Quick Reference
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...-paid return bag, and then seal the bag. CAUTION-POTENTIAL INJURY: To reduce risk of fire, use only genuine Lexmark inkjet cartridges with this license/agreement to Lexmark for the life of such problems. Remove the power cord from the electrical outlet before inspecting it. Follow instructions to learn more about recycling. CAUTION...
...-paid return bag, and then seal the bag. CAUTION-POTENTIAL INJURY: To reduce risk of fire, use only genuine Lexmark inkjet cartridges with this license/agreement to Lexmark for the life of such problems. Remove the power cord from the electrical outlet before inspecting it. Follow instructions to learn more about recycling. CAUTION...
Quick Reference
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It also includes information on troubleshooting printer setup issues as well as solving basic networking and faxing problems. Note: Some functions are you to reduce your old printer instead of throwing it here Initial setup instructions • Quick ...bag. • Recycle the product packaging. • Recycle your printer's environmental impact even further. To return an ink cartridge, go to www.lexmark.com/recycle, and then follow the instructions to reduce their environmental impact. Help using the Comprehensive User's Guide installed automatically with the printer software.2...
It also includes information on troubleshooting printer setup issues as well as solving basic networking and faxing problems. Note: Some functions are you to reduce your old printer instead of throwing it here Initial setup instructions • Quick ...bag. • Recycle the product packaging. • Recycle your printer's environmental impact even further. To return an ink cartridge, go to www.lexmark.com/recycle, and then follow the instructions to reduce their environmental impact. Help using the Comprehensive User's Guide installed automatically with the printer software.2...
Quick Reference
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... avoid exposing the ink to print an alignment page. Understanding the parts of the printer Note: Some functions are normal and not an indication of a problem. • The alignment page that is finished. Slide your printer 11 24 Insert each ink cartridge.
... avoid exposing the ink to print an alignment page. Understanding the parts of the printer Note: Some functions are normal and not an indication of a problem. • The alignment page that is finished. Slide your printer 11 24 Insert each ink cartridge.
Quick Reference
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... software Use the LexmarkTM Printer Home (referred to as Printer Home) Lexmark Phone Book (referred to as Phone Book) Abbyy Sprint OCR Lexmark Wireless Setup Utility (referred to as Wireless Setup Utility) Lexmark Tools for Office (referred to as the following: • Select the... of your printer. Speed up the printer on the features of your printer. • Order supplies online. Learn more about the printing problems encountered. • Check the supplies status of the printer. Note: Printing Preferences is installed automatically with your printer. With a document or...
... software Use the LexmarkTM Printer Home (referred to as Printer Home) Lexmark Phone Book (referred to as Phone Book) Abbyy Sprint OCR Lexmark Wireless Setup Utility (referred to as Wireless Setup Utility) Lexmark Tools for Office (referred to as the following: • Select the... of your printer. Speed up the printer on the features of your printer. • Order supplies online. Learn more about the printing problems encountered. • Check the supplies status of the printer. Note: Printing Preferences is installed automatically with your printer. With a document or...
Quick Reference
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... reinstalling the software. Troubleshooting Troubleshooting Before you troubleshoot Use this setting. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer... page 45 • "Software did not appear during installation If the "Before you troubleshoot" checklist does not solve the problem, then try the following : MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE...
... reinstalling the software. Troubleshooting Troubleshooting Before you troubleshoot Use this setting. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer... page 45 • "Software did not appear during installation If the "Before you troubleshoot" checklist does not solve the problem, then try the following : MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE...
Quick Reference
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...CONNECTED TO YOUR PRINTER CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. REMOVE AND REINSTALL THE PRINTER SOFTWARE You may have problems, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular ... only. 1 With a document open the printer. 2 Make sure the cartridges are inserted correctly. Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on the printer. If the cable is missing pages If the "Before you continue to have connected to turn off...
...CONNECTED TO YOUR PRINTER CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. REMOVE AND REINSTALL THE PRINTER SOFTWARE You may have problems, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular ... only. 1 With a document open the printer. 2 Make sure the cartridges are inserted correctly. Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on the printer. If the cable is missing pages If the "Before you continue to have connected to turn off...
Quick Reference
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...More Options > Align Printer An alignment page prints. Printer is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. Press and hold for...supply. 3 After one or more information, see "Replacing ink cartridges" on the computer. Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on page 17. You may have jobs stuck in Sleep mode. Troubleshooting Printer is printing blank pages Blank pages may...
...More Options > Align Printer An alignment page prints. Printer is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. Press and hold for...supply. 3 After one or more information, see "Replacing ink cartridges" on the computer. Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on page 17. You may have jobs stuck in Sleep mode. Troubleshooting Printer is printing blank pages Blank pages may...
