User Guide
Page 2
Disclaimer While every attempt is made to update the information contained herein. Copyright ©2004-2006 Applied Micro Circuits Corporation (AMCC). Trademarks 3ware®, Escalade®, and 3DM® are all trademarks of this publication may be reproduced, stored in a retrieval system, or transmitted in any form by ...
Disclaimer While every attempt is made to update the information contained herein. Copyright ©2004-2006 Applied Micro Circuits Corporation (AMCC). Trademarks 3ware®, Escalade®, and 3DM® are all trademarks of this publication may be reproduced, stored in a retrieval system, or transmitted in any form by ...
User Guide
Page 6
... and RMA Process 252 AMCC Technical Support and Services 253 Sales and ordering information 253 Feedback on this manual 253 Index 255 iv 3ware 9000 Series Serial ATA RAID Controller CLI Guide Maintaining Your Controller 199 Determining the Current Version of Your 3ware Driver 199 Updating the ...Driver and Firmware 200 Updating the 3ware Driver and Firmware Under Windows 201 Using the...
... and RMA Process 252 AMCC Technical Support and Services 253 Sales and ordering information 253 Feedback on this manual 253 Index 255 iv 3ware 9000 Series Serial ATA RAID Controller CLI Guide Maintaining Your Controller 199 Determining the Current Version of Your 3ware Driver 199 Updating the ...Driver and Firmware 200 Updating the 3ware Driver and Firmware Under Windows 201 Using the...
User Guide
Page 11
...-port 9500S 9500S-4LPa 9500S-8 9500S-8MIb 9500S-12 9500S-12MI 9550SX 9550SX-4LP 9550SX-8LP 9550SX-12 9550SX-12MI 9550SX16MLc 9590SE 9590SE-8ML 9590SE-12ML 9590SE-16ML a. 1 Introducing the 3ware® 9000 Series Controller 3ware 9550SX and 9590SE controllers are part of the AMCC 3ware 9000 Series Serial ATA family of controllers includes the models shown in particular. MI indicates a multilane SFF-8470...
...-port 9500S 9500S-4LPa 9500S-8 9500S-8MIb 9500S-12 9500S-12MI 9550SX 9550SX-4LP 9550SX-8LP 9550SX-12 9550SX-12MI 9550SX16MLc 9590SE 9590SE-8ML 9590SE-12ML 9590SE-16ML a. 1 Introducing the 3ware® 9000 Series Controller 3ware 9550SX and 9590SE controllers are part of the AMCC 3ware 9000 Series Serial ATA family of controllers includes the models shown in particular. MI indicates a multilane SFF-8470...
User Guide
Page 12
... 9590SE models in the event of a power outage. (Battery Backup unit sold separately) • Support for RAID units greater than the industry-leading 3ware 9500S RAID controller • PCI-X (for 9550SX) or PCI Express (for 9590SE) connectivity • 7th generation StorSwitch(TM) technology • Support for a ...blinking the LED associated with 64-bit LBA support. • An enhanced firmware platform allows future upgrades. • AMCC's remote management software, 3ware Disk Manager 2 (3DM®2) simplifies storage configuration and management through a web browser. Chapter 1.
... 9590SE models in the event of a power outage. (Battery Backup unit sold separately) • Support for RAID units greater than the industry-leading 3ware 9500S RAID controller • PCI-X (for 9550SX) or PCI Express (for 9590SE) connectivity • 7th generation StorSwitch(TM) technology • Support for a ...blinking the LED associated with 64-bit LBA support. • An enhanced firmware platform allows future upgrades. • AMCC's remote management software, 3ware Disk Manager 2 (3DM®2) simplifies storage configuration and management through a web browser. Chapter 1.
User Guide
Page 19
... and are seen by the number of drives attached to your controller, and the number of ports on the 3ware website, at: http://www.3ware.com/products/pdf/RAID_Primer.pdf. www.3ware.com 9 Understanding RAID Concepts and Levels Single Disk A single drive that you use .... AMCC recommends that has been configured as a replacement for high availability systems unless additional precautions are taken to prevent system hangs and data loss. Like disks in the 3ware 9000 series. For additional information about RAID levels, see the article "RAID Primer" on your 3ware RAID controller....
