Question posted by mrstiggywinkle on September 2nd, 2012
What Is Aa Policy Regarding 'passengers Of Size' (obese)?
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Current Answers
Answer #1: Posted by latempe28 on September 5th, 2012 2:03 PM
latempe28
Member since:
June 28th, 2012 Points: 612,040
Member since:
June 28th, 2012 Points: 612,040
http://www.aa.com/i18n/travelInformation/specialAssistance/extraSpace.jsp
Customers Requiring Extra Space
For the safety and comfort of all customers, we have aligned our seating accommodation policies with other major airlines regarding customers who may require more than one seat because they are:
We encourage customers to address their seating needs when booking the original reservation. If you meet the above criteria, one of our Reservations representatives will ensure that you receive two adjacent seats at the same rate for each seat.
At the Airport
If you meet any of the above criteria and have not booked an extra seat in advance, please see an airport agent. If seats are available in your ticketed cabin, you may be accommodated in the same cabin next to an empty seat. The additional seating must be available without downgrading or unseating another customer. If time allows, and upon payment of the fare difference, you may be offered a seat in a higher class of service that may provide more space*.
If additional seating is not available, you may purchase a second adjacent seat on a different flight. The fare for the second seat will be the same as the original seat.
For the safety and comfort of all customers, we have aligned our seating accommodation policies with other major airlines regarding customers who may require more than one seat because they are:
- Unable to fit into a single seat in their ticketed cabin and/or
- Unable to properly buckle their seatbelt using a single seatbelt extender (available upon request from a flight attendant) and/or
- Unable to lower both armrests without encroaching upon the adjacent seating space or another customer.
We encourage customers to address their seating needs when booking the original reservation. If you meet the above criteria, one of our Reservations representatives will ensure that you receive two adjacent seats at the same rate for each seat.
At the Airport
If you meet any of the above criteria and have not booked an extra seat in advance, please see an airport agent. If seats are available in your ticketed cabin, you may be accommodated in the same cabin next to an empty seat. The additional seating must be available without downgrading or unseating another customer. If time allows, and upon payment of the fare difference, you may be offered a seat in a higher class of service that may provide more space*.
If additional seating is not available, you may purchase a second adjacent seat on a different flight. The fare for the second seat will be the same as the original seat.
American Airlines Knowledge Base Results
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Baggage Allowance
...AA is limited to the size of a hard-sided golf case. - Each checked bag in a hard-sided case built for transporting firearms and ammunition on board, information regarding the size... harness and tank pressure gauge. Our Passenger Reservations personnel (1-800-433-7300) will...per piece for sports equipment being transported. This policy is three rifles/shotguns or five pistols/revolvers ... -
American Airlines Carry-on Baggage Allowance Information On AA.com
... passenger as long as book bag or tote that don't fit in the bag comfortably so that it closes completely. All carry-on the aircraft. Items must be submitted for current policies regarding ... personal item Exceptions to travel -size toiletries. See www.aa.com/children Pets A pet kennel or container that the liquid was purchased on baggage. See www.aa.com/pets for a total of... -
Customer Service FAQs
... ticket by mailing in our Privacy Policy What information do you or your damage... refund will I be using ? All size measurements are American Airlines Liability Limitations for ...the rules of the airport from American Airlines regarding fares, news, and special offers. Pets ...permission, we occasionally send you want to AA Passenger Refunds I am not receiving emails from our...
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