Question posted by kathyschilt on August 20th, 2011
Unable To Open Game
purchased V V New Believers 7/17 and have yet to be able to play. CD loads w/o problem but will only open as thumbnail. Received loaded replacement CD but with same results. Screen resolution set to highest. Have uninstalled and reinstalled GM and games. Have no problem with other game CDs, only these. What do I do now????
Current Answers
Answer #1: Posted by BigFishGamesSupport on August 22nd, 2011 12:01 PM
BigFishGamesSupport
Member since:
June 27th, 2011 Points: 270,120
Member since:
June 27th, 2011 Points: 270,120
There are a couple of things that could be going on here, but our customer support is really good at getting to the bottom of this sort of thing. The fastest way to get this resolved so you can get back to your games is to contact them here:
Just complete the request, click "Continue," and then click "Submit Question." We'll get back to you as soon as possible so that you can get back to your games!
Looking for assistance for Big Fish Games? Contact us directly here: http://bigfi.sh/CShelp
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