Warranty Guide 6th Printing
Page 3
... remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Relationship Center. If your selling/servicing dealership. 2. Box 6248 Dearborn, MI 48121 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) www....) 594-4857 Fax: (313) 390-0804 E-mail: expcac@ford.com In Middle East: Ford Middle East Customer Relationship Center P.O. If the inquiry or concern cannot be resolved at the dealership. 3. In the United States: Ford Motor Company Customer Relationship Center P.O. Box 11957 Caparra Heights Station ...
... remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Relationship Center. If your selling/servicing dealership. 2. Box 6248 Dearborn, MI 48121 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) www....) 594-4857 Fax: (313) 390-0804 E-mail: expcac@ford.com In Middle East: Ford Middle East Customer Relationship Center P.O. If the inquiry or concern cannot be resolved at the dealership. 3. In the United States: Ford Motor Company Customer Relationship Center P.O. Box 11957 Caparra Heights Station ...
Warranty Guide 6th Printing
Page 7
... your vehicle to another dealer. If you are authorized to another Ford Motor Company dealership authorized for warranty repairs. If you bought a previously owned 2011-model vehicle, you own or lease a 2011-model E-350 Livery Van equipped with the Livery Service Package or a 2011-model Crown Victoria Police Interceptor equipped with quality protection and service...
... your vehicle to another dealer. If you are authorized to another Ford Motor Company dealership authorized for warranty repairs. If you bought a previously owned 2011-model vehicle, you own or lease a 2011-model E-350 Livery Van equipped with the Livery Service Package or a 2011-model Crown Victoria Police Interceptor equipped with quality protection and service...
Warranty Guide 6th Printing
Page 8
...For details, see any damage to comply with all of this booklet. owner, you are an eligible U.S. at the assembly plant and the dealership, and we usually correct any damage when you take delivery of the BBB AUTO LINE program. KNOW WHEN YOUR WARRANTY BEGINS Your Warranty Start ...slip past us, and a customer may find that the materials used meet Ford engineering specifications. Please follow the procedures outlined on the front page of the scheduled maintenance is first put into service (for your dealership within one week. Failure to make sure that all your new vehicle ...
...For details, see any damage to comply with all of this booklet. owner, you are an eligible U.S. at the assembly plant and the dealership, and we usually correct any damage when you take delivery of the BBB AUTO LINE program. KNOW WHEN YOUR WARRANTY BEGINS Your Warranty Start ...slip past us, and a customer may find that the materials used meet Ford engineering specifications. Please follow the procedures outlined on the front page of the scheduled maintenance is first put into service (for your dealership within one week. Failure to make sure that all your new vehicle ...
Warranty Guide 6th Printing
Page 9
... Guide - WHO PAYS FOR WARRANTY REPAIRS? Make sure that receipts for parts of the applicable warranty. intended to provide no-cost, service-type improvements - Your Ford or Lincoln Mercury dealership, or Ford or Lincoln Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine...
... Guide - WHO PAYS FOR WARRANTY REPAIRS? Make sure that receipts for parts of the applicable warranty. intended to provide no-cost, service-type improvements - Your Ford or Lincoln Mercury dealership, or Ford or Lincoln Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine...
Warranty Guide 6th Printing
Page 15
... a pro rata adjustment basis for 100% of defective parts. Ford's liability, if any such liability shall terminate. - was taken to a Ford dealership for a warranted repair during the applicable coverage period due to a reasonable time and a reasonable number of Ford or the Ford dealership. Conditions that each Ford vehicle is limited to have failed its essential purpose so...
... a pro rata adjustment basis for 100% of defective parts. Ford's liability, if any such liability shall terminate. - was taken to a Ford dealership for a warranted repair during the applicable coverage period due to a reasonable time and a reasonable number of Ford or the Ford dealership. Conditions that each Ford vehicle is limited to have failed its essential purpose so...
Warranty Guide 6th Printing
Page 16
... the same brand, size, load, speed and tread type will be used. When making warranty repairs on a pro rata adjustment basis according to any Ford Motor Company dealership for refund consideration. Normal tire wear or damage is no longer available, in service and mileage coverage period, defective tires will be replaced on...
... the same brand, size, load, speed and tread type will be used. When making warranty repairs on a pro rata adjustment basis according to any Ford Motor Company dealership for refund consideration. Normal tire wear or damage is no longer available, in service and mileage coverage period, defective tires will be replaced on...
Warranty Guide 6th Printing
Page 22
...5 gal. For emergency roadside assistance, call 1-800-241-3673, 24 hours a day, 365 days a year. Ford will cover: • Towing to the nearest Ford Motor Company dealership, or towing to your credit card unless the problem is customer responsibility) • Winching (vehicle must have useable ...) • Fuel delivery (limited to two occurances in a 12-month period up to the nearest Ford Motor Company dealership. It begins at any time. Ford Motor Company reserves the right to Roadside Assistance benefits. Certain restrictions apply to modify or discontinue Roadside Assistance...
