Start Guide
Page 3
Get your TV 15 Troubleshooting ...16 Product Specifications 17 Certification and Compliance 18 1 Enjoy your remote ready 10 Step 4. Connect devices to your TV 7 Step 3. Establish a network connection 13 Step 7. This Quick Setup Guide supports the following models: 55H9G 55Q9G 65H9G 65Q9G Table of Contents What's in the box...3 Getting started...4 Step 1. Power on the TV 13 Step 5. Complete the first-time setup 13 Step 6. Attach stand or mount 4 Step 2.
Get your TV 15 Troubleshooting ...16 Product Specifications 17 Certification and Compliance 18 1 Enjoy your remote ready 10 Step 4. Connect devices to your TV 7 Step 3. Establish a network connection 13 Step 7. This Quick Setup Guide supports the following models: 55H9G 55Q9G 65H9G 65Q9G Table of Contents What's in the box...3 Getting started...4 Step 1. Power on the TV 13 Step 5. Complete the first-time setup 13 Step 6. Attach stand or mount 4 Step 2.
Quick Start Guide
Page 4
... help you set up your TV U.S.A CANADA • Phone: 1-888-9358880 • Hours of Operation: Monday - Friday: 9:00- 21:00 hrs Saturday: 9:00-15:00 hrs • Service Email: servicio@hisense. Country Customer Care Center Hisense Support Page Register your TV. Images throughout this if you would like to know 'all things Hisense', contact us using the support info: The model and serial number...
... help you set up your TV U.S.A CANADA • Phone: 1-888-9358880 • Hours of Operation: Monday - Friday: 9:00- 21:00 hrs Saturday: 9:00-15:00 hrs • Service Email: servicio@hisense. Country Customer Care Center Hisense Support Page Register your TV. Images throughout this if you would like to know 'all things Hisense', contact us using the support info: The model and serial number...
Quick Start Guide
Page 5
...; power cord ● remote control ● 2 base stands ● Quick Setup Guide (this document) ● 1 set of the foam in the box Your Hisense TV comes with your TV, be sure to mount the TV on the wall 3 What's in the carton box. · Please check foam for Internet connectivity ● Phillips screwdriver (not included) to secure the TV stand ● HDMI and other types of cables (not included) to connect external devices...
...; power cord ● remote control ● 2 base stands ● Quick Setup Guide (this document) ● 1 set of the foam in the box Your Hisense TV comes with your TV, be sure to mount the TV on the wall 3 What's in the carton box. · Please check foam for Internet connectivity ● Phillips screwdriver (not included) to secure the TV stand ● HDMI and other types of cables (not included) to connect external devices...
Quick Start Guide
Page 6
... the wall. Attach stand or mount Before you start using your TV, attach your TV. 3. CAUTION: • Disconnect the A/C power cord before installing a stand or a wall mount bracket. • The LED display on your TV face down on a table or firmly attached to a wall mount, before removing all protective film, if any. Getting started Step 1. Carefully place your TV is steady on a clean, soft and flat surface. 2. Base Stand Screws...
... the wall. Attach stand or mount Before you start using your TV, attach your TV. 3. CAUTION: • Disconnect the A/C power cord before installing a stand or a wall mount bracket. • The LED display on your TV face down on a table or firmly attached to a wall mount, before removing all protective film, if any. Getting started Step 1. Carefully place your TV is steady on a clean, soft and flat surface. 2. Base Stand Screws...
Quick Start Guide
Page 8
... to use fixing screws (not included) that are 8.0 - 10.0 mm in length when measured from the attaching surface of the rear cover. 8.0 -10.0 mm Wall mount bracket Rear cover of the TV Screw Spacer Wall mount hole pattern (mm) Wall mount screw size (mm) 400 × 300 (55") 400 × 400 (65") M6 Follow instructions provided with the wall mount bracket. ● To complete the installation, please contact the wall mount manufacturer...
... to use fixing screws (not included) that are 8.0 - 10.0 mm in length when measured from the attaching surface of the rear cover. 8.0 -10.0 mm Wall mount bracket Rear cover of the TV Screw Spacer Wall mount hole pattern (mm) Wall mount screw size (mm) 400 × 300 (55") 400 × 400 (65") M6 Follow instructions provided with the wall mount bracket. ● To complete the installation, please contact the wall mount manufacturer...
