HP C7401A - SureStore Ultrium 230 Tape Drive Support and Manuals
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HP StorageWorks Ultrium Tape Drive External Model Getting Started Guide (November 2004) - Page 41
... 42). check that the connection is ready for operation.
Drive Error and Tape Error If the error condition reappears, call for service. The drive is working.
None.
write).
Ready and Clean... to
firmware upgrade. FLASHING. Ready is in OBDR mode. Ready is not on page 28 for troubleshooting
If you cannot resolve a problem, contact customer service at www.hp.com/support.
HP StorageWorks Ultrium Tape Drive External Model Getting Started Guide (November 2004) - Page 42
...supported cartridges and instructions.
The drive is OFF, others are The drive believes the using the correct format cartridge; Ready is
Do not reset or power cycle the drive. Do not reset or power cycle the drive. See page 24 for service... The drive mechanism has detected an error. downloading firmware. If the Tape Error LED still flashes or starts flashing during the next backup...
HP StorageWorks Ultrium Tape Drive External Model Getting Started Guide (November 2004) - Page 44
... format cartridges. This process may take up to clean the tape path or tape guides inside the cartridge. • Do not leave cartridges in the drive. Looking after...;F). Problems with a positive
click. • The World Wide Web site for more detailed troubleshooting information: www.hp.com/
support/ultrium. If the failure occurs regularly, contact customer service at www.hp.com/support.
...
HP StorageWorks Ultrium Tape Drive External Model Getting Started Guide (November 2004) - Page 45
... loads. This process may damage the media or the tape drive.
3 If the cartridge is damaged. Contact customer service at www.hp.com/support.
If you have a fault. See the troubleshooting section of the User's Guide on the HP StorageWorks Tape CD-ROM for more information about checking the leader pin and cartridge teeth.
5 Use a new...
HP StorageWorks Ultrium Tape Drive Internal Model Getting Started Guide (November 2004) - Page 9
... specific installation instructions for your system's configuration. If you do not have a backup application that your installation is correct (see "Step 8: Verify installation" on page 31.)
4 Make sure you can also use HP Library & Tape Tools software on the CD-ROM to verify that supports your HP StorageWorks Ultrium tape drive and download any upgrades or patches, if required. To upgrade...
HP StorageWorks Ultrium Tape Drive Internal Model Getting Started Guide (November 2004) - Page 47
... action to
firmware upgrade. Ready is not on, check the power cable connection
may be faulty or If this is FLASHING. power, may have
switch incorporates a green LED. Ready and Clean OFF. Drive Error and Tape Error If the error condition reappears, call for troubleshooting
If you cannot resolve a problem, contact customer service at www.hp.com/support. Ready is...
HP StorageWorks Ultrium Tape Drive Internal Model Getting Started Guide (November 2004) - Page 48
downloading firmware.
Firmware is FLASHING. The drive requires cleaning. Load the Ultrium cleaning ...service. completion.
just ejected is now off, discard the 'suspect' tape cartridge. The tape cartridge memory (CM) may be loaded and
Error is recovered, the
or
Drive Error FLASHES on , call for supported cartridges and instructions. Load a new cartridge.
If the Tape Error...
HP StorageWorks Ultrium Tape Drive Internal Model Getting Started Guide (November 2004) - Page 50
... should be ejected. Cartridge is jammed
If the cartridge is jammed or the backup application is fully operational. Problems with a positive
click. • The World Wide Web site for more detailed troubleshooting information: www.hp.com/
support/ultrium.
This process may take up to 80% Relative Humidity Tapes intended for archiving data should not...
HP StorageWorks Ultrium Tape Drive Removable Model Getting Started Guide (November 2004) - Page 6
... the drive is the recommended diagnostic and support tool for installation?
• You will degrade their individual performance with your server, you use . Do I check the SCSI bus? For specific details relevant to suit the particular configuration of your tape array's Getting Started Guide for compatibility information, updates and the latest version of your disk...
HP StorageWorks Ultrium Tape Drive Removable Model Getting Started Guide (November 2004) - Page 38
... server's boot disk during a firmware upgrade.
For support on Windows operating systems, drivers can be found on the SCSI bus has a unique ID. Do drivers need to be installed and, if so, which ones
Description
Further information
It is unclear whether there is a need to reboot the system. Detailed information specific to your HP StorageWorks Ultrium drive is...
HP StorageWorks Ultrium Tape Drive Removable Model Getting Started Guide (November 2004) - Page 43
... and replace the cable if necessary.
The drive is carrying out If the drive is ready for further
then
details.
41
The drive is upgrading firmware, do not reset or a normal activity (read, power cycle it still fails, call for service.
Using the LEDs for troubleshooting
If you cannot resolve a problem, contact customer service at www.hp.com/support.
HP StorageWorks Ultrium Tape Drive Removable Model Getting Started Guide (November 2004) - Page 46
...fully operational. If the failure occurs regularly, contact customer service at the correct temperature and humidity. • The ...to clean the tape path or tape guides inside the cartridge. • Do...hp.com/support.
1 Press and hold the Eject button on their side. Problems with a positive
click. • The World Wide Web site for more detailed troubleshooting information: www.hp.com/
support...
Ultrium 230 Tape Drive User's Guide - Page 1
... See Unloading a Cartridge
upgrading firmware See HP Library & Tape Tools
URL See Worldwide Online Services
US support numbers See Technical Support for installation See Checking Installation Prerequisites
problems
diagnosing See Troubleshooting Tips dirty tape heads See Cleaning the Tape Heads during self-test See If There Are Problems During the Self-Test error condition signal See Interpreting...
Ultrium 230 Tape Drive User's Guide - Page 21
... reliable way to identify errors and potential problems that enhances reliability by Hewlett-Packard, however, that makes it will flash until a tape load is downloaded for update information (www.hp.com/support/ultrium).
Any problems identified are attached to your tape drive and performs the upgrade
A Support Ticket that generates detailed troubleshooting information for tape drive...
Ultrium 230 Tape Drive User's Guide - Page 29
... recovery specifications diagnostics troubleshooting FAQs
SCSI configuration UNIX configuration
hp systems dec systems ibm RS/6000 systems pc based UNIX systems silicon graphics sun systems verify installation UNIX glossary... sets the block size used for the drive when you are statically built into your kernel.
UNIX pc
hp learning products issued october 2000 : http://www.hp.com/go/support/...
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