Service Guide
Page 19
...-X 2.0 hot-plug 266 MHz/64-bit slots Upgradeable microcode: System BIOS, diagnostics, service processor, BMC, and SAS microcode Power supply... Keyboard connector and are marked in accordance with integrated memory and I/O controller - Server on the server model,... Minimum: 200 V ac Integrated functions: v Baseboard management controller v IBM EXA-32 Chipset with ISO v Serial connector 9296. Minimum: 0.08...; Xeon™ v 1 MB Level-2 cache v 667 MHz front-side bus (FSB) v Support for Remote Notes: v v v Supervisor Adapter II SlimLine Light path diagnostics Three Universal Serial Bus ...
...-X 2.0 hot-plug 266 MHz/64-bit slots Upgradeable microcode: System BIOS, diagnostics, service processor, BMC, and SAS microcode Power supply... Keyboard connector and are marked in accordance with integrated memory and I/O controller - Server on the server model,... Minimum: 200 V ac Integrated functions: v Baseboard management controller v IBM EXA-32 Chipset with ISO v Serial connector 9296. Minimum: 0.08...; Xeon™ v 1 MB Level-2 cache v 667 MHz front-side bus (FSB) v Support for Remote Notes: v v v Supervisor Adapter II SlimLine Light path diagnostics Three Universal Serial Bus ...
Service Guide
Page 50
... Event: POST does not support current stepping of processor card. Processor Number = Y. (Trained service technician only) Replace the microprocessor. Memory Card = Y. Chassis Number = X. Replace the DIMM. 4. POST reporting memory event: DIMM Disabled - 1. Memory Card = Y. Chassis Number...memory threshold occurred. If the DIMM was disabled by the user, run the Configuration/Setup Utility program and enable the DIMM. Reseat the DIMM. 2. If the DIMM was disabled by the user, run the Configuration/Setup Utility program and enable the DIMM. 34 IBM System x3850 Type 8863...
... Event: POST does not support current stepping of processor card. Processor Number = Y. (Trained service technician only) Replace the microprocessor. Memory Card = Y. Chassis Number = X. Replace the DIMM. 4. POST reporting memory event: DIMM Disabled - 1. Memory Card = Y. Chassis Number...memory threshold occurred. If the DIMM was disabled by the user, run the Configuration/Setup Utility program and enable the DIMM. Reseat the DIMM. 2. If the DIMM was disabled by the user, run the Configuration/Setup Utility program and enable the DIMM. 34 IBM System x3850 Type 8863...
Service Guide
Page 73
v See Chapter 3, "Parts listing, Type 8863, 7362," on , reseat the operator information panel.... is fully seated. Reseat the following components: a. If you might have installed more devices than the power supply supports. 7. Note: The power button will not b. If the problem persists, replace the operator information panel. v ...path panel. v (Trained service technician only) If the server turns on page 104. Reconnect the power cords. v The memory card is working correctly: a. Disconnect the server power cords. Chapter 2. a. See "Power-supply LEDs" on page 8);...
v See Chapter 3, "Parts listing, Type 8863, 7362," on , reseat the operator information panel.... is fully seated. Reseat the following components: a. If you might have installed more devices than the power supply supports. 7. Note: The power button will not b. If the problem persists, replace the operator information panel. v ...path panel. v (Trained service technician only) If the server turns on page 104. Reconnect the power cords. v The memory card is working correctly: a. Disconnect the server power cords. Chapter 2. a. See "Power-supply LEDs" on page 8);...
Service Guide
Page 75
... Diagnostics 59 The ServeRAID Manager v Make sure that the operating-system CD is supported by a trained service technician. Make sure that the hard disk drive is connected correctly. For memory requirements, see the information that comes with the software for a ...another server. 2. Run the ServerGuide program and make sure that the server supports the operating system. Contact your place of purchase of supported operating-system versions. v See Chapter 3, "Parts listing, Type 8863, 7362," on the hard disk. ServerGuide problems v Follow the suggested actions ...
... Diagnostics 59 The ServeRAID Manager v Make sure that the operating-system CD is supported by a trained service technician. Make sure that the hard disk drive is connected correctly. For memory requirements, see the information that comes with the software for a ...another server. 2. Run the ServerGuide program and make sure that the server supports the operating system. Contact your place of purchase of supported operating-system versions. v See Chapter 3, "Parts listing, Type 8863, 7362," on the hard disk. ServerGuide problems v Follow the suggested actions ...
