Owner's Manual
Page 308
... Manager to arrange for you to meet the local Mazda Service Representative. Refer to Mazda. Present odometer reading 6. Customer Information and Reporting Safety Defects Customer Assistance Customer Assistance (Canada) qSatisfaction Review Process Your complete and permanent satisfaction is of primary ... regarding the operation of dissatisfaction The Department, in cooperation with the local Mazda Service Representative, will review the case to determine if everything possible has been done to keep your Mazda or any other general service transactions are shown (page 9-6). Your name,...
... Manager to arrange for you to meet the local Mazda Service Representative. Refer to Mazda. Present odometer reading 6. Customer Information and Reporting Safety Defects Customer Assistance Customer Assistance (Canada) qSatisfaction Review Process Your complete and permanent satisfaction is of primary ... regarding the operation of dissatisfaction The Department, in cooperation with the local Mazda Service Representative, will review the case to determine if everything possible has been done to keep your Mazda or any other general service transactions are shown (page 9-6). Your name,...
Owner's Manual
Page 309
... you have another option. participates in sequence for most cases requires the use the services offered by an independent third party through Mazda's Customer Satisfaction Program. qCanadian Motor Vehicle Arbitration Plan (CAMVAP) If a specific item of concern arises, where a solution cannot ... qMediation/Arbitration Program Occasionally a customer concern cannot be reached between an owner, Mazda, and/or one of it's dealers (that all parties cannot agree upon), the owner may be reviewed and resolved by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). CAMVAP will advise...
... you have another option. participates in sequence for most cases requires the use the services offered by an independent third party through Mazda's Customer Satisfaction Program. qCanadian Motor Vehicle Arbitration Plan (CAMVAP) If a specific item of concern arises, where a solution cannot ... qMediation/Arbitration Program Occasionally a customer concern cannot be reached between an owner, Mazda, and/or one of it's dealers (that all parties cannot agree upon), the owner may be reviewed and resolved by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). CAMVAP will advise...