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Question posted by bbdessommes on July 29th, 2012

Our Kitchenaid Kfil27cxms Fridge Is No Longer Producing Ice.

Our KitchenAid KFIL27CXMS fridge is no longer producing ice. It was leaking water for a while, but now no leak or ice. Changed filter. No ice collecting. fan is running. Ideas?

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Answer #1: Posted by brelynnk on July 30th, 2012 7:46 AM

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brelynnk

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There are a variety of causes for this.

Is there a kink in the drain line?
Make sure that there are no kinks in the drain line

Is there debris in the drain tube?
If so, you will need to clean the drain tube.

When replacing the filter the system needs to be properly flushed, a leak may also be a sign of this too. Make sure the ice dispenser is turned off and follow these steps to flush the system

Use a sturdy container to depress and hold the water dispenser lever for 5 seconds

Release it for 5 seconds. Repeat until water begins to flow.

Once water begins to flow, continue depressing and releasing the dispenser lever (5 seconds on, 5 seconds off) until a total of 4 gal. (15 L) has been dispensed.

This will flush air from the filter and water dispensing system, and prepare
the water filter for use. Additional flushing may be required in
some households.(As air is cleared from the system, water may spurt out of the dispenser)

If this does not solve the issue you can contact a local appliance repair man or KitchenAid for further assisting. Have your complete model number ready. You can find your model number and serial number on the label, located on the inside wall of the refrigerator compartment. U.S.A., call 1-800-422-1230. In Canada, call 1-800-807-6777.

Related KitchenAid KFIL27CXMS Manual Pages

Use & Care Guide - Page 1

... 8 USO DE SU REFRIGERADOR 28 UTILISATION DU RÉFRIGÉRATEUR 48 REFRIGERATOR CARE 14 CUIDADO DE SU REFRIGERADOR 34 ENTRETIEN DU RÉFRIGÉRATEUR 55 TROUBLESHOOTING 15 SOLUCIÓN DE PROBLEMAS 35 DÉPANNAGE 56 WATER FILTER CERTIFICATIONS 17 PERFORMANCE DATA SHEET 18 WARRANTY 19 HOJA DE DATOS DEL RENDIMIENTO.........38...

Use & Care Guide - Page 2

... water when they will sit for cleaning or service, be sure to cover the floor with warm water...temperature changes or impact, such as floor damage could occur. Do not wiggle or "walk" the refrigerator ...refrigerator, please follow these instructions to avoid floor damage. Junked or abandoned refrigerators are getting rid of /recycle all parts and panels before installing ice maker (on ice...

Use & Care Guide - Page 3

... provided. NOTE: It is important to the electrical source and turn Cooling OFF, and then disconnect the refrigerator from refrigerator. Recommended Grounding Method A 115 Volt, 60 Hz., AC only 15- When installing your refrigerator has an ice maker, allow extra space at the top. Use an outlet that you have the proper electrical connection...

Use & Care Guide - Page 4

... the shutoff valve to operate the water dispenser and ice maker. Do not overtighten, or you need. Remove the water filter. Find a ¹⁄₂" to 1¹⁄₄" (12.7 mm to allow for leaks. Add 7 ft (2.1 m) to 31.8 mm) vertical cold water pipe near the refrigerator. Be sure both ends of water. 3. Using a cordless drill, drill a ¹...

Use & Care Guide - Page 5

... ice. Compression nut D. Compression sleeve 3. Turn on copper tubing. 2. Complete the Installation Refrigerator Doors and Drawer All graphics referenced in the following instructions are working. To replace the handles, reverse the directions. NOTE: Allow 24 hours to refrigerator and check for later use . †®TORX is secure by pulling on water supply to produce...

Use & Care Guide - Page 6

...screw to the rear by pulling back the locking collar ring while firmly pushing the water line into the connector. 6. Leveling screw 2. Replace Doors and Hinges 1. Lift ... to adjust the tilt of the refrigerator. See Drawer Front Replacement graphic. 3. A A. Do not use the following instructions. 1. NOTE: Provide additional support for leaks. Slide the drawer glides out of...

Use & Care Guide - Page 8

...ice cream is left open and wish to keep the doors open for 3 seconds again. Recheck the temperatures before other adjustments are two refrigerator compartment doors. Hinged seal Using the Controls The refrigerator and freezer controls are closed, then will change...;FÉRENCES, then LANGUE. The set point range for longer than recommended setting will repeat every 2 minutes. ■...

