Question posted by barbpoetzsch on January 19th, 2023
Sound Is Distorted
Sound is off on one of my games. Can I fix that?
Current Answers
Answer #1: Posted by MercedesAMG on January 19th, 2023 8:05 AM
MercedesAMG
Member since:
January 26th, 2013 Points: 193,710
Member since:
January 26th, 2013 Points: 193,710
If you are experiencing distorted sound on a Big Fish Games title, there are a few things you can try to fix the issue:
- Check your speaker or headphone connection: Make sure your speakers or headphones are properly plugged in and turned on.
- Update your game: Go to the Big Fish Games website and check if there is an update available for the game. If there is, download and install the update.
- Check your computer's audio settings: Make sure your computer's audio settings are properly configured. Go to your computer's sound settings and ensure that the correct audio device is selected.
- Check your game's audio settings: Some games have their own audio settings that can be adjusted. Check the game's options or settings menu to see if there is a way to adjust the audio.
- Restart your computer: Sometimes, a simple restart can fix the issue.
- Reinstall the game: If none of the above steps work, try uninstalling the game and then reinstalling it.
- Try disabling any audio enhancement software on your computer.
- Try to run the game in compatibility mode
If none of these steps work, you may want to contact Big Fish Games customer support for further assistance. They will be able to check the game's specific settings and can provide you with more information on how to fix the issue.
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Answer #2: Posted by SonuKumar on January 19th, 2023 8:55 AM
SonuKumar
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May 9th, 2021 Points: 16,598,000
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Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
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