Plantronics WG201 Support and Manuals
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Plantronics WG201 Videos
Plantronics WG201 Voyager Pro, MOC, OTE Bluetooth with USB Dongle Video Overview
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Duration: 1:07
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Popular Plantronics WG201 Manual Pages
User Guide - Page 2
Welcome
Congratulations on purchasing your Voyager PRO UC WG201/B (BUA-200 USB Adapter + WH200/B (Voyager® PRO) Headset) Wireless Headset System.
This user guide contains instructions for important product safety information prior to installation or use of the product. Plantronics Voyager PRO UC User Guide Please refer to the separate safety instructions for setting up and using your...
User Guide - Page 3
..., Answering and Ending Calls with Your Headset and Bluetooth Mobile Phone......... 11
6 PerSono® Suite Software 12 Softphone Support 12 Battery Life 12 Settings Screen - Headset and USB Adapter 13 Help for USB Adapter Settings 13 PC Panel Screen 14 Advanced Settings 14 Support Screen 14 Updates 14
7 Troubleshooting and Common Questions 15
Plantronics Voyager PRO UC User Guide
User Guide - Page 4
1 Package Contents and Features
1.1 Voyager PRO UC USB Adapter and Charger
USB Adapter
CD includes: • PerSono® Suite Software • Complete User Guide
USB Charging Cable
AC Charger
1.2 Voyager PRO UC WH200/B Headset
Headset with Pre-Installed Medium Eartip
Soft Gel Eartips (Small & Large) and Foam Eartip Covers
Plantronics Voyager PRO UC User Guide
4
User Guide - Page 5
Voyager PRO UC USB Adapter Features
Pairing Button
Indicator Light
Voyager PRO UC WH200/B Headset Features
Volume Up (+) and Down (-) Buttons (also controls mute)
Call Control Button Micro USB Charging Jack
Dual Microphones with Wind Screens
Eartip
Status Indicator Light
Power On/Off Check Battery Button
Plantronics Voyager PRO UC User Guide
5
User Guide - Page 6
...Plantronics Voyager PRO UC User Guide
6 The indicator light on the headset...174; XP-Service Pack 3 (SP3) or later Microsoft Windows Vista®-Service Pack 1 (SP1) or later
2.2 Charging Headset
1 Connect the AC charger to outlet and headset.
2 Set Up
2.1 ... of your headset with the USB cable the PC must be solid red to indicate the USB adapter is updated with Service Pack levels ...
User Guide - Page 7
... The optional foam eartip cover can replace it a quarter turn to the left. The eartip will stop rotating when it a quarter turn to the right. Gently lift the eartip away from the headpiece.
1
2 To attach a new eartip, align the tabs on the eartip with the slots on the speaker housing. Plantronics Voyager PRO UC User Guide
7
User Guide - Page 8
The indicator light will remain solid red when the headset is powered off.
For your PC screen. Plantronics Voyager PRO UC User Guide
8 The headset indicator light will remain solid red for two seconds to confirm that the headset is powered on but not paired to the headset. Note Once powered off by clicking on the Call Alert that the...
User Guide - Page 9
...Short press volume + or button
Single blue flash
Call indicator light (enable/disable)
With headset powered on Short press call , press and hold the volume + and - buttons simultaneously...Plantronics Voyager PRO UC User Guide
Tone On: ascending tone Off: descending tone None
Three single low tones Single low tone followed by a voice prompt "Mute Off" (in talk mode USB adapter and headset...
User Guide - Page 10
...Plantronics Voyager PRO UC User Guide
10 Short press the power button.
The headset is now in English will flash red and blue.
4 When the pairing light on the USB adapter to avoid damage to use a replacement headset with your replacement headset... S
Less than push on the USB adapter goes solid blue, the headset and the USB adapter are paired. The pairing light will automatically occur....
User Guide - Page 11
... control button for 5 minutes or until the indicator light flashes red and blue. The headset is activated. For most phones select Settings>Tools>Connections> Bluetooth>On.
To answer a call
Short press call
Tap any button to clear the indicator light.
Plantronics Voyager PRO UC User Guide
11 There will flash blue when paired successfully.
See your phones user...
User Guide - Page 12
... approximate charge left in the upper right of the event that you install the PerSono Suite software. You must select "Allow this program to the "new event" tab located in the headset battery.
100%
75%
50%
25%
Less than 5 Mins
Plantronics Voyager PRO UC User Guide
12
You then will see one of the following with your...
User Guide - Page 13
... tone - Mobile Ring Tone Volume - USB Adapter
Feature Audio bandwidth -
All PCs support wideband audio. Settings Screen - Settings -
NOTE Some parameters may appear as described in a small area. Wideband PC
Plantronics Voyager PRO UC User Guide
13 PC Ring tone volume -
PC Ring both headset/PC
Settings Wideband/narrowband On/Off
Default Wideband On
Help for the changes to...
User Guide - Page 14
... every month or once every week. Check For Updates: You can control how frequently the system will be heard. Plantronics Voyager PRO UC User Guide
14
PC Panel Screen
• Choose whether you want PerSono Suite software to launch when you login to Windows.
• See a list of supported softphones running on your system is also shown...
User Guide - Page 15
... button again to connect with your headset and USB reestablish the Bluetooth link by pressing the USB adapter button. Reduce speaking volume on an Microsoft Office Communicator call control button for more information
Plantronics Voyager PRO UC User Guide
15 While on the PC using Microsoft Office Communicator*. Make sure your headset.
Short press the call I hear an...
User Guide - Page 16
... turned on page 11.
Your headset battery is too low. See "Fitting Headset" on page 6.
Plantronics Voyager PRO UC User Guide
16 Make sure that the headset fits properly.
See "Charging Headset" on page 6. Troubleshooting - Make sure headset is sitting correctly on your phone and headset off my ear.
I could not enter my PIN code.
The listening volume is drained...
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