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Sharp MX 4501N Support Question

Sharp MX 4501N Support Question

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Question posted by sskjei on April 10th, 2012

Scan Send Error 80-0000

two users get this error when attempting to scan - one gets the message "password is invalid", the other's message is "select servers are not found"  both have error codes 80-0000.  Other users are able to scan.

Current Answers

Answer #1: Posted by cwelsh on June 29th, 2012 5:09 AM
cwelsh

Member since:
June 29th, 2012

Points: 0
-410
points
Check to make sure the Sharpdesk Network Scanning Tool is running on the users computer if you are using the scan to desktop function.

Related Sharp MX 4501N Manual Pages

MX-2300N | MX-2700N | MX-3500N | MX-3501N | MX-4500N | MX-4501N Operation Manual Suite - Page 90

... guess a password. (The number of users that is not stored on the machine as the authentication destination. Color 2 Color S. • When the single user is turned off.) To enable this setting, select the checkbox and touch the [OK] key. Color 2 Color S. User Information Print The following lists can be cleared in from attempting to the user selection screen of the desired server and...
MX-2300N | MX-2700N | MX-3500N | MX-3501N | MX-4500N | MX-4501N Operation Manual Suite - Page 128

MODEL: MX-2300N MX-3500N MX-2700N MX-3501N MX-4500N MX-4501N DIGITAL FULL COLOR MULTIFUNCTIONAL SYSTEM Software Setup Guide Keep this manual close at hand for reference whenever needed.
MX-2300N | MX-2700N | MX-3500N | MX-3501N | MX-4500N | MX-4501N Operation Manual Suite - Page 195

... mode. (B) [Resolution] key Use this to HDD OK Color Mode Full Color Mono2/Auto Color Mode Color Auto 2 Color B/W Mono2 Grayscale The following settings can be used when the file is transmitted in color. 19 Scan to select the color compression ratio that will be selected. [BLACK & WHITE START] key Mono 2 Grayscale Colors in the original are changed to HDD. When...
MX-2300N | MX-2700N | MX-3500N | MX-3501N | MX-4500N | MX-4501N Operation Manual Suite - Page 203

... you wish to perform and select settings. (1) (2) Main Folder File Name file-01 file-02 file-03.tiff All Files Custom Folder Search Back User Name Name 1 Date 1 1 08/01/2005 Name 2 08/01/2005 Name 3 08/01/2005 Filter by fax, Internet fax, or scan transmission. ☞ SENDING A STORED FILE (page 32) (6) [Delete...
MX-2300N | MX-2700N | MX-3500N | MX-3501N | MX-4500N | MX-4501N Operation Manual Suite - Page 210

... fax mode [Resolution] key Use this key to select the resolution. In fax mode, use this key to enter a sub-address and password for F-code communication. (9) [Address Book] key Touch this to display the destinations stored in scan mode and Internet fax mode. Scan Mode Switch Image Settings Send Settings file-01 Name 1 F. A resolution setting higher...
MX-2300N | MX-2700N | MX-3500N | MX-3501N | MX-4500N | MX-4501N Operation Manual Suite - Page 253

... specify whether or not a mail signature is scanned. To cancel scanning... The exposure, resolution, and scan size/send size can be changed for the mail signature, click [Application Settings] and then [Network Scanner Settings] in the Web page menu. (Administrator rights are being scanned, a message will appear and scanning will also appear in the key of the...
MX-2300N | MX-2700N | MX-3500N | MX-3501N | MX-4500N | MX-4501N Operation Manual Suite - Page 259

... the automatic document feeder to specify the original size manually. Scan Original Scan Size 51/2x81/2 100% Send Size Auto OK Touch the [OK] key. 4 2-Sided Booklet Image Orientation 2-Sided Tablet When [Long Size] is selected, the two-sided scanning setting and send size cannot be scanned is 31-1/2" (800 mm) (the maximum width is a non-standard...
MX-2300N | MX-2700N | MX-3500N | MX-3501N | MX-4500N | MX-4501N Operation Manual Suite - Page 263

...sending a scanned image is specified when the destination is automatically selected for [B/W] mode.) 40 In addition, if the scanned originals are divided into separate files, the number of [Color/Gray] mode are linked. Scan... displayed message and touch all scan destinations. B/W Encrypt PDF Programmed JPEG Medium High Color/Gray When [Color/Gray] is highlighted, [Color/Gray]...
MX-2300N | MX-2700N | MX-3500N | MX-3501N | MX-4500N | MX-4501N Operation Manual Suite - Page 278

...Scan Original Scan Size 51/2x81/2 100% Send Size Auto OK Touch the [OK] key. 4 2-Sided Booklet Image Orientation 2-Sided Tablet When [Long Size] is selected, the two-sided scanning setting and send size cannot be scanned...document glass and follow the steps below. Scan Mode Switch Image Settings Auto Exposure 200X200dpi Mono2/Auto Color Mode PDF/PDF File Name Resolution File Format...
MX-2300N | MX-2700N | MX-3500N | MX-3501N | MX-4500N | MX-4501N Operation Manual Suite - Page 282

