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3ware Escalade Storage Switch User Guide Troubleshooting: Problems and Solutions 141 Hardware Installation 141 Software Installation 142 Screen Display Messages 145 AEN Messages 148 Appendix A Compliance and Conformity Statements 157 Federal Communications Commission Radio Frequency Interference Statement 157... Statement 158 Appendix B Warranty, Technical Support and Service 159 Limited Warranty 159 Exclusions 159 State Law Provisions 160 Obtaining Warranty Protection 160 3ware Technical Support and Services 160 Sales and ordering information 161 Feedback on this manual 161 viii
3ware Escalade Storage Switch User Guide Troubleshooting: Problems and Solutions 141 Hardware Installation 141 Software Installation 142 Screen Display Messages 145 AEN Messages 148 Appendix A Compliance and Conformity Statements 157 Federal Communications Commission Radio Frequency Interference Statement 157... Statement 158 Appendix B Warranty, Technical Support and Service 159 Limited Warranty 159 Exclusions 159 State Law Provisions 160 Obtaining Warranty Protection 160 3ware Technical Support and Services 160 Sales and ordering information 161 Feedback on this manual 161 viii
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...welcome screen 87 Figure 41. Start Device Driver Installation 92 Figure 46. Installation Complete Notification 80 Figure 38. 3ware Escalade Storage Switch User Guide Figure 35. Administrator Privileges Required Warning . . . . . 147 Figure 62. Found New Hardware Wizard 83 Figure .... Update/Install device driver 88 Figure 42. Digital Signature Not Found 93 Figure 47. A Warning for All Software Removal Requests . . 146 Figure 60. Confirmation of Successful Software Removal . . . 146 Figure 61. Firmware Upgrade Requirement Warning 147 Figure 63. System Reboot Request 147 x
...welcome screen 87 Figure 41. Start Device Driver Installation 92 Figure 46. Installation Complete Notification 80 Figure 38. 3ware Escalade Storage Switch User Guide Figure 35. Administrator Privileges Required Warning . . . . . 147 Figure 62. Found New Hardware Wizard 83 Figure .... Update/Install device driver 88 Figure 42. Digital Signature Not Found 93 Figure 47. A Warning for All Software Removal Requests . . 146 Figure 60. Confirmation of Successful Software Removal . . . 146 Figure 61. Firmware Upgrade Requirement Warning 147 Figure 63. System Reboot Request 147 x
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... available through the 3DM Disk Management Utility. 12 www.3ware.com To remotely access 3DM, you are not required to install any software on the Escalade Storage Switch's host and allows you to the network with the Escalade Storage Switch. 3DM supports hot spare and hot swap for... mirrored arrays. 3ware Escalade Storage Switch User Guide automatically checking a disk drive's health ...
... available through the 3DM Disk Management Utility. 12 www.3ware.com To remotely access 3DM, you are not required to install any software on the Escalade Storage Switch's host and allows you to the network with the Escalade Storage Switch. 3DM supports hot spare and hot swap for... mirrored arrays. 3ware Escalade Storage Switch User Guide automatically checking a disk drive's health ...
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...as abandon your changes. Pressing F8 will return your changes and exit the utility. www.3ware.com 27 Pressing Escape will show the software versions (BIOS, Firmware, monitor) and slot # of the 3ware card (see Figure 7) use the Up and Down arrow keys to navigate, Enter ... to return to select the disks or buttons and F1 for context sensitive help. Disk Array Configuration Main Display, RAID 1 Example Throughout the utility (see Figure 8). 3ware Disk Array Configuration Utility Figure 7. Displaying advance details Selecting Shift-F5 will exit the configuration utility as well as ...
...as abandon your changes. Pressing F8 will return your changes and exit the utility. www.3ware.com 27 Pressing Escape will show the software versions (BIOS, Firmware, monitor) and slot # of the 3ware card (see Figure 7) use the Up and Down arrow keys to navigate, Enter ... to return to select the disks or buttons and F1 for context sensitive help. Disk Array Configuration Main Display, RAID 1 Example Throughout the utility (see Figure 8). 3ware Disk Array Configuration Utility Figure 7. Displaying advance details Selecting Shift-F5 will exit the configuration utility as well as ...
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On the display that appears and press Enter again. DO NOT use the diskette labeled specifically for your hardware and restart the software installation process. Ensure the path to specify that you will receive the message "Setup has recognized the following mass storage devices ...49 To do this, type A:\winnt 3 After the driver is Inspecting Your Computer Hardware Config- If it does not include a 3ware entry, check your Escalade Storage Switch that resembles the following message appears "The list below shows existing partitions and spaces available for creating partitions." 2 The ...
