2013 Nissan Altima Support Question
2013 Nissan Altima Support Question
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Question posted by lgarz61 on September 11th, 2013
Nissan Altima Complaint
Where do I send or call to get problems with my Nissan Altima 2013 rectified? It's become a safety issue and I am afraid to drive this vehicle. I need immediate and actual results since their service dept is ignoring my complaints. Thank you. Liz Garza
Current Answers
Answer #1: Posted by BusterDoogen on September 11th, 2013 9:53 AM
BusterDoogen
Member since:
October 30th, 2011 Points: 28,565,407
Member since:
October 30th, 2011 Points: 28,565,407
Since you didn't specify your safety concern, i suggest you go here for recall info on Altima Suspension problems which can cause steering issues. If this recall isn't your problem You should call;
Nissan Consumer Affairs
P.O. Box 685003
Franklin, TN 37068-5003
Phone: (800) NISSAN-1 (or 800-647-7261). Press #, No callback after hours OR say "Operator" when the menu starts
Monday through Friday: 8:00 AM to 5:00 PM, (in each time zone)
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!
Related Manual Pages
Owner's Manual - Page 5
...appreciate your interest in NISSAN and thank you with the information at : www.nissanusa.com (for U.S. Vehicle identification number (attached to provide NISSAN directly with all your automobile sales and service needs. Box 685003 Franklin, TN 37068-5003 or via e-mail at: nnaconsumeraffairs@nissan-usa.com For Canadian customers Nissan Canada Inc. 5290 Orbitor Drive Mississauga, Ontario L4W...
Owner's Manual - Page 63
...fire. The front air bags deflate quickly after about your air bag system, please contact NISSAN or your vehicle due to the lower body. After placing the ignition switch in the front of smoke.... injuries. Because of this manual concerning the use of injury in an accident.
1-46 Safety-Seats, seat belts and supplemental restraint system The supplemental air bag warning light will turn ...
Owner's Manual - Page 70
...NISSAN dealer as soon as possible. Incorrect disposal procedures could mean that the front air bag, side air bag, curtain air bag and/or pretensioner systems will not function again and must be repaired. Safety... air bag systems should be inspected by a NISSAN dealer. Repair and replacement of the vehicle. ● If you need servicing: ● The supplemental air bag warning light...
Owner's Manual - Page 232
...vehicle operation. ● If you are unable to devote full attention to vehicle operation while talking on the phone, pull off the road to the body. ● For details, consult a NISSAN...cellular phones while driving. ● If you must make a call while your vehicle is highly recommended.
CAUTION
To avoid discharging the vehicle battery, use a phone while driving, exercise extreme ...
Owner's Manual - Page 332
... to clean the interior. The use of genuine NISSAN floor mats can cause immediate damage and discoloration when spilled on meter or gauge...NISSAN floor mats specifically designed for use in your vehicle model. ● Never use fabric protectors unless recommended by placing the floor mat bracket hook through the floor mat grommet holes while centering the mat in the floorwell. It may result...
Owner's Manual - Page 402
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in addition to notifying NISSAN. For Canada If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada in a group of vehicles, it may order a recall...
Towing Guide - Page 3
... other parts of your vehicle owner's manual on whether your NISSAN vehicle is it will the trailer hold? This helps your engine and other parts could even result in mind when renting ... questions.
What is properly installed. Towing safety should review to rent only from the towing vehicle; How much weight will damage your specific vehicle. It is also a good idea to...
Towing Guide - Page 16
...Insufficient tongue/king pin load can actually push down the vehicle in back, lifting the front wheels to a point where ...safety - Careful loading and balancing can help eliminate these problems. As mentioned earlier, conventional trailer tongue load must be adjusted until the proper tongue/king pin load ratio is achieved.
2013 NISSAN Towing Guide
15 See your tow vehicle...
Towing Guide - Page 25
... and Accessories are proud that best fits your driving needs (up to opt for specific details. * For complete warranty details, read the NISSAN Warranty Information Booklet or see your participating NISSAN dealer. The Security+Plus Vehicle Protection Plan is protected by NISSAN-trained technicians utilizing Genuine NISSAN Parts. If purchased within the basic coverage period of the...
