Question posted by lmarcelonis on December 1st, 2020
Hello, I Reached Out Over A Month Ago And Have Not Had A Response.
Current Answers
Answer #1: Posted by Odin on December 1st, 2020 11:14 AM
- You haven't indicated whether you've tried contact by phone. If not, use the contact information at https://www.contacthelp.com/del%20taco/customer-service. If you have already, call back and (politely) ask for a manager. If no satisfactory resolution . . .
- Complain to corporate; use the corporate contact information at http://www.corporateofficeowl.com/del%20taco/Corporate%20Office.Complain to your state's consumer protection agency: see https://www.usa.gov/state-consumer.
- Complain to the United States Consumer Financial Protection Bureau at
https://www.consumerfinance.gov/complaint/getting-started/.
Consider filing a dispute with your credit/debit card company.. But bear in mind that even if the card company reverses the charge, the merchant may bypass your credit card company and pursue the charge in other ways.
In addition, you may want to consider a review/complaint site like www.complaintsboard.com/, http://www.consumeraffairs.com/, or https://www.yelp.com/, each of which may get action from the offending companies
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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