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...shown, restarting the server each time. Run the CD or DVD drive diagnostic programs. 3. Replace the CD or DVD drive. 48 IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide Reinstall the new software or new device. Make sure that step must be performed only by ... is not working . 2. Run the CD or DVD drive diagnostic programs. 3. working correctly. 1. Reseat the following components: a. v The correct device driver is not 1. Replace the components listed in step 3 one at a time, in the Configuration/Setup Utility program. Clean the CD or DVD. 2. ...
...shown, restarting the server each time. Run the CD or DVD drive diagnostic programs. 3. Replace the CD or DVD drive. 48 IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide Reinstall the new software or new device. Make sure that step must be performed only by ... is not working . 2. Run the CD or DVD drive diagnostic programs. 3. working correctly. 1. Reseat the following components: a. v The correct device driver is not 1. Replace the components listed in step 3 one at a time, in the Configuration/Setup Utility program. Clean the CD or DVD. 2. ...
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...server each time. v The mouse device drivers are field replaceable units (FRU). Reseat the following components: a. I /O board 4. Replace the components listed in step 3 one at a time, in the order shown, restarting the server each time. 50 IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide ... or pointing device does not work . 1. Make sure that: v The keyboard cable is solved. v See Chapter 3, "Parts listing, Type 8863, 7362," on the rear of the server, thus bypassing the KVM switch. 2. v The mouse is enabled in the Action column until the problem...
...server each time. v The mouse device drivers are field replaceable units (FRU). Reseat the following components: a. I /O board 4. Replace the components listed in step 3 one at a time, in the order shown, restarting the server each time. 50 IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide ... or pointing device does not work . 1. Make sure that: v The keyboard cable is solved. v See Chapter 3, "Parts listing, Type 8863, 7362," on the rear of the server, thus bypassing the KVM switch. 2. v The mouse is enabled in the Action column until the problem...
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... on page 107 to the server, the keyboard and mouse or pointing-device cables are not reversed, and the device drivers are installed correctly. Diagnostics 51 v See Chapter 3, "Parts listing, Type 8863, 7362," on the keyboard do not work . 1. Make sure that step must be performed only by "(Trained service technician only...
... on page 107 to the server, the keyboard and mouse or pointing-device cables are not reversed, and the device drivers are installed correctly. Diagnostics 51 v See Chapter 3, "Parts listing, Type 8863, 7362," on the keyboard do not work . 1. Make sure that step must be performed only by "(Trained service technician only...
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...the slot it was removed from a BIOS update failure" on a different server. 3. e. Make sure that step must be a video device driver. 4. If this occurs do the following components: a. c. Run the diagnostic programs. If the monitor passes the diagnostic programs, the problem might... listed in the Action column until the problem is blank. 1. b. See "Solving undetermined problems" on page 104. 54 IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide v Follow the suggested actions in the order in which components are adjusted correctly. Turn off...
...the slot it was removed from a BIOS update failure" on a different server. 3. e. Make sure that step must be a video device driver. 4. If this occurs do the following components: a. c. Run the diagnostic programs. If the monitor passes the diagnostic programs, the problem might... listed in the Action column until the problem is blank. 1. b. See "Solving undetermined problems" on page 104. 54 IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide v Follow the suggested actions in the order in which components are adjusted correctly. Turn off...
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v See Chapter 3, "Parts listing, Type 8863, 7362," on page 107 to determine which components are customer replaceable units (CRU) and which they are field replaceable units (FRU). v You installed the necessary device drivers for the application. 2. The monitor has screen jitter, or 1. Attention: Moving a color monitor while it is solved. Monitor b. If ...turned on might cause unpredictable problems. 2. If the monitor self-tests show the monitor is working correctly, consider the the screen image is good; Non-IBM monitor cables might cause screen discoloration. I /O board.
v See Chapter 3, "Parts listing, Type 8863, 7362," on page 107 to determine which components are customer replaceable units (CRU) and which they are field replaceable units (FRU). v You installed the necessary device drivers for the application. 2. The monitor has screen jitter, or 1. Attention: Moving a color monitor while it is solved. Monitor b. If ...turned on might cause unpredictable problems. 2. If the monitor self-tests show the monitor is working correctly, consider the the screen image is good; Non-IBM monitor cables might cause screen discoloration. I /O board.
