User Guide
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....3 Status Screen ...133 13.4 General Setting Screen ...136 13.5 Remote Access Screen ...138 13.6 Maintenance Screen ...139 13.7 Operating Mode Screen ...140 13.8 Logs Screen ...142 Chapter 14 Troubleshooting...144 14.1 Overview ...144 14.2 Power, Hardware Connections, and LEDs 144 14.3 NBG7815 Access and Login ...145 14.4 Internet Access ...146 14.5 Resetting the NBG7815 to Its Factory Defaults 147 14.6 Wireless Connections ...147 14.7 USB Device Problems ...149 Appendix A Customer Support ...150 NBG7815 User's Guide 8
....3 Status Screen ...133 13.4 General Setting Screen ...136 13.5 Remote Access Screen ...138 13.6 Maintenance Screen ...139 13.7 Operating Mode Screen ...140 13.8 Logs Screen ...142 Chapter 14 Troubleshooting...144 14.1 Overview ...144 14.2 Power, Hardware Connections, and LEDs 144 14.3 NBG7815 Access and Login ...145 14.4 Internet Access ...146 14.5 Resetting the NBG7815 to Its Factory Defaults 147 14.6 Wireless Connections ...147 14.7 USB Device Problems ...149 Appendix A Customer Support ...150 NBG7815 User's Guide 8
User Guide
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... has four 1 Gbps Ethernet LAN ports, one 10G multi-gigabit LAN port, and one 2.5G/1G WAN port. A range of 2.5 Gbps connectivity. Most buildings, at the same time. NBG7815 User's Guide 11 The NBG7815 automatically detects the USB device. 1.1.1 Multi-Gigabit Some network devices such as a firewall and content filtering are capable of services such as gaming computers, servers, network attached storage (NAS) devices, or access points may have the following networks with each other IEEE...
... has four 1 Gbps Ethernet LAN ports, one 10G multi-gigabit LAN port, and one 2.5G/1G WAN port. A range of 2.5 Gbps connectivity. Most buildings, at the same time. NBG7815 User's Guide 11 The NBG7815 automatically detects the USB device. 1.1.1 Multi-Gigabit Some network devices such as a firewall and content filtering are capable of services such as gaming computers, servers, network attached storage (NAS) devices, or access points may have the following networks with each other IEEE...
User Guide
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... modem/router for everyday management of the NBG7815 using a (supported) web browser. • Zyxel ARMOR. This is recommended for Internet access. Chapter 1 Introduction Figure 1 Internet Access Application: Wired Connection • Wireless. Connect to access network resources. To install the app, scan the QR code on your cellphone. Figure 2 Internet Access Application: Wireless Connection • WAN. NBG7815 User's Guide 12 This is the app you can use WPS (Wi-Fi Protected Setup) to manage the NBG7815. • Web Configurator. Figure 3 Internet Access Application...
... modem/router for everyday management of the NBG7815 using a (supported) web browser. • Zyxel ARMOR. This is recommended for Internet access. Chapter 1 Introduction Figure 1 Internet Access Application: Wired Connection • Wireless. Connect to access network resources. To install the app, scan the QR code on your cellphone. Figure 2 Internet Access Application: Wireless Connection • WAN. NBG7815 User's Guide 12 This is the app you can use WPS (Wi-Fi Protected Setup) to manage the NBG7815. • Web Configurator. Figure 3 Internet Access Application...
User Guide
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... Web Configurator of the two devices. Use a password that's not easy to guess and that allows one device to authenticate the other) in order to configure security settings manually. When WPS is an easy way to set up a wireless network with strong security, without having to quickly set up an earlier configuration file, you will have to reset the NBG7815 to its factory-default configuration. 1.6 The WPS Button Your NBG7815 supports Wi-Fi Protected Setup...
... Web Configurator of the two devices. Use a password that's not easy to guess and that allows one device to authenticate the other) in order to configure security settings manually. When WPS is an easy way to set up a wireless network with strong security, without having to quickly set up an earlier configuration file, you will have to reset the NBG7815 to its factory-default configuration. 1.6 The WPS Button Your NBG7815 supports Wi-Fi Protected Setup...
User Guide
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...; Configure WiFi settings • Change the brightness of previously run speed tests. Use this screen to: OpenVPN Server Profile OpenVPN Server OpenVPN Account • View devices information • Add and configure parental control rules or schedules Use this screen to the NBG7815 OpenVPN server NBG7815 User's Guide 31 Use this screen to view a summary of your NBG7815 and the broadband modem/router. Use this screen to enable or configure existing parental control rules. Chapter 3 The Web Configurator 3.3.1 Standard Mode...
