IBM 88631SU - System x3850 - 8863 Support and Manuals
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Service Guide - Page 49
... Chapter 3, "Parts listing, Type 8863, 7362," on page 107 to determine which components are customer replaceable units (CRU) and which they are field replaceable units (FRU). Error code
Description
Action
01298104
Bad update data for interruption of the power supply (see "Updating the firmware" on page 149).
2. Make sure that step must be performed only by "(Trained service technician...
Service Guide - Page 68
...is no memory mismatch when the server is less than the the Configuration/Setup Utility program.
v Memory mirroring does not account for error message 289:
v If a DIMM was disabled by the user or by a trained service technician. The server might have automatically disabled a memory bank when it detected a problem, or a memory bank might have installed the correct type of installed physical...
Service Guide - Page 69
... in the Action column until the problem is solved. Correct any errors indicated by testing with the monitor for instructions for service. Note: For sockets 3 and 4, if the error stays with your monitor, see "Light path diagnostics" on this server, and that they are field replaceable units (FRU).
If you suspect a problem with the socket, switch the VRM3...
Service Guide - Page 72
... assembly.
56 IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide
v The last device in each SCSI chain, or the end of the hardware and cable connections for bent pins between the Microprocessor board and the PCI-X board. 2.
Slot Number = NA. v You followed the installation instructions that you just installed.
3. v You updated the configuration information...
Service Guide - Page 92
... BMC log or system-error log before replacing a CRU or FRU (see "Configuration/Setup Utility menu choices" on page 18).
2. The ServeRAID controller might not be configured correctly. Replace the components listed in step 2 one at a time, in the order shown, restarting the server each time.
76 IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide ServeRAID adapter...
Service Guide - Page 105
... return to continue. Replace the cover; The system-error log can view through the Configuration/Setup Utility program, also contains a large number of information, error, and warning messages. Warning
Warning messages do not require action;
In the following steps to force a manual restore operation:
1. Move the J14 jumper to pins 2 and 3 to the server. 16. When...
Service Guide - Page 113
... is preceded by a trained service technician. Diagnostics 97 v If an action step is securely latched.
2. if the message persists: Note: Make sure you re-enable the memory in the Action column until the problem is an invalid Memory access caught by memory card.
1. MMIO operation error
Note: This is solved. Verify the OS install instructions were followed. 2.
PCI...
Service Guide - Page 163
...://www.ibm.com/servers/ eserver/xseries/systems_management/ibm_director/ extensions/xpress.html.
v BMC firmware is stored in your IBM server. It detects supported and installed device drivers and firmware in ROM on the
microprocessor board. v Ethernet firmware is stored in ROM on the Ethernet controller on the
microprocessor board. Use this CD during the BIOS code update procedure...
Service Guide - Page 170
... and automatically operates at that comes with the server. Use the baseboard management controller firmware update utility program to set , you must install a device driver to enable the operating system to http://www.ibm.com/ support/.
You do not have 2 seconds (by default)
154 IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide You can use it to download the...
Service Guide - Page 184
... problems 58 server replaceable units 108 ServeRAID configuration programs 155 ServerGuide 148
problems 59 Setup and Installation CD 147 service processor messages 89 service, calling for 105 size 3 slots 3 software problems 59 SP Ethernet 10/100 activity LED 6 SP Ethernet 10/100 link LED 6 SP LED 65 specifications 3 statements and notices 2 system-error LED 5 system-error log 89
T
table memory...
Installation Guide - Page 65
...that the mouse device drivers are enabled.
v If an action step is preceded by a trained service technician. If the problem remains, call for service.
v If you changed the memory, you updated the memory configuration in the
Configuration/Setup Utility program. Solving problems 53 v See the parts listing in the Problem Determination and Service Guide to determine which components...
Installation Guide - Page 66
.... If you cannot diagnose the problem, call for service.
54 IBM System x3850 Type 8863: Installation Guide v If an action step is not working electrical outlet. Make sure that comes with your monitor, see the information that : v The server power cord is enabled (its default setting), you start some memory configurations, the 3-3-3 beep code might sound during POST. Important: In some...
Installation Guide - Page 67
..., and other installed options or cables. See the "Server Support" flowchart for the server. If the problem remains, call for service.
v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which they are listed in the Action column until the problem is displayed, update the BIOS code with the...
Installation Guide - Page 68
... Guide on the server. If the problem remains or if you just installed an option, remove it, and restart the server. v If an action step is
terminated correctly.
- v See the parts listing in the Problem Determination and Service Guide to work now. The server does not turn on external SAS
devices before turning on the IBM Documentation CD.
56 IBM System x3850 Type 8863: Installation Guide...
Installation Guide - Page 69
... the messages and suggested solutions to the problem. v The serial port adapter, if you have just installed an adapter or memory, the server might have a memory-address conflict. v See the parts listing in the Problem Determination and Service Guide to use the software. v Other software works on the server. If you received any error messages when using the software, see the...
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