User Guide
Page 2
All other trademarks herein are all registered trademarks of AMCC. The 3ware logo, 3BM, StorSwitch, TwinStor, and R5 Fusion are property of AMCC. All rights reserved. Trademarks 3ware®, Escalade®, and 3DM® are all trademarks of their respective owners. Disclaimer While every attempt is made to make any means, electronic, mechanical, ...
All other trademarks herein are all registered trademarks of AMCC. The 3ware logo, 3BM, StorSwitch, TwinStor, and R5 Fusion are property of AMCC. All rights reserved. Trademarks 3ware®, Escalade®, and 3DM® are all trademarks of their respective owners. Disclaimer While every attempt is made to make any means, electronic, mechanical, ...
User Guide
Page 6
...State Law Provisions 252 Warranty Service and RMA Process 252 AMCC Technical Support and Services 253 Sales and ordering information 253 Feedback on this manual 253 Index 255 iv 3ware 9000 Series Serial ATA RAID Controller CLI Guide Troubleshooting 221 Before Contacting Customer Support 221 ... Under Windows 201 Using the Update Utility With Multiple Controllers 206 Updating the 3ware Driver Under Windows XP 207 Updating the 3ware Driver Under Red Hat 213 Updating the 3ware Driver Under SuSE 214 Updating the 3ware Driver Under FreeBSD 216 Updating the Firmware Under Linux ...
...State Law Provisions 252 Warranty Service and RMA Process 252 AMCC Technical Support and Services 253 Sales and ordering information 253 Feedback on this manual 253 Index 255 iv 3ware 9000 Series Serial ATA RAID Controller CLI Guide Troubleshooting 221 Before Contacting Customer Support 221 ... Under Windows 201 Using the Update Utility With Multiple Controllers 206 Updating the 3ware Driver Under Windows XP 207 Updating the 3ware Driver Under Red Hat 213 Updating the 3ware Driver Under SuSE 214 Updating the 3ware Driver Under FreeBSD 216 Updating the Firmware Under Linux ...
User Guide
Page 11
... 9550SX 9550SX-4LP 9550SX-8LP 9550SX-12 9550SX-12MI 9550SX16MLc 9590SE 9590SE-8ML 9590SE-12ML 9590SE-16ML a. ML indicates a multilane SFF-8087 connector www.3ware.com 1 MI indicates a multilane SFF-8470 connector c. LP indicates a low-profile controller card b. This chapter ... whole, and the 9550SX and 9590SE models in Table 2. 1 Introducing the 3ware® 9000 Series Controller 3ware 9550SX and 9590SE controllers are part of the AMCC 3ware 9000 Series Serial ATA family of controllers includes the models shown in particular. It includes the following sections: • ...
... 9550SX 9550SX-4LP 9550SX-8LP 9550SX-12 9550SX-12MI 9550SX16MLc 9590SE 9590SE-8ML 9590SE-12ML 9590SE-16ML a. ML indicates a multilane SFF-8087 connector www.3ware.com 1 MI indicates a multilane SFF-8470 connector c. LP indicates a low-profile controller card b. This chapter ... whole, and the 9550SX and 9590SE models in Table 2. 1 Introducing the 3ware® 9000 Series Controller 3ware 9550SX and 9590SE controllers are part of the AMCC 3ware 9000 Series Serial ATA family of controllers includes the models shown in particular. It includes the following sections: • ...
User Guide
Page 12
...a power outage. (Battery Backup unit sold separately) • Support for RAID units greater than the industry-leading 3ware 9500S RAID controller • PCI-X (for 9550SX) or PCI Express (for 9590SE) connectivity • 7th generation StorSwitch(TM) technology... firmware platform allows future upgrades. • AMCC's remote management software, 3ware Disk Manager 2 (3DM®2) simplifies storage configuration and management through a web browser. Introducing the 3ware® 9000 Series Controller Features of the 3ware 9000 series controllers include: • Advanced RAID features for ...
...a power outage. (Battery Backup unit sold separately) • Support for RAID units greater than the industry-leading 3ware 9500S RAID controller • PCI-X (for 9550SX) or PCI Express (for 9590SE) connectivity • 7th generation StorSwitch(TM) technology... firmware platform allows future upgrades. • AMCC's remote management software, 3ware Disk Manager 2 (3DM®2) simplifies storage configuration and management through a web browser. Introducing the 3ware® 9000 Series Controller Features of the 3ware 9000 series controllers include: • Advanced RAID features for ...