Use & Care Guide - Page 9

... from the factory with the display screen preloaded with the refrigerator. IMPORTANT: Deleting will display all uploaded photos. The USB port supports only USB 1.1 and 2.0 standard memory devices. ■ Upload photos stored in the dispenser area as a charging device. ■ The ice and water dispensers will not function when the USB memory device...

Use & Care Guide - Page 10

NOTE: After 1 hour of slideshow running time, the display screen will automatically return to slideshow. Touch the ... time. ■ Press MAXIMIZE to set Ice, Water and Dispensing preferences. The display will return to pause the countdown. Ice Maker Allows you to adjust the hours and minutes as desired. 3. To change the water filter status. Factory Reset ■ To reset all...

Use & Care Guide - Page 11

...) for use the dispenser, a lock to flow. Water and Ice Dispensers IMPORTANT: ■ After connecting the refrigerator to flow, continue depressing and releasing the dispenser lever (5 seconds on when you selected. Once water begins to a water source or replacing the water filter, flush the water system. For information about changing the language, see "Using the Controls." ■ The...

Use & Care Guide - Page 12

...of the dispenser. ■ The tray can produce crushed and cubed ice. The dispenser lights are not working, see "Troubleshooting" for the refrigerator. It simply deactivates the dispenser controls and ... few seconds after removing the glass from crushed to better support large containers. When changing from the pad or releasing the button. Remove the glass OR release the button ...

Use & Care Guide - Page 13

...or OPTIONS on top of the water supplied to eject. When the water filter status display changes from "NORMAL" to "ORDER," this option is no longer full. To access the filter, press upward on disinfected waters that it stops. The disposable water filter should produce approximately 40 batches of the water filter cover. 2. To change your ice maker. Discard the first three batches...

Use & Care Guide - Page 14

... with a sponge and mild detergent in one section will fit your stainless steel refrigerator looking like new and to the other harsh cleaning tools that may have LEDs in warm water. Unplug refrigerator or disconnect power. 2. Remove the base grille. 3. Changing the Light Bulb NOTE: Not all appliance bulbs will transfer to remove minor...

Use & Care Guide - Page 15

... reset the circuit breaker. Allow 24 hours following installation for the refrigerator to optimize performance ■ Hissing/Rattling - water dripping on ? may be heard when ice melts during initial cool-down ■ Water running - occurs as ice is added, doors are difficult to run longer than your new refrigerator that you did not notice from items placed on . Push...

Use & Care Guide - Page 16

... or left open . ■ Kink in the water source line? Straighten the water source line. ■ Ice maker turned on the refrigerator? Make sure ice maker is not producing ice or not enough ice ■ Refrigerator connected to cool completely. ■ Door(s) opened often or left open? Remove filter and operate ice maker. Replace filter or reinstall it does not close completely...

Use & Care Guide - Page 17

... turned on the refrigerator? Flush the water system. Flush and fill the water system. Close the door firmly. WATER FILTER CERTIFICATIONS 17 See "Water and Ice Dispensers." The water and ice dispenser will not close completely." ■ Recently removed the doors? See "Water and Ice Dispensers." ■ Recently changed water filter? Straighten the water source line...

Use & Care Guide - Page 19

... you also may not apply to you on water filter. Expenses for travel and transportation for product service if your major appliance, unless such damage results from defects in materials or workmanship and is reported to KitchenAid within 30 days from the date of purchase. 6. KITCHENAID® REFRIGERATOR WARRANTY LIMITED WARRANTY For one year from...

Use & Care Guide - Page 20

... number on the label, located on the inside wall of the refrigerator compartment. Please keep these User Instructions and the model number information for future reference. 20 For additional product information, in the U.S.A., visit www.kitchenaid.com In Canada, visit www.kitchenaid.ca If you do not have access to the Internet and...

Dimension Guide - Page 1

...⁄4" (9.5 cm) minimum on the hinge side (depending on your refrigerator, allow for the door to change materials and specifications without notice. handle E incl. If you are for the water line connections. Ref. See "Using the Controls." Reverse Osmosis Water Supply: If a reverse osmosis water filtration system is required to the desired setting. handle B top...

Energy Guide - Page 1

Part No. Canada Refrigerator-Freezer ·Automatic Defrost ·Bottom Mounted Freezer ·With Through-the-Door-Ice Service Kitchen Aid Corporation Model(s):...le Removal of similar capacity with automatic defrost, bottom mounted freezer, and with through-the-door-ice service. · Estimated operating cost based on this EnerGuide label signifies that this appliance compares...

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