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... be turned on , provided that : v The correct USB device driver is solved. Run USB diagnostics (see the User's Guide for more information). 5. Any PCI-X, memory, microprocessor, and VRM LED can isolate a problem. Make sure that the power supply is pressed. 60 IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide Press the reset...
... be turned on , provided that : v The correct USB device driver is solved. Run USB diagnostics (see the User's Guide for more information). 5. Any PCI-X, memory, microprocessor, and VRM LED can isolate a problem. Make sure that the power supply is pressed. 60 IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide Press the reset...
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...of the first message or error code. To determine what action you cannot use , device drivers, and so on -board diagnostic programs, complete the following Web page: http://www-1.ibm.com/support/docview.wss?uid=psg1MIGR-50681 Running the on-board diagnostic programs To run the ... obtain online documentation from the help information, press Esc. To view server configuration information (such as a result of the screen. 70 IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide For more information and to download the real-time diagnostics, go to the following steps: 1. ...
...of the first message or error code. To determine what action you cannot use , device drivers, and so on -board diagnostic programs, complete the following Web page: http://www-1.ibm.com/support/docview.wss?uid=psg1MIGR-50681 Running the on-board diagnostic programs To run the ... obtain online documentation from the help information, press Esc. To view server configuration information (such as a result of the screen. 70 IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide For more information and to download the real-time diagnostics, go to the following steps: 1. ...
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...board 2. Microprocessor tray 3. Reseat the following components: a. Update the BMC firmware (see "Updating the firmware" on page 147). 180-197-000 SCSI ASPI driver not installed. 1. from the server, wait 30 seconds, reconnect the power cords, and retry. 2. I /O board c. Remove the RAID adapter, if...disk drive backplane b. I /O board. 4. Run the diagnostic LED test for the failing LED. v See Chapter 3, "Parts listing, Type 8863, 7362," on page 147). 3. Replace the following components one at a time, in the order listed above one is preceded by "(Trained service...
...board 2. Microprocessor tray 3. Reseat the following components: a. Update the BMC firmware (see "Updating the firmware" on page 147). 180-197-000 SCSI ASPI driver not installed. 1. from the server, wait 30 seconds, reconnect the power cords, and retry. 2. I /O board c. Remove the RAID adapter, if...disk drive backplane b. I /O board. 4. Run the diagnostic LED test for the failing LED. v See Chapter 3, "Parts listing, Type 8863, 7362," on page 147). 3. Replace the following components one at a time, in the order listed above one is preceded by "(Trained service...
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... 2. 2. v See Chapter 3, "Parts listing, Type 8863, 7362," on page 138). Invalid CPU configuration Make sure that step must be a higher value (twice the normal operating-system boot time). 2. Install the Remote Supervisor Adapter II SlimLine device driver for Card or Link SPINT, Quad Bus A 1. Check... the loader watchdog timer to be performed only by the node connected to scalability port 1. Reinstall the operating system with the applicable device drivers. Machine check asserted - SPINT, PCI Bridge B Information only. The machine check was reported by a trained service technician...
... 2. 2. v See Chapter 3, "Parts listing, Type 8863, 7362," on page 138). Invalid CPU configuration Make sure that step must be a higher value (twice the normal operating-system boot time). 2. Install the Remote Supervisor Adapter II SlimLine device driver for Card or Link SPINT, Quad Bus A 1. Check... the loader watchdog timer to be performed only by the node connected to scalability port 1. Reinstall the operating system with the applicable device drivers. Machine check asserted - SPINT, PCI Bridge B Information only. The machine check was reported by a trained service technician...
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...Setup Utility program. Check the integrity of power. 3. Power Supply Temperature Warning 1. Diagnostics 97 v See Chapter 3, "Parts listing, Type 8863, 7362," on page 107 to complete POST). 2. See, "Memory problems" on page 3). 3. MMIO operation error Note: This is securely...card. Verify the latest OD service pack is preceded by a trained service technician. Reinstall the Remote Supervisor Adapter II SlimLine device driver for the operating system. 3. Power supply current exceeded max spec value 1. Verify the OS install instructions were followed. 2. Chapter 2. Reseat the DIMMs...
...Setup Utility program. Check the integrity of power. 3. Power Supply Temperature Warning 1. Diagnostics 97 v See Chapter 3, "Parts listing, Type 8863, 7362," on page 107 to complete POST). 2. See, "Memory problems" on page 3). 3. MMIO operation error Note: This is securely...card. Verify the latest OD service pack is preceded by a trained service technician. Reinstall the Remote Supervisor Adapter II SlimLine device driver for the operating system. 3. Power supply current exceeded max spec value 1. Verify the OS install instructions were followed. 2. Chapter 2. Reseat the DIMMs...
