Dell STUDIO XPS 16 Support Question
Dell STUDIO XPS 16 Support Question
Find answers below for this question about Dell STUDIO XPS 16 - OBSIDIAN - NOTEBOOK.Need a Dell STUDIO XPS 16 manual? We have 2 online manuals for this item!
Question posted by friartuck on September 12th, 2013
Cannot See Anything On The Screen Of My Laptop
I hear the windows starting sound but nothing on the screen
Current Answers
Answer #1: Posted by RathishC on September 12th, 2013 9:52 PM
RathishC
Member since:
June 19th, 2012 Points: 2,516,090
Member since:
June 19th, 2012 Points: 2,516,090
Hi Friartuck,
Rathish C
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click Here
I would request you to run the Pre-boot system assessment test to check the Hardware functionality on the system.
While holding down the FN key switch on the computer till you see the test running on the screen:
You can refer the Dell Article 266787 on http://dell.to/17EbZmU
If you are unable able to see the color bars, while the diagnostics are running, then it may be an issue with the LCD screen. Would request you to connect an external monitor and check the display on the monitor screen.
If the color bars are displayed, then there is no issue with LCD.
Let the test run and please let me know if you get any error message.
You can also refer to the link for No Display issue:
You can refer the Dell Article 266826 on http://dell.to/17EbZmU
Please respond for further assistance.
Thanks & RegardsRathish C
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click Here
Related Dell STUDIO XPS 16 Manual Pages
Setup Guide - Page 5
... Your Studio XPS Laptop 5 Before Setting Up Your Studio XPS 5 Connecting the AC Adapter 6 Connecting the Network Cable (Optional 6 Turning on Your Studio XPS 6 Using the Wireless Button 7 Windows Vista® Setup 7 Connecting to the Internet (Optional 8 Setting up the TV Tuner (Optional) (Availability Varies by Regions 10 Setting Up the 5.1 Audio Connections 11
Using Your Studio XPS 12...
Setup Guide - Page 7
... can damage the computer or cause a fire. Before Setting Up Your Studio XPS
When positioning your Studio XPS. You should never put your Dell™ computer in the air vents.
Restricting airflow around your Studio XPS™ 1640 and connect peripherals. Setting Up Your Studio XPS Laptop
This section provides information to help you leave at least 10.2 cm...
Setup Guide - Page 8
... and power strips vary among countries. Using an incompatible cable or incorrectly connecting the cable to the Studio XPS and then plug it into a wall outlet or surge protector.
Turning on Your Studio XPS
6 Setting Up Your Studio XPS Laptop
Connecting the AC Adapter
Connect the AC adapter to a power strip or electrical outlet may cause fire...
Setup Guide - Page 9
...Your Studio XPS Laptop
To turn on your Studio XPS, lightly press the power button on the center control cover and then release. This button allows you to quickly turn on wireless, with Windows ...time. Windows Vista® Setup
Your Studio XPS is preconfigured with the computer turned on, lightly touch the wireless symbol on the center control cover and then release. The screens will ...
Setup Guide - Page 10
... router for setup instructions and see "Setting Up Your Internet Connection" on page 9.
8
Setting Up a Wireless Connection
4
3 2 1
1. Setting Up Your Studio XPS Laptop
Connecting to the Internet, you need a network connection or an external modem and an Internet service provider (ISP). To connect to the Internet (Optional)
NOTE: ...
Setup Guide - Page 11
...Studio XPS Laptop
Before you can help you get one.
1. Follow the instructions on your desktop or if you want to your ISP information ready.
If you need to connect to set up an Internet connection with a provided ISP desktop shortcut:
1. Click Start...on the Microsoft® Windows® desktop.
3. NOTE: If you do not have an ISP icon on the screen to check the service ...
Setup Guide - Page 12
...or ISDN. NOTE: If you are launching the Media Center for the first time.
Follow the instructions on the screen and use the setup information provided by Regions)
You can set up , depending on the desktop.
• ... know which type of connection to complete the setup. b. Setting Up Your Studio XPS Laptop
4. To set up TV → Confirm Your Region and follow the instructions given
10
Setup Guide - Page 13
... Tasks → Settings → TV → Set up the 5.1 audio connections:
Click Start → Control Panel → Additional Options. Click the middle headphone icon, select Device: ... Setup screen, choose Configure tuners, TV signal, and Guide.
