Question posted by togliere on January 27th, 2012
How To Get A Refund For A Game Purchase That Isn't Working
Purchased Nancy Drew Danger on Deception Island and it isn't working. I uninstalled it 3 times and reinstalled it, and it wont load. I would like to get my game credit back.
Current Answers
Answer #1: Posted by BigFishGamesSupport on January 27th, 2012 6:28 PM
BigFishGamesSupport
Member since:
June 27th, 2011 Points: 270,120
Member since:
June 27th, 2011 Points: 270,120
This sounds like it might be a technical issue, and our customer support is really good with this sort of thing. Customer Support can also help you with a refund if they aren't able to get the game working. The fastest way to get this resolved is to contact them here:
Just complete the request, click "Continue," and then click "Submit Question." We'll get back to you as soon as possible so that you can get back to your games!
Looking for assistance for Big Fish Games? Contact us directly here: http://bigfi.sh/CShelp
Similar Questions
Can I Use My Game Credits On My Kindle Fire
(Posted by bl6808 10 years ago)
How Can I Use Big Fish Game Credits On My Ipad?
(Posted by Anonymous-120187 10 years ago)
Nancy Drew Game Problem!
so i just bought and downloaded a nancy drew game today and i try to play it and it just freezes on ...
so i just bought and downloaded a nancy drew game today and i try to play it and it just freezes on ...
(Posted by slahtida 11 years ago)
Big Fish Games Website Wont Load
The big fish games website is not loading on my Macbook. After typing www.bigfishgames.com in the br...
The big fish games website is not loading on my Macbook. After typing www.bigfishgames.com in the br...
(Posted by avmail 11 years ago)
Game Bought Will Not Work Wrote 3 Times So Far To No Avial
(Posted by spetrey 12 years ago)