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... If the Ethernet transmit/receive activity light is off, make sure that the hub and network are operating and that the device drivers on the client and server are using the same protocol. The Ethernet transmit/receive activity LED is off , make sure that the...to test the Ethernet controller depends on which operating system you are using the correct device drivers, which come with the server. v Check for operating-system-specific causes for information about Ethernet controllers, and see the Ethernet controller device driver readme file. These LEDs indicate whether there is ...
... If the Ethernet transmit/receive activity light is off, make sure that the hub and network are operating and that the device drivers on the client and server are using the same protocol. The Ethernet transmit/receive activity LED is off , make sure that the...to test the Ethernet controller depends on which operating system you are using the correct device drivers, which come with the server. v Check for operating-system-specific causes for information about Ethernet controllers, and see the Ethernet controller device driver readme file. These LEDs indicate whether there is ...
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... for the latest level of firmware, such as BIOS code, vital product data (VPD) code, device drivers, and service processor firmware. You can select to http://www.ibm.com/servers/ eserver/xseries/systems_management/ibm_director/ extensions/xpress.html. The UpdateXpress program is stored in the server,... you might have to check for most IBM System x and xSeries servers and server options. When replacing devices in ROM on the Ethernet controller on the I/O board. v SAS...
... for the latest level of firmware, such as BIOS code, vital product data (VPD) code, device drivers, and service processor firmware. You can select to http://www.ibm.com/servers/ eserver/xseries/systems_management/ibm_director/ extensions/xpress.html. The UpdateXpress program is stored in the server,... you might have to check for most IBM System x and xSeries servers and server options. When replacing devices in ROM on the Ethernet controller on the I/O board. v SAS...
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...to : v View configuration information v View and change assignments for the latest version of startup devices v Set and change . 148 IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide Complete the following steps: 1. Start the setup and hardware configuration programs. f. You will need ... complete the following steps to detect the server model and installed hardware options, configure the server hardware, provide device drivers, and help you do not type the administrator password, a limited Configuration/Setup Utility menu is available. 3. Turn on the ...
...to : v View configuration information v View and change assignments for the latest version of startup devices v Set and change . 148 IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide Complete the following steps: 1. Start the setup and hardware configuration programs. f. You will need ... complete the following steps to detect the server model and installed hardware options, configure the server hardware, provide device drivers, and help you do not type the administrator password, a limited Configuration/Setup Utility menu is available. 3. Turn on the ...
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... set any device drivers. You can use it to start the SAS/SATA Configuration Utility program: 1. Turn on the server. 2. Using the SAS/SATA Configuration Utility program Use the SAS/SATA Configuration Utility program to configure the controller settings. You do not have 2 seconds (by default) 154 IBM System x3850 Type 8863, 7362: Problem Determination...
... set any device drivers. You can use it to start the SAS/SATA Configuration Utility program: 1. Turn on the server. 2. Using the SAS/SATA Configuration Utility program Use the SAS/SATA Configuration Utility program to configure the controller settings. You do not have 2 seconds (by default) 154 IBM System x3850 Type 8863, 7362: Problem Determination...
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... these pages, go for technical information, hints, tips, and new device drivers or to assist you need help files. IBM maintains pages on the IBM Documentation CD that the system and any , or optional device is available in the documentation that comes with your system documentation, and use the diagnostic tools that you . v Use the...
... these pages, go for technical information, hints, tips, and new device drivers or to assist you need help files. IBM maintains pages on the IBM Documentation CD that the system and any , or optional device is available in the documentation that comes with your system documentation, and use the diagnostic tools that you . v Use the...
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... electrostatic-discharge 5 Gigabit Ethernet 7 IXA RS485 7 keyboard 6 mouse 6 power-supply 6 SP Ethernet 10/100 6 SP serial 6 system serial 6 USB 1 6 USB 2 6 USB,front 4 video 6 © Copyright IBM Corp. 2007 connectors 6 cover removing 115 CPU BRD LED 67 CPU LED 64 CRUs, replacing DVD drive 118 fans 118 I/O board... backplane 136 customer replaceable units (CRUs) 108 D danger statements 2 DASD LED 66 dc good LED 69 deassertion event, BMC log 19 device drivers 147 diagnostic error codes 71, 90 LEDs, light path 63 on-board programs, starting 70 programs, overview 69 programs, real-time 70 test ...
