User's Guide
Page 11
... does Telstra® FaxStream® Duet® Work A-6 Set the Distinctive Ringing to ON A-7 x 11 A Troubleshooting and routine maintenance Troubleshooting 11-1 Error messages 11-1 Checking if the machine has faxes in its memory 11-4 Forwarding faxes to another fax machine 11-4 Document jams 11-4 Paper jams 11-5 Paper is jammed inside the machine 11-5 Paper...
... does Telstra® FaxStream® Duet® Work A-6 Set the Distinctive Ringing to ON A-7 x 11 A Troubleshooting and routine maintenance Troubleshooting 11-1 Error messages 11-1 Checking if the machine has faxes in its memory 11-4 Forwarding faxes to another fax machine 11-4 Document jams 11-4 Paper jams 11-5 Paper is jammed inside the machine 11-5 Paper...
User's Guide
Page 89
...Change Drum Soon The drum unit is set BT Call Sign to another mode. See Replacing the drum unit on page A-1. Try sending the fax again or try connecting the machine to On. Wait for a while. Close the back cover of the machine. Re-start printing from Manual...send or receive again. Check the other person's fax Try to cool. During the 11 cooling down mode. Cover is Open The front cover is not completely closed . Data Remaining Print data is too hot. 11 Troubleshooting and routine maintenance Troubleshooting Error messages As with a new one. ERROR MESSAGES...
...Change Drum Soon The drum unit is set BT Call Sign to another mode. See Replacing the drum unit on page A-1. Try sending the fax again or try connecting the machine to On. Wait for a while. Close the back cover of the machine. Re-start printing from Manual...send or receive again. Check the other person's fax Try to cool. During the 11 cooling down mode. Cover is Open The front cover is not completely closed . Data Remaining Print data is too hot. 11 Troubleshooting and routine maintenance Troubleshooting Error messages As with a new one. ERROR MESSAGES...
User's Guide
Page 91
...drum unit assembly. -OR- still print, however, the machine is not the correct size. The machine has a mechanical (Initialize) problem. Troubleshooting and routine maintenance ERROR MESSAGES ERROR MESSAGE CAUSE Out of Memory The machine's memory is not possible. Toner Life End The toner cartridge and ...machine. (See Paper jams on again. If the error message continues leave the machine for several minutes and then try again. -OR- Clear the faxes from the memory. (See Out of paper (Letter or A4) and then press Start. 11 - 3 Replace the toner cartridge with a new ...
...drum unit assembly. -OR- still print, however, the machine is not the correct size. The machine has a mechanical (Initialize) problem. Troubleshooting and routine maintenance ERROR MESSAGES ERROR MESSAGE CAUSE Out of Memory The machine's memory is not possible. Toner Life End The toner cartridge and ...machine. (See Paper jams on again. If the error message continues leave the machine for several minutes and then try again. -OR- Clear the faxes from the memory. (See Out of paper (Letter or A4) and then press Start. 11 - 3 Replace the toner cartridge with a new ...
User's Guide
Page 93
... paper tray opening . 11 IMPORTANT To prevent damage to the machine caused by static electricity, do not touch the electrodes shown in the following diagram. Troubleshooting and routine maintenance 3 Open the front cover. 4 Pull out the drum unit and toner cartridge assembly. The jammed paper may release the paper so you...
... paper tray opening . 11 IMPORTANT To prevent damage to the machine caused by static electricity, do not touch the electrodes shown in the following diagram. Troubleshooting and routine maintenance 3 Open the front cover. 4 Pull out the drum unit and toner cartridge assembly. The jammed paper may release the paper so you...
User's Guide
Page 95
... to open the rear chute cover. Take out the jammed paper if there is jammed inside the drum unit. 11 8 Close the front cover. 11 - 7 Troubleshooting and routine maintenance Paper is any inside the drum unit and toner cartridge assembly 1 Open the front cover. 5 Pull the jammed paper out of the...