... and are seen by the number of drives attached to your controller, and the number of ports on the 3ware website, at: http://www.3ware.com/products/pdf/RAID_Primer.pdf. www.3ware.com 9 Understanding RAID Concepts and Levels Single Disk A single drive that you use .... AMCC recommends that has been configured as a replacement for high availability systems unless additional precautions are taken to prevent system hangs and data loss. Like disks in the 3ware 9000 series. For additional information about RAID levels, see the article "RAID Primer" on your 3ware RAID controller....
User Guide
Page 41
..., click the appropriate button to create the driver diskette that you have an additional 3ware RAID controller. 3 Insert the 3ware driver diskette and press Enter. 4 When a box with AMCC 3ware Series ATA RAID Controller appears, press Enter to add. To create a driver diskette 1 Insert the 3ware software CD into a floppy drive and click the Yes button to manually specify...
..., click the appropriate button to create the driver diskette that you have an additional 3ware RAID controller. 3 Insert the 3ware driver diskette and press Enter. 4 When a box with AMCC 3ware Series ATA RAID Controller appears, press Enter to add. To create a driver diskette 1 Insert the 3ware software CD into a floppy drive and click the Yes button to manually specify...
User Guide
Page 49
...x86 and AMD Athlon • AMD 64-bit, used for both controller types are included on this chapter refer only to knowledgebase article 14546 (http:// www.3ware.com/kb/article.aspx?id=14546). For Red Hat, AMCC offers the following drivers: • x86 32-bit, for Intel..., SuSE, and other similar distributions, running similar kernel strings. Warning: Be sure to use the correct driver for 3ware 9590SE, 9550SX, and 9500S series controllers. 3ware 7/8000 series controllers use to Use the Correct Drivers The Linux 3w-9xxx drivers included on your processor. Included in the same system....
...x86 and AMD Athlon • AMD 64-bit, used for both controller types are included on this chapter refer only to knowledgebase article 14546 (http:// www.3ware.com/kb/article.aspx?id=14546). For Red Hat, AMCC offers the following drivers: • x86 32-bit, for Intel..., SuSE, and other similar distributions, running similar kernel strings. Warning: Be sure to use the correct driver for 3ware 9590SE, 9550SX, and 9500S series controllers. 3ware 7/8000 series controllers use to Use the Correct Drivers The Linux 3w-9xxx drivers included on your processor. Included in the same system....
User Guide
Page 66
AMCC Boards Selection Screen You see "Rebuilding Units" on page 189. 56 3ware Serial ATA RAID Controller User Guide Otherwise, press any key to the problem. For ... screen indicates the problem and remains on your screen longer. 4 If you have more than one 9000-series controller in your system, a screen lists the available boards. (See Figure 25.) In this case, highlight the ...board with which you plan to make changes to your 3ware configuration remains on the disks. 5 If you want to work and press Enter. Figure 25. Warning Message...
AMCC Boards Selection Screen You see "Rebuilding Units" on page 189. 56 3ware Serial ATA RAID Controller User Guide Otherwise, press any key to the problem. For ... screen indicates the problem and remains on your screen longer. 4 If you have more than one 9000-series controller in your system, a screen lists the available boards. (See Figure 25.) In this case, highlight the ...board with which you plan to make changes to your 3ware configuration remains on the disks. 5 If you want to work and press Enter. Figure 25. Warning Message...
User Guide
Page 97
For 9550SX and 9590SE controllers, the speed of the bus used on the controller is important when contacting AMCC for support with your computer. Download Error Log: Click on the controller. # of Units. Unit Information Page Figure 37. To see details about each currently has a drive connected. # of Drives.... bar, or when you encountered. The number of Ports. www.3ware.com 87 3DM 2 Reference Bus Speed. This feature is shown. # of units on this link to download the firmware error log to the controller. The number of whether each unit. The Unit Information page shows...
For 9550SX and 9590SE controllers, the speed of the bus used on the controller is important when contacting AMCC for support with your computer. Download Error Log: Click on the controller. # of Units. Unit Information Page Figure 37. To see details about each currently has a drive connected. # of Drives.... bar, or when you encountered. The number of Ports. www.3ware.com 87 3DM 2 Reference Bus Speed. This feature is shown. # of units on this link to download the firmware error log to the controller. The number of whether each unit. The Unit Information page shows...
