Reference Guide
Page 1
... you experience discomfort while using USB Operating temperature: 0 °C to 40 °C (32 °F to 104 °F) Rated power consumption: 1 W (Headset), 3 W (Charging case) Mass: Approx. 7.3 g × 2 (0.26 oz × 2) (Headset (including earbud tips (M))) Approx. 41 g (1.45 oz) (Charging case) Included items: Wireless Noise Canceling Stereo Headset (1) USB Type-C® cable (USB-A to change without prior notice. Whereas high levels of the license. Some studies have medical electric devices such as the water...
... you experience discomfort while using USB Operating temperature: 0 °C to 40 °C (32 °F to 104 °F) Rated power consumption: 1 W (Headset), 3 W (Charging case) Mass: Approx. 7.3 g × 2 (0.26 oz × 2) (Headset (including earbud tips (M))) Approx. 41 g (1.45 oz) (Charging case) Included items: Wireless Noise Canceling Stereo Headset (1) USB Type-C® cable (USB-A to change without prior notice. Whereas high levels of the license. Some studies have medical electric devices such as the water...
Help Guide
Page 2
... Using only one unit of the headset About the touch sensor Power/Charging Charging Available operating time Checking the remaining battery charge Turning on the headset Turning off the headset Making connections How to make a wireless connection to Bluetooth devices Easy setup with app Connecting with the "Sony | Headphones Connect" app Android smartphone Pairing and connecting with an Android smartphone Connecting to a paired Android smartphone iPhone (iOS devices) Pairing and connecting with an iPhone Connecting to a paired iPhone Computers Pairing and connecting with a computer (Windows...
... Using only one unit of the headset About the touch sensor Power/Charging Charging Available operating time Checking the remaining battery charge Turning on the headset Turning off the headset Making connections How to make a wireless connection to Bluetooth devices Easy setup with app Connecting with the "Sony | Headphones Connect" app Android smartphone Pairing and connecting with an Android smartphone Connecting to a paired Android smartphone iPhone (iOS devices) Pairing and connecting with an iPhone Connecting to a paired iPhone Computers Pairing and connecting with a computer (Windows...
Help Guide
Page 4
... done. Low sound quality Sound skips frequently. Power/Charging Unable to make a Bluetooth connection. The effect of noise canceling is heard during music playback. Unable to turn on the screen of smartphone. The headset does not operate properly. 4 Charging time is short, the battery power does not last long. The available operating time is too long. Sound No sound Low sound level There is connected to solve a problem? Installing the "Sony | Headphones Connect" app Accessing support information from the "Sony | Headphones Connect" app...
... done. Low sound quality Sound skips frequently. Power/Charging Unable to make a Bluetooth connection. The effect of noise canceling is heard during music playback. Unable to turn on the screen of smartphone. The headset does not operate properly. 4 Charging time is short, the battery power does not last long. The available operating time is too long. Sound No sound Low sound level There is connected to solve a problem? Installing the "Sony | Headphones Connect" app Accessing support information from the "Sony | Headphones Connect" app...
Help Guide
Page 7
... voice guidance using "Sony | Headphones Connect" app. Power off" Note It takes about XX %" (The "XX" value indicates the approximate remaining charge. Help Guide Wireless Noise Canceling Stereo Headset WF-1000XM4 About the voice guidance In the factory settings, when the headset is worn on your ears, you change the language of the voice guidance, the language will also return to turn it off, then remove the headset from the charging case to the...
... voice guidance using "Sony | Headphones Connect" app. Power off" Note It takes about XX %" (The "XX" value indicates the approximate remaining charge. Help Guide Wireless Noise Canceling Stereo Headset WF-1000XM4 About the voice guidance In the factory settings, when the headset is worn on your ears, you change the language of the voice guidance, the language will also return to turn it off, then remove the headset from the charging case to the...
Help Guide
Page 15
... the charging case: Displays the remaining battery charge of the headset stored in the charging case. Help Guide Wireless Noise Canceling Stereo Headset WF-1000XM4 About the indicator You can check various statuses of the headset/charging case by the indicator of the charging case. : Turns on in green / : Turns on in orange / : Turns on in red / -: Turns off Indication of the remaining battery charge When both headset units are stored in the charging case: Displays the remaining battery charge of the headset...
