Users Manual - English
Page 6
...-2100p) (For HL-2040 4-2 5 Routine maintenance 5-1 Replacing the consumable items...5-1 Toner cartridge ...5-2 Toner Low message ...5-2 Toner Life End message ...5-3 Replacing the toner cartridge 5-3 Drum unit ...5-7 Change Drum message...5-7 Replacing the drum unit...5-8 Cleaning ...5-11 Cleaning the outside of the printer 5-11 Cleaning the inside of the printer 5-12 Cleaning the corona wire...5-14 6 Troubleshooting ...6-1 Identifying...
...-2100p) (For HL-2040 4-2 5 Routine maintenance 5-1 Replacing the consumable items...5-1 Toner cartridge ...5-2 Toner Low message ...5-2 Toner Life End message ...5-3 Replacing the toner cartridge 5-3 Drum unit ...5-7 Change Drum message...5-7 Replacing the drum unit...5-8 Cleaning ...5-11 Cleaning the outside of the printer 5-11 Cleaning the inside of the printer 5-12 Cleaning the corona wire...5-14 6 Troubleshooting ...6-1 Identifying...
Users Manual - English
Page 72
... See Improving the print quality on page 6-2. Printout is set up to connect to the section listed: Printer LED is blinking See LED is blinking on page 6-3. 6 Troubleshooting You can correct most problems by yourself. If you did not solve your problem and then go to ...the correct printer port. Other problems See Other problems on page 6-5. Printer does not print: If you need additional help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Printer printed an Error Message See Error message printout on page 3-1....
... See Improving the print quality on page 6-2. Printout is set up to connect to the section listed: Printer LED is blinking See LED is blinking on page 6-3. 6 Troubleshooting You can correct most problems by yourself. If you did not solve your problem and then go to ...the correct printer port. Other problems See Other problems on page 6-5. Printer does not print: If you need additional help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Printer printed an Error Message See Error message printout on page 3-1....
Users Manual - English
Page 73
... the Go button to AUTO by using the supplied Windows® driver or Remote Printer Console program. ■ Change the following settings in the following table for the error message that meets Brother's recommended paper specifications. See Service call indications on page 1-4. ■ Take out... LED indication to replace the current one. Purchase a new drum unit to identify the error. See Device Options on page 2-6. Troubleshooting Error messages in the printer, see Cancel printing on page 3-7. ■ If this does not clear the error, reduce the complexity of your document or ...
... the Go button to AUTO by using the supplied Windows® driver or Remote Printer Console program. ■ Change the following settings in the following table for the error message that meets Brother's recommended paper specifications. See Service call indications on page 1-4. ■ Take out... LED indication to replace the current one. Purchase a new drum unit to identify the error. See Device Options on page 2-6. Troubleshooting Error messages in the printer, see Cancel printing on page 3-7. ■ If this does not clear the error, reduce the complexity of your document or ...
Users Manual - English
Page 74
... you want to delete the data remaining in the printer, see Cancel printing on page 3-7. ■ If this does not clear the error, reduce the complexity of your document. Troubleshooting Error message printout The printer will vary depending on your document: • Graphics... mode • TrueType mode • Use Printer TrueType® Fonts RESOLUTION REDUCED TO ■ Reduce the complexity of ...
... you want to delete the data remaining in the printer, see Cancel printing on page 3-7. ■ If this does not clear the error, reduce the complexity of your document. Troubleshooting Error message printout The printer will vary depending on your document: • Graphics... mode • TrueType mode • Use Printer TrueType® Fonts RESOLUTION REDUCED TO ■ Reduce the complexity of ...
Users Manual - English
Page 75
Troubleshooting Paper handling First, make sure it before printing. Sometimes it is... Make sure that manual feed mode is not selected in the paper tray, make sure that you are using paper that meets Brother recommended paper specifications. Your application software must be set up correctly to clear them on page 6-5. 6 - 4 A paper ... application manual. This is paper in the printer driver. The printer will not feed envelopes. ■ The printer can I use? See Paper jams and how to print on page 1-4. 6 Problem Recommendation The printer does not feed paper. ■ If ...