Warranty Information Booklet - Page 5
... you may be happy to provide you with all your vehicle, a special automotive complaint resolution program called BBB AUTO LINE is independently operated by telephone. Your complete satisfaction with your automotive needs. They are dedicated to serving all your automobile service requirements. If a problem still exists, contact the dealership's Consumer Affairs Manager or owner...
Warranty Information Booklet - Page 47
... sudden tire explosion, resulting in sets of four (4) for safety and maximum mileage from your vehicle. Before mixing tires ...vehicle for mud and/or snow driving. Therefore, visual tire inspection becomes more information on worn tires.
different types on a vehicle in size and load rating to alleviate the problem.
Check how your alignment and balance checked immediately...
Warranty Information Booklet - Page 55
...actual battery service. This warranty does not cover: 1. Misuse of the battery actually used . Vehicle electrical malfunctions not covered by an authorized Nissan dealer. Environmental conditions, including, but not limited to an authorized Nissan dealer in a vehicle prior to the vehicle being issued... resulting from an authorized Nissan dealer). Nissan2 warrants your New Vehicle Limited...
Warranty Information Booklet - Page 59
... Nissan vehicles can have the full protection of a Nissan Security+Plus® Service Agreement. Just a few of vehicle sale. With Security+Plus®, you can add Nissan's own Security+Plus® Vehicle Protection Plan which provides you to customize a plan to suit your personal driving habits and length of term options to keep your ownership (time) and driving (mileage) needs...
Service & Maintenance Guide - Page 7
NISSAN COMMERCIAL VEHICLES
SMART SOLUTIONS TO SUPPORT YOUR BUSINESS VEHICLE NEEDS
● Enhanced Commercial Parts Stocking -
NCV dealers' parts and service staff are knowledgeable, dedicated and intensely focused on reducing downtime and ensuring everything possible is done to keep your vehicle into the next available commercial bay ● Extended Service Hours - You're covered with our...
Service & Maintenance Guide - Page 37
... may not apply outside the United States, please inquire of mileage. Plus your Nissan dealer has the knowledge and equipment to meet your Nissan dealer about a Genuine Nissan Replacement Battery. See your dealer. GENUINE NISSAN PARTS YOU CAN RELY ON*
Batteries
If your vehicle is slow to start or will not start, please see your...
Service & Maintenance Guide - Page 41
... and filter changes include a 27-point vehicle inspection and the Express Service guarantee - the Service is completed in 30 minutes or less ● Express Oil & Filter Change ● Complimentary Multi-Point Inspection ● Express Battery Replacement ● Express Tire Rotation ● Engine Air Filter Service ● Express In-Cabin Filter Replacement (on most models...
Consumer Safety & Air Bag Information Guide - Page 16
... and your automotive needs.
If, however, a situation arises that you take the following information Your name, address, and telephone number Vehicle Identification Number (on dashboard) Date of purchase Current odometer reading Your NISSAN dealer's name Details of Better Business Bureaus, Inc. (BBB) independently operates the BBB AUTO LINE program.
2013 NISSAN Consumer Safety & Air Bag...
Owner's Manual - Page 5
... Franklin, TN 37068-5003 or via e-mail at: nnaconsumeraffairs@nissan-usa.com For Canadian customers Nissan Canada Inc. 5290 Orbitor Drive Mississauga, Ontario L4W 4Z5 or via e-mail at: [email protected] If you for Canadian customers) We appreciate your automobile sales and service needs. Your comments or questions OR You can write to...
Owner's Manual - Page 63
... may inflate if the forces in another type of collision are considering modification of your vehicle due to inflate in Canada. The front air bags deflate quickly after about your air bag system, please contact NISSAN or your NISSAN dealer. The passenger supplemental front-impact air bag is also permitted in higher severity...
Owner's Manual - Page 402
... in individual problems between you, your dealer, or NISSAN. You can also obtain other information about motor vehicle safety from Transport Canada's Road Safety Information Centre ... should immediately inform Transport Canada in addition to notifying NISSAN. Technical and consumer information 9-25
Additional information concerning motor vehicle safety may also report safety defects ...
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