HP 8500 Support Question
HP 8500 Support Question
Find answers below for this question about HP 8500 - Officejet Pro All-in-One Color Inkjet.Need a HP 8500 manual? We have 6 online manuals for this item!
Question posted by TT17520 on April 17th, 2012
Paper Jam-where Is The Print Carriage Access Door
PAPER JAM WHERE IS THE PRINT CARRIAGE ACCESS DOOR
Current Answers
Related HP 8500 Manual Pages
User Guide - Page 6
... both sides of a page 48 Perform duplexing ...49 Print a Web page ...49 Cancel a print job ...50
5 Scan Scan an original ...51 Scan an original to a computer (direct connection 52 Scan an original to a computer (network connection 52 Scan an original to a memory device 52 Use Webscan via embedded Web server 53 Scan from...
User Guide - Page 12
...read photos on the memory card 231 The device prints half a page, then ejects the paper 231
Solve device management problems 231 Embedded Web server cannot be opened 232
Troubleshoot installation issues 232 Hardware installation suggestions 233 Software installation suggestions 234
Clear jams ...234 Clear paper jams ...235 Avoid paper jams ...237
Errors (Windows) ...237 Printhead(s) Missing...
User Guide - Page 19
Printing supplies area
1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch
Back view
1 Power input 2 Ethernet network port 3 Rear universal serial bus (USB) port 4 Fax ports (1-LINE and 2-EXT) 5 Automatic two-sided printing accessory (duplexer)
Understand the device parts
15
User Guide - Page 26
www.hp.com/hpinfo/globalcitizenship/environment/
• Duplex printing: Use Paper-saving Printing to reduce paper usage. For more information, see Print on same sheet to print two-sided documents with multiple pages on both sides (duplexing).
• Smart Web printing: The HP Smart Web Printing interface includes a Clip Book and Edit Clips window where you can store, organize...
User Guide - Page 38
... Professional Paper
HP Premium Inkjet Transparency Film
HP Premium Inkjet Transparency Film makes your product, and then click one type of media at a low cost, using print media
For the best results, observe the following media: ◦ Multipart forms ◦ Media that is damaged, curled, or wrinkled ◦ Media with a paper jam or an incorrect print.
•...
User Guide - Page 88
...manually from a phone that is directly connected to the device (on the 2-EXT port) or that is too large, such as a very detailed color photo, it might receive the fax automatically when you ...in memory only if an error condition exists that prevents the device from printing the faxes (for example, if the device runs out of paper). The following Backup Fax Reception modes are currently on the ...
User Guide - Page 192
... the device. Clean the glass strip with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner. Do not place or spray liquid directly on the glass, since they can damage it. Close the lid. 8.
General troubleshooting tips and resources
Try these when you begin troubleshooting a printing problem. • For a paper jam, see Clear jams...
User Guide - Page 193
... that the media is loaded correctly in the input tray and is not jammed in the device.
• Make sure that all packing tapes and materials are not using...wrong • The device prints half a page, then ejects the paper
Solve printing problems 189 Troubleshooting topics • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems •...
User Guide - Page 238
...print media. • Make sure that you are printing with media that is not wrinkled, folded, or damaged. • Make sure that the device is running Windows, and the computer cannot detect the device... download the device driver from the HP Web site (www.hp.com/support). Check or perform the following topics: • Clear paper jams • Avoid paper jams
234 Maintain and troubleshoot...
User Guide - Page 239
... jam in the document feeder tray. Always access and clear paper jams through the duplexer. 2. Clear jams 235 To clear a jam 1. Locate any jammed media inside the device, grasp it with both hands and then pull it towards you might need to jam the automatic document feeder: • Placing too much paper in the automatic document feeder. a.
Paper can damage the print...
User Guide - Page 240
... pull the media towards you through the top of the device. If it off the device before you open the print carriage access door, the carriage should return to the right, turn on top of Tray 2. 5. If the jam is paper remaining inside , carefully remove it is on and the carriage is stuck. Open the top cover and remove any...