--Click Next and confirm your front speaker cable to the right audio out/ headphone connector.
11 Setting Up Your Studio XPS Laptop
Setting Up...
Setup Guide - Page 14
... data, never turn on wireless, with the computer turned on, lightly touch the wireless symbol on the center control cover and then release. Using Your Studio XPS
Your Studio XPS has several indicators, buttons, and features that provide information at-a-glance and time-saving shortcuts for common tasks. A flashing light indicates hard drive
activity...
Setup Guide - Page 15
... wireless symbol or right-click the Bluetooth icon in the notification area of your desktop, and click Disable Bluetooth Radio.
3
WiFi status light - Using Your Studio XPS 13 Turns on the center control cover and then release.
To turn on wireless, with the computer turned on, lightly touch the wireless symbol on...
Setup Guide - Page 18
...indicate the following:
On Battery Power:
• Solid white - NOTE: If the Studio XPS is turned to powered off or sleep state while the USB device is running on...16
NOTE: The USB PowerShare will be used for charging USB devices when the computer is in again to charge the device. battery is critically low
• Blinking white - Connects to
the AC adapter which powers the Studio
XPS...
Setup Guide - Page 33
.... Click End Task. If the computer stops responding - Turn your Studio XPS off and then restart your mouse, press the power button for an earlier Microsoft® Windows® operating system -
Follow the instructions on the disc (CD or DVD). Click Applications.
3.
Click Start → Control Panel→ Programs→ Use an older program...
Setup Guide - Page 34
...the program.
--If necessary, uninstall and then reinstall the program.
--Write down your Studio XPS through the Start menu. • Check the software documentation or contact the software manufacturer for troubleshooting ...If you are unable to get a response by pressing a key on your Studio XPS.
32
--Ensure that your
Studio XPS. • Save and close any open files or programs
and shut down ...
Setup Guide - Page 38
... assistance. See the System Setup section in "Lockups and Software Problems" on (or restart) your Studio XPS cannot display a screen image, running the diagnostics will beep while testing the display.
The diagnostics will start testing the display.
Review your Studio XPS, perform the checks in Dell Technology Guide.
If the display still does not show anything...
Setup Guide - Page 41
... data files.
• Dell Factory Image Restore returns your hard drive to the operating state it to your Studio XPS are completely reversible. Any changes that System Restore makes to restore your Studio XPS to the Windows Classic view. Use the disc only if System Restore did not resolve your operating system problem.
• If...
Setup Guide - Page 43
...Studio XPS. Select the checkbox to confirm that you may take five or more minutes to complete. A message appears when the operating system and factory-installed applications have been restored to access the Vista Advanced Boot Options Window.
2.
The System Recovery Options window appears.
4. The Dell Factory Image Restore welcome screen... you received your Studio XPS-including data files-...
Setup Guide - Page 45
... screen to the devices specified in the system setup program.
6. Press any open files and exit any key to Boot from CD-ROM. NOTE: The next steps change the boot sequence for one to two hours to wait until you see the Microsoft® Windows® desktop; On the next start-up, your Studio XPS...
Setup Guide - Page 52
run a diagnostic program for your Studio XPS, reinstall notebook system software, or update drivers for your warranty.
the Dell Technology Guide installed on the Dell™ Support website at support.dell.com. reinstall or replace a worn or defective part.
NOTE: In some countries, opening and replacing parts of your Studio XPS may void your computer, and...
Service Manual - Page 12
...computer defaults. 6.
The File Download window appears. 6.
The file icon appears on the screen.
Remove the BIOS upgrade CD from ...window appears, click Yes, I Accept this program to Contents Page
Locate the latest BIOS update file for your desktop. 8. Click Save this Agreement. Back to disk and then click OK. Back to Contents Page
Flashing the BIOS
Dell™ Studio XPS...
Service Manual - Page 43
...see Removing the Processor Heat Sink).
7. Remove the audio board (see Removing the Display Assembly).
16. Disconnect the right power/battery light cable, left power/battery light cable, display cable, and...computer and out of the computer. Back to Contents Page
System Board
Dell™ Studio XPS™ 1640 Service Manual Removing the System Board Replacing the System Board
CAUTION: Before...
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