User Guide
Page 32
... tray lights display together, the Auto Tray Switching feature is available as an option. If an error occurs, a red light displays indicating the location of the error, and a message appears on the display providing further information. ) For a detailed description of the error messages, refer to delete jobs. Status Map Document Feeder Error Bypass Paper Jam Tray 1 Tray 2 The Status Map identifies which has been set up previously and stored in the machine's Dial Directory. (WorkCentre M20i only.) Use to redial the last phone number...
... tray lights display together, the Auto Tray Switching feature is available as an option. If an error occurs, a red light displays indicating the location of the error, and a message appears on the display providing further information. ) For a detailed description of the error messages, refer to delete jobs. Status Map Document Feeder Error Bypass Paper Jam Tray 1 Tray 2 The Status Map identifies which has been set up previously and stored in the machine's Dial Directory. (WorkCentre M20i only.) Use to redial the last phone number...
User Guide
Page 43
Machine Setup [Tray 1 Size] 4 ¾ Press [Menu/Exit] to exit each menu level and return to save your selections. Enter Machine Status Æ Machine Setup Fax Setup 3 ¾ Using the Navigation Keys select the required setup option and press [Enter]. ¾ Using the "Machine Setup Options:" starting on page 2-20 customize the settings to meet your requirements. ¾ Press [Enter] to standby mode. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 2-19 Getting Started Machine Setup Use the following instructions to customize your machine to ...
Machine Setup [Tray 1 Size] 4 ¾ Press [Menu/Exit] to exit each menu level and return to save your selections. Enter Machine Status Æ Machine Setup Fax Setup 3 ¾ Using the Navigation Keys select the required setup option and press [Enter]. ¾ Using the "Machine Setup Options:" starting on page 2-20 customize the settings to meet your requirements. ¾ Press [Enter] to standby mode. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 2-19 Getting Started Machine Setup Use the following instructions to customize your machine to ...
User Guide
Page 51
... "Test Print or Scan" starting on page 2-28 to continue the installation. The Ports tab will have a different appearance according to the connection. For a USB connection, check the USB box. 5 ¾ Click [OK]. For a parallel connection, check LPT1, LPT2 or LPT3 depending on the [Ports] tab. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 2-27 The window displayed is usually LPT1. Follow the instructions for a Windows XP operating system. 3 ¾ Click on the configuration of driver installed...
... "Test Print or Scan" starting on page 2-28 to continue the installation. The Ports tab will have a different appearance according to the connection. For a USB connection, check the USB box. 5 ¾ Click [OK]. For a parallel connection, check LPT1, LPT2 or LPT3 depending on the [Ports] tab. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 2-27 The window displayed is usually LPT1. Follow the instructions for a Windows XP operating system. 3 ¾ Click on the configuration of driver installed...
User Guide
Page 52
.... Test Scan 1 ¾ Open the Twain compliant application being used to scan documents. 2 ¾ Follow the instructions provided in "Scan" starting on page 8-1 to which the document will be submitted from the Workstation. Page 2-28 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Test Print Perform the following steps: 1 ¾ Open a document on the device and verify that it prints correctly. Getting Started Test Print or Scan To ensure the Xerox WorkCentre M20 or M20i has been installed correctly a test print or scan...
.... Test Scan 1 ¾ Open the Twain compliant application being used to scan documents. 2 ¾ Follow the instructions provided in "Scan" starting on page 8-1 to which the document will be submitted from the Workstation. Page 2-28 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Test Print Perform the following steps: 1 ¾ Open a document on the device and verify that it prints correctly. Getting Started Test Print or Scan To ensure the Xerox WorkCentre M20 or M20i has been installed correctly a test print or scan...
User Guide
Page 116
... table lists all the Fax Setup options available and provides a instructions for accessing the Fax Setup options are provided on the long edge. When a call and immediately switches to fax receive mode. Use to print 2 sided, with the binding edge on the short edge. Page 6-20 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Use to set fax jobs to fax mode automatically. The machine answers the incoming call is received pick up the external phone handset or press [Manual Dial]. If a fax...