Troubleshooting Paper handling First, make sure it before printing. Sometimes it is... Make sure that manual feed mode is not selected in the paper tray, make sure that you are using paper that meets Brother recommended paper specifications. Your application software must be set up correctly to clear them on page 6-5. 6 - 4 A paper ... application manual. This is paper in the printer driver. The printer will not feed envelopes. ■ The printer can I use? See Paper jams and how to print on page 1-4. 6 Problem Recommendation The printer does not feed paper. ■ If ...
Users Manual - English
Page 76
... not start printing, please check that all paper from the printer. Clear the jammed paper as shown below , you can install the paper tray first, and then close the front cover and the printer will tell you add new paper. Troubleshooting Paper jams and how to clear them If a paper jam... occurs, the printer will resume printing automatically. If the jammed paper is removed completely by following the steps ...
... not start printing, please check that all paper from the printer. Clear the jammed paper as shown below , you can install the paper tray first, and then close the front cover and the printer will tell you add new paper. Troubleshooting Paper jams and how to clear them If a paper jam... occurs, the printer will resume printing automatically. If the jammed paper is removed completely by following the steps ...
Users Manual - English
Page 77
Troubleshooting 6 6 - 6 2 Pull the jammed paper up and out of the printer. 3 Open the front cover. 4 Pull out the drum unit and toner cartridge assembly slowly. CAUTION To prevent damage to the printer caused by static electricity, do not touch the electrodes shown in the illustrations. The jammed paper will be pulled out with the drum unit and toner cartridge assembly.
Troubleshooting 6 6 - 6 2 Pull the jammed paper up and out of the printer. 3 Open the front cover. 4 Pull out the drum unit and toner cartridge assembly slowly. CAUTION To prevent damage to the printer caused by static electricity, do not touch the electrodes shown in the illustrations. The jammed paper will be pulled out with the drum unit and toner cartridge assembly.
Users Manual - English
Page 79
Take out the jammed paper if there is any inside the drum unit. 0 Put the toner cartridge back into place. If you hear it lock into the drum unit until you put it in properly, the lock lever will lift automatically. Wait for the printer to cool down and take the toner cartridge out of the printer are extremely hot! Troubleshooting 6 6 - 8 HOT SURFACE After you touch the internal parts of the printer. 8 Close the back cover. 9 Push the lock lever down before you have just used the printer, some internal parts of the drum unit.
Take out the jammed paper if there is any inside the drum unit. 0 Put the toner cartridge back into place. If you hear it lock into the drum unit until you put it in properly, the lock lever will lift automatically. Wait for the printer to cool down and take the toner cartridge out of the printer are extremely hot! Troubleshooting 6 6 - 8 HOT SURFACE After you touch the internal parts of the printer. 8 Close the back cover. 9 Push the lock lever down before you have just used the printer, some internal parts of the drum unit.
Users Manual - English
Page 80
A Put the drum unit and toner cartridge assembly back in the printer. D Make sure that the Paper LED is now off and the printer is ready. C Close the front cover. Troubleshooting 6 6 - 9 B Put the paper tray firmly back in the printer.
A Put the drum unit and toner cartridge assembly back in the printer. D Make sure that the Paper LED is now off and the printer is ready. C Close the front cover. Troubleshooting 6 6 - 9 B Put the paper tray firmly back in the printer.
Users Manual - English
Page 81
... have an interface-switching device, make sure the correct printer is too light, Toner Save mode may cause this print fault. See Replacing the toner cartridge on page 5-8. 6 - 10 Troubleshooting Other problems Problem Recommendation The printer cannot print. Unable to 9.2) or Print Center (Mac... OS® X 10.2.4 or greater). Check the interface cable or try the printer on page 1-3. ■ If the whole page is ...
... have an interface-switching device, make sure the correct printer is too light, Toner Save mode may cause this print fault. See Replacing the toner cartridge on page 5-8. 6 - 10 Troubleshooting Other problems Problem Recommendation The printer cannot print. Unable to 9.2) or Print Center (Mac... OS® X 10.2.4 or greater). Check the interface cable or try the printer on page 1-3. ■ If the whole page is ...
