Question posted by jorlbradford on August 23rd, 2011
Just Upgraded My Pc With A New Cpu, Motherboard, Memory & Gaming Card & Now Game
will not initiate but request me to enter a sceurity code. Apparently my PC upgrade has altered my profile according to the Big Fish. I un-installed a game & re-installed it from my CD copy but get the same question at initiation time. I cannot submit a question via their HELP menu as I get java script errors on their code & I assume you must be a paid up & current monthly member before they will talk to you but they certainly take your money without talking to you! I need some security code to enter for the games to initiate?
Current Answers
Answer #1: Posted by BigFishGamesSupport on August 23rd, 2011 1:19 PM
BigFishGamesSupport
Member since:
June 27th, 2011 Points: 270,120
Member since:
June 27th, 2011 Points: 270,120
You can absolutely contact customer support without being a Big Fish Game Club member. Technical support is always free!
This sounds like the sort of thing that our technical support specialists can definitely help out with. The best way to contact them is through this page:
http://bigfi.sh/CShelp
This sounds like the sort of thing that our technical support specialists can definitely help out with. The best way to contact them is through this page:
http://bigfi.sh/CShelp
Please let me know if this doesn't work for you, though, because we definitely want to make sure that you get the information that you need to get back to your games!
Looking for assistance for Big Fish Games? Contact us directly here: http://bigfi.sh/CShelp
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