... table lists all the Fax Setup options available and provides a instructions for accessing the Fax Setup options are provided on the long edge. When a call and immediately switches to fax receive mode. Use to print 2 sided, with the binding edge on the short edge. Page 6-20 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Use to set fax jobs to fax mode automatically. The machine answers the incoming call is received pick up the external phone handset or press [Manual Dial]. If a fax...
User Guide
Page 119
... the default paper tray for over-sized fax jobs. Transmission time may be received from remote machines registered on your machine. Use to set the number of each fax sent. The number entered will be added to restrict receipt of minutes between redial attempts. Use to set the default option for all transmissions. Use to switch on two pages. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 6-23 Use to de-activate the automatic reduction. Over-sized jobs are printed on...
... the default paper tray for over-sized fax jobs. Transmission time may be received from remote machines registered on your machine. Use to set the number of each fax sent. The number entered will be added to restrict receipt of minutes between redial attempts. Use to set the default option for all transmissions. Use to switch on two pages. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 6-23 Use to de-activate the automatic reduction. Over-sized jobs are printed on...
User Guide
Page 127
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 7-7 Print Quantity Use to select the number of paper required. Source Use to select the type of prints required. Banner Page Use to enter a customized paper size. Type Use to select the required paper source for a cover page. Cover Page Use to select the size of paper required from the drop down menu. Print Paper Tab Custom Use to select whether a banner page is required. Size Use to select the required paper source for the job.
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 7-7 Print Quantity Use to select the number of paper required. Source Use to select the type of prints required. Banner Page Use to enter a customized paper size. Type Use to select the required paper source for a cover page. Cover Page Use to select the size of paper required from the drop down menu. Print Paper Tab Custom Use to select whether a banner page is required. Size Use to select the required paper source for the job.
User Guide
Page 142
... Setup 3 ¾ Using the Navigation Keys select the required setup option and press [Enter]. ¾ Using the "Machine Setup Options" starting on page 9-3 customize the settings to meet your selections. Machine Administration Machine Setup Use the following instructions to customize your machine to meet your requirements. ¾ Press [Enter] to save your individual requirements. 1 ¾ Press the [Machine Status] key. 2 ¾ Using the Navigation Keys select [Machine Setup] and press [Enter]. Page 9-2 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide...
... Setup 3 ¾ Using the Navigation Keys select the required setup option and press [Enter]. ¾ Using the "Machine Setup Options" starting on page 9-3 customize the settings to meet your selections. Machine Administration Machine Setup Use the following instructions to customize your machine to meet your requirements. ¾ Press [Enter] to save your individual requirements. 1 ¾ Press the [Machine Status] key. 2 ¾ Using the Navigation Keys select [Machine Setup] and press [Enter]. Page 9-2 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide...
User Guide
Page 146
... the machine's fax phonebook as a quick reference guide. Use this list to confirm your changes. Provides User Authentication information for the E-mail function. This report contains information about recent reception activities. Reports Available REPORT Fax Phonebook Fax TX Fax RX System Data Scheduled Jobs Fax TX Confirm E-mail TX Report Help List Junk Fax List Billing Counters Connect Page User Auth List Print All Reports DESCRIPTION This list contains all the available reports. Reports can be set up to include specific information, or to print all the numbers currently...
... the machine's fax phonebook as a quick reference guide. Use this list to confirm your changes. Provides User Authentication information for the E-mail function. This report contains information about recent reception activities. Reports Available REPORT Fax Phonebook Fax TX Fax RX System Data Scheduled Jobs Fax TX Confirm E-mail TX Report Help List Junk Fax List Billing Counters Connect Page User Auth List Print All Reports DESCRIPTION This list contains all the available reports. Reports can be set up to include specific information, or to print all the numbers currently...
User Guide
Page 194
..., turn the ECM mode on page 10-5. No Answer The remote fax machine Try again. Poll Code Err. Or, when setting up to poll another fax machine, you are polling and have used an incorrect poll code. Page 11-12 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Enter the correct poll code. No Developer Cartridge The toner cartridge is full Either delete unnecessary documents, retransmit after machine is functioning correctly. Refer to "Powering the LSU (Laser Scanning...