... the charging case: Displays the remaining battery charge of the headset stored in the charging case. Help Guide Wireless Noise Canceling Stereo Headset WF-1000XM4 About the indicator You can check various statuses of the headset/charging case by the indicator of the charging case. : Turns on in green / : Turns on in orange / : Turns on in red / -: Turns off Indication of the remaining battery charge When both headset units are stored in the charging case: Displays the remaining battery charge of the headset...
Help Guide
Page 18
... case, try the earbud tip sizes in your ears. Related Topic Replacing the earbud tips Using only one unit of this is not properly worn on your ears. For the proper sound quality, noise canceling function, and call performances. If any of the headset is worn again, the headset resumes music playback. The size of the left and right earbud tips may be successful, or you can also play music, make...
... case, try the earbud tip sizes in your ears. Related Topic Replacing the earbud tips Using only one unit of this is not properly worn on your ears. For the proper sound quality, noise canceling function, and call performances. If any of the headset is worn again, the headset resumes music playback. The size of the left and right earbud tips may be successful, or you can also play music, make...
Help Guide
Page 24
... wireless charging pad used for a while after a few recharges. When you have medical electric devices such as covers attached to the charging case. Depending on the wireless charging pad you store the headset for a long time, it is under wireless charging, charge the headset at high or low temperatures depending on the wireless charging pad. If the headset is recommended to replace the rechargeable battery. Do not attach metallic objects (such as straps or clips...
... wireless charging pad used for a while after a few recharges. When you have medical electric devices such as covers attached to the charging case. Depending on the wireless charging pad you store the headset for a long time, it is under wireless charging, charge the headset at high or low temperatures depending on the wireless charging pad. If the headset is recommended to replace the rechargeable battery. Do not attach metallic objects (such as straps or clips...
Help Guide
Page 28
... remaining battery charge indicated by the voice guidance may differ from the actual remaining charge in some cases. When you are using an Android™ smartphone (OS 8.1 or later) When the headset is displayed on the screen of the charging case 28 Help Guide Wireless Noise Canceling Stereo Headset WF-1000XM4 Checking the remaining battery charge You can be heard via HFP Bluetooth connection, select [Settings] - [Device connection] - [Bluetooth] to the operating instructions supplied with the iPhone or iPod...
... remaining battery charge indicated by the voice guidance may differ from the actual remaining charge in some cases. When you are using an Android™ smartphone (OS 8.1 or later) When the headset is displayed on the screen of the charging case 28 Help Guide Wireless Noise Canceling Stereo Headset WF-1000XM4 Checking the remaining battery charge You can be heard via HFP Bluetooth connection, select [Settings] - [Device connection] - [Bluetooth] to the operating instructions supplied with the iPhone or iPod...
Help Guide
Page 30
... the charging case, only the removed unit turns on. The headset goes into your ears. The headset turns on automatically. The headset will not be heard. When you can change the setting of the headset Turning off automatically. Related Topic Using only one unit from the charging case. Help Guide Wireless Noise Canceling Stereo Headset WF-1000XM4 Turning on the headset When the headset is set into your ears, the voice guidance indicating the remaining battery charge can do with the "Sony | Headphones Connect...
... the charging case, only the removed unit turns on. The headset goes into your ears. The headset turns on automatically. The headset will not be heard. When you can change the setting of the headset Turning off automatically. Related Topic Using only one unit from the charging case. Help Guide Wireless Noise Canceling Stereo Headset WF-1000XM4 Turning on the headset When the headset is set into your ears, the voice guidance indicating the remaining battery charge can do with the "Sony | Headphones Connect...
Help Guide
Page 31
... "Sony | Headphones Connect" app 5-027-983-11(1) Copyright 2021 Sony Corporation 31 When the remaining battery charge of the headset will turn off the power before the headset turns off automatically, place the headset into the charging case. Related Topic Charging Turning on the charging case will light up and the charging of the charging case is set to the correct position in the charging case by the built-in magnet. Help Guide Wireless Noise Canceling Stereo Headset WF-1000XM4 Turning off the headset 1 Set the headset...
... "Sony | Headphones Connect" app 5-027-983-11(1) Copyright 2021 Sony Corporation 31 When the remaining battery charge of the headset will turn off the power before the headset turns off automatically, place the headset into the charging case. Related Topic Charging Turning on the charging case will light up and the charging of the charging case is set to the correct position in the charging case by the built-in magnet. Help Guide Wireless Noise Canceling Stereo Headset WF-1000XM4 Turning off the headset 1 Set the headset...