User Guide
Page 121
... Possibly BBU statuses include the following: • OK. The BBU is disabled. (The BBU can protect the data in the 3ware RAID controller's cache memory. Battery Temperature. The BBU measures and evaluates the battery pack temperature continuously. Indicates the estimated backup capacity in process....are generated based on . Estimated Backup Capacity. The BBU was not detected or is functioning normally. • Not Present. Please contact AMCC Technical Support. • Weak Battery. In the case of the battery. If the temperature falls outside the acceptable range. •...
... Possibly BBU statuses include the following: • OK. The BBU is disabled. (The BBU can protect the data in the 3ware RAID controller's cache memory. Battery Temperature. The BBU measures and evaluates the battery pack temperature continuously. Indicates the estimated backup capacity in process....are generated based on . Estimated Backup Capacity. The BBU was not detected or is functioning normally. • Not Present. Please contact AMCC Technical Support. • Weak Battery. In the case of the battery. If the temperature falls outside the acceptable range. •...
User Guide
Page 135
...AMCC recommends that were previously connected to 7000/8000-series controllers as JBODs. Drives that any drives you make individual disks available for storage. www.3ware.com 125 Viewing and Seting Controller Policies Exporting JBOD Disks By default, JBOD disks (unconfigured disks) connected to the 3ware RAID controller... are not seen by configuring them as Single Disks. This means that were previously connected to a 9000-series controller and configured will be able to be migrated to the operating...
...AMCC recommends that were previously connected to 7000/8000-series controllers as JBODs. Drives that any drives you make individual disks available for storage. www.3ware.com 125 Viewing and Seting Controller Policies Exporting JBOD Disks By default, JBOD disks (unconfigured disks) connected to the 3ware RAID controller... are not seen by configuring them as Single Disks. This means that were previously connected to a 9000-series controller and configured will be able to be migrated to the operating...
User Guide
Page 237
... Battery health check failed Cache synchronization completed Cache synchronization failed; some sort of the 3ware www.3ware.com 227 Please contact AMCC Customer Support as possible and initiate a rebuild. This error can be required. 004h Rebuild failed The 3ware RAID controller was unable to reallocate sectors on either the source or the destination of the rebuild...
... Battery health check failed Cache synchronization completed Cache synchronization failed; some sort of the 3ware www.3ware.com 227 Please contact AMCC Customer Support as possible and initiate a rebuild. This error can be required. 004h Rebuild failed The 3ware RAID controller was unable to reallocate sectors on either the source or the destination of the rebuild...
User Guide
Page 246
...operation is paused. Please contact AMCC 3ware technical support if this event occurs.) 042h Primary DCB read error occurred This AEN will be sent if a corrupted flash file system is found on page 184. 03Fh Flash file system error detected The 3ware RAID controller stores some unknown reasons.(This ...paused. This AEN will be sent if unit number assignments were lost in reading the primary copy of the DCB 236 3ware Serial ATA RAID Controller User Guide A further attempt will be sent when a corrupted flash file system is successfully repaired. The configuration parameters which ...
...operation is paused. Please contact AMCC 3ware technical support if this event occurs.) 042h Primary DCB read error occurred This AEN will be sent if a corrupted flash file system is found on page 184. 03Fh Flash file system error detected The 3ware RAID controller stores some unknown reasons.(This ...paused. This AEN will be sent if unit number assignments were lost in reading the primary copy of the DCB 236 3ware Serial ATA RAID Controller User Guide A further attempt will be sent when a corrupted flash file system is successfully repaired. The configuration parameters which ...
User Guide
Page 253
... manage 3ware controllers, disks, and units. www.3ware.com 243 Within 3ware software (3BM and 3DM) arrays are typically referred to handle asynchronous ATA disk drive interface. • AMCC. The latest firmware and code set is a basic interface used as a single unit. The rate at which a particular controller initializes, rebuilds, and verifies redundant units (RAID 1, RAID 5, RAID 10, RAID 50...