User Guide
Page 19
JBOD configuration is of primary importance, and the number of advanced features such as caching, OCE, and RLM. AMCC recommends that you use Single Disk as a replacement for high availability systems unless additional precautions are take to take advantage of ... data protection is no longer supported in other RAID configurations, single disks contain 3ware Disk Control Block (DCB) information and are seen by the number of drives attached to your 3ware RAID controller. Like disks in the 3ware 9000 series. Single drives are not fault tolerant and therefore not recommended for ...
JBOD configuration is of primary importance, and the number of advanced features such as caching, OCE, and RLM. AMCC recommends that you use Single Disk as a replacement for high availability systems unless additional precautions are take to take advantage of ... data protection is no longer supported in other RAID configurations, single disks contain 3ware Disk Control Block (DCB) information and are seen by the number of drives attached to your 3ware RAID controller. Like disks in the 3ware 9000 series. Single drives are not fault tolerant and therefore not recommended for ...
User Guide
Page 41
... or more mass storage devices or you have chosen to begin the process. To install Windows and the 3ware driver 1 Boot from a Different Device" on a new drive configuration managed by the 3ware RAID controller, you have an additional 3ware RAID controller. 3 Insert the 3ware driver diskette and press Enter. 4 When a box with AMCC 3ware Series ATA RAID Controller appears, press...
... or more mass storage devices or you have chosen to begin the process. To install Windows and the 3ware driver 1 Boot from a Different Device" on a new drive configuration managed by the 3ware RAID controller, you have an additional 3ware RAID controller. 3 Insert the 3ware driver diskette and press Enter. 4 When a box with AMCC 3ware Series ATA RAID Controller appears, press...
User Guide
Page 49
... x86 and AMD Athlon • AMD 64-bit, used together when both AMD Opteron and Intel 64-bit Xeon (EM64T) For SuSE, AMCC offers the following drivers: • x86 32-bit, for Intel x86 and AMD Athlon • AMD 64-bit, for supported Linux distributions from...to the 9000 series driver (9590SE, 9550SX, and 9500S). The drivers for 3ware 9590SE, 9550SX, and 9500S series controllers. 3ware 7/8000 series controllers use the correct driver for the 7/8000-series controller. You can be used for both controller types are included on this chapter refer only to the user guide or installation...
... x86 and AMD Athlon • AMD 64-bit, used together when both AMD Opteron and Intel 64-bit Xeon (EM64T) For SuSE, AMCC offers the following drivers: • x86 32-bit, for Intel x86 and AMD Athlon • AMD 64-bit, for supported Linux distributions from...to the 9000 series driver (9590SE, 9550SX, and 9500S). The drivers for 3ware 9590SE, 9550SX, and 9500S series controllers. 3ware 7/8000 series controllers use the correct driver for the 7/8000-series controller. You can be used for both controller types are included on this chapter refer only to the user guide or installation...
User Guide
Page 66
... 26. Warning Message When you Start 3BM If 3BM detects a degraded array, a red message box appears, to alert you to continue. AMCC Boards Selection Screen You see "Rebuilding Units" on -screen for just a few seconds. However, if a unit has degraded, the screen indicates...board with which you have more than one 9000-series controller in your configuration and need to work and press Enter. Chapter 5. 3ware BIOS Manager 2 (3BM 2) Normally your 3ware configuration remains on page 189. 56 3ware Serial ATA RAID Controller User Guide For information about rebuilding a degraded array, ...
... 26. Warning Message When you Start 3BM If 3BM detects a degraded array, a red message box appears, to alert you to continue. AMCC Boards Selection Screen You see "Rebuilding Units" on -screen for just a few seconds. However, if a unit has degraded, the screen indicates...board with which you have more than one 9000-series controller in your configuration and need to work and press Enter. Chapter 5. 3ware BIOS Manager 2 (3BM 2) Normally your 3ware configuration remains on page 189. 56 3ware Serial ATA RAID Controller User Guide For information about rebuilding a degraded array, ...