Quick Start Guide
Page 9
Back View ANT / CABLE HEADPHONE ARC SERVICE HDMI 3 (4K@60Hz) HDMI 2 (4K@60Hz) HDMI 1 (4K@60Hz) Power Input Bottom View DIGITAL AUDIO OUT HDMI 4 (4K@60Hz) LAN AV IN VIDEO L R S DC 5V 0.5A(MAX) DC 5V 0.5A(MAX) USB 1 USB 2 7 Loose connections can affect the quality of the picture image and color. Connect devices to your TV Check to ensure that you have connected right cables for right ports securely. Step 2.
Back View ANT / CABLE HEADPHONE ARC SERVICE HDMI 3 (4K@60Hz) HDMI 2 (4K@60Hz) HDMI 1 (4K@60Hz) Power Input Bottom View DIGITAL AUDIO OUT HDMI 4 (4K@60Hz) LAN AV IN VIDEO L R S DC 5V 0.5A(MAX) DC 5V 0.5A(MAX) USB 1 USB 2 7 Loose connections can affect the quality of the picture image and color. Connect devices to your TV Check to ensure that you have connected right cables for right ports securely. Step 2.
Quick Start Guide
Page 10
...HEADPHONE Audio Amplifier Speaker Connect an optical cable from the TV. Connect headphones to hear audio from an external digital audio system. VCR DVD Player/Recorder Connect a High Definition Multimedia Interface (HDMI) cable from an external AV device. TV label Port ANT/CABLE HDMI VIDEO AV IN L R Cable Yellow White Red External Equipment Brief Description Antenna VHF/UHF Antenna ANT OUT Connect an outdoor VHF/ UHF antenna. Headphones with microphones are not supported. 8 Video Camera Set-top Box Satellite antenna cable Satellite Receiver Connect a composite video cable...
...HEADPHONE Audio Amplifier Speaker Connect an optical cable from the TV. Connect headphones to hear audio from an external digital audio system. VCR DVD Player/Recorder Connect a High Definition Multimedia Interface (HDMI) cable from an external AV device. TV label Port ANT/CABLE HDMI VIDEO AV IN L R Cable Yellow White Red External Equipment Brief Description Antenna VHF/UHF Antenna ANT OUT Connect an outdoor VHF/ UHF antenna. Headphones with microphones are not supported. 8 Video Camera Set-top Box Satellite antenna cable Satellite Receiver Connect a composite video cable...
Quick Start Guide
Page 11
The TV also has a wireless connectivity feature. TV label Port USB Cable External Brief Equipment Description Connect a USB device for testing purposes. 9 LAN SERVICE Connect an Ethernet cable to connect an external device, but can only be used by factory for browsing photos, music and movies. This port is not available for you to access a network or the Internet. Hard disks with a total current consumption or impulse current consumption greater than 500mA are not supported.
The TV also has a wireless connectivity feature. TV label Port USB Cable External Brief Equipment Description Connect a USB device for testing purposes. 9 LAN SERVICE Connect an Ethernet cable to connect an external device, but can only be used by factory for browsing photos, music and movies. This port is not available for you to access a network or the Internet. Hard disks with a total current consumption or impulse current consumption greater than 500mA are not supported.
Quick Start Guide
Page 12
Special function buttons low/Blue) INPUT Change TV input source Number Enter Channels/input numbers Google Assistant of TV CC Turn Closed Caption On/Off and turn Closed Caption on when mute TV Return to the previous source The button for . Step 3. Get your remote ready The following table shows the buttons on /off (Red/Green/Yel- BUTTON DESCRIPTION Power on your remote control and describes what they are for the Menu D-pad (up...
Special function buttons low/Blue) INPUT Change TV input source Number Enter Channels/input numbers Google Assistant of TV CC Turn Closed Caption On/Off and turn Closed Caption on when mute TV Return to the previous source The button for . Step 3. Get your remote ready The following table shows the buttons on /off (Red/Green/Yel- BUTTON DESCRIPTION Power on your remote control and describes what they are for the Menu D-pad (up...
Quick Start Guide
Page 13
... a cloth. Actual remote control models may vary. Program Your Universal Cable or Satellite Remote Control to Operate Your New Television (only for USA) If you do not intend to use the remote control for reference only. BUTTON DESCRIPTION Select a digital sub-channel NOTE: Buttons listed here are for a long time, then remove the batteries. • Battery chemicals can work at a distance of up to 26 feet in front of the TV set. ●...