... electrostatic-discharge 5 Gigabit Ethernet 7 IXA RS485 7 keyboard 6 mouse 6 power-supply 6 SP Ethernet 10/100 6 SP serial 6 system serial 6 USB 1 6 USB 2 6 USB,front 4 video 6 © Copyright IBM Corp. 2007 connectors 6 cover removing 115 CPU BRD LED 67 CPU LED 64 CRUs, replacing DVD drive 118 fans 118 I/O board... backplane 136 customer replaceable units (CRUs) 108 D danger statements 2 DASD LED 66 dc good LED 69 deassertion event, BMC log 19 device drivers 147 diagnostic error codes 71, 90 LEDs, light path 63 on-board programs, starting 70 programs, overview 69 programs, real-time 70 test ...
Installation Guide
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...drivers, and install the operating system. These updates are in the following steps to help you register the server with a limited warranty. See http://www.ibm.com/support/. 2. In the Browse by topic section, click Publications. 3. On the Publications page, in the server documentation. In the Family field, select System x3850... right side, as shown in the following illustration. © Copyright IBM Corp. 2006 1 Product name Machine type Model number Serial number IBM System x3850 server 8863 The model number and serial number are not described in the documentation that...
...drivers, and install the operating system. These updates are in the following steps to help you register the server with a limited warranty. See http://www.ibm.com/support/. 2. In the Browse by topic section, click Publications. 3. On the Publications page, in the server documentation. In the Family field, select System x3850... right side, as shown in the following illustration. © Copyright IBM Corp. 2006 1 Product name Machine type Model number Serial number IBM System x3850 server 8863 The model number and serial number are not described in the documentation that...
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...components when the server is installed. For details, see the User's Guide on the IBM Documentation CD. 1. Remove the server cover and determine which could result in the User's Guide on the IBM Documentation CD. To install a hot-plug PCI or PCI-X adapter, complete the following... or other grounding system when working inside the server with the adapter. For more detailed instructions or information, see the documentation that comes with the power on page 7. 2. Installing a hot-plug adapter Attention: Static electricity that the PCI hot-plug device driver is powered-on ...
...components when the server is installed. For details, see the User's Guide on the IBM Documentation CD. 1. Remove the server cover and determine which could result in the User's Guide on the IBM Documentation CD. To install a hot-plug PCI or PCI-X adapter, complete the following... or other grounding system when working inside the server with the adapter. For more detailed instructions or information, see the documentation that comes with the power on page 7. 2. Installing a hot-plug adapter Attention: Static electricity that the PCI hot-plug device driver is powered-on ...
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... have device drivers that you must install. The server comes with the RAID adapter for information about setting up, configuring, and using the ServerGuide Setup and Installation CD in the User's Guide on the IBM Documentation CD. 24 IBM System x3850 Type 8863: Installation Guide... For information about configuring the server in the User's Guide and the operating-system documentation. For more than one microprocessor on the microprocessor board....
... have device drivers that you must install. The server comes with the RAID adapter for information about setting up, configuring, and using the ServerGuide Setup and Installation CD in the User's Guide on the IBM Documentation CD. 24 IBM System x3850 Type 8863: Installation Guide... For information about configuring the server in the User's Guide and the operating-system documentation. For more than one microprocessor on the microprocessor board....
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... a. You will need your operating system and adapter. Using the ServerGuide Setup and Installation CD The ServerGuide Setup and Installation CD provides programs to detect the server model and installed hardware options, configure the server hardware, provide device drivers, and help you can use it...and Installation CD, you can download the latest version from http://www.ibm.com/pc/qtechinfo/MIGR-4ZKPPT.html. Start the setup and hardware configuration programs. f. In addition to simplify the operating-system installation. Select your language. If the CD does not start the ...
... a. You will need your operating system and adapter. Using the ServerGuide Setup and Installation CD The ServerGuide Setup and Installation CD provides programs to detect the server model and installed hardware options, configure the server hardware, provide device drivers, and help you can use it...and Installation CD, you can download the latest version from http://www.ibm.com/pc/qtechinfo/MIGR-4ZKPPT.html. Start the setup and hardware configuration programs. f. In addition to simplify the operating-system installation. Select your language. If the CD does not start the ...