Xerox M20 Support Question
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Question posted by khaldon on May 8th, 2011
Power Failure Report
what is the solution for The machineâA533;A533;s memory has not been backed up
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Related Xerox M20 Manual Pages
User Guide - Page 3
...2-4 Installing Drum and Toner Cartridges 2-10 Making Connections 2-12 Powering On the Machine 2-14 Loading Paper 2-15 Help List...2-18 Machine Setup 2-19 Installing Software 2-23
3 Copy 3-1
Copying Procedure 3-2 Basic Copy Features 3-6 Special Copy Features 3-10 Using Interrupt 3-14
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page i Table of Contents
1 Welcome...
User Guide - Page 4
... ...6-14 Fax Setup Options 6-19
7 Print 7-1
Printing a Document 7-2 Printer Settings 7-3 PCL Driver 7-5 PostScript Driver 7-12
8 Scan 8-1
TWAIN Scanner Program 8-2 Scanning Procedure 8-3
9 Machine Administration 9-1
Machine Setup 9-2 Reports ...9-6 ControlCentre 9-8 Department Codes 9-15 Passcode Protection 9-22
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
User Guide - Page 9
... information about the conventions used interchangeably: ¾ Paper is synonymous with media. ¾ Document is synonymous with original. ¾ Xerox CopyCentre C20, WorkCentre M20 or WorkCentre M20i is synonymous with the
machine. Provides more in the margins and used to emphasise the selection of personal injury.
aerosol cleaners or pour fluids
directly onto any...
User Guide - Page 12
...machine may result in use an earthed adapter plug to connect the product to the possibility of your product. Page 1-6
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide The safety testing and performance of all products plugged into an earthed power...not sure of the type of power source indicated on , or supplied with an energy saving device to be operated from the wall...
User Guide - Page 16
... the product is totally enclosed during all phases of procedures other than those specified herein may result in a commercial environment. Page 1-10
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide With specific regard to lasers, the equipment complies with Council Directive 89/336/EEC. It does not emit hazardous radiation as a Class...
User Guide - Page 93
....
¾ Press [Start] to delete entries from Group mail, "Entry Not Editable" displays. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 5-11 E-mail
Local Address Book
z You can store frequently used E-mail addresses in the machine's memory, in the Local Address book.
¾ To add. press [Enter]. Use to the ¾ Press...
User Guide - Page 102
...in the Group. which has previously been stored in the machine's memory.
¾ Press [Group Dial] and enter the Group...WorkCentre M20 and WorkCentre M20i User Guide The name appears and the original is scanned into memory.
¾ If the original is loaded on the Document Glass, the display asks if you want to access a fax number which have previously been stored in the machine's memory...
User Guide - Page 167
... the toner cartridge needs to notify them that the machine requires a new toner cartridge. Machine Administration
Notify Toner Low
If the Notify Toner option is stored in the machine's memory.
1
¾ Press the [Machine Status] key.
2
¾ Using the Navigation...
The Suppliers Name
Notify Toner Low [On]
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 9-27
User Guide - Page 179
...CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 10-7 This feature will be activated only when the phone number of the service company or the dealer is set to On, when the toner cartridge needs to be replaced, the machine automatically sends a...locks in place. ¾ Turn the toner locking lever downwards until it locks in the machine's memory.
) For instructions on page 9-25.
User Guide - Page 194
...
The remote fax machine The remote operator should know in Try Power Off / Power On.
Troubleshooting
DISPLAY
MEANING
SOLUTION
Non-Xerox Toner Cart
You have used an incorrect poll code. Contact recipient to clear, then try again. If the
Unit).
Enter the correct poll code. Page 11-12
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User...
User Guide - Page 195
... become Either delete unnecessary documents, or
full. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 11-13 The recording paper in the paper tray. Refer to "Toner Cartridge" on page
fuser area.
11-6.
The machine's memory has not been backed up. Refer to "Paper Jams" on
paper exit area.
Paper has jammed in...
WorkCentre M20/M20i Firmware Installation Instructions - Page 1
... the IP address of the WorkCentre as noted from the Report menu to the Upgrading M20/M20i Machine Firmware section.
Locate the Network Firmware Version on the User Interface. Select the Maintenance tab. Select Firmware Upgrade. 5. Print the Connect Page report from
the System Data List. On the M20/M20i, select Machine Status button. 2. Repeat above steps...
System Administration Guide - Page 47
...Ensure that the Xerox CentreWare DP is installed on page 4-3). Xerox WorkCentre M20i System Administration Guide
Page 3-7 For more detailed instructions on setting...Workstation Setup" on the client workstation.
If needed, refer to setup the WorkCentre M20i on the network.
3
¾ Power off and power on the WorkCentre M20i so the setup selections will take effect.
4
¾ Install the...
System Administration Guide - Page 128
..., convert the scanned document to an electronic format and then send that information to Email
Email Overview
By combining the power of the WorkCentre M20i and CentreWare Internet Services, Xerox provides an Email solution for all Email users.
Scan to one or more Email address destinations.
NOTE: When entering a manual Email address on...
System Administration Guide - Page 135
...]. Scan to Email
Add Authenticated Users
This feature allows you to add authenticated users from the WorkCentre M20i.
Email Setup [Auth User Setup
Xerox WorkCentre M20i System Administration Guide
Page 9-9 To add authenticated users:
1 ¾ Press the [Machine Status] button.
2
¾ Press
or
until Auth User Setup is displayed and
press [Enter].
¾...
System Administration Guide - Page 137
... displayed and
press [Enter]. Scan to Email
Delete Authenticated Users
This feature allows you want to delete authenticated users from the WorkCentre M20i.
To delete authenticated users:
1 ¾ Press the [Machine Status] button.
2
¾ Press
or
until Delete
Auth Users is displayed and
press [Enter].
¾ If the System Admin Tools have...
System Administration Guide - Page 153
To configure Email forwarding:
1 ¾ Press the [Machine Status] button.
2
¾ Press
or
until Email is displayed and
press [Enter].
¾ If the System Admin Tools ...
¾ Press or until System
Admin Tools is displayed and press [Enter]. This can also print a copy at the WorkCentre M20i.
Setup Forward [Email]
Xerox WorkCentre M20i System Administration Guide
Page 9-27
System Administration Guide - Page 159
... the [Machine Status] button.
2
¾ Press
or
until Fax is displayed and
press [Enter].
¾ If the System Admin Tools have been passcode protected, type in the password and press [Enter].
This can be set for faxes. Setup Forward [Fax]
Xerox WorkCentre M20i System...the forwarding details for received and or transmitted faxes and can also print a copy at the WorkCentre M20i.
System Administration Guide - Page 191
... these instructions to change the printer's name and location.
Xerox WorkCentre M20i System Administration Guide
Page 11-23 Administration Tools
Defining the ... At the CentreWare Internet Services Home Page for the WorkCentre M20i, select the [Properties] tab.
3 ¾ Enter the [Machine Name], but only if necessary.
4 ¾ Enter the [Machine Location], if required.
5 ¾ Click the [...
System Administration Guide - Page 208
... with the network printing or scan to Email in resolving
the problem.
8
¾ Power off the device, wait 15 seconds then power back on and check for a configuration report being used to identify the steps to the workstation.
5
¾ Check that the WorkCentre M20i print driver is selected at the workstation.
6
¾ Check that is selected...
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