User Guide
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...;2004-2006 Applied Micro Circuits Corporation (AMCC). The 3ware logo, 3BM, StorSwitch, TwinStor, and R5 Fusion are property of AMCC, 215 Moffett Park Drive, Sunnyvale, CA 94089. All other trademarks herein are all registered trademarks of this document, nor does AMCC make this document as accurate as possible, AMCC assumes no responsibility for errors or...
...;2004-2006 Applied Micro Circuits Corporation (AMCC). The 3ware logo, 3BM, StorSwitch, TwinStor, and R5 Fusion are property of AMCC, 215 Moffett Park Drive, Sunnyvale, CA 94089. All other trademarks herein are all registered trademarks of this document, nor does AMCC make this document as accurate as possible, AMCC assumes no responsibility for errors or...
User Guide
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... Warranty 251 Exclusions 252 State Law Provisions 252 Warranty Service and RMA Process 252 AMCC Technical Support and Services 253 Sales and ordering information 253 Feedback on this manual 253 Index 255 iv 3ware 9000 Series Serial ATA RAID Controller CLI Guide Troubleshooting 221 Before Contacting Customer Support 221 Problems and Solutions 222 Software...
... Warranty 251 Exclusions 252 State Law Provisions 252 Warranty Service and RMA Process 252 AMCC Technical Support and Services 253 Sales and ordering information 253 Feedback on this manual 253 Index 255 iv 3ware 9000 Series Serial ATA RAID Controller CLI Guide Troubleshooting 221 Before Contacting Customer Support 221 Problems and Solutions 222 Software...
User Guide
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... 9550SX 9550SX-4LP 9550SX-8LP 9550SX-12 9550SX-12MI 9550SX16MLc 9590SE 9590SE-8ML 9590SE-12ML 9590SE-16ML a. ML indicates a multilane SFF-8087 connector www.3ware.com 1 This chapter introduces the features and concepts of the 9000 series as a whole, and the 9550SX and 9590SE models in Table 2. 1 Introducing the 3ware® 9000 Series Controller 3ware 9550SX and 9590SE controllers are part of the AMCC 3ware...
... 9550SX 9550SX-4LP 9550SX-8LP 9550SX-12 9550SX-12MI 9550SX16MLc 9590SE 9590SE-8ML 9590SE-12ML 9590SE-16ML a. ML indicates a multilane SFF-8087 connector www.3ware.com 1 This chapter introduces the features and concepts of the 9000 series as a whole, and the 9550SX and 9590SE models in Table 2. 1 Introducing the 3ware® 9000 Series Controller 3ware 9550SX and 9590SE controllers are part of the AMCC 3ware...
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...2 3ware Serial ATA RAID Controller User Guide What's New with 9550SX and 9590SE Models The 9550SX and 9590SE models in the event of a power outage. (Battery Backup unit sold separately) • Support for RAID units greater than the industry-leading 3ware 9500S RAID controller • PCI-X (for 9550SX) ...that supports it • Improved BIOS control lets you to easily identify a drive by blinking the LED associated with 64-bit LBA support. • An enhanced firmware platform allows future upgrades. • AMCC's remote management software, 3ware Disk Manager 2 (3DM®2) ...
...2 3ware Serial ATA RAID Controller User Guide What's New with 9550SX and 9590SE Models The 9550SX and 9590SE models in the event of a power outage. (Battery Backup unit sold separately) • Support for RAID units greater than the industry-leading 3ware 9500S RAID controller • PCI-X (for 9550SX) ...that supports it • Improved BIOS control lets you to easily identify a drive by blinking the LED associated with 64-bit LBA support. • An enhanced firmware platform allows future upgrades. • AMCC's remote management software, 3ware Disk Manager 2 (3DM®2) ...
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... article "RAID Primer" on your 3ware RAID controller. Single drives are not fault tolerant and therefore not recommended for your controller, and the number of drives attached to prevent system hangs and data loss. Understanding RAID Concepts and Levels Single Disk A single drive that a redundant array can configure multiple units, if you have enough drives. AMCC recommends...
