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User Guide - Page 30
... the following label attached. Hazardous voltage, current, and energy levels are no serviceable parts inside any part that has this label attached. There are present inside these parts, contact a service technician.
1. See the Intel® Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide on page 12
18 Intel Blade Server Chassis SBCE: Installation and User...
User Guide - Page 71
... Server Chassis SBCE is lit on . The power cables are secure. If the problem remains, contact your Intel Support Representative.
Verify that also has an error LED lit. Verify that caused the error, you must locate the lit error LED on page 8.
59 Service processor problems
Service processor in the Blade Server Chassis SBCE.
2. Disconnect the Blade Server Chassis SBCE...
Troubleshooting Guide - Page 16
... 63 Removing a blade server 65 Completing the installation 66 Input/output connectors 66 Video connector 66 Supported video resolutions and refresh rates 67 Keyboard connector 67 Mouse connector 67 Universal Serial Bus connector 68 Switch-module Ethernet connector 68 Remote management and console Ethernet connector 69
xvi
SBCE: Hardware Maintenance Manual and Troubleshooting Guide
Troubleshooting Guide - Page 17
5 Service replaceable units 71
Replacing a blower module 71 Media tray 72
Removing the media ...90 Temperature error messages 92 Blower error messages 92 Power error messages 92 Blade server error messages 94 KVM error message 94 Switch error messages 95 Management module error messages 95 Bus error messages 96 Undetermined problems 97 Problem determination tips 98
7 Parts listing, SBCE...
Troubleshooting Guide - Page 50
... switch module for details about the configuration and management firmware for the switch module. The initial user ID and password for the I /O modules • Settings for the SNMP, SMTP, and DNS protocols • Settings for secure socket layer (SSL) security This also ...Documentation for the Ethernet switch module is Read Only)
32
SBCE: Hardware Maintenance Manual and Troubleshooting Guide
Troubleshooting Guide - Page 55
...board. Supporting Ethernet failover
To have the SBCE unit support Ethernet failover on the blade servers, set any jumpers...controllers are integrated on the Ethernet switches.
Updating the Ethernet switch module IP address through ...install a device driver in the blade server to enable the blade server operating system to the same destinations. ✏ NOTE
You can also access the firmware...
Troubleshooting Guide - Page 56
... = USERID • Password = PASSW0RD (All capitals with network resources. Before you must be utilized.
38
SBCE: Hardware Maintenance Manual and Troubleshooting Guide An Ethernet switch module must be installed in the SBCE unit before the Ethernet controllers integrated on the station that must use the SBCE management module to enable the ports. Select Upgrade Firmware from TFTP...
Troubleshooting Guide - Page 74
... for instructions. There are supported
56
SBCE: Hardware Maintenance Manual and Troubleshooting Guide If you remove the module that has the following steps to power. Important:
a. Remove the acoustic module option, if installed, from the rear of these components.
otherwise, shut down the operating systems and turn off all blade servers that are no serviceable parts inside any part...
Troubleshooting Guide - Page 76
... supply module bay 4.
58
SBCE: Hardware Maintenance Manual and Troubleshooting Guide Slide one of the SBCE unit. 2. Remove the module fillers from the rear of these components. There are present inside these parts, contact a service technician. 4. Remove the acoustic module, if any, from the bays. 3. ✏ NOTE
These instructions assume the SBCE unit is in the...
Troubleshooting Guide - Page 99
... see if the problem has been corrected before taking further action.
✏ NOTE
Try reseating a suspected component or reconnecting a cable before you decide which FRUs to the manual for that device. 3. Configuration problems can cause false
errors and symptoms. 2. Check the configuration before replacing the component.
81 6 Symptom-to-FRU index
This index supports the SBCE...
Troubleshooting Guide - Page 105
...drivers. Remote console has keyboard entry problems with the Windows* XP Service Pack 1.
When you are redirecting the server console (remote console function) of the Configuration/Setup...update diskette on a blade server • Update the diagnostics on the blade server instead of performing SBCE management functions.
Troubleshooting charts (continued)
Device Keyboard problems ...
Troubleshooting Guide - Page 107
... option that came with its own test instructions, use those instructions to the electrical sources, and restart the server.
These LEDs help identify the cause of the option hardware and cable connections are on .
If the problem remains, contact your Intel Support Representative. If the problem remains, replace the option. If a problem remains, replace the management module. Table...
Troubleshooting Guide - Page 112
... server x was installed
Information only. Replace the midplane.
94
SBCE: Hardware Maintenance Manual and Troubleshooting Guide
Reseat the blade server. 2.
Received an [xxx] alert from an unsupported ISMP type xxxx, via the interconnect network
Ensure that all blade servers in bay 7 or higher, ensure that power modules 1 and 2 are supported by a field service technician.
Troubleshooting Guide - Page 114
.... 4. Failure reading I2C device. Replace the midplane. 6.
96
SBCE: Hardware Maintenance Manual and Troubleshooting Guide Remote access attempt failed. User is XXX from CMD mode client at IP@=XXX.XXX.XXX.XXX
Failed attempt to log into the management module.
Invalid userid or password received. Check the DHCP server connection and settings. Unsuccessful attempt to log...
Troubleshooting Guide - Page 115
... the management module. 7. Replace the midplane. Replace the switch modules. 4. Replace the midplane. When troubleshooting a SBCE problem, you must determine if the problem is actually a blade server problem.
• If the SBCE unit contains more then one blade server installed and only one at a time to a minimal configuration or until you locate the problem. Complete the following steps...
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