...5 gal. For emergency roadside assistance, call 1-800-241-3673, 24 hours a day, 365 days a year. Ford will cover: • Towing to the nearest Ford Motor Company dealership, or towing to your credit card unless the problem is customer responsibility) • Winching (vehicle must have useable ...) • Fuel delivery (limited to two occurances in a 12-month period up to the nearest Ford Motor Company dealership. It begins at any time. Ford Motor Company reserves the right to Roadside Assistance benefits. Certain restrictions apply to modify or discontinue Roadside Assistance...
Tire Warranty 2nd Printing
Page 3
... also provide you with a request to publish. If so, you should present your new vehicle. You have the option of the charges to any Ford Motor Company dealership for parts. (See the reimbursement schedule below). The New Vehicle Limited Warranty covers tire defects in which 1 For vehicles within the New Vehicle Limited...
... also provide you with a request to publish. If so, you should present your new vehicle. You have the option of the charges to any Ford Motor Company dealership for parts. (See the reimbursement schedule below). The New Vehicle Limited Warranty covers tire defects in which 1 For vehicles within the New Vehicle Limited...
Rear Seat Entertainment System Supplement 1st Printing
Page 29
...is not applicable to any product or part thereof which vary from the date of installation will be returned to a participating new car dealership for installation, removal or reinstallation of the product, or to damage to digital memory devices, media devices, gaming devices, discs, ... Systems Inc., (the "Company") warrants to the original retail purchaser of this product, when purchased from a participating new car dealership, that dealership. This Warranty will perform troubleshooting to determine if repair or replacement is installed on how long an implied warranty lasts or the ...
...is not applicable to any product or part thereof which vary from the date of installation will be returned to a participating new car dealership for installation, removal or reinstallation of the product, or to damage to digital memory devices, media devices, gaming devices, discs, ... Systems Inc., (the "Company") warrants to the original retail purchaser of this product, when purchased from a participating new car dealership, that dealership. This Warranty will perform troubleshooting to determine if repair or replacement is installed on how long an implied warranty lasts or the ...
Owner Guide 1st Printing
Page 133
... possible for service. If the vehicle doesn't start, try to start , contact your authorized dealership for three seconds to indicate normal system functionality. Refer to the Programming spare keys section in the on position. If this chapter. 133 2011 Expedition (exd) Owners Guide, 1st Printing USA (fus) Your authorized dealer can program your...
... possible for service. If the vehicle doesn't start, try to start , contact your authorized dealership for three seconds to indicate normal system functionality. Refer to the Programming spare keys section in the on position. If this chapter. 133 2011 Expedition (exd) Owners Guide, 1st Printing USA (fus) Your authorized dealer can program your...
Owner Guide 1st Printing
Page 276
...roadside assistance, call 1-800-241-3673. To obtain reimbursement information, U.S. Press the flasher control again to the nearest dealership within 35 miles (56 km). Canadian customers who require Roadside Assistance, call 1-800-665-2006. Ford, Mercury and Lincoln vehicle customers call 1-800-665-2006 or visit our website at www... panel by the radio. Roadside Emergencies Using roadside assistance Complete the roadside assistance identification card and place it when your battery. 276 2011 Expedition (exd) Owners Guide, 1st Printing USA (fus) Use it in the ignition.
...roadside assistance, call 1-800-241-3673. To obtain reimbursement information, U.S. Press the flasher control again to the nearest dealership within 35 miles (56 km). Canadian customers who require Roadside Assistance, call 1-800-665-2006. Ford, Mercury and Lincoln vehicle customers call 1-800-665-2006 or visit our website at www... panel by the radio. Roadside Emergencies Using roadside assistance Complete the roadside assistance identification card and place it when your battery. 276 2011 Expedition (exd) Owners Guide, 1st Printing USA (fus) Use it in the ignition.
Owner Guide 1st Printing
Page 365
...Ford, Lincoln, or Mercury dealership today so they can easily exceed the price of properly maintaining your Ford ESP Service Contract. It covers regular checkups, routine inspections, preventive care and replacement of our installment payment plan, just a 10% down payment will provide you with an affordable no interest, no-fee payment opportunity. 365 2011 Expedition... (exd) Owners Guide, 1st Printing USA (fus) can customize a Ford Extended Service Plan that routinely wear out. Avoid the rising cost of your vehicle! Ford ESP also offers ...
...Ford, Lincoln, or Mercury dealership today so they can easily exceed the price of properly maintaining your Ford ESP Service Contract. It covers regular checkups, routine inspections, preventive care and replacement of our installment payment plan, just a 10% down payment will provide you with an affordable no interest, no-fee payment opportunity. 365 2011 Expedition... (exd) Owners Guide, 1st Printing USA (fus) can customize a Ford Extended Service Plan that routinely wear out. Avoid the rising cost of your vehicle! Ford ESP also offers ...