User Guide
Page 97
...controller specified in the Unit # column. 3DM 2 Reference Bus Speed. The number of total ports on the controller. # of whether each unit. The number of units on the controller..., regardless of Drives. This feature is shown. # of the bus used on the Controller...bar, or when you encountered. For 9550SX and 9590SE controllers, the speed of Ports. Download Error Log: Click... controller. It will help AMCC identify the problem you click an ID number on the controller is important when contacting AMCC ...
...controller specified in the Unit # column. 3DM 2 Reference Bus Speed. The number of total ports on the controller. # of whether each unit. The number of units on the controller..., regardless of Drives. This feature is shown. # of the bus used on the Controller...bar, or when you encountered. For 9550SX and 9590SE controllers, the speed of Ports. Download Error Log: Click... controller. It will help AMCC identify the problem you click an ID number on the controller is important when contacting AMCC ...
User Guide
Page 121
...or error level AENs are generated. This field is installed in the BBU. • Testing. A battery capacity test is in the 3ware RAID controller's cache memory. A "Failed Battery" status is displayed if the battery failed the health test or the battery capacity is being charged.... The battery must be replaced. Please contact AMCC Technical Support. • Weak Battery. The BBU measures and evaluates the battery voltage continuously. The BBU is disabled automatically on all units attached to backup the 3ware RAID controller. Indicates the voltage status of the BBU. In...
...or error level AENs are generated. This field is installed in the BBU. • Testing. A battery capacity test is in the 3ware RAID controller's cache memory. A "Failed Battery" status is displayed if the battery failed the health test or the battery capacity is being charged.... The battery must be replaced. Please contact AMCC Technical Support. • Weak Battery. The BBU measures and evaluates the battery voltage continuously. The BBU is disabled automatically on all units attached to backup the 3ware RAID controller. Indicates the voltage status of the BBU. In...
User Guide
Page 135
If you want unconfigured disks to No, you make individual disks available for storage. Note: It is recommended that were previously connected to a 9000-series controller and configured will be able to be migrated to redundant units in other RAID configurations. If JBOD...makes the policy changes. www.3ware.com 125 AMCC recommends that were previously connected to 7000/8000-series controllers as JBODs. Viewing and Seting Controller Policies Exporting JBOD Disks By default, JBOD disks (unconfigured disks) connected to the 3ware RAID controller are not seen by configuring...
If you want unconfigured disks to No, you make individual disks available for storage. Note: It is recommended that were previously connected to a 9000-series controller and configured will be able to be migrated to redundant units in other RAID configurations. If JBOD...makes the policy changes. www.3ware.com 125 AMCC recommends that were previously connected to 7000/8000-series controllers as JBODs. Viewing and Seting Controller Policies Exporting JBOD Disks By default, JBOD disks (unconfigured disks) connected to the 3ware RAID controller are not seen by configuring...
User Guide
Page 237
... to respond to complete a rebuild operation. Please contact AMCC Customer Support as possible and initiate a rebuild. This error can be required. 004h Rebuild failed The 3ware RAID controller was unable to the device driver within a reasonable amount of time, the device driver may be caused by drive ... may issue a soft reset to reallocate sectors on either the source or the destination of the 3ware www.3ware.com 227 However, due to ATA drives' ability to the 3ware RAID controller and retry the command packet. 002h Degraded unit An error has been encountered and the array is...
... to respond to complete a rebuild operation. Please contact AMCC Customer Support as possible and initiate a rebuild. This error can be required. 004h Rebuild failed The 3ware RAID controller was unable to the device driver within a reasonable amount of time, the device driver may be caused by drive ... may issue a soft reset to reallocate sectors on either the source or the destination of the 3ware www.3ware.com 227 However, due to ATA drives' ability to the 3ware RAID controller and retry the command packet. 002h Degraded unit An error has been encountered and the array is...
User Guide
Page 246
... by events such as files in its flash memory. Some of the flash files with insufficient data may be sent when the controller finds error in the operation. Please contact AMCC 3ware technical support if this event occurs.) 042h Primary DCB read error occurred This AEN will be sent when a corrupted flash file...
... by events such as files in its flash memory. Some of the flash files with insufficient data may be sent when the controller finds error in the operation. Please contact AMCC 3ware technical support if this event occurs.) 042h Primary DCB read error occurred This AEN will be sent when a corrupted flash file...