Service Guide
Page 76
...). Press the reset button to use a pen or the end of an error. Symptom Action A USB device does not work during POST. 4. v The operating system supports USB devices. 3. the server does not have to reset the server and run the power-on page 53. The LEDs that LEDs remain lit when...on for up to an ac power source but is pressed. 60 IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide The server is designed so that were lit while the server was running will not work . 1. Any PCI-X, memory, microprocessor, and VRM LED can follow to help you to light the...
...). Press the reset button to use a pen or the end of an error. Symptom Action A USB device does not work during POST. 4. v The operating system supports USB devices. 3. the server does not have to reset the server and run the power-on page 53. The LEDs that LEDs remain lit when...on for up to an ac power source but is pressed. 60 IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide The server is designed so that were lit while the server was running will not work . 1. Any PCI-X, memory, microprocessor, and VRM LED can follow to help you to light the...
Service Guide
Page 86
...memory access (DMA) use the Next Cat and Prev Cat buttons to the server. A single problem might cause several text messages or error codes. The other mouse-selectable functions are attached to select categories. For help screen to the following Web page: http://www-1.ibm.com/support... documentation from which you run , and follow the instructions on IBM System x and xSeries® servers while the operating system is running . When this occurs, correct the cause of the screen. 70 IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide If the server is ...
...memory access (DMA) use the Next Cat and Prev Cat buttons to the server. A single problem might cause several text messages or error codes. The other mouse-selectable functions are attached to select categories. For help screen to the following Web page: http://www-1.ibm.com/support... documentation from which you run , and follow the instructions on IBM System x and xSeries® servers while the operating system is running . When this occurs, correct the cause of the screen. 70 IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide If the server is ...
Service Guide
Page 104
... (see "Solving Ethernet controller problems" on page 103). 2. Replace the I /O board. 4. The flash memory of the server consists of the BIOS code from http://www.ibm.com/support/. 2. You can then recover or restore the original primary page BIOS by a trained service technician. Error code... are listed in the primary page is damaged, the onboard baseboard management controller will automatically restore/update the primary page. 88 IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide Replace the components listed in step 1 one at the latest level. 2. Check for...
... (see "Solving Ethernet controller problems" on page 103). 2. Replace the I /O board. 4. The flash memory of the server consists of the BIOS code from http://www.ibm.com/support/. 2. You can then recover or restore the original primary page BIOS by a trained service technician. Error code... are listed in the primary page is damaged, the onboard baseboard management controller will automatically restore/update the primary page. 88 IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide Replace the components listed in step 1 one at the latest level. 2. Check for...
Service Guide
Page 138
... lit, indicating that the dc power LED on the top of the supported options for cost-sensitive configuration Memory card order Memory card DIMM pair First 1 1 and 3 2 and 4 122 IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide All the DIMM pairs on which memory configuration you restart the server after adding or removing a DIMM, the...
... lit, indicating that the dc power LED on the top of the supported options for cost-sensitive configuration Memory card order Memory card DIMM pair First 1 1 and 3 2 and 4 122 IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide All the DIMM pairs on which memory configuration you restart the server after adding or removing a DIMM, the...
Service Guide
Page 140
...of the same size and clock speed in your operating system documentation to make sure that it is installed. 124 IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide Install DIMMs of all the system memory that detects and reports memory errors that might be developing before they cause a ... mirrored DIMM is used to refresh the new DIMM after it supports memory mirroring. 2. The error is then reported so that was stored in the two memory ports. 3. d. If the error is not recoverable, memory scrubbing sends an error message to the Light Path Diagnostics feature,...
...of the same size and clock speed in your operating system documentation to make sure that it is installed. 124 IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide Install DIMMs of all the system memory that detects and reports memory errors that might be developing before they cause a ... mirrored DIMM is used to refresh the new DIMM after it supports memory mirroring. 2. The error is then reported so that was stored in the two memory ports. 3. d. If the error is not recoverable, memory scrubbing sends an error message to the Light Path Diagnostics feature,...