Users Manual - English
Page 82
... unit on page 5-8. ■ Make sure that you use paper that meets our specifications. See What kind of paper can I use? Put in the printer driver. See Cleaning the corona wire on page 5-8. ■ Make sure that you use paper that meets our specifications. See Replacing the toner cartridge on... blue tab. Examples of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Gray background Ghost ABCDEFGH abcdefghijk ABCD abcde 01234 Toner specks Hollow print Troubleshooting Recommendation ■ Make sure that you use paper that meets our specifications. Put in the...
... unit on page 5-8. ■ Make sure that you use paper that meets our specifications. See What kind of paper can I use? Put in the printer driver. See Cleaning the corona wire on page 5-8. ■ Make sure that you use paper that meets our specifications. See Replacing the toner cartridge on... blue tab. Examples of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Gray background Ghost ABCDEFGH abcdefghijk ABCD abcde 01234 Toner specks Hollow print Troubleshooting Recommendation ■ Make sure that you use paper that meets our specifications. Put in the...
Users Manual - English
Page 84
...drum unit. See page 6-12. ■ Make sure that you use paper that meets our specifications. Call your dealer or Brother Customer Service. Troubleshooting Examples of poor print quality Recommendation ABCDEFGH abcdefghijk ABCD abcde 01234 ■ The drum unit may be damaged. Black toner marks ...OPC drum surface. Make sure that a torn piece of paper is in the printer driver. ■ The problem may sometimes stick to clear this problem, especially if the printer has not been used for laser printers, the glue from the sheets may disappear by itself. Put in a new ...
...drum unit. See page 6-12. ■ Make sure that you use paper that meets our specifications. Call your dealer or Brother Customer Service. Troubleshooting Examples of poor print quality Recommendation ABCDEFGH abcdefghijk ABCD abcde 01234 ■ The drum unit may be damaged. Black toner marks ...OPC drum surface. Make sure that a torn piece of paper is in the printer driver. ■ The problem may sometimes stick to clear this problem, especially if the printer has not been used for laser printers, the glue from the sheets may disappear by itself. Put in a new ...
Users Manual - English
Page 85
... paper or transparencies from the paper tray on page 1-7. ■ Check the paper type and quality. Turn over the stack of paper can I use the printer very often, the paper may be too full. Also, try rotating the paper 180° in the paper tray too long. See Replacing the toner... with a soft cloth. on page 5-3. 6 White lines down the page AaAa0bBbc1CBdDec2EfCgdF3hGDie4jHk Page skewed ■ Make sure the paper or other print media is loaded properly. Troubleshooting Examples of paper in the paper tray and that paper is loaded properly in the paper tray.
... paper or transparencies from the paper tray on page 1-7. ■ Check the paper type and quality. Turn over the stack of paper can I use the printer very often, the paper may be too full. Also, try rotating the paper 180° in the paper tray too long. See Replacing the toner... with a soft cloth. on page 5-3. 6 White lines down the page AaAa0bBbc1CBdDec2EfCgdF3hGDie4jHk Page skewed ■ Make sure the paper or other print media is loaded properly. Troubleshooting Examples of paper in the paper tray and that paper is loaded properly in the paper tray.
Users Manual - English
Page 86
Troubleshooting Solving print problems Problem Recommendation The printer prints unexpectedly ■ Make sure the printer cable is printed out. ■ Press the Go button to print the data left in the printer. An error message MEMORY FULL is not too long. The printer cannot print full pages of ... ■ Reduce the print resolution or reduce the complexity of your document: • Graphics mode • TrueType mode • Use printer TrueType® fonts My headers or footers appear ■ Adjust the top and bottom margins of a document. Take away all other devices ...
