Question posted by tammyharris143 on April 13th, 2023

Their Food Is Cool And Burnt And Dry At Every Location I Have Went To They Need

they need to be report to Los Angeles health department it always cold and burnt at every location I been to from San Fernando Valley to L.A it sucks

Current Answers

Answer #1: Posted by SonuKumar on April 14th, 2023 8:21 AM
This answer was accepted by the poster of the original question.
SonuKumar

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If you have had consistently negative experiences with El Pollo Loco's food quality at multiple locations, you may want to consider reporting your concerns to the Los Angeles County Department of Public Health. The Department of Public Health is responsible for enforcing health and safety regulations at food establishments within Los Angeles County, and they have the authority to investigate complaints of foodborne illness, unsanitary conditions, and other violations.

To file a complaint with the Los Angeles County Department of Public Health, you can call their Environmental Health Customer Call Center at (888) 700-9995, or submit a complaint online through their website. When making your complaint, be sure to provide as much detail as possible about the specific issues you have experienced, including the location(s) of the El Pollo Loco restaurants in question, the nature of the food quality issues, and any other relevant information that may be helpful to the investigation.

It's worth noting, however, that not all problems with food quality or service are the result of health code violations. If you haven't already, you may also want to consider speaking directly with the management at the El Pollo Loco locations you've visited to share your concerns and give them an opportunity to address the issues you've experienced.


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
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