Question posted by tanner692 on September 9th, 2016
Refund
my card was charged 2 times in a online purchase and I never got the refund out back on my card because when 9 set you card it transferd me to a live person that didn't put in my social and I've been trying for months to get ahold of a live person to be this taken care of but cant because my social was never input in the system I want my money back and reimbursed for all of this trouble
Current Answers
Answer #1: Posted by Odin on September 9th, 2016 2:13 PM
As I hope you know, we're an independent help site not connected with Green Dot. I hope the following will help:
1. I strongly suggest you file an immediate dispute with your bank.
2. Escalate to corporate. See the corporate contact information here--http://www.corporateofficeowl.com/Green%20Dot/Corp....
3. If necessary, complain to the Los Angeles County Consumer Affairs Dept. at 213-974-1452.
1. I strongly suggest you file an immediate dispute with your bank.
2. Escalate to corporate. See the corporate contact information here--http://www.corporateofficeowl.com/Green%20Dot/Corp....
3. If necessary, complain to the Los Angeles County Consumer Affairs Dept. at 213-974-1452.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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