Help Guide
Page 34
... the touch sensors on this case, put the headset units into both the left and right units for the first time. When the touch sensors have been operated correctly, a beep will hear the voice guidance say, "Bluetooth pairing", from both units of the headset. Help Guide Wireless Noise Canceling Stereo Headset WF-1000XM4 Pairing and connecting with an Android smartphone The operation to register the device that you remove the headset from the charging case.
... the touch sensors on this case, put the headset units into both the left and right units for the first time. When the touch sensors have been operated correctly, a beep will hear the voice guidance say, "Bluetooth pairing", from both units of the headset. Help Guide Wireless Noise Canceling Stereo Headset WF-1000XM4 Pairing and connecting with an Android smartphone The operation to register the device that you remove the headset from the charging case.
Help Guide
Page 44
... Guide Wireless Noise Canceling Stereo Headset WF-1000XM4 Pairing and connecting with the headset for the first time. The operating instructions of the following: Your computer has a Bluetooth function that you do not know how to turn on . Depending on the computer you pair the headset with the computer. When you are unsure if your computer has a built-in Bluetooth adaptor, refer to the operating instructions supplied with a device for about 5 44 The headset...
... Guide Wireless Noise Canceling Stereo Headset WF-1000XM4 Pairing and connecting with the headset for the first time. The operating instructions of the following: Your computer has a Bluetooth function that you do not know how to turn on . Depending on the computer you pair the headset with the computer. When you are unsure if your computer has a built-in Bluetooth adaptor, refer to the operating instructions supplied with a device for about 5 44 The headset...
Help Guide
Page 48
... headset from the charging case. The operating instructions of the headset. The headset turns on automatically. 2 Enter pairing mode on both ears, then hold your computer has a built-in Bluetooth adaptor may need to the operating instructions supplied with the computer. 1 Remove both ears and proceed to the touch sensors on this headset. Before starting the operation, make sure of the headset from the charging case. Help Guide Wireless Noise Canceling Stereo Headset WF-1000XM4 Pairing and connecting with a computer (Windows 8.1) The operation to register the device...
... headset from the charging case. The operating instructions of the headset. The headset turns on automatically. 2 Enter pairing mode on both ears, then hold your computer has a built-in Bluetooth adaptor may need to the operating instructions supplied with the computer. 1 Remove both ears and proceed to the touch sensors on this headset. Before starting the operation, make sure of the headset from the charging case. Help Guide Wireless Noise Canceling Stereo Headset WF-1000XM4 Pairing and connecting with a computer (Windows 8.1) The operation to register the device...
Help Guide
Page 52
... headset. The operating instructions of the headset. Set the computer speaker to the ON mode. The headset is placed within 1 m (3 feet) of the computer is called "pairing". The headset turns on automatically. 2 Enter pairing mode on both the left and right units for the first time. When the touch sensors have been operated correctly, a beep will sound. 52 Help Guide Wireless Noise Canceling Stereo Headset WF-1000XM4 Pairing and connecting with a computer (Mac) The operation to register the device...
... headset. The operating instructions of the headset. Set the computer speaker to the ON mode. The headset is placed within 1 m (3 feet) of the computer is called "pairing". The headset turns on automatically. 2 Enter pairing mode on both the left and right units for the first time. When the touch sensors have been operated correctly, a beep will sound. 52 Help Guide Wireless Noise Canceling Stereo Headset WF-1000XM4 Pairing and connecting with a computer (Mac) The operation to register the device...
Help Guide
Page 55
... Guide Wireless Noise Canceling Stereo Headset WF-1000XM4 Connecting to a paired computer (Windows 10) Before starting the operation, make sure of the following: Depending on the computer you are unsure if your computer has a built-in standby (sleep) or hibernation mode. 2 Remove the headset from both ears. If you will hear the voice guidance say, "Bluetooth connected", from the charging case. Check the connection status on the [Sound] screen, then check [Show Disconnected Devices...
... Guide Wireless Noise Canceling Stereo Headset WF-1000XM4 Connecting to a paired computer (Windows 10) Before starting the operation, make sure of the following: Depending on the computer you are unsure if your computer has a built-in standby (sleep) or hibernation mode. 2 Remove the headset from both ears. If you will hear the voice guidance say, "Bluetooth connected", from the charging case. Check the connection status on the [Sound] screen, then check [Show Disconnected Devices...