... to open the rear chute cover. Take out the jammed paper if there is jammed inside the drum unit. 11 8 Close the front cover. 11 - 7 Troubleshooting and routine maintenance Paper is any inside the drum unit and toner cartridge assembly 1 Open the front cover. 5 Pull the jammed paper out of the...
User's Guide
Page 97
..., call your machine, ask your telephone company to the machine, send a manual fax by a poor telephone connection. Your machine's primary corona wire may be dirty. Wait to hear it answer. Troubleshooting and routine maintenance If you are having difficulty with your machine If you receive. ...machine. If the copy looks good, the problem is still no ringing when you call your faxes look, make a copy to send the fax again. Check the chart below and follow the troubleshooting tips. Ask the other party to see vertical streaks/black lines on page 3-4.) Check for...
..., call your machine, ask your telephone company to the machine, send a manual fax by a poor telephone connection. Your machine's primary corona wire may be dirty. Wait to hear it answer. Troubleshooting and routine maintenance If you are having difficulty with your machine If you receive. ...machine. If the copy looks good, the problem is still no ringing when you call your faxes look, make a copy to send the fax again. Check the chart below and follow the troubleshooting tips. Ask the other party to see vertical streaks/black lines on page 3-4.) Check for...
User's Guide
Page 99
...Guide.) The machine cannot print full pages of your application software. Click Start and then Printers and Faxes. The machine prints unexpectedly or it again. (The machine can print 62 lines per page. Please...The correct printer driver has been installed and selected. -OR- • Check to 4 days without losing faxes stored in the memory.) The machine prints first couple of pages correctly, then some pages have text missing.... for several minutes and then try again. Troubleshooting and routine maintenance DIFFICULTY SUGGESTIONS Printer Difficulties The machine does not print.
...Guide.) The machine cannot print full pages of your application software. Click Start and then Printers and Faxes. The machine prints unexpectedly or it again. (The machine can print 62 lines per page. Please...The correct printer driver has been installed and selected. -OR- • Check to 4 days without losing faxes stored in the memory.) The machine prints first couple of pages correctly, then some pages have text missing.... for several minutes and then try again. Troubleshooting and routine maintenance DIFFICULTY SUGGESTIONS Printer Difficulties The machine does not print.
User's Guide
Page 101
Troubleshooting and routine maintenance Improving the print quality Examples of printer driver Properties. -OR- If this problem occurs when making copies or printing received faxes, turn off Toner Save mode in the Advanced tab of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Faint ABCDEFGH abcdefghijk ABCD abcde 01234 Grey ...
Troubleshooting and routine maintenance Improving the print quality Examples of printer driver Properties. -OR- If this problem occurs when making copies or printing received faxes, turn off Toner Save mode in the Advanced tab of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Faint ABCDEFGH abcdefghijk ABCD abcde 01234 Grey ...
User's Guide
Page 103
... To load paper or other print media is at the home position (▲). If you use paper that you use label sheets for a long time. Troubleshooting and routine maintenance Examples of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Black toner marks across the page ABCDEFGH abcdefghijk ABCD abcde 01234 White...
... To load paper or other print media is at the home position (▲). If you use paper that you use label sheets for a long time. Troubleshooting and routine maintenance Examples of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Black toner marks across the page ABCDEFGH abcdefghijk ABCD abcde 01234 White...
User's Guide
Page 105
...14400 bps. ■ High sets the modem speed at 33600 bps. ■ When you adjust the Equalization for compatibility to reduce the modem speed for fax operations. 1 Press Menu/Set, 2, 0, 1. 1.Compatibility 2 Press ▲ or ▼ to 9600 bps. Note ■ Basic reduces the ...toner cartridge installed in the original carton with your machine. Remove the ADF document output support. Troubleshooting and routine maintenance Compatibility If you are having difficulty sending or receiving a fax due to possible interference on your phone line, you may prefer to use the packing materials...