..., turn the ECM mode on page 10-5. No Answer The remote fax machine Try again. Poll Code Err. Or, when setting up to poll another fax machine, you are polling and have used an incorrect poll code. Page 11-12 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Enter the correct poll code. No Developer Cartridge The toner cartridge is full Either delete unnecessary documents, retransmit after machine is functioning correctly. Refer to "Powering the LSU (Laser Scanning...
User Guide
Page 196
..., clean the Document Glass and underside of the Document Feeder. If a line is positioned correctly on the Document Glass. If the problem still persists, clean the Drum Cartridge. Copy image is skewed Ensure that original is present when using the Document Feeder and not when using the Document Glass, clean the CVT glass. Page 11-14 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Copying Problems CONDITION SUGGESTED SOLUTION The LCD does not turn on Check that...
..., clean the Document Glass and underside of the Document Feeder. If a line is positioned correctly on the Document Glass. If the problem still persists, clean the Drum Cartridge. Copy image is skewed Ensure that original is present when using the Document Feeder and not when using the Document Glass, clean the CVT glass. Page 11-14 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Copying Problems CONDITION SUGGESTED SOLUTION The LCD does not turn on Check that...
User Guide
Page 197
... printing is defective. Replace paper in paper tray with a computer and printer that the toner and drum cartridges are not installed properly. Ensure that the print job is being powered on the left open while copies are forms, newsletters, books etc. Shake the toner cartridge and tap along the top of the toner cartridge over in the tray. The printer driver may not be correct. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 11-15 Check/adjust paper guides. Troubleshooting CONDITION Frequent copy paper jams Toner...
... printing is defective. Replace paper in paper tray with a computer and printer that the toner and drum cartridges are not installed properly. Ensure that the print job is being powered on the left open while copies are forms, newsletters, books etc. Shake the toner cartridge and tap along the top of the toner cartridge over in the tray. The printer driver may not be correct. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 11-15 Check/adjust paper guides. Troubleshooting CONDITION Frequent copy paper jams Toner...
User Guide
Page 212
... 5-5 E-mail, Sender's Name 5-4 E-mail, sending an e-mail 5-2 E-mail, Start 5-6 Energy Star 1-18 Enter the Fax Number 6-4 Enter the quantity 3-5, 3-16 Error Messages 11-11 Expected Toner Cartridge Life 10-5 External Connections 2-12 F Fault Clearance 11-3 Fax 6-9 2 Sided 6-8 Lighten/Darken 6-8 Original Type 6-9 start 6-5 Fax Features 6-8 Fax Number 6-4 Fax Setup Options 6-19 Fax Specification 12-4 Faxing Problems Solution Chart 11-19 Faxing Procedure 6-2 Features Fax 6-8 File Type 5-6 Firmware Update Tab 9-12 Page Index - 2 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
... 5-5 E-mail, Sender's Name 5-4 E-mail, sending an e-mail 5-2 E-mail, Start 5-6 Energy Star 1-18 Enter the Fax Number 6-4 Enter the quantity 3-5, 3-16 Error Messages 11-11 Expected Toner Cartridge Life 10-5 External Connections 2-12 F Fault Clearance 11-3 Fax 6-9 2 Sided 6-8 Lighten/Darken 6-8 Original Type 6-9 start 6-5 Fax Features 6-8 Fax Number 6-4 Fax Setup Options 6-19 Fax Specification 12-4 Faxing Problems Solution Chart 11-19 Faxing Procedure 6-2 Features Fax 6-8 File Type 5-6 Firmware Update Tab 9-12 Page Index - 2 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
User Guide
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...Notify Toner Low 9-27 Making Connections 2-12 Managing Departments 9-18 Manual Dialing 6-7 J Job Status 6-5 K Manual Group Dialing 6-7 Margin Shift copy 3-11 Media Specifications 4-9, 12-7 Memory Fax 6-11 Keypad Dialing 6-6 Meter Readings 9-12 L Models and Options 2-4 Multiple recipients 5-5 Laser Safety 1-10 N LCD Error Messages 11-11 Lighten/Darken N Up copy 3-6 copy 3-13 fax 6-8 Loading documents 3-3, 3-4, 5-2, 6-2, 6-3, 8-3, 8-O 4 Loading Paper 2-15, 4-2 Bypass Tray 4-5 Paper Tray 4-2 Preparation 4-2 Stock Types 4-9 Local Connection Driver Installation 2-24 Test Print...