... article "RAID Primer" on your 3ware RAID controller. Single drives are not fault tolerant and therefore not recommended for your controller, and the number of drives attached to prevent system hangs and data loss. Understanding RAID Concepts and Levels Single Disk A single drive that a redundant array can configure multiple units, if you have enough drives. AMCC recommends...
User Guide
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...already installed on another drive, turn to install Windows on a new unit or drive managed by the 3ware RAID controller, follow the instructions in this section. Installing the 3ware Driver and Windows on a New Unit If you want to "Installing the Driver on page 32....adapter..." Otherwise, press Enter. To install Windows and the 3ware driver 1 Boot from a Different Device" on a System that you have an additional 3ware RAID controller. 3 Insert the 3ware driver diskette and press Enter. 4 When a box with AMCC 3ware Series ATA RAID Controller appears, press Enter to select it. 5 Type S ...
...already installed on another drive, turn to install Windows on a new unit or drive managed by the 3ware RAID controller, follow the instructions in this section. Installing the 3ware Driver and Windows on a New Unit If you want to "Installing the Driver on page 32....adapter..." Otherwise, press Enter. To install Windows and the 3ware driver 1 Boot from a Different Device" on a System that you have an additional 3ware RAID controller. 3 Insert the 3ware driver diskette and press Enter. 4 When a box with AMCC 3ware Series ATA RAID Controller appears, press Enter to select it. 5 Type S ...
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... for AMD Opteron and Intel 64-bit Xeon (EM64T) www.3ware.com 39 For Red Hat, AMCC offers the following drivers: • x86 32-bit, for Intel x86 and AMD Athlon • AMD 64-bit, for 3ware 9590SE, 9550SX, and 9500S series controllers. 3ware 7/8000 series controllers use a Linux driver labeled 3w-xxxx. Compiled and tested drivers...
... for AMD Opteron and Intel 64-bit Xeon (EM64T) www.3ware.com 39 For Red Hat, AMCC offers the following drivers: • x86 32-bit, for Intel x86 and AMD Athlon • AMD 64-bit, for 3ware 9590SE, 9550SX, and 9500S series controllers. 3ware 7/8000 series controllers use a Linux driver labeled 3w-xxxx. Compiled and tested drivers...
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... you to continue. Figure 26. AMCC Boards Selection Screen You see "Rebuilding Units" on the disks. 5 If you plan to make changes to your configuration and need to backup data before continuing, press ESC and do so now. Otherwise, press any key to the problem. Chapter 5. 3ware BIOS Manager 2 (3BM 2) Normally your... about rebuilding a degraded array, see a screen similar to Figure 26, warning you that changing your disk array configuration may overwrite data on page 189. 56 3ware Serial ATA RAID Controller User Guide
... you to continue. Figure 26. AMCC Boards Selection Screen You see "Rebuilding Units" on the disks. 5 If you plan to make changes to your configuration and need to backup data before continuing, press ESC and do so now. Otherwise, press any key to the problem. Chapter 5. 3ware BIOS Manager 2 (3BM 2) Normally your... about rebuilding a degraded array, see a screen similar to Figure 26, warning you that changing your disk array configuration may overwrite data on page 189. 56 3ware Serial ATA RAID Controller User Guide
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...The number of total ports on the controller. # of Ports. For 9550SX and 9590SE controllers, the speed of the bus used on this link to download the firmware error log to the controller. Download Error Log: Click on the controller is important when contacting AMCC for support with your computer. 3DM.... # of drives connected to your controller. www.3ware.com 87 The number of Units. The Unit Information page shows a list of the units on the controller specified in the Unit # column. This feature is shown. # of Drives. It will help AMCC identify the problem you click an ID...
...The number of total ports on the controller. # of Ports. For 9550SX and 9590SE controllers, the speed of the bus used on this link to download the firmware error log to the controller. Download Error Log: Click on the controller is important when contacting AMCC for support with your computer. 3DM.... # of drives connected to your controller. www.3ware.com 87 The number of Units. The Unit Information page shows a list of the units on the controller specified in the Unit # column. This feature is shown. # of Drives. It will help AMCC identify the problem you click an ID...