Owner Guide 1st Printing
Page 368
...performance systems. Every manufacturer develops these systems using genuine Ford parts. That's why it's important to rely upon your Ford or Lincoln Mercury dealership to properly diagnose and repair your vehicle. Your Ford or Lincoln Mercury dealer has factory-trained technicians who ... sell or trade it is imperative that scheduled maintenance be equivalent to genuine 368 2011 Expedition (exd) Owners Guide, 1st Printing USA (fus) They are used meet Ford engineering specifications. To ensure the proper performance of maintenance. Protecting your investment Maintenance ...
...performance systems. Every manufacturer develops these systems using genuine Ford parts. That's why it's important to rely upon your Ford or Lincoln Mercury dealership to properly diagnose and repair your vehicle. Your Ford or Lincoln Mercury dealer has factory-trained technicians who ... sell or trade it is imperative that scheduled maintenance be equivalent to genuine 368 2011 Expedition (exd) Owners Guide, 1st Printing USA (fus) They are used meet Ford engineering specifications. To ensure the proper performance of maintenance. Protecting your investment Maintenance ...
Owner Guide 1st Printing
Page 369
... performance and durability. It is critical that also show signs of reasons why visiting your Ford or Lincoln Mercury dealership for factory recommended maintenance. Convenience Many dealerships have received. 369 2011 Expedition (exd) Owners Guide, 1st Printing USA (fus) Non-Ford approved chemicals or additives are flushed only with a repair. It is the owner's responsibility to...
... performance and durability. It is critical that also show signs of reasons why visiting your Ford or Lincoln Mercury dealership for factory recommended maintenance. Convenience Many dealerships have received. 369 2011 Expedition (exd) Owners Guide, 1st Printing USA (fus) Non-Ford approved chemicals or additives are flushed only with a repair. It is the owner's responsibility to...
Owner Guide 1st Printing
Page 370
... km) Check every month 370 Check Check Check Check function of maintenance and light repair automotive services. Value shopping for your Ford and Lincoln Mercury dealers can give you may be charged for the proper service advice. Your dealer can offer. Owner checks and... check out the value your vehicle's maintenance needs Your dealership recognizes the competitive landscape of all interior and exterior lights tires for wear and correct air pressure, including spare tire windshield washer fluid level engine oil level 2011 Expedition (exd) Owners Guide, 1st Printing USA (fus) ...
... km) Check every month 370 Check Check Check Check function of maintenance and light repair automotive services. Value shopping for your Ford and Lincoln Mercury dealers can give you may be charged for the proper service advice. Your dealer can offer. Owner checks and... check out the value your vehicle's maintenance needs Your dealership recognizes the competitive landscape of all interior and exterior lights tires for wear and correct air pressure, including spare tire windshield washer fluid level engine oil level 2011 Expedition (exd) Owners Guide, 1st Printing USA (fus) ...
Owner Guide 1st Printing
Page 371
..., exterior lamps, turn signals and hazard warning lights. It's a comprehensive way to help identify potential issues and prevent major problems. Ford Motor Company recommends the following multi-point inspection be performed at every visit ❑ Check and top-up fluid levels: brake, coolant...sure to have the systems on the overall condition of your Ford or Lincoln Mercury dealership service advisor or technician about the multi-point vehicle inspection. You'll know what's been checked, what's okay, 371 2011 Expedition (exd) Owners Guide, 1st Printing USA (fus) Inspect ...
..., exterior lamps, turn signals and hazard warning lights. It's a comprehensive way to help identify potential issues and prevent major problems. Ford Motor Company recommends the following multi-point inspection be performed at every visit ❑ Check and top-up fluid levels: brake, coolant...sure to have the systems on the overall condition of your Ford or Lincoln Mercury dealership service advisor or technician about the multi-point vehicle inspection. You'll know what's been checked, what's okay, 371 2011 Expedition (exd) Owners Guide, 1st Printing USA (fus) Inspect ...
Owner Guide 1st Printing
Page 380
... non-sealed bearings are used (2WD vehicles) Every 60,000 miles (96,000 km) - Change transfer case fluid (4WD vehicles) 380 2011 Expedition (exd) Owners Guide, 1st Printing USA (fus) Change manual transmission fluid - See axle maintenance items under these conditions, it is not ...necessary to have some items maintained more demanding Special Operating Conditions listed below, you only occasionally operate your Ford or Lincoln Mercury dealership service advisor or technician. Inspect wheels and related components for wear and measure tread depth Every 5,000 miles (8,000 km)...
... non-sealed bearings are used (2WD vehicles) Every 60,000 miles (96,000 km) - Change transfer case fluid (4WD vehicles) 380 2011 Expedition (exd) Owners Guide, 1st Printing USA (fus) Change manual transmission fluid - See axle maintenance items under these conditions, it is not ...necessary to have some items maintained more demanding Special Operating Conditions listed below, you only occasionally operate your Ford or Lincoln Mercury dealership service advisor or technician. Inspect wheels and related components for wear and measure tread depth Every 5,000 miles (8,000 km)...