Question posted by quintonbutler on March 4th, 2013
How Do I Get My Refund For A Game I Purchased On The 26th Of Nov.?
On The 26th Of November In 2012, i Used My Debit Card To Purchase A Game That Never Downloaded At All... So Therefore I Cancelled My Services Immediately... As Time Progressed, I Noticed That I Was Being Charged For A Game That I Discontinued And I Am Still Being Charged Even To This Date. I Am Again Cancelling My Services And I Would Like To Be Refunded The Monies That You Have charged My Account Since November Of 2012.... Thank You In Advance For Your Prompt Response, Quinton B. Butler
Current Answers
Answer #1: Posted by tmckelvey82 on March 4th, 2013 9:57 AM
tmckelvey82
Member since:
November 2nd, 2011 Points: 359,840
Member since:
November 2nd, 2011 Points: 359,840
While we are not Big Fish Games, I can try to help you get in touch with them. Your best bet will be to try and contact customer service to get a refund. They should help you in any way they can. Click the link below for a form to fill out in regards to your customer service request or scroll down the page for other contact information. I hope this helps you!
http://bigfishgames.custhelp.com/app/ask/session/L3RpbWUvMTM2MjQxNjA5OS9zaWQvWXJPVmlra2w%3D
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Thank you!
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