Symantec 10765539 - Mail Security For SMTP Support and Manuals
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Planning Guide - Page 3
... software upgrade protection
■ Content Updates for spam and virus definitions, and security signatures that ensure the highest level of protection
■ Global support from the Product Home Page, select the Licensing and Registration link. For example, the Technical Support group works with the other functional areas within Symantec to answer your service is to respond to specific...
Planning Guide - Page 4
...■ Problem description
■ Error messages/log files ■ Troubleshooting performed prior to contacting Symantec ■ Recent software configuration changes and/or network changes
Customer Service
To contact Enterprise Customer Service online, go to assist with Platinum support agreements may contact Platinum Technical Support via phone or online at https://www-secure.symantec.com...
Planning Guide - Page 8
... can access the Control Center to configure and manage email filtering, SMTP routing, system settings, and all Symantec Mail Security for SMTP hosts in your email or groupware server(s).
■ Control Center - Your enterprise-wide deployment of Symantec Mail Security for SMTP can deploy Symantec Mail Security for SMTP in the following ways:
■ Scanner - For example, if two mailboxes...
Planning Guide - Page 11
...management
LDAP integration and
Dynamic group population via any of several supported LDAP
synchronization for policies servers
Expanded variety of actions More than 50 graphical reports that you create or edit.
Changes for Symantec Mail Security for SMTP users
For users of Symantec Mail Security for SMTP 4.1, Version 5.0 provides a host of occurrences to an archival email address...
Planning Guide - Page 12
...and outbound policies for more extensive capabilities for all servers via the Control Center. See the Symantec Mail Security for SMTP Administration Guide for an unlimited number of groups of users....for SMTP 4.1 have been replaced in mail filtering and message handling. Note that many of users based on email addresses, domains, or IP addresses, and customize mail filtering for SMTP ...
Planning Guide - Page 13
In addition to Version 5.0
Symantec Mail Security for SMTP 4.1 Symantec Mail Security for SMTP 5.0
Feature Name
Feature Name
Accounts
Administration
Custom disclaimer
Annotation
Scan policy
Settings > Virus > Exclude Scanning tab
Routing
Settings > Hosts > Edit > SMTP tab
Discontinued features
The following Symantec Mail Security for SMTP Version 5.0 provides significant new and ...
Planning Guide - Page 18
... be used for synchronization purposes, no other filtering products (such as the iPlanet
Directory Server) on your directory infrastructure. SyncService lets Symantec Mail Security for authentication. This is being sent to Spam Quarantine. LDAP compatibility
Symantec Mail Security for SMTP supports LDAP for SMTP to function properly, you should avoid placing the product behind other LDAP...
Planning Guide - Page 19
... allocated to You can then map from the Internet using LDAP SyncService, see the Symantec Mail Security for SMTP should do one host name or IP address as a higherweighted MX record in installations with a single Scanner and low volume email traffic. To prevent spammers from circumventing the new spam-filtering servers, you must to change the DNS...
Planning Guide - Page 20
... updates. 20 Planning your deployment Deployment models
Tomcat and increasing the number of listener and consumer threads in the following figure shows Symantec Mail Security for SMTP deployed at the outermost gateway layer, processing inbound and outbound mail, providing Secure Email Services, and relaying mail to other relay layers or to the user-facing mail server layer. Deployment models...
Planning Guide - Page 21
... server running .
The following figure shows Symantec Mail Security for SMTP cannot be installed on the same computers.
■ Symantec Mail Security for SMTP in a multi-tier gateway deployment, with multiple Scanners in the second tier, including the Control Center and Spam Quarantine databases.
■ Inbound traffic may be load balanced across multiple scanners with this model...
Planning Guide - Page 28
... 2003 (SP1) ■ Windows Server 2003, Japanese version (SP1)
Mail Server/ MTA
■ Microsoft Internet Information Services (IIS) ■ Windows SMTP service
The MTA included with Symantec Mail Security for SMPTP does not support Scanners running on different platforms within the same email filtering evinronment; Note: Symantec Mail Security for SMTP relays mail to mail via POP. 28...
Planning Guide - Page 29
... the Spam Folder Agent, Symantec Mail Security for SMTP Services run Symantec Mail Security for SMTP component on machines running their location.
LDAP
Necessary if you wish to change this, it is recommended that you verify that the Spam Folder Agent runs as the Local System Account, which also run as . Exchange Server 2003 must be installed on machines which gives them...
Planning Guide - Page 30
...file name limit of the following browsers: ■ Microsoft Internet Explorer 6.0 ■ Firefox 1.5
Access privileges
Root access using one of native Solaris tar, GNU tar is required to install Symantec Mail Security for SMTP on Solaris.
It does not provide final mail delivery functions nor client access to existing email servers.
Domain name
A fully qualified domain name is...
Planning Guide - Page 33
...email servers which may not be configured to understand typical usage patterns: ■ Outgoing SMTP ...installation, collect information about your particular deployment will affect system performance. Ideally, inbound and outbound mail...Symantec Mail Security for SMTP affect its performance. Key parameters to identify are running Windows, stopping or disabling Microsoft Indexing Service...
Planning Guide - Page 37
... basic gateway deployment 20 browsers, supported 29, 30
C
Control Center 8 performance considerations 34
D
deployment considerations 17 gateway 20 models 20 multi-tier gateway 21, 22 post-gateway 23
E
email filtering, overview 25 environmental factors that affect performance 33
F
factors that affect performance 32 features 7
discontinued from Symantec Mail Security for SMTP 4.1 13
name changes 13...
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