Question posted by Troybookman on April 14th, 2015

I Need To Know How To Return A Redbox Movie With A Bad Case.

I rented a redbox video and I have tried to return it to 3 different kiosk. The case must be defective. Where can I return the video. Texas 77459

Current Answers

Answer #1: Posted by freginold on April 15th, 2015 2:55 AM
This answer was accepted by the poster of the original question.
freginold

Member since:
December 20th, 2011

Points: 23,253,895
1,100
points
If you think the case is defective, you can purchase a new case from any Redbox kiosk (per the Redbox Help Center) for the same price it costs to rent a DVD for one day. If you don't think you should have to pay for the case, you'll have to contact Redbox customer service at 1-866-733-2693 and explain the situation to them.

Similar Questions

How To Return Redbox Without Case
(Posted by asaDAR 10 years ago)
How Long Do You Have Till You Need To Return It
(Posted by Anonymous-50341 12 years ago)
Returning Movies
I just got back from returning a movie from Redbox and I just hit the return button and inserted the...
(Posted by trisin 12 years ago)
Tried To Return Movie Was Told It Wasnt Accepting Them What To Do?
i dont want to get charged late fees for this .... how do i proceed
(Posted by luvburton7 12 years ago)
Ask a New Question
Use the box below to post a new question about Redbox.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Redbox Reviews

View thousands of Redbox user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Redbox customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Redbox customer service rankings, employee comments and much more from our sister site.