Service Guide
Page 142
...DIMMs must be supported by the retention levers and turn the memory card so that the retention levers on the edge of memory modules. Prepare the new memory card to be installed in the memory card (see "Removing the cover and bezel" on more than one memory card, repeat...the memory card into the memory card connector. To install memory-module pairs on page 115). 3. c. Installing memory modules Memory modules are fully open. If the LED is lit on page 124). 4. Touch the static protective package containing the memory card to replace the device. 126 IBM System x3850 Type 8863, ...
...DIMMs must be supported by the retention levers and turn the memory card so that the retention levers on the edge of memory modules. Prepare the new memory card to be installed in the memory card (see "Removing the cover and bezel" on more than one memory card, repeat...the memory card into the memory card connector. To install memory-module pairs on page 115). 3. c. Installing memory modules Memory modules are fully open. If the LED is lit on page 124). 4. Touch the static protective package containing the memory card to replace the device. 126 IBM System x3850 Type 8863, ...
Service Guide
Page 165
...controller is equivalent to maintain USB capability, make changes through other options in the system information. When you make sure that Enabled is on page 152 for some of installed memory. to disconnecting the device). If you disable a device, it (this choice ...to detect it cannot be able to set the date and time in the server, in -band management functions are reflected in the system information; This choice is selected for the USB Host Controller and USB BIOS Legacy Support...
...controller is equivalent to maintain USB capability, make changes through other options in the system information. When you make sure that Enabled is on page 152 for some of installed memory. to disconnecting the device). If you disable a device, it (this choice ...to detect it cannot be able to set the date and time in the server, in -band management functions are reflected in the system information; This choice is selected for the USB Host Controller and USB BIOS Legacy Support...
Service Guide
Page 177
... owners in accordance with the largest currently supported drives available from its retail version (if available), and may require replacement of the standard memory with respect to indicate that the product is no representation or warranties regarding non-IBM products and services that are offered and ...warranted solely by the third party, not IBM. This label is applied to various products to non-IBM products. Maximum memory may not include user manuals or all hard disk ...
... owners in accordance with the largest currently supported drives available from its retail version (if available), and may require replacement of the standard memory with respect to indicate that the product is no representation or warranties regarding non-IBM products and services that are offered and ...warranted solely by the third party, not IBM. This label is applied to various products to non-IBM products. Maximum memory may not include user manuals or all hard disk ...
Installation Guide
Page 1
...System x3850 Type 8863 Installation Guide Welcome. For detailed information about your server. Yes Install applications, such as IBM systems management software and IBM ServeRAID programs Go to register and profile your server, view the publications on the X-Architecture technology, and it features superior performance, availability, and scalability. Go to the Server Support... buying an IBM System x server. Yes Use ServerGuide to set up and configuring your server on the IBM Web site at: http://www.ibm.com/support Install options: Drives Microprocessors Adapters Memory Cable the ...
...System x3850 Type 8863 Installation Guide Welcome. For detailed information about your server. Yes Install applications, such as IBM systems management software and IBM ServeRAID programs Go to register and profile your server, view the publications on the X-Architecture technology, and it features superior performance, availability, and scalability. Go to the Server Support... buying an IBM System x server. Yes Use ServerGuide to set up and configuring your server on the IBM Web site at: http://www.ibm.com/support Install options: Drives Microprocessors Adapters Memory Cable the ...
Installation Guide
Page 6
... 51 Hard disk drive problems 51 Intermittent problems 52 Keyboard, mouse, or pointing-device problems 52 Memory problems 53 Microprocessor problems 54 Monitor problems 54 Option problems 55 Power problems 56 Serial port problems...documentation 65 Getting help and information from the World Wide Web 66 Software service and support 66 Hardware service and support 66 Notices 67 Edition notice 67 Trademarks 68 Important notes 68 Product recycling and ...Voluntary Control Council for Interference (VCCI) statement . . . 72 Index 73 iv IBM System x3850 Type 8863: Installation Guide
... 51 Hard disk drive problems 51 Intermittent problems 52 Keyboard, mouse, or pointing-device problems 52 Memory problems 53 Microprocessor problems 54 Monitor problems 54 Option problems 55 Power problems 56 Serial port problems...documentation 65 Getting help and information from the World Wide Web 66 Software service and support 66 Hardware service and support 66 Notices 67 Edition notice 67 Trademarks 68 Important notes 68 Product recycling and ...Voluntary Control Council for Interference (VCCI) statement . . . 72 Index 73 iv IBM System x3850 Type 8863: Installation Guide
Installation Guide
Page 16
... of optional features installed and the power-management optional features in pairs v Connectors: Two-way interleaved, four dual inline memory module (DIMM) connectors per 300 m above sea level, or the microprocessor might exceed the average Acoustical noise emissions: values... of the features and specifications of computers will operate. 4 IBM System x3850 Type 8863: Installation Guide Table 1. Features and specifications Microprocessor: v Intel® Xeon™ v 1 MB Level-2 cache v 667 MHz front-side bus (FSB) v Support for Remote Notes: v v v Supervisor Adapter II SlimLine ...
