Question posted by tammyharris143 on April 13th, 2023
Their Food Is Cool And Burnt And Dry At Every Location I Have Went To They Need
Current Answers
Answer #1: Posted by SonuKumar on April 14th, 2023 8:21 AM
To file a complaint with the Los Angeles County Department of Public Health, you can call their Environmental Health Customer Call Center at (888) 700-9995, or submit a complaint online through their website. When making your complaint, be sure to provide as much detail as possible about the specific issues you have experienced, including the location(s) of the El Pollo Loco restaurants in question, the nature of the food quality issues, and any other relevant information that may be helpful to the investigation.
It's worth noting, however, that not all problems with food quality or service are the result of health code violations. If you haven't already, you may also want to consider speaking directly with the management at the El Pollo Loco locations you've visited to share your concerns and give them an opportunity to address the issues you've experienced.
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Regards,
Sonu
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