IBM 412CID Support Question

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Question posted by mikegootgeld on November 30th, 2012

Caller Id No Longer Works On Ibm-412cid 4 Line Phone. All Else Works Fine.

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Related IBM 412CID Manual Pages

Operation Guide - Page 1

MODEL: IBM-412CID ADVANCED HOME/OFFICE 4 LINE TELEPHONE WITH CALLER-ID INSTALLATION AND OPERATION GUIDE Please read this manual carefully prior to installing your telephone. 1

Operation Guide - Page 4

... Displays ...28 Area Code programming ...28 Using the Caller ID Log ...29 TELEPHONE FEATURES AND OPERATIONS 31 Pause ...31 Flash ...31 Mute ...31 Tone ...31 Do Not Disturb (DND) ...31 Using the Call Timer ...32 Line Privacy ...32 Call Transfer ...32 Speed Dialing ...33 Conference Calling ...34 New Call/Message Waiting Indicator ...34 Technical...

Operation Guide - Page 7

... integrated handsfree headset, speakerphone, speed dial, useful LCD display, four line Caller ID support, message waiting indicator, and much more . GETTING STARTED PACKAGE CONTENTS 1. Normal telephone line cord (2 pc's). 6. AC power adapter. 10. The IBM-412 is a four line cordless system telephone designed to work with other advanced telephone system features and more . Handset. 4. Headset...

Operation Guide - Page 8

...WXYZ * 0 # T VOLUME S LINE 4 LINE 3 LINE 2 LINE 1 SPKR HEADSET Page All Extensions New Call/Message Waiting Indicator Caller ID Mode Key Erase Caller ID Record Shift Key Intercom Key Page Key Speed Dial/ Extension Keys Phone Line Keys 1 through 4 Dialing Keypad Hands-free Speakerphone & Headset Key Mute Key Hold Key Speaker Volume Handset Volume Headset Volume Model IBM-412CID Rear View...

Operation Guide - Page 9

.... The Liquid Crystal Display (LCD) that new calls have been received. Permits user to 4 phone lines. Message Waiting Indicator - A visual indicator that shows clock and calendar, number dialed, intercom, page, extension, low battery indicator, Caller ID information and call on the line. Ensures that extension. Prevents any other extension in the system. Flash - Mute - Page...

Operation Guide - Page 12

Intercom operations 4. Dialed digits 3. Caller ID data 2. Programming functions 12 CALLER ID DISPLAY REFERENCE The phone is idle JAN 01 SU 10:06A Line 2 ringing First time TOTAL:30 NEW CALLS:00 1A 1B L2:2126665377 SMITH JOHN Call dropped JAN 01 SU 10:07A Press [CALL ID] L2:9182656517 BROWN MARY Press [CALL ID] JAN 01 SU 10:07A...

Operation Guide - Page 13

... over (if unit is not recommended that device. Insert the batteries into the battery compartment as necessary to enable you to connect each phone, have your IBM-412CID telephone will result in improper operation. 4. CONNECTING YOUR TELEPHONE LINES Wherever you will need to use of a power outage, your local telephone company install as many telephone...

Operation Guide - Page 14

... TIMER X n DND DIAL ERASE PAGEALL MSG CALL ID CALLS SHIFT PAGE ICM LINES 1&2 LINES 3&4 L1/L2 L3/L4 SET W STORE CONF TIMER X n DND DIAL ERASE PAGEALL MSG CALL ID CALLS SHIFT PAGE ICM FLASH TRNSFR REDIAL MUTE HOLD 1 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PQRS 8 TUV 9 WXYZ * 0 # T VOLUME S LINE 4 LINE 3 LINE 2 LINE 1 SPKR HEADSET FLASH TRNSFR REDIAL MUTE HOLD...

Operation Guide - Page 15

... with the telephone) into the L1/L2 jack as indicated on the rear base of the phone base. 15 Connect the telephone line(s) to the wall telephone jack(s). 5. For lines 3 and 4, plug the other end of the cord into the wall AC (electrical) power outlet. 6. Plug the AC adapter into the handset jack located...