On the display that appears and press Enter again. DO NOT use the diskette labeled specifically for your hardware and restart the software installation process. Ensure the path to specify that you will receive the message "Setup has recognized the following mass storage devices ...49 To do this, type A:\winnt 3 After the driver is Inspecting Your Computer Hardware Config- If it does not include a 3ware entry, check your Escalade Storage Switch that resembles the following message appears "The list below shows existing partitions and spaces available for creating partitions." 2 The ...
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...you are installing (i.e. su64, su72, etc.). Check 3ware's website for supported versions. 1 From the command prompt, issue the following commands: / # mount -t msdos /dev/fd0 /mnt / # cp /mnt/***/3w-xxxx.o /modules / # umount /mnt 2 Eject the 3ware Software Installation diskette from the floppy drive and issue the ...following commands. / # cd /modules /modules # /sbin/insmod 3w-xxxx.o 3 Press Ctl-Alt-F1 to return to the Type of...
...you are installing (i.e. su64, su72, etc.). Check 3ware's website for supported versions. 1 From the command prompt, issue the following commands: / # mount -t msdos /dev/fd0 /mnt / # cp /mnt/***/3w-xxxx.o /modules / # umount /mnt 2 Eject the 3ware Software Installation diskette from the floppy drive and issue the ...following commands. / # cd /modules /modules # /sbin/insmod 3w-xxxx.o 3 Press Ctl-Alt-F1 to return to the Type of...
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...with SMP-support or select the standard kernel. 7 When Lilo is finished installing and the confirmation window appears, do not continue. 3ware Escalade Storage Switch User Guide 5 At the Start Installation/System display, select Start Installation, then select Install Linux from the floppy drive... msdos/dev/fd0 /mnt2 If you are on an SMP system, type: / # cp /mnt2/***/initsmp /mnt/boot/initrd 2 Unmount and eject the 3ware Software Installation diskette from Scratch. 6 Following the installation, when asked to the following section, "Set up the system so driver will load on boot". Note that...
...with SMP-support or select the standard kernel. 7 When Lilo is finished installing and the confirmation window appears, do not continue. 3ware Escalade Storage Switch User Guide 5 At the Start Installation/System display, select Start Installation, then select Install Linux from the floppy drive... msdos/dev/fd0 /mnt2 If you are on an SMP system, type: / # cp /mnt2/***/initsmp /mnt/boot/initrd 2 Unmount and eject the 3ware Software Installation diskette from Scratch. 6 Following the installation, when asked to the following section, "Set up the system so driver will load on boot". Note that...
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Note: For SuSE Linux, almost all OS packages are required to be installed for 3DM e-mail notification to function. 1 Insert the 3ware software installation CD-ROM for Red Hat Linux or SuSE Linux Note: For SuSE Linux network RPC services are required to be running, otherwise 3DM will ...: mount -t iso9660/dev/cdrom /mnt/cdrom For older SuSE systems, type: mount -t iso9660/dev/cdrom /cdrom 3 Change the directory and run the install script: www.3ware.com 121
Note: For SuSE Linux, almost all OS packages are required to be installed for 3DM e-mail notification to function. 1 Insert the 3ware software installation CD-ROM for Red Hat Linux or SuSE Linux Note: For SuSE Linux network RPC services are required to be running, otherwise 3DM will ...: mount -t iso9660/dev/cdrom /mnt/cdrom For older SuSE systems, type: mount -t iso9660/dev/cdrom /cdrom 3 Change the directory and run the install script: www.3ware.com 121
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... web monitoring (default is yes) 8 The next question asks for Linux into the CD-ROM drive. 2 Mount the CD-ROM disk: mount /dev/cdrom www.3ware.com 123 If you need to start 3DM manually, follow these steps: 1 Login as root. 2 Afterwards, type: For Red Hat Linux: /etc/rc.d/init.d/3dm...-ROM disk when finished: cd /home eject cdrom Starting 3DM 3DM should start Uninstalling 3DM To uninstall 3DM for Linux, follow these steps: 1 Insert the 3ware software installation CD-ROM for the HTTP port that you would like 3DM to use.
... web monitoring (default is yes) 8 The next question asks for Linux into the CD-ROM drive. 2 Mount the CD-ROM disk: mount /dev/cdrom www.3ware.com 123 If you need to start 3DM manually, follow these steps: 1 Login as root. 2 Afterwards, type: For Red Hat Linux: /etc/rc.d/init.d/3dm...-ROM disk when finished: cd /home eject cdrom Starting 3DM 3DM should start Uninstalling 3DM To uninstall 3DM for Linux, follow these steps: 1 Insert the 3ware software installation CD-ROM for the HTTP port that you would like 3DM to use.
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... could be one or more of the drives do not appear in the boot order. • If your system's boot order. Software Installation Q8: The storage switch was installed before you configured your disk arrays, you may not be connected to the storage switch. Your...disk array overwrites any existing data on the member drives. That causes the system to include the StorSwitch controller in the Disk Array Configuration Utility's main display. Use your operating system. 3ware Escalade Storage Switch User Guide Q5: Some of the following: • The operating system is installed on ...
