Question posted by rclark39 on November 1st, 2014
I Am No Longer Using There Games Yet They Continue To Charge Me With My Credit C
I am no longer on facebook I closed it I played big fish games while on face book I am still being charged for games with my credit card that I no longer play Why would they continue to charge me
Current Answers
Answer #1: Posted by BusterDoogen on November 1st, 2014 3:31 PM
I suggest you contact CS@ Phone: 206-213-5753
- How to reach a live person:
- Just press 0 when recording begins
- Hours of Operation:
- Mon-Fri: 9am-5:30pm PT
I hope this is helpful to you!
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!
Answer #2: Posted by BigFishSupport on November 4th, 2014 12:25 PM
Hi rclark39,
I'm sorry to hear that you're seeing unwanted charges. For assistance with this, please contact us here:
https://bigfishgames.custhelp.com/app/ask
Since all of our support is done via e-mail, once your Customer Support ticket has been successfully submitted, you'll receive an email confirmation letting you know we got it.
Our Reps will be more than happy to look into this issue for you.
I'm sorry to hear that you're seeing unwanted charges. For assistance with this, please contact us here:
https://bigfishgames.custhelp.com/app/ask
Since all of our support is done via e-mail, once your Customer Support ticket has been successfully submitted, you'll receive an email confirmation letting you know we got it.
Our Reps will be more than happy to look into this issue for you.
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