... of optional features installed and the power-management optional features in pairs v Connectors: Two-way interleaved, four dual inline memory module (DIMM) connectors per 300 m above sea level, or the microprocessor might exceed the average Acoustical noise emissions: values... of the features and specifications of computers will operate. 4 IBM System x3850 Type 8863: Installation Guide Table 1. Features and specifications Microprocessor: v Intel® Xeon™ v 1 MB Level-2 cache v 667 MHz front-side bus (FSB) v Support for Remote Notes: v v v Supervisor Adapter II SlimLine ...
Installation Guide
Page 17
...while the server is running. (Orange can grip the component to remove it from or install it in the server. Major components of the System x3850 server Blue on a component indicates touch points, where you can also indicate touch points on hot-swap components.) See the instructions for removing ...installing a specific hot-swap component for any additional procedures that if the server and operating system support hot-swap capability, you remove or install the component. Top cover DIMM Hard disk drive filler panel Memory card Hot-swap fans 92 mm Hot-swap fans 80 mm Hot-swap hard disk ...
...while the server is running. (Orange can grip the component to remove it from or install it in the server. Major components of the System x3850 server Blue on a component indicates touch points, where you can also indicate touch points on hot-swap components.) See the instructions for removing ...installing a specific hot-swap component for any additional procedures that if the server and operating system support hot-swap capability, you remove or install the component. Top cover DIMM Hard disk drive filler panel Memory card Hot-swap fans 92 mm Hot-swap fans 80 mm Hot-swap hard disk ...
Installation Guide
Page 67
... cause screen jitter or wavy, unreadable, rolling, or distorted screen images. Solving problems 55 See the "Server Support" flowchart for service. Chapter 6. If the monitor self-tests show that step must be performed only by "(...Trained service technician only)," that come with the correct screen. Note: Non-IBM monitor cables might cause screen discoloration. v If an action step is preceded by a trained service technician.... which components are field replaceable units (FRU). Whenever memory or an option is installed correctly.
... cause screen jitter or wavy, unreadable, rolling, or distorted screen images. Solving problems 55 See the "Server Support" flowchart for service. Chapter 6. If the monitor self-tests show that step must be performed only by "(...Trained service technician only)," that come with the correct screen. Note: Non-IBM monitor cables might cause screen discoloration. v If an action step is preceded by a trained service technician.... which components are field replaceable units (FRU). Whenever memory or an option is installed correctly.
Installation Guide
Page 68
...v Make sure the memory cassette is fully seated and the locking handle is terminated correctly. - The cables for service. The server does not turn on the IBM Documentation CD. 56 IBM System x3850 Type 8863: Installation Guide Serial port problems For more options than the power supply supports. v See the ... devices before turning on . Turn off . You must be performed only by using an ACPI operating system, call for service. v Make sure that the type of memory that all of the SAS cable, is all external SAS options are connected correctly. -
...v Make sure the memory cassette is fully seated and the locking handle is terminated correctly. - The cables for service. The server does not turn on the IBM Documentation CD. 56 IBM System x3850 Type 8863: Installation Guide Serial port problems For more options than the power supply supports. v See the ... devices before turning on . Turn off . You must be performed only by using an ACPI operating system, call for service. v Make sure that the type of memory that all of the SAS cable, is all external SAS options are connected correctly. -
Installation Guide
Page 81
... framework for 1 000 000 000 bytes. Support (if any standard hard disk drives and population of all program functionality. Some software may differ from IBM. This label is applied to various products to indicate that are offered and warranted solely by the third party, not IBM. Maximum memory may require replacement of the standard...
... framework for 1 000 000 000 bytes. Support (if any standard hard disk drives and population of all program functionality. Some software may differ from IBM. This label is applied to various products to indicate that are offered and warranted solely by the third party, not IBM. Maximum memory may require replacement of the standard...