...Notify Toner Low 9-27 Making Connections 2-12 Managing Departments 9-18 Manual Dialing 6-7 J Job Status 6-5 K Manual Group Dialing 6-7 Margin Shift copy 3-11 Media Specifications 4-9, 12-7 Memory Fax 6-11 Keypad Dialing 6-6 Meter Readings 9-12 L Models and Options 2-4 Multiple recipients 5-5 Laser Safety 1-10 N LCD Error Messages 11-11 Lighten/Darken N Up copy 3-6 copy 3-13 fax 6-8 Loading documents 3-3, 3-4, 5-2, 6-2, 6-3, 8-3, 8-O 4 Loading Paper 2-15, 4-2 Bypass Tray 4-5 Paper Tray 4-2 Preparation 4-2 Stock Types 4-9 Local Connection Driver Installation 2-24 Test Print...
User Guide
Page 214
... Paper Supply 3-2 Send to Myself 5-5 Sender's Name 5-4 Sending a Fax 6-2 Sending an E-mail 5-2 Serial Number 9-25 Serial number 1-5 Setting the Product to Send Toner Low Information 10-7 Setting up the Machine 2-19, 2-20, 9-3 ControlCentre 9-8 Installing ControlCentre 5.0 9-8 Settings Tab 9-10 Setups Overview 9-2 Software Installation 2-23 Solutions, Copier Problems 11-14 Solutions, Faxing Problems 11-19 Solutions, Printing Problems 11-15 Solving Problems 11-14 Specifications Fax 12-4 General 12-6 Paper 12-7 Page Index - 4 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide...
... Paper Supply 3-2 Send to Myself 5-5 Sender's Name 5-4 Sending a Fax 6-2 Sending an E-mail 5-2 Serial Number 9-25 Serial number 1-5 Setting the Product to Send Toner Low Information 10-7 Setting up the Machine 2-19, 2-20, 9-3 ControlCentre 9-8 Installing ControlCentre 5.0 9-8 Settings Tab 9-10 Setups Overview 9-2 Software Installation 2-23 Solutions, Copier Problems 11-14 Solutions, Faxing Problems 11-19 Solutions, Printing Problems 11-15 Solving Problems 11-14 Specifications Fax 12-4 General 12-6 Paper 12-7 Page Index - 4 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide...
System Administration Guide
Page 7
...-11 Set Factory Defaults 11-12 Clear Memory 11-13 Maintenance Tools 11-14 Check the Serial Number 11-15 Notify Toner Low 11-16 New Drum 11-17 Clean Drum 11-18 Billing Counters 11-19 Maintenance using Internet Services 11-20 Enabling Internet Services 11-20 Checking Printer Status 11-21 Printing Reports 11-22 Defining the Printer 11-23 Checking Configurations 11-24 Setting Alert Notifications 11-25 Checking Billing and Counters 11-26 Making General Maintenance Settings 11-27 Upgrading Firmware 11-28 Installing...
...-11 Set Factory Defaults 11-12 Clear Memory 11-13 Maintenance Tools 11-14 Check the Serial Number 11-15 Notify Toner Low 11-16 New Drum 11-17 Clean Drum 11-18 Billing Counters 11-19 Maintenance using Internet Services 11-20 Enabling Internet Services 11-20 Checking Printer Status 11-21 Printing Reports 11-22 Defining the Printer 11-23 Checking Configurations 11-24 Setting Alert Notifications 11-25 Checking Billing and Counters 11-26 Making General Maintenance Settings 11-27 Upgrading Firmware 11-28 Installing...