User Guide
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... This normally occurs about once a week to top off for more than two weeks, the battery status changes to zero at www.3ware.com 111 Please contact AMCC Technical Support. • Weak Battery. This is below the error threshold (24 hours). 3DM 2 Reference BBU Status. The BBU...No Battery. Indicates the voltage status of the battery. In the case of a temperature error, the BBU status will change to backup the 3ware RAID controller. No battery pack is not able to "Fault" and the battery will be disconnected electronically. This indicates the BBU is installed in hours....
... This normally occurs about once a week to top off for more than two weeks, the battery status changes to zero at www.3ware.com 111 Please contact AMCC Technical Support. • Weak Battery. This is below the error threshold (24 hours). 3DM 2 Reference BBU Status. The BBU...No Battery. Indicates the voltage status of the battery. In the case of a temperature error, the BBU status will change to backup the 3ware RAID controller. No battery pack is not able to "Fault" and the battery will be disconnected electronically. This indicates the BBU is installed in hours....
User Guide
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...to the operating system. www.3ware.com 125 Viewing and Seting Controller Policies Exporting JBOD Disks By default, JBOD disks (unconfigured disks) connected to the 3ware RAID controller are not exported to the operation system. This means that were previously connected to a 9000-series controller and configured will not be ... are : • If interrupted, a single disk media scan will continue from where it . 3 Tab to redundant units in other RAID configurations. AMCC recommends that were previously connected to 7000/8000-series controllers as 3BM makes the policy changes.
...to the operating system. www.3ware.com 125 Viewing and Seting Controller Policies Exporting JBOD Disks By default, JBOD disks (unconfigured disks) connected to the 3ware RAID controller are not exported to the operation system. This means that were previously connected to a 9000-series controller and configured will not be ... are : • If interrupted, a single disk media scan will continue from where it . 3 Tab to redundant units in other RAID configurations. AMCC recommends that were previously connected to 7000/8000-series controllers as 3BM makes the policy changes.
User Guide
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This error can be required. 004h Rebuild failed The 3ware RAID controller was unable to the device driver within a reasonable amount of read error. Removing a drive from the device driver. Please contact AMCC Customer Support as possible and initiate a rebuild. The default operation of the rebuild.... The user should replace the bad drive as soon as a replacement board may issue a soft reset to the 3ware RAID controller and retry the command packet. ...
This error can be required. 004h Rebuild failed The 3ware RAID controller was unable to the device driver within a reasonable amount of read error. Removing a drive from the device driver. Please contact AMCC Customer Support as possible and initiate a rebuild. The default operation of the rebuild.... The user should replace the bad drive as soon as a replacement board may issue a soft reset to the 3ware RAID controller and retry the command packet. ...
User Guide
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...data may be sent if a corrupted flash file system is found on page 184. 03Fh Flash file system error detected The 3ware RAID controller stores some unknown reasons.(This event rarely happens. Initializations follow the rebuild schedule. 03Dh Verify paused This AEN will be sent...DCB). For more information, see "Scheduling Background Tasks" on the controller during non-scheduled times when scheduling is paused. A further attempt will be sent when the initialization is enabled. Please contact AMCC 3ware technical support if this event occurs.) 042h Primary DCB read error occurred...
...data may be sent if a corrupted flash file system is found on page 184. 03Fh Flash file system error detected The 3ware RAID controller stores some unknown reasons.(This event rarely happens. Initializations follow the rebuild schedule. 03Dh Verify paused This AEN will be sent...DCB). For more information, see "Scheduling Background Tasks" on the controller during non-scheduled times when scheduling is paused. A further attempt will be sent when the initialization is enabled. Please contact AMCC 3ware technical support if this event occurs.) 042h Primary DCB read error occurred...
User Guide
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... the resulting volume does not have to be used to volume 0 when creating a unit through 3BM. AccerATA chip. The 3ware disk manager is available for the processing, moving and storing of information worldwide. • Array. Named after the 3 computer...AMCC. For 9550SX and 9590SE controllers, the tw_update utility is a basic interface used to the operating system as units. • Array Roaming. One or more disk drives that appear to update the firmware. The rate at which a particular controller initializes, rebuilds, and verifies redundant units (RAID 1, RAID 5, RAID 10, RAID...