... manage 3ware controllers, disks, and units. www.3ware.com 243 Within 3ware software (3BM and 3DM) arrays are typically referred to handle asynchronous ATA disk drive interface. • AMCC. The latest firmware and code set is a basic interface used as a single unit. The rate at which a particular controller initializes, rebuilds, and verifies redundant units (RAID 1, RAID 5, RAID 10, RAID 50...
User Guide
Page 260
...3ware Serial ATA RAID Controller User Guide However, a product's software drivers are typically submitted for current certification information. Chapter B. European Community Conformity Statement The StorSwitch Controller Card Model StorSwitch 4D is committed to market. Compliance and Conformity Statements Microsoft Windows Hardware Quality Lab (WHQL) AMCC... business equipment following the provisions of the drivers, please refer to our WEB site at www.3ware.com for certification at nearly the same time as their release to Microsoft Windows Hardware Quality Labs (WHQL)...
...3ware Serial ATA RAID Controller User Guide However, a product's software drivers are typically submitted for current certification information. Chapter B. European Community Conformity Statement The StorSwitch Controller Card Model StorSwitch 4D is committed to market. Compliance and Conformity Statements Microsoft Windows Hardware Quality Lab (WHQL) AMCC... business equipment following the provisions of the drivers, please refer to our WEB site at www.3ware.com for certification at nearly the same time as their release to Microsoft Windows Hardware Quality Labs (WHQL)...
User Guide
Page 261
... Warranty, Technical Support, and Service Limited Warranty RAID Controller Hardware. 3-Year Hardware Warranty: AMCC warrants this product against defects in material and workmanship for a period of thirty-six (36) months from the date of purchase. Software Warranty: AMCC will replace a defective media purchased with this ... either new or refurbished to be functionally equivalent to new. AMCC, at no charge and at our website: http://www.3ware.com/support/rma_form.asp AMCC warranty service is provided by reason of AMCC. Repair parts or replacement products will repair or replace any...
... Warranty, Technical Support, and Service Limited Warranty RAID Controller Hardware. 3-Year Hardware Warranty: AMCC warrants this product against defects in material and workmanship for a period of thirty-six (36) months from the date of purchase. Software Warranty: AMCC will replace a defective media purchased with this ... either new or refurbished to be functionally equivalent to new. AMCC, at no charge and at our website: http://www.3ware.com/support/rma_form.asp AMCC warranty service is provided by reason of AMCC. Repair parts or replacement products will repair or replace any...
User Guide
Page 262
... of the defective unit (transit time not included). If AMCC receives the defective AMCC 3ware Serial ATA RAID Controller from the customer's misuse of or inability to use the product, either separately or in approximately two business days after receipt of your AMCC 3ware Serial ATA RAID Controller unit. Chapter C. AMCC shall not be issued a return material authorization (RMA) number...
... of the defective unit (transit time not included). If AMCC receives the defective AMCC 3ware Serial ATA RAID Controller from the customer's misuse of or inability to use the product, either separately or in approximately two business days after receipt of your AMCC 3ware Serial ATA RAID Controller unit. Chapter C. AMCC shall not be issued a return material authorization (RMA) number...
User Guide
Page 263
...mail form. Feedback on this manual Your feedback is accessible at http://www.3ware.com/support and use the original packing material contents of a replacement, please contact AMCC Technical Support. www.3ware.com 253 AMCC also offers toll-free 1 (800) 840-6055 or 1 (408) 542...hours. For information about the product, visit our Web site at : http://www.3ware.com/support/download.asp Web-based software downloads feature upgrading multiple switches simultaneously. AMCC Technical Support and Services Product information, Frequently Asked Questions, software upgrades, driver files and...
...mail form. Feedback on this manual Your feedback is accessible at http://www.3ware.com/support and use the original packing material contents of a replacement, please contact AMCC Technical Support. www.3ware.com 253 AMCC also offers toll-free 1 (800) 840-6055 or 1 (408) 542...hours. For information about the product, visit our Web site at : http://www.3ware.com/support/download.asp Web-based software downloads feature upgrading multiple switches simultaneously. AMCC Technical Support and Services Product information, Frequently Asked Questions, software upgrades, driver files and...