... a cloth. Actual remote control models may vary. Program Your Universal Cable or Satellite Remote Control to Operate Your New Television (only for USA) If you do not intend to use the remote control for reference only. BUTTON DESCRIPTION Select a digital sub-channel NOTE: Buttons listed here are for a long time, then remove the batteries. • Battery chemicals can work at a distance of up to 26 feet in front of the TV set. ●...
Quick Start Guide
Page 14
... 1. If your Cable Set-top Box or Satellite Receiver Remote as a 'Universal' Remote, then visit the Support page to view a list of the codes. A list of the phone numbers on Page 2. Using Your Cable Set-top Box or Satellite Receiver Remote as a 'Universal' Remote If you cannot locate the instructions to program your remote, call your television. Pairing the remote control 1. Press and hold the [ ] button at one of codes for 1~2 seconds, and the remote control can take out...
... 1. If your Cable Set-top Box or Satellite Receiver Remote as a 'Universal' Remote, then visit the Support page to view a list of the codes. A list of the phone numbers on Page 2. Using Your Cable Set-top Box or Satellite Receiver Remote as a 'Universal' Remote If you cannot locate the instructions to program your remote, call your television. Pairing the remote control 1. Press and hold the [ ] button at one of codes for 1~2 seconds, and the remote control can take out...
Quick Start Guide
Page 15
Power Cord Wall Outlet Step 5. Power on the TV Connect your power cord to the Internet and complete the setup of your TV to the TV and plug it into a power outlet. Step 4. Complete the first-time setup The first time you turn on the remote control, and select the Settings to select TV JACK LAN Modem Cable LAN Cable LAN Cable 13 Select Network & Internet. External Modem (ADSL / VDSL / Cable TV) IP Sharer (Router) (with DHCP server) icon to...
Power Cord Wall Outlet Step 5. Power on the TV Connect your power cord to the Internet and complete the setup of your TV to the TV and plug it into a power outlet. Step 4. Complete the first-time setup The first time you turn on the remote control, and select the Settings to select TV JACK LAN Modem Cable LAN Cable LAN Cable 13 Select Network & Internet. External Modem (ADSL / VDSL / Cable TV) IP Sharer (Router) (with DHCP server) icon to...
Quick Start Guide
Page 16
... a wireless network connection Wireless router with DHCP Wireless LAN Adapter built-in TV set LAN Cable The TV can directly receive network signals via wireless router. 1.Turn on your Wi-Fi. The list of IP Settings Mode is DHCP. 2. NOTE: The default option of networks will display for the Ethernet status. Enter the IP settings to input the information again. If you connect to the wired network, the TV will close. 14 Close the network connection...
... a wireless network connection Wireless router with DHCP Wireless LAN Adapter built-in TV set LAN Cable The TV can directly receive network signals via wireless router. 1.Turn on your Wi-Fi. The list of IP Settings Mode is DHCP. 2. NOTE: The default option of networks will display for the Ethernet status. Enter the IP settings to input the information again. If you connect to the wired network, the TV will close. 14 Close the network connection...
Quick Start Guide
Page 17
... below to access the Menu. 2. Select Accessibility > TalkBack or Video Description to turn the Menu Audio or Video Description on or off by selecting the appropriate choice that is enabled by selecting the Toggle button. Your Hisense TV provides a variety of relevant programs. Text-to-Speech can help you to get started. NOTE: TalkBack is presented. Video Description is your starting point for using your remote to navigate...
... below to access the Menu. 2. Select Accessibility > TalkBack or Video Description to turn the Menu Audio or Video Description on or off by selecting the appropriate choice that is enabled by selecting the Toggle button. Your Hisense TV provides a variety of relevant programs. Text-to-Speech can help you to get started. NOTE: TalkBack is presented. Video Description is your starting point for using your remote to navigate...
Quick Start Guide
Page 18
... stripe appears on the picture and/or the picture is shaking The plastic cabinet makes a "clicking" type of sound The remote control does not work Possible solutions • Check if the power cord is plugged into another power outlet. • If using an external antenna, check the direction, position and connection of the antenna. • Adjust the direction of your antenna or reset or fine tune the channel. • Check if there...
