Question posted by tanner692 on September 9th, 2016

Refund

my card was charged 2 times in a online purchase and I never got the refund out back on my card because when 9 set you card it transferd me to a live person that didn't put in my social and I've been trying for months to get ahold of a live person to be this taken care of but cant because my social was never input in the system I want my money back and reimbursed for all of this trouble

Current Answers

Answer #1: Posted by Odin on September 9th, 2016 2:13 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

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As I hope you know, we're an independent help site not connected with Green Dot. I hope the following will help:

1. I strongly suggest you file an immediate dispute with your bank.

2. Escalate to corporate. See the corporate contact information here--http://www.corporateofficeowl.com/Green%20Dot/Corp....

3. If necessary, complain to the Los Angeles County Consumer Affairs Dept. at 213-974-1452.





Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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