McAfee AVDCDE-BA-CA - Active Virus Defense Suite Support and Manuals
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User Guide - Page 18
... applicable • Contents of your software. Comments and feedback
McAfee appreciates your comments about McAfee anti-virus product documentation to reproduce the problem
Download support
To get help with navigating or downloading files from the Network Associates or McAfee websites or FTP sites, call Network Associates Customer Service at: (972) 308-9960. Please address your comments...
User Guide - Page 30
...Guide describes in Adobe Acrobat .PDF format. The VirusScan Administrator's Guide...the specific topic...services. To see within dialog boxes. symbol at the top-right corner in most scanning operations, but if you have trouble...aids for easy navigation and information retrieval.
- A printed Getting Started Guide, which introduces the product, provides installation instructions...electronic services....
User Guide - Page 36
....
36 McAfee VirusScan Anti-Virus Software To install VirusScan software immediately, click Install, then skip to Step 4 on your computer's CD-ROM drive. Installation options
The "Installation steps"section describes how to install VirusScan software with its most online services.
Ë IMPORTANT: If you suspect that your local network, or from files you downloaded, start with Setup...
User Guide - Page 38
..., which Setup or system upgrades require you to reboot your system, see "Determining when you must restart your system if you might still have read the text, click Next> to restart your system. Click Restart System. If you agree to abide by the terms of these cases, Setup will continue from where it needs to continue the installation, then...
User Guide - Page 47
... you the option to update your virus definition files or to the McAfee website-firewall or proxy server settings, for future update operations (see Figure 2-11 on page 177.
User's Guide 47
You can add or configure an update site from which to the McAfee website and download the latest incremental .DAT file updates. Installing VirusScan Software
After the...
User Guide - Page 199
... text box will appear (Figure 6-4). You may not rename either task, open the Specify Password dialog box. To work with the AutoUpgrade and AutoUpdate tasks
The AutoUpgrade task allows you to download and install new program files for your AutoUpdate or AutoUpgrade settings. User's Guide 199 The AutoUpdate task allows you to download and...
User Guide - Page 201
...box provided. Program page 2. Set a password to choose a password you will appear (Figure 6-5). Enter a unique password in the Console toolbar. Figure 6-5. Select the Password protect this task and prevent...protect this task checkbox, then click Password to do this limit by changing the number in the VirusScan control panel. User's Guide 201
The Task Properties dialog box...
User Guide - Page 242
... appears with the AutoUpgrade and AutoUpdate tasks" on page 199. To display the Automatic Upgrade dialog box, follow these steps:
1.
AutoUpgrade Task Properties dialog box To learn how to set a password for the task, see Figure 7-7 on page 204. 2. Updating and Upgrading VirusScan Software
• whether you want it to keep track of its Task...
User Guide - Page 296
..., visit:
http://www.nai.com/asp_set/support/introduction/default.asp Your completed form will go to
technical support, at standard long-distance or...guides, FAQ lists, and release notes • Data file updates and product upgrades via the Network Associates website
296 McAfee VirusScan Anti-Virus Software Central Time • Unrestricted, 24-hour-per -day online access to technical support...
User Guide - Page 297
..., FAQ lists, and release notes
• Data file updates and product upgrades via the Network Associates website
The PrimeSupport Enterprise plan
The PrimeSupport Enterprise plan gives you need to technical support from Monday through Friday, from experienced Network Associates technical support staff members. User's Guide 297
to 5:00 p.m. The PrimeSupport Priority plan has these...
User Guide - Page 298
...
• Online data file updates and product upgrades
Ordering a corporate PrimeSupport plan
To order any PrimeSupport plan, contact your absence
• Optional beta site status, which allow you to designate five people in your organization who your support engineer can help is not available in some parts of this guide.
298 McAfee VirusScan Anti-Virus Software...
User Guide - Page 301
... Network Associates product or after your complimentary 30-day support period expires. User's Guide 301 This plan gives you need additional support, Network Associates offers a variety of other support plans that you the convenience of automatic access to product upgrades via Network Associates online or electronic services.
• Quarterly Disk/CD Plan.
You call a toll-free...
User Guide - Page 302
The specific costs, availability of service, office hours and plan details might apply
Bulletin Board System +49 89 894 28 999 +33 (0)1 ...support options may not be available in several international locations.
Network Associates Support Services
How to reach international home user support
The following table lists telephone numbers for technical support in some locations.
302 McAfee...
User Guide - Page 317
...website at:
http://www.nai.com/asp_set/anti_virus/alerts/faq.asp
User's Guide 317 All InfoPaks listed in your registration request. to 8 P.M.
Support resources
SecureCast service
If you continue to have additional questions about the SecureCast service, consult the SecureCast service FAQ on the web, you receive the error message "1105 Error" or "Database Error: Unable to connect to the...
User Guide - Page 323
...feature also allows you to set a "randomization window" centered on your update time and the demand on its scheduled task when you automate the entire update process. To learn how...downloaded and installed the update files on your network bandwidth.
Q: What happens if my Internet or network connection goes down during an update? User's Guide 323
You can schedule updates for late...
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