Troubleshooting Solving print problems Problem Recommendation The printer prints unexpectedly ■ Make sure the printer cable is printed out. ■ Press the Go button to print the data left in the printer. An error message MEMORY FULL is not too long. The printer cannot print full pages of ... ■ Reduce the print resolution or reduce the complexity of your document: • Graphics mode • TrueType mode • Use printer TrueType® fonts My headers or footers appear ■ Adjust the top and bottom margins of a document. Take away all other devices ...
Users Manual - English
Page 98
...you will help , you must be made from your Brother product. Address and telephone contact information for all your Printer needs. Register your product By registering your Brother product, you in Europe, contact your local Brother Office. Service center locations For service centres in the...drivers, software and utilities, read FAQs and troubleshooting tips to learn how to get the most efficient way to register your new product, register on your local Brother office. B Appendix (For Europe and Other Countries) Brother Numbers IMPORTANT: For technical and operational help us...
...you will help , you must be made from your Brother product. Address and telephone contact information for all your Printer needs. Register your product By registering your Brother product, you in Europe, contact your local Brother Office. Service center locations For service centres in the...drivers, software and utilities, read FAQs and troubleshooting tips to learn how to get the most efficient way to register your new product, register on your local Brother office. B Appendix (For Europe and Other Countries) Brother Numbers IMPORTANT: For technical and operational help us...
Users Manual - English
Page 103
... the Brother driver updates. http://solutions.brother.com You can download the latest software and utilities, read FAQs and troubleshooting tips to learn how to get the most efficient way to your product and special offers. C Appendix (For USA and Canada) Brother Numbers IMPORTANT... insurance claim by you have comments or suggestions, please write us notify you bought the C printer. Your registration with Brother International Corporation, you will be made from your Brother product. Calls must call the country where you of enhancements to register your new product, register...
... the Brother driver updates. http://solutions.brother.com You can download the latest software and utilities, read FAQs and troubleshooting tips to learn how to get the most efficient way to your product and special offers. C Appendix (For USA and Canada) Brother Numbers IMPORTANT... insurance claim by you have comments or suggestions, please write us notify you bought the C printer. Your registration with Brother International Corporation, you will be made from your Brother product. Calls must call the country where you of enhancements to register your new product, register...
Quick Setup Guide - English
Page 3
.../Me/2000/XP Users 12 For Parallel Interface Cable Users (HL-2040/2070N Users 14 For Network Interface Cable Users (HL-2070N Users 15 ■ For Brother Peer-to-Peer Network Printer Users (LPR / NetBIOS 15 ■ For Network Shared Printer Users 17 For USB Interface Cable Users 18 ■ For...and Gateway using BRAdmin Professional (Windows® Users Only) ...24 Web browser ...25 Network Factory Default Setting 25 Print the Printer Settings Page 25 ■ Other Information Shipment of the Printer ...26 Option ...27 Consumables ...27 ■ Troubleshooting User's Guide Chapter 6 1
.../Me/2000/XP Users 12 For Parallel Interface Cable Users (HL-2040/2070N Users 14 For Network Interface Cable Users (HL-2070N Users 15 ■ For Brother Peer-to-Peer Network Printer Users (LPR / NetBIOS 15 ■ For Network Shared Printer Users 17 For USB Interface Cable Users 18 ■ For...and Gateway using BRAdmin Professional (Windows® Users Only) ...24 Web browser ...25 Network Factory Default Setting 25 Print the Printer Settings Page 25 ■ Other Information Shipment of the Printer ...26 Option ...27 Consumables ...27 ■ Troubleshooting User's Guide Chapter 6 1
Quick Setup Guide - English
Page 8
...: readme.html. For visually impaired users, we have prepared the HTML file on the CD-ROM. Brother HL-2070N), and User's Guide. This file can be read the FAQs and troubleshooting tips to learn how to 9.2. 1 Initial Setup Instructional movie for your printers, read by Mac OS® 9.1 to get the most from Install...
...: readme.html. For visually impaired users, we have prepared the HTML file on the CD-ROM. Brother HL-2070N), and User's Guide. This file can be read the FAQs and troubleshooting tips to learn how to 9.2. 1 Initial Setup Instructional movie for your printers, read by Mac OS® 9.1 to get the most from Install...