System Administration Guide
Page 47
... System Administration Guide Page 3-7 NetWare CentreWare DP Setup Ensure that the Xerox CentreWare DP is installed on page 4-3). If needed, refer to setup the WorkCentre M20i on the network. 3 ¾ Power off and power on the WorkCentre M20i so the setup selections will take effect. 4 ¾ Install the print driver for installation instructions. For more detailed instructions on setting up a network, access the electronic, context-sensitive Help from all Network Services and Admin Services screens and dialogue boxes. 1 ¾ Locate...
... System Administration Guide Page 3-7 NetWare CentreWare DP Setup Ensure that the Xerox CentreWare DP is installed on page 4-3). If needed, refer to setup the WorkCentre M20i on the network. 3 ¾ Power off and power on the WorkCentre M20i so the setup selections will take effect. 4 ¾ Install the print driver for installation instructions. For more detailed instructions on setting up a network, access the electronic, context-sensitive Help from all Network Services and Admin Services screens and dialogue boxes. 1 ¾ Locate...
System Administration Guide
Page 190
...instructions to print the printer's reports or to send a test print file to the file location and select the file. Page 11-22 Xerox WorkCentre M20i System Administration Guide Administration Tools Printing Reports Use these steps: 1 ¾ Enable CentreWare Internet Services (see "Enabling Internet Services" on page 11-20). 2 ¾ At the CentreWare Internet Services Home Page for the WorkCentre M20i, select the [Print] tab. 3 ¾ Click the appropriate [Print] button to print: System Data List Network Configuration Sheet PCL Font List PS Font List Fax Phone Book Email...
...instructions to print the printer's reports or to send a test print file to the file location and select the file. Page 11-22 Xerox WorkCentre M20i System Administration Guide Administration Tools Printing Reports Use these steps: 1 ¾ Enable CentreWare Internet Services (see "Enabling Internet Services" on page 11-20). 2 ¾ At the CentreWare Internet Services Home Page for the WorkCentre M20i, select the [Print] tab. 3 ¾ Click the appropriate [Print] button to print: System Data List Network Configuration Sheet PCL Font List PS Font List Fax Phone Book Email...
System Administration Guide
Page 208
... reload the device printer drivers on the workstation. The following procedure to Email. Page 12-2 Xerox WorkCentre M20i System Administration Guide Perform the corrective action that the network cable is connected to send print jobs is recommended by the User Guide. If there are not operating correctly. 2 ¾ Check that the WorkCentre M20i has power and it is turned on and check for a configuration report being used to the workstation. 5 ¾ Check that the WorkCentre M20i print driver is selected...
... reload the device printer drivers on the workstation. The following procedure to Email. Page 12-2 Xerox WorkCentre M20i System Administration Guide Perform the corrective action that the network cable is connected to send print jobs is recommended by the User Guide. If there are not operating correctly. 2 ¾ Check that the WorkCentre M20i has power and it is turned on and check for a configuration report being used to the workstation. 5 ¾ Check that the WorkCentre M20i print driver is selected...
System Administration Guide
Page 216
...-26 Managing Departments 11-5 Checking Configurations 11-24 Printing Department Data 11-4 Configuring the Network 7-6 Downloading PCL Fonts and Macros using Internet Services 10-8 Testing 10-11 Fax Forwarding 10-3 Local Address Book 9-25 LPR/LPD Configuration 7-20 NetWare Configuration 7-11 Network Communication Setup 7-4 Network Installation 7-1 Obtaining Assistance 11-32 PCL Flash Font Installation 11-29 PCL Flash Macro Installation 11-30 Printer Definition 11-23 Printer Status 11-21 Index-ii Xerox WorkCentre M20i System Administration Guide
...-26 Managing Departments 11-5 Checking Configurations 11-24 Printing Department Data 11-4 Configuring the Network 7-6 Downloading PCL Fonts and Macros using Internet Services 10-8 Testing 10-11 Fax Forwarding 10-3 Local Address Book 9-25 LPR/LPD Configuration 7-20 NetWare Configuration 7-11 Network Communication Setup 7-4 Network Installation 7-1 Obtaining Assistance 11-32 PCL Flash Font Installation 11-29 PCL Flash Macro Installation 11-30 Printer Definition 11-23 Printer Status 11-21 Index-ii Xerox WorkCentre M20i System Administration Guide
