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Sabrent SP-TOUR Support Question

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Question posted by wrg56 on March 22nd, 2023

Speaker And Repeater Are Not Connecting

hi my speaker and signal repeater are not synching, even-though lights are on - why?

Current Answers

Answer #1: Posted by SonuKumar on March 22nd, 2023 7:29 PM
This answer was accepted by the poster of the original question.
SonuKumar

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May 9th, 2021

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If your Sabrent SP-TOUR speaker and repeater are not connecting, try the following steps:

Make sure the repeater is connected to a power source and turned on. Check that the power LED on the repeater is lit.

Press and hold the pairing button on the repeater for 3-5 seconds until the LED light on the repeater starts flashing rapidly. This puts the repeater in pairing mode.

Turn on your Sabrent SP-TOUR speaker and press the pairing button on the speaker for 3-5 seconds until the LED light on the speaker starts flashing rapidly. This puts the speaker in pairing mode.

Wait for the speaker to detect the repeater. Once the speaker has detected the repeater, the LED light on both the speaker and the repeater will stop flashing and remain solid.

If the speaker and repeater still won't connect, try resetting both devices. To reset the speaker, press and hold the power button for 5-7 seconds until the LED light on the speaker turns off. To reset the repeater, unplug it from the power source for 30 seconds and then plug it back in.

If none of the above steps work, try moving the speaker and repeater closer together or removing any obstacles that may be blocking the signal.

If you continue to have issues with the connection between the Sabrent SP-TOUR speaker and repeater, contact Sabrent customer support for further assistance.

https://www.manualslib.com/manual/582357/Sabrent-Sp-Tour.html


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
Your search handyman for all e-support needs!!

Answer #2: Posted by shlokuprit on March 24th, 2023 5:03 AM
shlokuprit

Member since:
November 28th, 2020

Points: 35,590
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If your Sabrent SP-TOUR speaker and signal repeater are not synching, even though the lights are on, there may be several reasons why this is happening. Here are some troubleshooting steps you can take:

Check the distance: Ensure that the speaker and signal repeater are within the recommended distance range for pairing. If they are too far apart, the signal may not be strong enough to connect.

Reset the devices: Turn off both the speaker and signal repeater, then turn them back on after a few seconds to see if they sync.

Pair the devices manually: If the automatic pairing process is not working, try manually pairing the devices. Press and hold the pairing button on both the speaker and signal repeater until they connect.

Check for interference: Make sure that there are no other devices in the area that could be interfering with the signal, such as other wireless devices or appliances.

Ensure that the signal repeater is connected properly: Check that the signal repeater is connected to a power source and that it is plugged into the correct port on the speaker.

Contact customer support: If none of the above steps resolve the issue, contact Sabrent customer support for further assistance.

By following these troubleshooting steps, you can identify and resolve the issue preventing your Sabrent SP-TOUR speaker and signal repeater from synching.

Related Sabrent SP-TOUR Manual Pages

User Manual - Page 1

SAIEIRENT Connecting Differently" SP-TOUR WIRELESS SPEAKER SYSTEM - UP TO 150FT/50M SISTEMA DE ALTAVOCES INALAMBRICOS - 50M SYSTEME SANS FIL - JUSQU'A 150PI/50M USER MANUAL
User Manual - Page 2

..., high-quality audio anywhere inside or outside your home. INTRODUCTION USER MANUAL SP-TOUR The Sabrent 2.4GHz digital wireless speaker system utilizes the most advanced wireless technology to plug an audio source DIRECTLY into the speaker (without complicated wiring and installation. Simply connect the system to ANY audio source such as iPhone, iPod, MP3 player...
User Manual - Page 3

... cable connection is finished, turn the speaker over and open the battery compartment cover located underneath. 2. polarities as indicated in the speaker compartment. 3. Insert six (6) D alkaline batteries (not provided) into a standard wall outlet. 2. AUXIN RAA/L SWITCH DC IN 12V REAR VIEW e O tle BATTERY COMPARTMENT 2 AC POWER 1. INSTALLATION TRANSMITTER USER MANUAL SP-TOUR 1.
User Manual - Page 4

... maximum. To turn off the remote will be GREEN. 3. The Power buttons light will typically take no signal is turned off , press the POWER button on the front panel of the speaker for 3 seconds. If the audio source connected to turn the speakers off for 3 seconds. 3 The GREEN power LED illuminates. 2. To turn on the...
User Manual - Page 5

... '0 ' button on the audio source device 75% of the speaker is finished. 3. If the source signal is in the MONO position. When the speaker is too weak for 5 seconds respectively. 5. The first speaker is suggested when each speaker. PAIRING USER MANUAL SP-TOUR 1. Repeat this procedure on the speaker or remote control. Mono playback is now paired and memorized...
User Manual - Page 6

... batteries to 75% of maximum. TROUBLESHOOTING USER MANUAL SP-TOUR NO SOUND - The audio input signal may be too weak. Ensure the transmitter POWER switch is securely plugged into the wall outlet and the transmitter DC IN jack. - Speaker batteries may be too weak. Ensure the connected audio device is set 75% of maximum. - Replace...
User Manual - Page 7

... to disconnect the AC power adaptor from the mains, connect it from that interference will not occur in accordance with the instructions, may cause harmful interference to radio or television reception, which the receiver is used in a residential installation. USER MANUAL SP-TOUR NOTE This equipment has been tested and found to comply...
User Manual - Page 15

SREIRENT Connecting Differently SP-TOUR speor'fz' WIRELESS SPEAKER SYSTEM - JUSQU'A 150PI/50M MANUAL DO USUARIO UP TO 150FT/50M SISTEMA DE ALTAVOCES INALAMBRICOS - 50M SYSTEME SANS FIL -
User Manual - Page 22

SP-TOUR WIRELESS SPEAKER SYSTEM - UP TO 150FT/50M SISTEMA DE ALTAVOCES INALAMBRICOS - 50M SYSTEME SANS FIL - JUSQU'A 150PI/50M MANUAL DE USUARIO SABRENTConnecting Differently-

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