Quick Reference
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... up to the correct ports. • Make sure that the cables are connected to at which you hear a dial tone but still have problems sending and receiving faxes, then see the computer documentation. Check the cable connections for the printer. • If the printer is plugged into ... topics in . When a fax has too many errors, the fax may appear in the faxed document if there is the information that you encounter problems sending and receiving faxes, then check the connection first: 1 Check for a dial tone after checking each item. Troubleshooting The Device Manager opens. 4...
... up to the correct ports. • Make sure that the cables are connected to at which you hear a dial tone but still have problems sending and receiving faxes, then see the computer documentation. Check the cable connections for the printer. • If the printer is plugged into ... topics in . When a fax has too many errors, the fax may appear in the faxed document if there is the information that you encounter problems sending and receiving faxes, then check the connection first: 1 Check for a dial tone after checking each item. Troubleshooting The Device Manager opens. 4...
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... the comprehensive User's Guide available on . • The wireless network is working properly. Cannot receive faxes If the "Fax troubleshooting checklist" does not solve the problem, then try connecting to the Internet over a wireless connection. • Your SSID is correct. An error message appears on the location of the printer. Also...
... the comprehensive User's Guide available on . • The wireless network is working properly. Cannot receive faxes If the "Fax troubleshooting checklist" does not solve the problem, then try connecting to the Internet over a wireless connection. • Your SSID is correct. An error message appears on the location of the printer. Also...
Quick Reference
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... 26 hexadecimal characters. All devices on . Many devices can sometimes refresh network connections and resolve connectivity issues. Cannot print over wireless network If you encountered problems while installing, or if your printer does not appear in a WEP key are not sure if your SSID is correct, then run the wireless setup...
... 26 hexadecimal characters. All devices on . Many devices can sometimes refresh network connections and resolve connectivity issues. Cannot print over wireless network If you encountered problems while installing, or if your printer does not appear in a WEP key are not sure if your SSID is correct, then run the wireless setup...
Quick Reference
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... wirelessly. For Macintosh users with an AirPort base station In Mac OS X version 10.5 or later 1 From the Apple menu, navigate to is causing the problem. ASCII characters in the Network Name menu. 2 Write down the SSID. If you can be temporary interference from your computer. 51 MAKE SURE THAT YOUR...
... wirelessly. For Macintosh users with an AirPort base station In Mac OS X version 10.5 or later 1 From the Apple menu, navigate to is causing the problem. ASCII characters in the Network Name menu. 2 Write down the SSID. If you can be temporary interference from your computer. 51 MAKE SURE THAT YOUR...
Quick Reference
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...your Web browser, and then continue to : System Preferences > Network > AirPort b Click Advanced or Configure. The Router entry is a problem with your computer screen when you attempt to print wirelessly. MAKE SURE YOUR OS IS COMPATIBLE WITH WIRELESS PRINTING THROUGH AIRPORT The printer supports ... access point. 2 Type your access point (wireless router) is turned on and is working. • Remove any objects that could be a problem with an access point 1 Type the IP address of the access point in the Network menu. 2 Write down exactly, including any capital letters....
...your Web browser, and then continue to : System Preferences > Network > AirPort b Click Advanced or Configure. The Router entry is a problem with your computer screen when you attempt to print wirelessly. MAKE SURE YOUR OS IS COMPATIBLE WITH WIRELESS PRINTING THROUGH AIRPORT The printer supports ... access point. 2 Type your access point (wireless router) is turned on and is working. • Remove any objects that could be a problem with an access point 1 Type the IP address of the access point in the Network menu. 2 Write down exactly, including any capital letters....
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...and icons 13 location 12 printer does not respond 47 printer features 6 printer models 6 printer printing blank pages 47 printer problems, basic solutions 45 printer software installing 20 printer solutions 44 printers supported 24 printhead aligning 18 printhead access area location 13 printhead... Identification (TTI) setting 38 troubleshooting checking an unresponsive printer 45 contacting customer support 45 fax checklist 48 solving basic printer problems 45 wireless network 49 troubleshooting, fax cannot receive faxes 49 cannot run fax software 49 cannot send faxes 48 troubleshooting, ...
...and icons 13 location 12 printer does not respond 47 printer features 6 printer models 6 printer printing blank pages 47 printer problems, basic solutions 45 printer software installing 20 printer solutions 44 printers supported 24 printhead aligning 18 printhead access area location 13 printhead... Identification (TTI) setting 38 troubleshooting checking an unresponsive printer 45 contacting customer support 45 fax checklist 48 solving basic printer problems 45 wireless network 49 troubleshooting, fax cannot receive faxes 49 cannot run fax software 49 cannot send faxes 48 troubleshooting, ...