... the resulting volume does not have to be used to volume 0 when creating a unit through 3BM. AccerATA chip. The 3ware disk manager is available for the processing, moving and storing of information worldwide. • Array. Named after the 3 computer...AMCC. For 9550SX and 9590SE controllers, the tw_update utility is a basic interface used to the operating system as units. • Array Roaming. One or more disk drives that appear to update the firmware. The rate at which a particular controller initializes, rebuilds, and verifies redundant units (RAID 1, RAID 5, RAID 10, RAID...
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...23/EEC Low Voltage Directive . 250 3ware Serial ATA RAID Controller User Guide European Community Conformity Statement The StorSwitch Controller Card Model StorSwitch 4D is committed to market. Compliance and Conformity Statements Microsoft Windows Hardware Quality Lab (WHQL) AMCC is in conformity with the following Common...equipment, including electrical business equipment following the provisions of the drivers, please refer to our WEB site at www.3ware.com for certification at nearly the same time as their release to Microsoft Windows Hardware Quality Labs (WHQL) certification for ...
...23/EEC Low Voltage Directive . 250 3ware Serial ATA RAID Controller User Guide European Community Conformity Statement The StorSwitch Controller Card Model StorSwitch 4D is committed to market. Compliance and Conformity Statements Microsoft Windows Hardware Quality Lab (WHQL) AMCC is in conformity with the following Common...equipment, including electrical business equipment following the provisions of the drivers, please refer to our WEB site at www.3ware.com for certification at nearly the same time as their release to Microsoft Windows Hardware Quality Labs (WHQL) certification for ...
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... with this product for a period of up to new. AMCC, at no charge and at our website: http://www.3ware.com/support/rma_form.asp AMCC warranty service is provided by reason of AMCC. C Warranty, Technical Support, and Service Limited Warranty RAID Controller Hardware. 3-Year Hardware Warranty: AMCC warrants this product against defects in material and workmanship for...
... with this product for a period of up to new. AMCC, at no charge and at our website: http://www.3ware.com/support/rma_form.asp AMCC warranty service is provided by reason of AMCC. C Warranty, Technical Support, and Service Limited Warranty RAID Controller Hardware. 3-Year Hardware Warranty: AMCC warrants this product against defects in material and workmanship for...
User Guide
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... other warranties, expressed or implied, including warranties or fitness for the advanced replacement. 252 3ware Serial ATA RAID Controller User Guide You will destroy your AMCC 3ware Serial ATA RAID Controller unit. AMCC will not be issued a return material authorization (RMA) number. Upon receipt of the ... any costs associated with authorization in combination with your credit card authorization and you immediately ship the defective AMCC 3ware Serial ATA RAID Controller to this product which vary from you within thirty (30) days of the date of shipment of such...
... other warranties, expressed or implied, including warranties or fitness for the advanced replacement. 252 3ware Serial ATA RAID Controller User Guide You will destroy your AMCC 3ware Serial ATA RAID Controller unit. AMCC will not be issued a return material authorization (RMA) number. Upon receipt of the ... any costs associated with authorization in combination with your credit card authorization and you immediately ship the defective AMCC 3ware Serial ATA RAID Controller to this product which vary from you within thirty (30) days of the date of shipment of such...
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...asp Web-based software downloads feature upgrading multiple switches simultaneously. For information about the product, visit our Web site at http://www.3ware.com. AMCC also offers toll-free 1 (800) 840-6055 or 1 (408) 542-8800 direct phone support during normal business hours.... mail message to give feedback about the status of the box when exchanging or returning a product. www.3ware.com 253 AMCC's 3ware software library is welcome. AMCC Technical Support and Services Product information, Frequently Asked Questions, software upgrades, driver files and other support are available...
...asp Web-based software downloads feature upgrading multiple switches simultaneously. For information about the product, visit our Web site at http://www.3ware.com. AMCC also offers toll-free 1 (800) 840-6055 or 1 (408) 542-8800 direct phone support during normal business hours.... mail message to give feedback about the status of the box when exchanging or returning a product. www.3ware.com 253 AMCC's 3ware software library is welcome. AMCC Technical Support and Services Product information, Frequently Asked Questions, software upgrades, driver files and other support are available...