Operation Guide - Page 17

... out on the two tabs located on top of the phone faces you. 6. Plug the small 7 inch telephone cord into the wall AC (electrical) outlet. 14. Slip the phone onto the wall mount lining up the handset. 2. Model IBM-412CID Bottom View RECESS FOR SHORT TELEPHONE CORD BATTERY COMPARTMENT SHOWN WITH THE DOOR REMOVED WALL MOUNTING/DESK...

Operation Guide - Page 18

... XX where XX is as follows: Function Tone/Pulse Mode Headset Extension Number Ringer Line Connection Speaker Volume Handset Volume Headset Volume Ringer Volume Speed Dial Area Code Calendar Caller ID Log Default Tone Disable 11 On - 4 lines On - 4 lines 12th level Minimum level Middle level Middle level Empty Empty Jan 01 Fr 12:00...

Operation Guide - Page 27

... desired phone extension or press one or all other phone extensions. "All Page" will hear a page ring. 3. The display will be dis- This permits the caller to broadcast message to answer the phone in ...message will read "ICM". 27 Upon answering the page to all extensions connected to [LINE 1] which you are not busy or set to all stations, your announcement using the handset or...

Operation Guide - Page 28

..., indicating an incoming call is coming in the system. Simultaneous Caller ID Signals (Ringing on Multiple Lines) The Caller ID function will support up by : 1. The phone rings on two lines (for Caller ID to the normal display mode after on [LINE 3]). 2. The display returns to display on those lines. Caller ID Displayed on the Phone when in Use If a call comes in first...

Operation Guide - Page 29

... are calls which have been stored with their area code prior to delete any local phone numbers that number. To go BACKWARDS (most recent call ) through the Caller ID list. 2. Press [STORE] key. 2. Press [STORE] key. 2. Key in the Caller ID log as well as the area code. 4. This way they can be heard to...

Operation Guide - Page 30

... [ERASE] key. If the phone number to be called is long distance (10 digits), a "1" must be added to the front of the number to a Speed Dial Key When reviewing your Caller ID records, you may erase all caller information records simultaneously by [DIAL]. Returning a Call on the Caller's List When reviewing Caller ID entries, you can save...

Operation Guide - Page 31

...company (such as voicemail codes, international phone numbers, and personal banking authorizations. TELEPHONE FEATURES AND OPERATIONS PAUSE You may use this more than once to create a longer delay.) You may insert a pause ...to the other party. TONE If you terminate the call by pressing the ringing [LINE] key. You are now free to insert a timing delay between any two digits...

Operation Guide - Page 35

... provided by your local telephone company when you wish to the service. 2. Dial the number for your password. 3. The phone is in idle mode press [ERASE] key 2. Once the calls have been viewed (Caller ID Log) the light will read "Del MW indicator". 3. Enter your voice messaging service. ACCESSING YOUR VOICE MAIL 1. Continue...

Operation Guide - Page 37

...MAINTENANCE Your IBM-412/CID telephone has been designed to repair the telephone yourself. Handle your IBM-412/CID telephone, please call our Service Department at or near the telephone lines, could...IBM-412/CID gently and carefully. The IBM-412/CID should have any abrasive powder to clean the IBM-412/CID telephone. 5. Do not use any type of chemical or any questions about the operation...

Operation Guide - Page 38

... incorrectly. • Be sure all extensions in speed dialing. • Check that all phone lines are accessing the correct dial group (see if you are correctly connected to each station (every [LINE 1] is connected to the appropriate line, every [LINE 2] is programmed ON. Can't hear the ring signal. • Check the ringer volume controls. You...

Operation Guide - Page 39

.... Handset doesn't appear to be working. • Check to see if your phone is set up consistently, meaning that their phone number be suppressed from an area not supplying caller ID data. Review "Connecting Your Telephone Lines" section. "Private" or "Unavailable" will appear on the handset. • Make sure the handset cord is flashing, you have subscribed...