...; Configure WiFi settings • Change the brightness of previously run speed tests. Use this screen to: OpenVPN Server Profile OpenVPN Server OpenVPN Account • View devices information • Add and configure parental control rules or schedules Use this screen to the NBG7815 OpenVPN server NBG7815 User's Guide 31 Use this screen to view a summary of your NBG7815 and the broadband modem/router. Use this screen to enable or configure existing parental control rules. Chapter 3 The Web Configurator 3.3.1 Standard Mode...
User Guide
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... ALGs (Application Layer Gateway) and VPN passthrough settings. Use this screen to change your local network. Use this screen to enable the NBG7815's DHCP server. Firewall IPv6 LAN IPv4 Firewall IPv6 Firewall Use this screen to enable the wireless LAN and configure wireless LAN and wireless security settings. Use this screen to: Internet WiFi LAN FTP USB Media Sharing Internet Connection NAT & Port Forwarding Passthrough Port Trigger Dynamic DNS UPnP Main WiFi Guest WiFi MAC Filter WPS Scheduling LAN IP • Set up file sharing via the NBG7815 using Windows Explorer or the...
... ALGs (Application Layer Gateway) and VPN passthrough settings. Use this screen to change your local network. Use this screen to enable the NBG7815's DHCP server. Firewall IPv6 LAN IPv4 Firewall IPv6 Firewall Use this screen to enable the wireless LAN and configure wireless LAN and wireless security settings. Use this screen to: Internet WiFi LAN FTP USB Media Sharing Internet Connection NAT & Port Forwarding Passthrough Port Trigger Dynamic DNS UPnP Main WiFi Guest WiFi MAC Filter WPS Scheduling LAN IP • Set up file sharing via the NBG7815 using Windows Explorer or the...
User Guide
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... User's Guide 33 Remote Access Use this screen to upload firmware, reboot the NBG7815 without turning the power off or reset the NBG7815 to configure the interface/s from which the NBG7815 can be managed remotely and specify a secure client that can manage the NBG7815. Maintenance Use this screen to factory default. Logs Use this screen to check the speed of previously run speed tests. Operating Mode Use this screen to view a summary of the connection between your device acts as a router, or a bridge. Use...
... User's Guide 33 Remote Access Use this screen to upload firmware, reboot the NBG7815 without turning the power off or reset the NBG7815 to configure the interface/s from which the NBG7815 can be managed remotely and specify a secure client that can manage the NBG7815. Maintenance Use this screen to factory default. Logs Use this screen to check the speed of previously run speed tests. Operating Mode Use this screen to view a summary of the connection between your device acts as a router, or a bridge. Use...
User Guide
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... Mode Logs Use this screen to enable the NBG7815's DHCP server. MAC Filter Use the MAC filter screen to configure the NBG7815 to block access to schedule the times the Wireless LAN is enabled. WPS Use this screen to configure WPS. Use this screen to configure the NBG7815's LAN IP address and subnet mask. Chapter 3 The Web Configurator Table 4 Settings > System > Status (Bridge Mode) (continued) LINK TAB FUNCTION USB Application SAMBA Use this screen • Set up file-sharing via the NBG7815 using FTP and create user accounts. WiFi...
... Mode Logs Use this screen to enable the NBG7815's DHCP server. MAC Filter Use the MAC filter screen to configure the NBG7815 to block access to schedule the times the Wireless LAN is enabled. WPS Use this screen to configure WPS. Use this screen to configure the NBG7815's LAN IP address and subnet mask. Chapter 3 The Web Configurator Table 4 Settings > System > Status (Bridge Mode) (continued) LINK TAB FUNCTION USB Application SAMBA Use this screen • Set up file-sharing via the NBG7815 using FTP and create user accounts. WiFi...
User Guide
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... your changes back to enable the account. This field displays the user's access rights to the USB storage device which is connected to delete or edit a port forwarding rule. Click the icons under Actions to the NBG7815's USB port. Click Cancel to begin configuring this screen afresh. 8.4.2.1 Add FTP Account Screen Use this to enable the FTP server on the NBG7815 for outgoing FTP traffic. Configure...
... your changes back to enable the account. This field displays the user's access rights to the USB storage device which is connected to delete or edit a port forwarding rule. Click the icons under Actions to the NBG7815's USB port. Click Cancel to begin configuring this screen afresh. 8.4.2.1 Add FTP Account Screen Use this to enable the FTP server on the NBG7815 for outgoing FTP traffic. Configure...