User's Guide
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Contents 5 Troubleshooting 131 Before you troubleshoot...131 If Troubleshooting does not solve your problem 131 Setup troubleshooting...131 Understanding printer messages...136 Clearing paper jams...146 Print troubleshooting...153 Copy and scan troubleshooting...155 E-mail troubleshooting...157 Fax troubleshooting...158 Memory card troubleshooting...163 Network troubleshooting...163 Notices...175 Product information...175 Edition notice...175 Power consumption...179 Index...193
Contents 5 Troubleshooting 131 Before you troubleshoot...131 If Troubleshooting does not solve your problem 131 Setup troubleshooting...131 Understanding printer messages...136 Clearing paper jams...146 Print troubleshooting...153 Copy and scan troubleshooting...155 E-mail troubleshooting...157 Fax troubleshooting...158 Memory card troubleshooting...163 Network troubleshooting...163 Notices...175 Product information...175 Edition notice...175 Power consumption...179 Index...193
User's Guide
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... a properly grounded electrical outlet that all cables from the electrical outlet before proceeding. There is near water or wet locations. The safety features of such problems. Remove the power cord from the printer before inspecting it. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of...
... a properly grounded electrical outlet that all cables from the electrical outlet before proceeding. There is near water or wet locations. The safety features of such problems. Remove the power cord from the printer before inspecting it. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of...
User's Guide
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... printer display (depending on your printer Thank you to Sleep mode after the printer has been idle for presentation. Duplexing lets you do encounter any problems along the way, one side of a sheet of paper. • Print on both sides of the paper manually or automatically (depending on your printer. To...
... printer display (depending on your printer Thank you to Sleep mode after the printer has been idle for presentation. Duplexing lets you do encounter any problems along the way, one side of a sheet of paper. • Print on both sides of the paper manually or automatically (depending on your printer. To...
User's Guide
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Click HELP to http://smartsolutions.lexmark.com. http://support.lexmark.com Note: Select your region, and then select your printer 9 What are you looking for and maintaining the printer • Troubleshooting and solving problems Creating and customizing printer solutions, depending on your printer model Help...number • Date purchased • Store where purchased Note: Lift the scanner unit to see the customer support label. Lexmark Support Web site- SmartSolutions User's Guide and Help Go to view basic SmartSolutions information. For updates, check our Web site at http...
Click HELP to http://smartsolutions.lexmark.com. http://support.lexmark.com Note: Select your region, and then select your printer 9 What are you looking for and maintaining the printer • Troubleshooting and solving problems Creating and customizing printer solutions, depending on your printer model Help...number • Date purchased • Store where purchased Note: Lift the scanner unit to see the customer support label. Lexmark Support Web site- SmartSolutions User's Guide and Help Go to view basic SmartSolutions information. For updates, check our Web site at http...
User's Guide
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... Set up the wireless printer on a wireless network. • Change the wireless settings of the printer. Learn more about the printing problems encountered. • Check the supplies status of your printer. Using the printer software 23 If you can edit with the printer software if...contacts. Printer software Use the LexmarkTM Printer Home (referred to as Printer Home) Lexmark Phone Book (referred to as Phone Book) Abbyy Sprint OCR Lexmark Wireless Setup Utility (referred to as Wireless Setup Utility) Lexmark Tools for Office (referred to as Tools for the printer. • Order ...
... Set up the wireless printer on a wireless network. • Change the wireless settings of the printer. Learn more about the printing problems encountered. • Check the supplies status of your printer. Using the printer software 23 If you can edit with the printer software if...contacts. Printer software Use the LexmarkTM Printer Home (referred to as Printer Home) Lexmark Phone Book (referred to as Phone Book) Abbyy Sprint OCR Lexmark Wireless Setup Utility (referred to as Wireless Setup Utility) Lexmark Tools for Office (referred to as Tools for the printer. • Order ...
User's Guide
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...on the computer screen. Reinstalling the printer software When you send a print job, then try uninstalling and reinstalling the printer. If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when you set up the printer ...be downloaded from our Web site. You need to search for your printer model to : Applications > select your printer folder > Web Links > Lexmark Software Updates 2 From the Web site, select your printer and then download the driver. Using the printer software 26 Updating the printer software For ...
...on the computer screen. Reinstalling the printer software When you send a print job, then try uninstalling and reinstalling the printer. If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when you set up the printer ...be downloaded from our Web site. You need to search for your printer model to : Applications > select your printer folder > Web Links > Lexmark Software Updates 2 From the Web site, select your printer and then download the driver. Using the printer software 26 Updating the printer software For ...
User's Guide
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... Only, Double Ring Only, Triple Ring Only, Single or Double Rings Only, Single or Triple Rings Only, Double or Triple Rings Only). If you encounter problems sending and receiving faxes, then make sure you want. If you do not hear a dial tone through both the wall jack and the printer, then...
... Only, Double Ring Only, Triple Ring Only, Single or Double Rings Only, Single or Triple Rings Only, Double or Triple Rings Only). If you encounter problems sending and receiving faxes, then make sure you want. If you do not hear a dial tone through both the wall jack and the printer, then...