... for sending a scanned image can be changed at the time of pages per file can be changed. The file type cannot be the file format that is used when the [COLOR START...Mem. Specified Pages per File (1-99) OK B/W Color/Gray ● Scanning in Mono 2 (1) Select the file type. (2) Select the compression mode. (1) (2) ● Scanning in a smaller file size, however, the image quality...
MX-2300N | MX-2700N | MX-3500N | MX-3501N | MX-4500N | MX-4501N Operation Manual Suite - Page 287

... settings (administrator) to select Internet fax transmission settings such as a mail ...scanned, a message will appear and scanning will be entered in the e-mail message.) Use "Pre-Setting Mail Signature" in the touch panel. To cancel scanning...cancel the operation. • System Settings (Administrator): I-Fax Send Settings This is used to 900 characters can be displayed together...
MX-2300N | MX-2700N | MX-3500N | MX-3501N | MX-4500N | MX-4501N Operation Manual Suite - Page 292

... the [OK] key. • If you wish to change the scan size, touch the [Original] key to specify the original size manually. SPECIFYING THE SCAN SIZE OF THE ORIGINAL If the original is selected, the two-sided scanning setting and send size cannot be scanned is 31-1/2" (800 mm) (the maximum width is 11-5/8" (297 mm...
MX-2300N | MX-2700N | MX-3500N | MX-3501N | MX-4500N | MX-4501N Operation Manual Suite - Page 328

... is not highlighted. 105 Touch the [Job Build] key in the screen of originals and press the [COLOR START] key ( ) or the 101 or [BLACK & WHITE START] key ( ). If the memory becomes full during scanning, a message will appear and the transmission will be changed between sets of originals. Press the [START] key pressed...
MX-2300N | MX-2700N | MX-3500N | MX-3501N | MX-4500N | MX-4501N Operation Manual Suite - Page 347

...: Error code from a party that is printed, check the result of the transaction in the result column Message Explanation OK The transaction was completed normally. FAIL xx (xxxx) The transaction failed due to 99. The Image Sending Activity Report can be reprinted. When a transaction report or activity report is blocked. MEM. RECEIVED An e-mail...
MX-2300N | MX-2700N | MX-3500N | MX-3501N | MX-4500N | MX-4501N Operation Manual Suite - Page 423

...two-sided scanning is touched...code transmission. ☞ F-CODE DIALING (...send. (2) Fax Mode Switch (3) Image Settings (4) Memory TX (5) Direct TX (6) Auto Reception Fax Memory:100% Speaker Resend Address Book (10) Sub Address (11) Special Modes File (12) Quick File (1) This shows various messages...send a fax by direct transmission. ☞ If you like. The keys are selected...
MX-2300N | MX-2700N | MX-3500N | MX-3501N | MX-4500N | MX-4501N Operation Manual Suite - Page 424

... the image. ☞ CHANGING THE RESOLUTION (page 28) (3) [Original] key Touch this key to select the original size, two-sided original, and other settings. ☞ SPECIFYING THE ORIGINAL SCAN SIZE AND SEND SIZE (Enlarge/Reduce Sending) (page 30), AUTOMATICALLY SCANNING BOTH SIDES OF AN ORIGINAL (2-sided original) (page 34) (4) [Special Modes] key Touch this key...
MX-2300N | MX-2700N | MX-3500N | MX-3501N | MX-4500N | MX-4501N Operation Manual Suite - Page 434

... • If a fax is being scanned, a message will appear and scanning will stop. When scanning is not stored in a one -touch ...& WHITE START] key ( ). When sending a multi-page fax, the automatic document...selected. To cancel scanning... If Quick Online transmission is completed (scan complete sound) can be used to scan the original pages. System Settings for Fax (Administrator): Scan...
MX-2300N | MX-2700N | MX-3500N | MX-3501N | MX-4500N | MX-4501N Operation Manual Suite - Page 438

...the job in the Transaction Report or in the Image Sending Activity Report. • If no action is taken for one minute, scanning automatically ends and the transmission is completed, "Job ...being scanned, a message will appear and transmission will be changed for each original that is scanned. • If no action is taken for one minute after the confirmation screen appears, scanning ...
MX-2300N | MX-2700N | MX-3500N | MX-3501N | MX-4500N | MX-4501N Operation Manual Suite - Page 467

...pages. (4) (5) (5) Status Shows the job status. • Completed job Message "Send OK" "In Memory" "Printed" "Forward OK" "Stopped" Status Transmission completed...Broadcast transmission or serial polling completed. A fax was not successful because a communication error occurred (a 6-digit error code appears in the job status screen. The received fax has been forwarded. Reception ...
Quick Start Guide - Page 1

MODEL: MX-2300N MX-3500N MX-2700N MX-3501N MX-4500N MX-4501N DIGITAL FULL COLOR MULTIFUNCTIONAL SYSTEM Quick Start Guide Keep this manual close at hand for placing originals and loading paper. Copying Using the copy function. Scanning Using the scan function. Document filing Storing jobs as files on the hard drive. General information Functions of the machine and procedures for...

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