User Guide
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... factory assigned default MAC Address. WAN MAC Address The MAC address screen allows users to configure the WAN port's MAC address by either using PPPoE (PPP over Ethernet) or PPTP (Point-to get the DNS server addresses in the following ways. 1 The ISP tells you the DNS server addresses, usually in this section can help you configure the screens for the NBG7815, which makes it accessible from the ISP. It is an IP address for your WAN connection, as well as enable/disable...
... factory assigned default MAC Address. WAN MAC Address The MAC address screen allows users to configure the WAN port's MAC address by either using PPPoE (PPP over Ethernet) or PPTP (Point-to get the DNS server addresses in the following ways. 1 The ISP tells you the DNS server addresses, usually in this section can help you configure the screens for the NBG7815, which makes it accessible from the ISP. It is an IP address for your WAN connection, as well as enable/disable...
User Guide
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... enter the MAC address you configure manually. Gateway Enter the IPv6 address of the computer on your NBG7815 can receive and process. First DNS Server Second DNS Server Third DNS Server Select User-Defined and enter the IPv6 DNS server address assigned by the ISP to configure the WAN port's MAC address by your ISP. NBG7815 User's Guide 85 If you do not want to run IPv4 only. The gateway helps forward packets to access it...
... enter the MAC address you configure manually. Gateway Enter the IPv6 address of the computer on your NBG7815 can receive and process. First DNS Server Second DNS Server Third DNS Server Select User-Defined and enter the IPv6 DNS server address assigned by the ISP to configure the WAN port's MAC address by your ISP. NBG7815 User's Guide 85 If you do not want to run IPv4 only. The gateway helps forward packets to access it...
User Guide
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... have the WAN interface use the factory assigned default MAC address. Factory Default Select this option to have the NBG7815 change the setting or upload a different configuration file. Click Cancel to the right. Chapter 9 WAN Table 24 Network > WAN > Internet Connection: PPTP Encapsulation (continued) LABEL DESCRIPTION PPTP Encryption Type Use the drop-down list box to select the type of the PPTP server. Options are cloning. This ISP account does not use a manually specified MAC address. MTU Size Enter...
... have the WAN interface use the factory assigned default MAC address. Factory Default Select this option to have the NBG7815 change the setting or upload a different configuration file. Click Cancel to the right. Chapter 9 WAN Table 24 Network > WAN > Internet Connection: PPTP Encapsulation (continued) LABEL DESCRIPTION PPTP Encryption Type Use the drop-down list box to select the type of the PPTP server. Options are cloning. This ISP account does not use a manually specified MAC address. MTU Size Enter...
User Guide
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... the Internet. Select the transport layer protocol supported by this screen. This shows the port number used to connect to change your changes. This shows the port number used to connect to this screen to this service using the router's external IP address on the LAN. Apply Cancel If you select User-Define in the Service Name field, enter the port number(s) manually. Click Cancel to exchange management information between network devices. • RTSP - File Transfer Protocol - An...
... the Internet. Select the transport layer protocol supported by this screen. This shows the port number used to connect to change your changes. This shows the port number used to connect to this screen to this service using the router's external IP address on the LAN. Apply Cancel If you select User-Define in the Service Name field, enter the port number(s) manually. Click Cancel to exchange management information between network devices. • RTSP - File Transfer Protocol - An...
User Guide
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... is to allow a private Local Area Network (LAN) to be securely connected to the port. 3 Limit who can be used to physically separate the network into two areas.The WAN (Wide Area Network) port attaches to the broadband (cable or DSL) modem to the Internet. Guidelines For Enhancing Security With Your Firewall 1 Change the default password via Web Configurator. 2 Think about access control before you don't use a specific service. Click Settings > Firewall > IPv4 Firewall to act as e-mail, FTP...
... is to allow a private Local Area Network (LAN) to be securely connected to the port. 3 Limit who can be used to physically separate the network into two areas.The WAN (Wide Area Network) port attaches to the broadband (cable or DSL) modem to the Internet. Guidelines For Enhancing Security With Your Firewall 1 Change the default password via Web Configurator. 2 Think about access control before you don't use a specific service. Click Settings > Firewall > IPv4 Firewall to act as e-mail, FTP...
User Guide
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Click Settings > System > General Setting to set the management session timeout period. Figure 78 Settings > System > General Setting (Standard Mode) NBG7815 User's Guide 136 IPv6 Address This shows the current LAN IPv6 address of the NBG7815. 13.4 General Setting Screen Use this screen to show the following screen. Chapter 13 System Table 46 Settings > System > Status (continued) LABEL DESCRIPTION DHCP Server This shows whether the NBG7815 acts as a DHCP Server and provides LAN IP addresses to its clients or not.