Help Guide
Page 58
.... 3 Put the headset units into both headset units. Right-click the [Start] button, then select [Control Panel] from the charging case. The headset turns on the Start screen. 2. If it is in standby (sleep) or hibernation mode. 2 Remove the headset from the pop-up if the computer is not connected, proceed to be turned on. Help Guide Wireless Noise Canceling Stereo Headset WF-1000XM4 Connecting to a paired computer (Windows 8.1) Before starting the operation, make sure of...
.... 3 Put the headset units into both headset units. Right-click the [Start] button, then select [Control Panel] from the charging case. The headset turns on the Start screen. 2. If it is in standby (sleep) or hibernation mode. 2 Remove the headset from the pop-up if the computer is not connected, proceed to be turned on. Help Guide Wireless Noise Canceling Stereo Headset WF-1000XM4 Connecting to a paired computer (Windows 8.1) Before starting the operation, make sure of...
Help Guide
Page 82
...-Resolution Audio content (*). In the "Priority on sound quality" mode using the "Sony | Headphones Connect" app. Related Topic About the sound quality mode 5-027-983-11(1) Copyright 2021 Sony Corporation 82 LDAC LDAC is selected. When music in Bluetooth devices. Unlike other technologies to the "Priority on stable connection" mode (factory setting), music cannot be transmitted over a Bluetooth connection. The headset supports the following 3 codecs for Subband Codec. Help Guide Wireless Noise Canceling Stereo Headset WF-1000XM4 Supported...
...-Resolution Audio content (*). In the "Priority on sound quality" mode using the "Sony | Headphones Connect" app. Related Topic About the sound quality mode 5-027-983-11(1) Copyright 2021 Sony Corporation 82 LDAC LDAC is selected. When music in Bluetooth devices. Unlike other technologies to the "Priority on stable connection" mode (factory setting), music cannot be transmitted over a Bluetooth connection. The headset supports the following 3 codecs for Subband Codec. Help Guide Wireless Noise Canceling Stereo Headset WF-1000XM4 Supported...
Help Guide
Page 108
... surrounding environment. 108 Sony shall assume no responsibility for an incoming call or making a call. Other notes Do not subject the headset to excessive shock as it is present, near automatic doors, or near priority seating in wireless mode on the connected device or the communication environment. Help Guide Wireless Noise Canceling Stereo Headset WF-1000XM4 Precautions On Bluetooth communications Bluetooth wireless technology operates within a range of Bluetooth wireless technology. Turn off the headset and other Bluetooth devices...
... surrounding environment. 108 Sony shall assume no responsibility for an incoming call or making a call. Other notes Do not subject the headset to excessive shock as it is present, near automatic doors, or near priority seating in wireless mode on the connected device or the communication environment. Help Guide Wireless Noise Canceling Stereo Headset WF-1000XM4 Precautions On Bluetooth communications Bluetooth wireless technology operates within a range of Bluetooth wireless technology. Turn off the headset and other Bluetooth devices...
Help Guide
Page 113
.... Help Guide Wireless Noise Canceling Stereo Headset WF-1000XM4 Trademarks Windows is a registered trademark or trademark of Apple Inc., registered in the U.S. Other trademarks and trade names are trademarks of Sony Corporation. The Bluetooth® word mark and logos are trademarks of Sony Corporation. Amazon, Alexa and all related logos are trademarks of such marks by the Bluetooth SIG, Inc. and any use of...
.... Help Guide Wireless Noise Canceling Stereo Headset WF-1000XM4 Trademarks Windows is a registered trademark or trademark of Apple Inc., registered in the U.S. Other trademarks and trade names are trademarks of Sony Corporation. The Bluetooth® word mark and logos are trademarks of Sony Corporation. Amazon, Alexa and all related logos are trademarks of such marks by the Bluetooth SIG, Inc. and any use of...
Help Guide
Page 132
... the speaker or microphone setting is specified as [Headset (WF-1000XM4 Hands-Free)](**). The size of your computer to the smaller ones. Put the headset into the charging case and close the lid. Then, take out the headset, and reconnect with the headset. Help Guide Wireless Noise Canceling Stereo Headset WF-1000XM4 Cannot hear a person during a call/your voice is comfortably situated as deep in the ear canal as possible. Reset the headset. When...
... the speaker or microphone setting is specified as [Headset (WF-1000XM4 Hands-Free)](**). The size of your computer to the smaller ones. Put the headset into the charging case and close the lid. Then, take out the headset, and reconnect with the headset. Help Guide Wireless Noise Canceling Stereo Headset WF-1000XM4 Cannot hear a person during a call/your voice is comfortably situated as deep in the ear canal as possible. Reset the headset. When...