... could be one or more of the drives do not appear in the boot order. • If your system's boot order. Software Installation Q8: The storage switch was installed before you configured your disk arrays, you may not be connected to the storage switch. Your...disk array overwrites any existing data on the member drives. That causes the system to include the StorSwitch controller in the Disk Array Configuration Utility's main display. Use your operating system. 3ware Escalade Storage Switch User Guide Q5: Some of the following: • The operating system is installed on ...
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...a prompt. Proceed with the instructions to see if your motherboard is most likely a compatibility problem between the motherboard system BIOS and the 3ware BIOS. Follow the instructions that might appear during installation. The AEN (asynchronous error notification) messages shown in Table 1 on page 118....Windows NT, Windows 98/ME, Windows 2000, Windows XP" on page 148 appear when a hardware or software related problem has been detected after the table. Check the 3ware website to "Installing 3DM for potential BIOS updates. Screen Display Messages Figure 58 through Figure 63 are ...
...a prompt. Proceed with the instructions to see if your motherboard is most likely a compatibility problem between the motherboard system BIOS and the 3ware BIOS. Follow the instructions that might appear during installation. The AEN (asynchronous error notification) messages shown in Table 1 on page 118....Windows NT, Windows 98/ME, Windows 2000, Windows XP" on page 148 appear when a hardware or software related problem has been detected after the table. Check the 3ware website to "Installing 3DM for potential BIOS updates. Screen Display Messages Figure 58 through Figure 63 are ...
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Confirmation of Successful Software Removal 146 www.3ware.com 3ware Escalade Storage Switch User Guide Figure 58. Installation or Removal Dialog Box Figure 59. A Warning for All Software Removal Requests Figure 60.
Confirmation of Successful Software Removal 146 www.3ware.com 3ware Escalade Storage Switch User Guide Figure 58. Installation or Removal Dialog Box Figure 59. A Warning for All Software Removal Requests Figure 60.
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...current certification information. 3ware Escalade Storage Switch User Guide Microsoft Windows Hardware Quality Lab (WHQL) 3ware, Inc. However, a product's software drivers are typically submitted for certification at www.3ware.com for all... its products. Since the certification process may lag behind the release of the Electromagnetic Compatibility Directive 89/23/EEC Low Voltage Directive. 158 www.3ware.com European Community Conformity Statement The StorSwitch Controller...
...current certification information. 3ware Escalade Storage Switch User Guide Microsoft Windows Hardware Quality Lab (WHQL) 3ware, Inc. However, a product's software drivers are typically submitted for certification at www.3ware.com for all... its products. Since the certification process may lag behind the release of the Electromagnetic Compatibility Directive 89/23/EEC Low Voltage Directive. 158 www.3ware.com European Community Conformity Statement The StorSwitch Controller...
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...reason of improper workmanship or materials. Software Warranty: 3WARE, INC. Exclusions THIS WARRANTY DOES NOT COVER ANY DAMAGE TO THIS PRODUCT WHICH RESULTS FROM ACCIDENT, ABUSE, MISUSE, NATURAL OR PERSONAL DISASTER, OR ANY UNAUTHORIZED DISASSEMBLY, REPAIR OR MODIFICATION. 3WARE SHALL NOT BE LIABLE FOR ANY INCIDENTAL... which proves defective by 3ware on an exchange basis and will repair or replace any part of this provision shall become the property of purchase. For detailed terms and conditions, please see the Limited Hardware Warranty and Software License Agreement at its option...
...reason of improper workmanship or materials. Software Warranty: 3WARE, INC. Exclusions THIS WARRANTY DOES NOT COVER ANY DAMAGE TO THIS PRODUCT WHICH RESULTS FROM ACCIDENT, ABUSE, MISUSE, NATURAL OR PERSONAL DISASTER, OR ANY UNAUTHORIZED DISASSEMBLY, REPAIR OR MODIFICATION. 3WARE SHALL NOT BE LIABLE FOR ANY INCIDENTAL... which proves defective by 3ware on an exchange basis and will repair or replace any part of this provision shall become the property of purchase. For detailed terms and conditions, please see the Limited Hardware Warranty and Software License Agreement at its option...
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... other support are available through the 3ware World Wide Web site at http:// www.3ware.com. 3ware's software library is available with a credit card number with your Escalade Storage Switch unit. You will be charged for the advanced replacement. Web-based software downloads feature upgrading multiple switches simultaneously. 160 www.3ware.com Obtaining Warranty Protection To obtain...
... other support are available through the 3ware World Wide Web site at http:// www.3ware.com. 3ware's software library is available with a credit card number with your Escalade Storage Switch unit. You will be charged for the advanced replacement. Web-based software downloads feature upgrading multiple switches simultaneously. 160 www.3ware.com Obtaining Warranty Protection To obtain...