...14400 bps. ■ High sets the modem speed at 33600 bps. ■ When you adjust the Equalization for compatibility to reduce the modem speed for fax operations. 1 Press Menu/Set, 2, 0, 1. 1.Compatibility 2 Press ▲ or ▼ to 9600 bps. Note ■ Basic reduces the ...toner cartridge installed in the original carton with your machine. Remove the ADF document output support. Troubleshooting and routine maintenance Compatibility If you are having difficulty sending or receiving a fax due to possible interference on your phone line, you may prefer to use the packing materials...
User's Guide
Page 107
... - 19 2 Wipe the outside of the paper tray with isopropyl alcohol and carefully remove dirt from the glass cover and the white bar above it. Troubleshooting and routine maintenance Cleaning the scanner 1 Turn off the machine's power switch. 2 Lift the control panel cover. 3 Moisten a small clean soft, lint-free cloth with...
... - 19 2 Wipe the outside of the paper tray with isopropyl alcohol and carefully remove dirt from the glass cover and the white bar above it. Troubleshooting and routine maintenance Cleaning the scanner 1 Turn off the machine's power switch. 2 Lift the control panel cover. 3 Moisten a small clean soft, lint-free cloth with...
User's Guide
Page 109
... If you have vertical black stripes on them. 4 Reinstall the drum unit and toner cartridge assembly in the machine. 5 Close the front cover. 11 - 21 Troubleshooting and routine maintenance Cleaning the corona wire We recommend placing the drum unit and toner cartridge assembly on a cloth or a large piece of disposable paper...
... If you have vertical black stripes on them. 4 Reinstall the drum unit and toner cartridge assembly in the machine. 5 Close the front cover. 11 - 21 Troubleshooting and routine maintenance Cleaning the corona wire We recommend placing the drum unit and toner cartridge assembly on a cloth or a large piece of disposable paper...
User's Guide
Page 111
... life is shortened. ■ Do not touch the shaded parts shown in properly, the lock lever will work to a level of optimum performance when used . Troubleshooting and routine maintenance 4 Gently rock the toner cartridge from side to side five or six times to distribute the toner evenly inside the cartridge. 5 Remove...
... life is shortened. ■ Do not touch the shaded parts shown in properly, the lock lever will work to a level of optimum performance when used . Troubleshooting and routine maintenance 4 Gently rock the toner cartridge from side to side five or six times to distribute the toner evenly inside the cartridge. 5 Remove...
User's Guide
Page 113
... are extremely HOT! Be sure to unpack the new drum unit until it . CAUTION Just after you have questions, call your local waste disposal office. Troubleshooting and routine maintenance 2 Hold down the lock lever on the left and pull the toner cartridge out of the drum unit. 1 Open the front cover...
... are extremely HOT! Be sure to unpack the new drum unit until it . CAUTION Just after you have questions, call your local waste disposal office. Troubleshooting and routine maintenance 2 Hold down the lock lever on the left and pull the toner cartridge out of the drum unit. 1 Open the front cover...
User's Guide
Page 115
Troubleshooting and routine maintenance 11 11 - 27 Checking the Drum Life You can view the machine's drum life on the LCD. 1 Press Menu/Set, 4, 3. 3.Drum Life Remaining:XXX% 2 Press Stop/Exit.
Troubleshooting and routine maintenance 11 11 - 27 Checking the Drum Life You can view the machine's drum life on the LCD. 1 Press Menu/Set, 4, 3. 3.Drum Life Remaining:XXX% 2 Press Stop/Exit.
User's Guide
Page 162
... OGM A-17 with two-line jack A-19 Telstra® FaxStream® Duet A-5 Text, entering B-11 special characters B-11 Toner cartridge replacing 11-21, 11-22 Troubleshooting 11-1 document jam 11-4 error messages on LCD 11-1 if you are having difficulty incoming calls 11-10 paper handling 11-12 phone line 11...
... OGM A-17 with two-line jack A-19 Telstra® FaxStream® Duet A-5 Text, entering B-11 special characters B-11 Toner cartridge replacing 11-21, 11-22 Troubleshooting 11-1 document jam 11-4 error messages on LCD 11-1 if you are having difficulty incoming calls 11-10 paper handling 11-12 phone line 11...