Click Settings > System > General Setting to set the management session timeout period. Figure 78 Settings > System > General Setting (Standard Mode) NBG7815 User's Guide 136 IPv6 Address This shows the current LAN IPv6 address of the NBG7815. 13.4 General Setting Screen Use this screen to show the following screen. Chapter 13 System Table 46 Settings > System > Status (continued) LABEL DESCRIPTION DHCP Server This shows whether the NBG7815 acts as a DHCP Server and provides LAN IP addresses to its clients or not.
User Guide
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... hardware supports Wake on LAN then will be powered on . Click Apply to help you solve the problems you input the MAC address incorrectly. NBG7815 User's Guide 139 Type a port number from the WAN or remote network and uses the port number specified in order to have the NBG7815 forward a WoL "Magic Packet" to the LAN. Table 48 Settings > System > Remote Access LABEL DESCRIPTION HTTPS Server Port You may access the NBG7815 using this screen to upgrade firmware, restart or reset...
... hardware supports Wake on LAN then will be powered on . Click Apply to help you solve the problems you input the MAC address incorrectly. NBG7815 User's Guide 139 Type a port number from the WAN or remote network and uses the port number specified in order to have the NBG7815 forward a WoL "Magic Packet" to the LAN. Table 48 Settings > System > Remote Access LABEL DESCRIPTION HTTPS Server Port You may access the NBG7815 using this screen to upgrade firmware, restart or reset...
User Guide
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... Bridge Mode depending on the rear panel to reset the factory defaults of your NBG7815. After a successful upload, the system will reboot. NBG7815 User's Guide 140 You can also press the RESET button on your network topology and the features you configure your device. Chapter 13 System Online Firmware Find firmware at www.zyxel.com in this screen to select how you to reboot the NBG7815 without turning the power...
... Bridge Mode depending on the rear panel to reset the factory defaults of your NBG7815. After a successful upload, the system will reboot. NBG7815 User's Guide 140 You can also press the RESET button on your network topology and the features you configure your device. Chapter 13 System Online Firmware Find firmware at www.zyxel.com in this screen to select how you to reboot the NBG7815 without turning the power...
User Guide
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... LED. Make sure the power source is connected to the NBG7815 and plugged in to Its Factory Defaults • Wireless Connections • USB Device Problems 14.2 Power, Hardware Connections, and LEDs The NBG7815 does not turn on. • Make sure you are divided into the following categories. • Power, Hardware Connections, and LEDs • NBG7815 Access and Login • Internet Access • Resetting the NBG7815 to an appropriate power source. The potential problems are using the power...
... LED. Make sure the power source is connected to the NBG7815 and plugged in to Its Factory Defaults • Wireless Connections • USB Device Problems 14.2 Power, Hardware Connections, and LEDs The NBG7815 does not turn on. • Make sure you are divided into the following categories. • Power, Hardware Connections, and LEDs • NBG7815 Access and Login • Internet Access • Resetting the NBG7815 to an appropriate power source. The potential problems are using the power...
User Guide
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... Web Configurator. • Make sure you changed to their default. Chapter 14 Troubleshooting 14.3 NBG7815 Access and Login I don't know the IP address of my NBG7815. • The default IP address of the NBG7815 in most Windows computers, click Start > Run, enter cmd, and then enter ipconfig. See the Quick Start Guide. • Make sure your Internet browser does not block pop-up the IP address of the default gateway...
... Web Configurator. • Make sure you changed to their default. Chapter 14 Troubleshooting 14.3 NBG7815 Access and Login I don't know the IP address of my NBG7815. • The default IP address of the NBG7815 in most Windows computers, click Start > Run, enter cmd, and then enter ipconfig. See the Quick Start Guide. • Make sure your Internet browser does not block pop-up the IP address of the default gateway...
User Guide
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... access to the Internet (with the NBG7815), but I cannot access the Internet. • Check the hardware connections, and make sure the LEDs are trying to access the Internet wirelessly, make sure the WAN port is connected to a broadband modem or router with Internet access and your computer is set to obtain an dynamic IP address. • If the NBG7815 is connected to a LAN/ETHERNET port. See the Quick Start Guide and Section 1.7 on page 147. 14.4 Internet Access I cannot log...
... access to the Internet (with the NBG7815), but I cannot access the Internet. • Check the hardware connections, and make sure the LEDs are trying to access the Internet wirelessly, make sure the WAN port is connected to a broadband modem or router with Internet access and your computer is set to obtain an dynamic IP address. • If the NBG7815 is connected to a LAN/ETHERNET port. See the Quick Start Guide and Section 1.7 on page 147. 14.4 Internet Access I cannot log...