Question posted by dalemoliterno on May 11th, 2015

Cancel My Big Fish Account

I have been billed for 3 months for a big fish game that I do not have Stop billing me now. you should refund all money you have collected from my credit card. Dale Moliterno ([email protected]

Current Answers

Answer #1: Posted by Odin on May 11th, 2015 12:16 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,670
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It may be wise to dispute pending charges with your credit card company, but that may not help you with respect to monies already collected.

To cancel your account, follow these instructions.

To pursue your refund, first phone Big Fish's customer service at 206-213-5753. If you don't receive an immediate refund, follow up with corporate, preferably by snailmail or fax:

Big Fish Games
333 Elliott Avenue West
Suite 200
Seattle, AZ 98119
United States
Phone: 206-213-5753
Fax: 206-213-3696

If necessary, you can complain to Arizona's Attorney General at 602-542-85007.



Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by TheWiz on May 11th, 2015 12:03 PM
TheWiz

Member since:
October 13th, 2011

Points: 25,383,434
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I recommend just disputing the charges with your credit card company.

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