User Guide
Page 253
...SATA) RAID storage solutions. • A-Chip. Named after the 3 computer wares: hardware, software and firmware. The latest firmware and code set is available for download from the 3ware web site: http://www.3ware.com/support/ • 3DM 2. 3ware Disk Manager. www.3ware.com 243 The rate at which a particular controller... drive interface. • AMCC. A leading brand of information worldwide. • Array. Note that the resulting volume does not have to view, maintain, and manage 3ware controllers, disks, and units. For 9550SX and 9590SE controllers, the tw_update utility is ...
...SATA) RAID storage solutions. • A-Chip. Named after the 3 computer wares: hardware, software and firmware. The latest firmware and code set is available for download from the 3ware web site: http://www.3ware.com/support/ • 3DM 2. 3ware Disk Manager. www.3ware.com 243 The rate at which a particular controller... drive interface. • AMCC. A leading brand of information worldwide. • Array. Note that the resulting volume does not have to view, maintain, and manage 3ware controllers, disks, and units. For 9550SX and 9590SE controllers, the tw_update utility is ...
User Guide
Page 260
...release of the Electromagnetic Compatibility Directive 89/23/EEC Low Voltage Directive . 250 3ware Serial ATA RAID Controller User Guide European Community Conformity Statement The StorSwitch Controller Card Model StorSwitch 4D is committed to market. Compliance and Conformity Statements Microsoft... Windows Hardware Quality Lab (WHQL) AMCC is in conformity with the following Common Technical Regulations and/or...
...release of the Electromagnetic Compatibility Directive 89/23/EEC Low Voltage Directive . 250 3ware Serial ATA RAID Controller User Guide European Community Conformity Statement The StorSwitch Controller Card Model StorSwitch 4D is committed to market. Compliance and Conformity Statements Microsoft... Windows Hardware Quality Lab (WHQL) AMCC is in conformity with the following Common Technical Regulations and/or...
User Guide
Page 261
... and will repair or replace any part of this product which proves defective by reason of improper workmanship or materials. www.3ware.com 251 AMCC, at no charge and at its option, will be either new or refurbished to be functionally equivalent to new. Repair... provision shall become the property of AMCC. Products or parts replaced under this product for a period of twelve (12) months from the date of purchase. C Warranty, Technical Support, and Service Limited Warranty RAID Controller Hardware. 3-Year Hardware Warranty: AMCC warrants this product which proves defective ...
... and will repair or replace any part of this product which proves defective by reason of improper workmanship or materials. www.3ware.com 251 AMCC, at no charge and at its option, will be either new or refurbished to be functionally equivalent to new. Repair... provision shall become the property of AMCC. Products or parts replaced under this product for a period of twelve (12) months from the date of purchase. C Warranty, Technical Support, and Service Limited Warranty RAID Controller Hardware. 3-Year Hardware Warranty: AMCC warrants this product which proves defective ...
User Guide
Page 262
..., repair or modification. State Law Provisions This warranty gives you specific legal rights and you immediately ship the defective AMCC 3ware Serial ATA RAID Controller to use the product, either separately or in lieu of profits, other warranties, expressed or implied, including warranties or...-6055 or 1 (408) 542-8800 (direct) as soon as practicable thereafter, AMCC will not be issued a return material authorization (RMA) number. If AMCC receives the defective AMCC 3ware Serial ATA RAID Controller from state to breach of warranty and the warranties set forth or limited herein are...
..., repair or modification. State Law Provisions This warranty gives you specific legal rights and you immediately ship the defective AMCC 3ware Serial ATA RAID Controller to use the product, either separately or in lieu of profits, other warranties, expressed or implied, including warranties or...-6055 or 1 (408) 542-8800 (direct) as soon as practicable thereafter, AMCC will not be issued a return material authorization (RMA) number. If AMCC receives the defective AMCC 3ware Serial ATA RAID Controller from state to breach of warranty and the warranties set forth or limited herein are...
User Guide
Page 263
.../support and use the original packing material contents of a replacement, please contact AMCC Technical Support. For information about the product, visit our Web site at http://www.3ware.com/support. AMCC's 3ware software library is welcome. AMCC Technical Support and Services Product information, Frequently Asked Questions, software upgrades, driver files and other support are available...
.../support and use the original packing material contents of a replacement, please contact AMCC Technical Support. For information about the product, visit our Web site at http://www.3ware.com/support. AMCC's 3ware software library is welcome. AMCC Technical Support and Services Product information, Frequently Asked Questions, software upgrades, driver files and other support are available...