... stripe appears on the picture and/or the picture is shaking The plastic cabinet makes a "clicking" type of sound The remote control does not work Possible solutions • Check if the power cord is plugged into another power outlet. • If using an external antenna, check the direction, position and connection of the antenna. • Adjust the direction of your antenna or reset or fine tune the channel. • Check if there...
Quick Start Guide
Page 19
..." Active Screen Size (Diagonal) 54.6 inches 64.5 inches Screen Resolution 3 840 × 2 160 Audio Power 10 W + 10 W Power consumption 240 W 300 W Power Supply 120 V ~ 60 Hz Connectivity Built-in Wireless feature (2x2 dual band) Ports 4 HDMI ports, 2 USB ports, 1 LAN port for Ethernet, 1 Digital Audio Output, 1 RF Input, 1 Headphone Audio Output, 1 RCA Composite Video Input , 1 left/right Audio Input for Composite Receiving Channels VHF: 2 - 13, UHF: 14 - 69, CATV: 1 - 125 Digital Terrestrial Broadcast (8VSB): 2 - 69 Digital cable (64/256 QAM): 1 - 135 Tuner Type Frequency...
..." Active Screen Size (Diagonal) 54.6 inches 64.5 inches Screen Resolution 3 840 × 2 160 Audio Power 10 W + 10 W Power consumption 240 W 300 W Power Supply 120 V ~ 60 Hz Connectivity Built-in Wireless feature (2x2 dual band) Ports 4 HDMI ports, 2 USB ports, 1 LAN port for Ethernet, 1 Digital Audio Output, 1 RF Input, 1 Headphone Audio Output, 1 RCA Composite Video Input , 1 left/right Audio Input for Composite Receiving Channels VHF: 2 - 13, UHF: 14 - 69, CATV: 1 - 125 Digital Terrestrial Broadcast (8VSB): 2 - 69 Digital cable (64/256 QAM): 1 - 135 Tuner Type Frequency...
Quick Start Guide
Page 20
... help. Operation is subject to which the receiver is encouraged to try to correct the interference by turning the device off and on a circuit different from that to the following two conditions: (1) this device does cause harmful interference to radio or television reception, which can radiate radio frequency energy and, if not installed and used in a residential installation...
... help. Operation is subject to which the receiver is encouraged to try to correct the interference by turning the device off and on a circuit different from that to the following two conditions: (1) this device does cause harmful interference to radio or television reception, which can radiate radio frequency energy and, if not installed and used in a residential installation...
Spec Sheet
Page 1
... ultra-power to create backlight control, and PQ enhancing and tuning algorithms to boost color, contrast, brightness, and motion. and high dynamic range content is significantly improved, so your grocery list, or play the latest viral video. Game Mode Enjoy a better gaming experience. This combination of over a billion color combinations perfectly expressed. Open or search for apps, control the volume and inputs, or...
... ultra-power to create backlight control, and PQ enhancing and tuning algorithms to boost color, contrast, brightness, and motion. and high dynamic range content is significantly improved, so your grocery list, or play the latest viral video. Game Mode Enjoy a better gaming experience. This combination of over a billion color combinations perfectly expressed. Open or search for apps, control the volume and inputs, or...
Spec Sheet
Page 2
..., Android TV App Store Yes (Google Play App Store) PICTURE QUALITY Screen Resolution 4K UHD, 3840x2160p Local Dimming Yes, 180 zones Peak Brightness Up to 1000nits Wide Color Gamut Yes, Quantum Dot Motion Rate 480 Aspect Ratio 16:9 HDR* Backlight Type Source Yes (Dolby Vision/HDR10/HDR10+/HLG) Full Array AUDIO Audio Output Power (Watts) 10W x 2 LANGUAGES On-screen Display English/French/Spanish POWER Power Consumption 300W Standby...
..., Android TV App Store Yes (Google Play App Store) PICTURE QUALITY Screen Resolution 4K UHD, 3840x2160p Local Dimming Yes, 180 zones Peak Brightness Up to 1000nits Wide Color Gamut Yes, Quantum Dot Motion Rate 480 Aspect Ratio 16:9 HDR* Backlight Type Source Yes (Dolby Vision/HDR10/HDR10+/HLG) Full Array AUDIO Audio Output Power (Watts) 10W x 2 LANGUAGES On-screen Display English/French/Spanish POWER Power Consumption 300W Standby...