User Guide - Page 241
... removing it from the output tray frequently. • Prevent curled or wrinkled paper by storing all paper. Avoid paper jams
To help avoid paper jams, follow these guidelines. • Remove printed papers from the rollers, check the rollers and wheels for torn pieces of paper from the device, more information, see on your computer screen (Windows) and how to occur...
User Guide - Page 242
... Full • Device Disconnected • Replace Cartridge(s) Soon • Cartridge Problem • Cartridge Problem • Paper Mismatch • The cartridge cradle cannot move. • Paper Jam • Paper Jam • The printer is out of paper. • Incompatible Cartridge(s) • Printer Offline • Printer Paused • Document failed to print • General printer...
User Guide - Page 243
...paper jam or other obstruction. You do not need to replace cartridges until prompted to avoid possible printing delays. Use the following to correct the error: • Replace the ink cartridges • Supplies • HP inkjet supplies recycling program
Paper... not correct the problem, then proceed with the following. Please turn device power off. Check device for planning purposes only.
User Guide - Page 244
... cartridge is a paper jam (or misfeed). Depending upon your product to print again.
240 Maintain...paper jam (or misfeed) in this printer. On the Printer menu, make sure there are no check marks next to correct the error: • Replace the ink cartridges • Supplies • HP inkjet supplies recycling program
Printer Offline
Your printer is out of the following to Pause Printing...
User Guide - Page 259
..., and any other cable connected to the device • Any paper loaded in the input tray • Remove any originals you might have loaded in the device This section contains the following topics: •...ink cartridges and printheads before shipment 1. If the device will not turn on, you can unplug the power cord and then manually slide the print carriage to the far right side to step 2. ...
User Guide - Page 260
...carriage to its home position (on the left automatically, press and hold the OK button
(products with a two-line display) or the * (products with the device unless the HP customer support call agent instructs you .
4. Close the ink cartridge door...so they will not dry out, and put them with a color display) for the print carriage to move to .
5.
Remove the ink cartridges from their slots...
User Guide - Page 295
...color display icon 19 connect devices 169 dongle, order online 243 Mac OS, print from 170 security settings 171 setup 168 Windows, print from 169 borderless printing Mac OS 45 Windows 45 both sides, print...clean 186 feeding problems, troubleshoot 186
10 x 15 cm photo paper copy 108
4 x 6 inch photo paper copy 108
A
accessibility 13 accessories
installation 23 self-test diagnostic
page 125 turn on ...
User Guide - Page 299
... 262 memory cards control panel display
mode 20 index sheets 73 insert 67 print DPOF files 68, 71 print files 72 print photos 72 save photos to computer 74 scan to 52 specifications 266 troubleshoot 230... output tray locating 14 media supported 39 remove 259
P
packing the device 259 pages per month (duty
cycle) 262
paper jams 235, 237 legal to letter copy 111 recommended copy types 109 size, set ...
User Guide - Page 300
...-test report 125 settings 47 slow 191 speed-dial entries 99 troubleshoot 189 Web pages 49
print driver accessories settings 24 settings 47 version 250
print quality diagnostic page 177 troubleshoot 192
Print quality diagnostic page 177
print-carriage access door, locating 15
printer driver accessories settings 24 settings 47 version 250
printhead latch, locating 15 printheads...
Similar Questions
Where Is The Print Carriage Access Door On The Hp Officejet 4500 Wireless
(Posted by mdockJeff 10 years ago)
Hp Officejet 4500 Print-carriage Access Door Wont Close
(Posted by civeses 10 years ago)
Where Is The Print-carriage Access Door On The Hp Officejet Pro 8500 Premier
(Posted by AFREMi 10 years ago)
Paper Jam On My Office Pro 8500 Premier
We cleared a paper jam but the printer still shows Printer Jam. We can't find another. Is there a fi...
We cleared a paper jam but the printer still shows Printer Jam. We can't find another. Is there a fi...
(Posted by bitterling 12 years ago)
Bad Paper Jam
How do you fix a paper jam when the paper is inexcessible from either the front or the back of the p...
How do you fix a paper jam when the paper is inexcessible from either the front or the back of the p...
(Posted by gbrumis 12 years ago)