Question posted by rclark39 on November 1st, 2014

I Am No Longer Using There Games Yet They Continue To Charge Me With My Credit C

I am no longer on facebook I closed it I played big fish games while on face book I am still being charged for games with my credit card that I no longer play Why would they continue to charge me

Current Answers

Answer #1: Posted by BusterDoogen on November 1st, 2014 3:31 PM
This answer was accepted by the poster of the original question.
BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,437
1,100
points
I suggest you contact CS@ Phone: 206-213-5753
  • How to reach a live person:
    • Just press 0 when recording begins
  • Hours of Operation:
    • Mon-Fri: 9am-5:30pm PT

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Answer #2: Posted by BigFishSupport on November 4th, 2014 12:25 PM
BigFishSupport

Member since:
July 2nd, 2014

Points: 1,400
100
points
Hi rclark39,

I'm sorry to hear that you're seeing unwanted charges. For assistance with this, please contact us here:

https://bigfishgames.custhelp.com/app/ask

Since all of our support is done via e-mail, once your Customer Support ticket has been successfully submitted, you'll receive an email confirmation letting you know we got it.

Our Reps will be more than happy to look into this issue for you.

Similar Questions

Credit Card Charges
Why is my credit card being charged $7.14 each month for big fish games that are free to download?
(Posted by debbiecombden 9 years ago)
Charged To Credit Card But Did Not Receive Games.
I received a confirmation of 3 different games, but not able to dowload them. How can this be rectif...
(Posted by lou13jen24 9 years ago)
Unable To Use Game Manager Icon. Can't Install Alex Hunter And Cadenza
Game Manager icon will no longer function. Alex Hunter and Cadenza downloaded but will not install a...
(Posted by aviatorex1 9 years ago)
Why Does Big Fish Take Money From My Credit Card After Ordering Only 1 Game?
Big Fish Games is stealing R50 from my credit card every month after ordering only 1 game of R50 fro...
(Posted by hjddevos 12 years ago)
Ask a New Question
Use the box below to post a new question about Big Fish Games.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Big Fish Games Reviews

View thousands of Big Fish Games user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Big Fish Games customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Big Fish Games customer service rankings, employee comments and much more from our sister site.